CERA Customer Care No. 1800 258 5500

Updated on Friday, 4 October 2024 - 2:52pm
Toll free Number(s): 
  • 1800 258 5500 (For Contact Support)
Website: 
Official Website

Email

  • ceracare [at] cera-india [dot] com

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Important Links

Regional Offices Contacts

SrNo. Location Contact No. Email Contact Details
1 Chandigarh  0172-5001007, 0172-2733101 chandigarh [at] cera-india [dot] com SCONo.46,PocketNo.1,NAC,
Manimajra,Chandigarh160101
2 Delhi and NCR 011-46574105, 011-46574106 delhi [at] cera-india [dot] com 801, Bhikaji Cama Bhawan, Bhikaji Cama Place, New Delhi - 110066
3 Ahmedabad 9033008905, 9033008906 bathstudio_ahd [at] cera-india [dot] com 2nd Floor, BBlock,
TheAcropolisMall,S.G.Highway,
Thaltej,Ahmedabad,Gujarat 380054
4 Bengaluru 080-41126226 css [dot] bangalore [at] cera-india [dot] com 1st and 2nd Floors, Axis Samriddhi, No.12, 15th Cross, J P Nagar, 4th Phase, 100 Feet Ring Road, Near Dalmiya Signal, Bengaluru 560078
5 Kochi 0484-4052213, 0484-2365440 cochin [at] cera-india [dot] com 1stFloor,BayPrideTowersandMall,
DoorNo.40/1818C-C5,
MarineDrive,Kochi,Kerala–682031
6 Kozhikode 0495-4012525 calicut [at] cera-india [dot] com 29/1275, Payyeri House MLA Road, Kottooli, , Kozhikode, Kerala - 673016
7 Thiruvananthapuram 0471-3512056 trivandrum [at] cera-india [dot] com

1stFloor,SFSPyramid,TC97/2139(97),
NearMGMSchool,ThampuranMukku,
NHBypass,Karimanal.P.O,
Thiruvananthapuram,695583
8 Thrissur 0487-2364170 trichur [at] cera-india [dot] com Saraswathyanugrahaapartments
Opposite then jithukavu temple, Ayyanthole,
Thrissur,Kerala 680003
9 Indore 9826645553   OfficeNo.205,Princess Business Skyline,
Agra-BombayRoad, SheetalNagar,
SchemeNo.54,VijayNagar,Indore,452011
10 Mumbai 022-42958370, 022-42958372 mumbai [at] cera-india [dot] com # 39 and 40, HDIL Kaledonia Level 1, Sahar Road, Andheri (East), Mumbai 400069
11 Pune     Safalya, 2ndFloor, CTSNo:1103/A-9,
Adarsh Colony,Opp.VidyaBhawan,
ShivajiNagar, Pune,
Maharashtra 411005
12 Chennai 044-48649884, 044-48609885 chennai [at] cera-india [dot] com 10SquareMall,2ndFloor,WestWing,
100ftRoad,#64,JawaharlalNehruRoad,
Koyambedu,Chennai,TamilNadu 600107
13 Hyderabad 040-29880622, 7229073737 hyderabad [at] cera-india [dot] com Plot No.643,3 and 4Floor,
MytriHeights , JubileeHills, RoadNo.36,
Hyderabad,Telangana 500033
14 Kolkata 033-22850130 css [dot] kolkata [at] cera-india [dot] com Tirumala22, 3rdFloor,Flat–3A,
22TopsiaRoad(East), NearTopsiaCrossing,
Kolkata, WestBengal 700046

Return/ Refund/ Warranty

  • For any product related query Firstly, you can contact to this Tollfree No. 18002585500 within 15 days from the date of delivery.
  • If you cancel your order within 24 hrs of placing it, they will refund the entire amount. Or else the order will be considered confirmed.
  • Your product will be delivered to you within 15-18 business days. For other areas, orders will be sent from Central warehouse through transport service which may take 21-25 days depending on the location.
  • Some items have to be imported from outside India. These items can take 21 or more days to reach you.
  • To know more about the warranty policies kindly see warranty page.
  • For more information, Please Read.

Global Offices

Offices Address

SrNo. Name Contact No. Email Address
1 Registered Office  02764-243000, 02764-242329 kadi [at] cera-india [dot] com CERA Sanitaryware Ltd. 9,GIDC Industrial Estate, Kadi 382715, Dist. Mehsana, North Gujarat
2 Corporate Office 079-49112222 marketing [at] cera-india [dot] com CERA Sanitaryware Limited 7th and 8thFloor, BWing, Privilon Ambli BRTS Road, ISKCON Crossroads Ahmedabad 380059

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