CIBIL Customer Care No. 022-6140 4300
- 022-6140 4300 (Mon-Fri 10am-6pm)
- 022-6638 4600 (Boardline No.)
- info [at] transunioncibil [dot] com (For queries)
- careers [at] transunion [dot] com (For Careers)
Important Links
- General query form
- Online Dispute Form
- Consumer Dispute Resolution
- View-compare-Apply for loan
- Member Login
- KYC Upload
- Cibil score subscription
- Suit Filed Cases
- For Non-Suit filed cases
- For Careers
- FAQs
Plz read procedure How to correct CIBIL Report Mistakes
For Grievance Redressal
If you are not satisfied with the solution or response you have received from CIBIL,
you can escalate your issue to senior management.
Escalation Level |
Designated Officer | Procedure |
---|---|---|
Level 1 | Manager-Consumer Services. |
Level 1 for Online Submission of your grievance. If you do not have a valid Service Request |
Level 2 | Assistant Vice President-Consumer Services. |
If you are nor satisfied with level 1 resolution, You will need a valid Service Request No. and Response Time - 10 business days |
Level 3 | Chief Operating Officer. |
If you are still not satisfied with level 2 resolution. You will need a valid Service Request No. and Response time 8 business days |
Registered Corporate Office
Transunion Cibil Limited
(Formerly: Credit Information Bureau (India) Limited)
One World Centre, Tower 2A, 19th Floor,
Senapati Bapat Marg, Elphinstone Road,
Mumbai - 400 013.
Fax : 022-66384666