Airtel Payment Bank Customer Care No. 88006 88006
- 400 (Airtel customers)
- 88006 88006 (For other operator- Call/Whatsapp Support)
- 99711 99711 (Airtel Balance Enquiry)
- 0124-4247797 (Customer Facilitation Center)
- wecare [at] airtelbank [dot] com (Customer Support)
Install App
Important Links
Branches Contacts
State | District/City | Contact No. | Address |
---|---|---|---|
Bihar | Siwan | 9931099790 | Puja market, patar road, asaon , Siwan, Bihar, Pin-841287 |
Bihar | Katihar | 9973499208 | Station Road Telta Near SBI. Post- Telta,Opp-Telta Block Balrampur (TELTA),Dist- Katihar, Bihar,Pin- 854317 |
Delhi | South Delhi | 9971336688 | E 11, Labour Chowk, Lajpat Nagar Part 1, New Delhi, Pin-110024 |
Madhya Pradesh | Sidhi | 9755715708 | Vill + post Jhajh Chorgardhi, Tehsil-Rampur naikin Dist-sidhi MP,Pin-486775 |
Odisha | Ganjam | 9078220167 | Gurunthi Main Road Gram Panchayat - Gurunthi,District - Ganjam,State - Odisha- Pin Code - 761101. |
Uttar Pradesh | Jaunpur | 8853820999 | Purani Bazar, in front of Yashlok Hospital, Near Jalalpur Thana, Jalalpur,Pin-222136 |
UPI Enable/ Disable
- SMS "Disable UPI" to 50400 to disable UPI services on your Airtel Payments Bank Savings Account.
- SMS "Enable UPI" to 50400 to re-enable UPI services on your Airtel Payments Bank Savings Account.
How to reset mPIN ?
By Yourself -
- You can reset through My Airtel App's Airtel Payments Bank section, or through USSD by
dialing *400# from his Airtel mobile, or through IVR by dialing 400 from registered mobile number
(airtel customers) or 8800688006 (all customers).
Steps to be followed by Banking Point -
- Go to Airtel Mitra App -> Airtel Payments Bank main menu -> "mPIN reset customer" ->
Banking Point asks for biometric finger scan for authentication -> authentication successful ->
Customer gets temporary mPIN -> Customer can change mPIN through IVR or by dialing *400# or
via My Airtel App's Airtel Payments Bank section
Send/transfer money from one Airtel Payments Bank Account to another account?
you can send/transfer money using any ways-
- By My Airtel App: Airtel Payments Bank section
- IVR: Dial 400 from registered mobile number (airtel customers) or 8800688006 (all customers)
- USSD: Dial *400# from registered mobile number
Grievance Redressal Cell
Complaint relating to Aadhaar based or Bank services
- Email: grievance [dot] officer [at] airtelbank [dot] com
Complaint relating to customers
If you have to communicate or any complaint realted to your bank, plese contact your district CGO officers:
Principal Nodal Officer
If the resolution provided at grievance officer is not satisfy you, you can write to:
- Mr. Vikas Rana
(Principal Nodal Officer)
Contact Number : 0124-4247797
Email: pno [at] airtelbank [dot] com
Timings- Mon-Fri,9:30am to 6:30pm excluding public holidays
Address: Airtel Payments Bank,
1st Floor, Tower B, Plot No-16,
Udyog Vihar Industrial Area Phase 4,
Gurugram - 122001
Banking Ombudsman
If you doesn’t get a satisfactory response within 30 days of lodging the complaint, you approach the
Banking Ombudsman appointed by the RBI.
Customer Facilitation Center
- Any queries related to NEFT, email at nefthelpdesk [at] airtelbank [dot] com or call 0124-4247797.
For Complaint Registration
- Provide following details along with your complaint and send it to wecare [at] airtelbank [dot] com
- Your Account Number
- Transaction ID / Reference Number
- Transaction Date
- Previous Complaint/Case ID (if available)
- Report a complaint by login to your account
Complaint Escalation
If you have an existing unresolved complaint, you can contact to the nodal officer by login to your account.
Central Nodal Desk
- If any complaint on Fraud, please email at fraud [dot] reporting [at] airtelbank [dot] com with the following details
- Transaction ID / Reference Number
- Transaction Date
- Previous Complaint/Case ID (if available)
Address
Airtel Payments Bank,
1st Floor, Tower B, Plot No-16,
Udyog Vihar Industrial Area Phase 4,
Gurugram - 122001
Registered Office
Bharti Crescent, 1,Nelson Mandela Road, Vasant Kunj,
Phase - II, New Delhi – 110070