Credit One Payments Solutions Customer Care Number

Updated on Thursday, 27 June 2024 - 10:59am
All India Number(s): 
  • 88794 01401 (For Contact Support)
  • 86930 90090 (For Support)
Website: 
Official Website

Email

  • help [at] creditonepayments [dot] com ( For General Query)
  • support [at] creditonepayments [dot] com (For Query)

Grievance Redressal Procedure

Level 1 :

  • If you have any query/complaint you can contact to Grievance Redressal Officer
    Contact No. : 9152791994
    Email : jospin [dot] j [at] creditonepayments [dot] com
    Address : Credit One Payment Solutions Private Limited 205, Jyotsna Prakash, 2nd Floor,
    Near Jayaleela Banquets, Station Road, Goregaon East, Mumbai 400 063

Level 2 :

  • If your complaint not resolved by Grievance Redressal Officer with the period of one month then you can contact to Regional Office of the Department
    Address : Department of Non-Banking Supervision Mumbai
    Regional Office, RBI, Central Office,
    Centre I, World Trade Centre, Mumbai - 400 005.
  • You can also lodge your complaint online through Non-Banking Financial Company (NBFC) Ombudsman

Refund Procedure

  • If your transaction failed due to any reasons, then you can email at help [at] creditonepayments [dot] com with the transaction number and original payment receipt.
  • You can claim your refund within 7 days of the payment.

Regional Offices

SrNo. City Address
1 Bangalore Credit One Payment Solutions Pvt Ltd, C/o FirstU, 1063, Ground Floor, 8th A main, 20th Cross,
HSR Sector 7, Bangalore – 560102
2 Hyderabad Credit One Payment Solutions Pvt Ltd, Shop no -1, M. No. 2-6-7/P, S. No. 44, Upper Pally village,
GHMC Rajendra Nagar Circle, Golden Heights main road, MAK Welfare Society, RR District, Telangana - 500030
3 Mumbai Credit One Payment Solutions Pvt Ltd, Lower Ground floor, Paragon Plaza, Phoenix Market city,
LBS Road, Kurla West, Mumbai, Maharashtra 400070
4 Pune Credit One Payment Solutions Pvt Ltd, 2nd Floor, Kapila Matrix, North Main Road,
Koregaon Park Annexe, Pune, Maharashtra 411001
5 Hyderabad Credit One Payment Solutions Pvt Ltd, Uber India Systems Pvt Ltd, 1st floor, P.R.R Pavan Plaza,
Kondapur, Near Masjid Banda, Serilingampally Municipality, Hyderabad – 500084, Telangana.

Corporate Office

Credit One Payments Solutions 205, Jyotsna Prakash Building 2nd Floor,
Station Road, opposite to Jay Prakash Hotel. Goregaon (East),
Mumbai 400063

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