First Air Customer Care Numbers

Toll free Number(s): 
  • 1-800-661-3591

Important Link

Reservation/Ticketing Booking

Telephone Number :1-800-267-1247

Fax :613-254-6303

Email:contact [at] firstair [dot] ca

Baggage Service and Claims

Phone Numbers

  •  1-800-661-3591 Ext. 6361
  • 1-800-661-3591 Ext. 6343 

Email

  • customerrelations [at] firstair [dot] ca(Baggage Claims)
  • claims [at] firstair [dot] ca(Cargo Claims)
  • contact [at] firstair [dot] ca(General Inquiries)

Refund/Billing Inquiries

Telephone Number : 613-254-6265
Fax: 613-254-6260
Emailrefunds [at] firstair [dot] ca

Headquarters

20 Cope Drive, Kanata,
Ontario Canada K2M 2V8


Tel: 613-254-6200
Fax: 613-254-6398

Regional Offices

Place Telephone Number Email

National

 613-254-6413 rlowry [at] firstair [dot] ca

Western Canada

 867-669-6602 sford [at] firstair [dot] ca

Nunavik

613-254-6200 Ext. 6187 sdecaria [at] firstair [dot] ca

Eastern Canada / Nunavut

867-979-8398 sbedford [at] firstair [dot] ca