Follow us on: 
Caratlane Jewellery Customer Care No. 044-6607 5200
Updated on Tuesday, 10 May 2022 - 1:04pm
Organization:
Caratlane All India Number(s):
- 044-6607 5200(Helpline, 9am-10pm, IST all days)
- 044-42935000 (For Customer Support)
- 73580 65888 (For Whatsapp Support)
Website:
Official Website IVRS Menu
044-66075200
- Press 1- For Jwellery Purchase Queries
- Press 2- For all order status queries
- Press 3- For refund, exchange and repair
Emails
- contactus [at] caratlane [dot] com (Customer Suppport)
- internationalsales [at] caratlane [dot] com (For international shipping related query)
Install App
Important Link
Stores Details
| Location | Contact No. |
Address |
|---|---|---|
| Bengaluru | ||
| Bengaluru | 080-67266579 | #26, Upper Ground Floor, Phoenix Market City, Bengaluru - 560048 |
| Koramangala | 8056091999 | CaratLane Store, No.8, 80ft road, Koramangala (Opp. HP Petrol Pump), Bengaluru - 560034 |
| Delhi/NCR | ||
| Gurgaon | 9999200133 | CaratLane Store, Shop No F-153D&F-153E, 1st Floor, Ambience Mall, Gurgaon-122001 |
| New Delhi | 011-46321000 | M-5, 1st Floor, Main Market, GK-1,New Delhi -110048 |
| Najafgarh Road, Khayala |
011-45531199 9999200155 |
Shop No FF-17, First Floor, Pacific Mall, Najafgarh Road, Khayala, Delhi-110018 |
| Noida | 9999200166 0120-2428936 |
E-243 A, First Floor, M3, Sec - 18, Mall Of India Noida ,201301 |
| Gtk road | 9810124252 | A-265, Gujranwala Colony,
Derawala nagar, Gtk road, Delhi -110009 |
| Hyderabad | ||
| Jubilee Hills | 040-23542471 040-23542472 |
Plot 237, Uptown Jubilee Building - Vamsiram Builders, Road #36, Jubilee Hills, Hyderabad - 500 033 |
| Hyderabad | 7893067654 | Unit No 15, Upper Ground Floor, Forum Sujana Mall, Kukatpally, Hyderabad, Telangana-500072 |
| Coimbatore | ||
| Gopalapuram, Coimbatore |
0422-4393964 | Jaipur Gems Store, 729, Avinashi Road, Anna Silai, Gopalapuram, Coimbatore, Tamil Nadu-641018 |
| Chandigarh | ||
| Elante Mall Chandigarh |
9876414455 | 229A, 2nd Floor, Elante Mall, Industrial Area,Phase-1 Chandigarh - 160017 |
| Chennai | ||
| Nungambakkam, Chennai |
044-42935000 | Ist Floor, No.32, Rutland Gate, 2nd Street, Khader Nawaz Khan road, Nungambakkam, Chennai - 600006 |
| Thane | ||
| Thane (w), Maharashtra |
7045009500 | CaratLane Store, Viviana Mall, Unit No.FF 61, Pokhran road No.2, Subhasha Nagar, Near Jupiter Hospital, Thane (w), Maharashtra- 400606 |
Shipping
- FREE shipping on every order only within India.
- Your order will be shipped to you fully insured.
- All customers to inspect the package for any damage or tamper
before receiving or signing for receipt. - For our Indian customers, after your item has been packaged,
it will be shipped and delivered free via one of the following carriers. - The shipping charges for our international customers are charged
at the time of order booking. - For more information please read.
Return & Exchange
- 100% refund for returns within 15 days. No questions asked.
(Not applicable on engraved and personalized products) - 100% of Invoice value upto Rs.1,00,000. For orders delivered in India
- Exchange or upgrade your jewellery/ solitaires anytime.
- Sell your diamond jewellery and solitaires back to us.
- For more information please read.
Other Emails
- b2b [at] caratlane [dot] com (Corporate Enquiry)
- careers [at] caratlane [dot] com (HR queries)
Address
No.32, Rutland Gate,
2nd Street, Khader Nawaz
Khan Road, Nungambakkam
Chennai, Tamil Nadu 600006
