Hainan Airlines Customer Care No.
Organization:
Hainan Airlines International Numbers:
95339 (For Domestic Booking Services)
+86-898)95339 (For overseas Booking Services)
(+86-10)95339 Alternate no. for overseas Booking)
(86-898)66709315 (For Feedback and complaints)
Website:
Official Website Emails
- customer [dot] care [at] hnair [dot] com (For General Query)
- presidentmailbox [at] hnair [dot] com (For Alternate Queries)
Install App
Important Links
- Frequently Asked Questions
- Complaint/Suggestions Form
- Manage Your Booking
- Check In
- Refund Form
- Feedback Form
Contact Support
S.No. | Service | Contact |
---|---|---|
1 | Service quality supervision | (86-898)66709315 |
Cargo Information | ||
2 | International Hotline | (86-898)65368172 |
3 | Domestic hotline | (86-898)66110982 |
4 | Service complaint suggestions | (86-898)65363782 |
Business Offices And Ticket Office
International Number
S.No. | City | Contact Information | Working Hours |
---|---|---|---|
North America | |||
1 | United States | 888-688-8813 (24 Hours) | |
2 | Toronto | 001-905-362-1327; 001-905-362-1328 | 09:00-17:00 Eastern Time, Mon-Fri (Excluding Sat, Sun, and Holidays) |
3 | Vancouver | 0086-898-95339 (24 Hours) | |
Europe | |||
4 | Brussels | 0086-898-95339 (24 Hours) | |
5 | Berlin | 00800-8768-9999 (24 Hours) | |
6 | Paris | 0086-898-95339 (24 Hours) | |
7 | Belgrade | 0086-898-95339 (24 Hours) | |
8 | Rome | 0086-898-95339 (24 Hours) | |
9 | Madrid | 0086-898-95339 (24 Hours) | |
10 | Manchester | 0086-898-95339 (24 Hours) | |
Asia | |||
11 | Tokyo | 0086-898-95339 (24 Hours) | |
12 | Sapporo | 0086-898-95339 (24 Hours) | |
13 | Seoul | 0086-898-95339 (24 Hours) | |
14 | Tel Aviv | 0086-898-95339, +97236235688 (24 Hours) | (Sun-Thu, 9am-4pm, local time in Israel) |
15 | Moscow | +7 (495) 660-05-55 | Room 19, Building 17, Greenwood Industrial Park, Moscow State |
16 | Vladivostok | 0086-898-95339(24 Hours) |
Branch Offices Contact Details
Address
Haikou City, Hainan Province,
P.R. China HNA PLAZA,
No.7 Guoxing Road
Contact: +86-898-66739801
Fax:
(86-898)65802996