HDFC Bank Toll Free No. 1800 2600

Updated on Monday, 11 November 2024 - 3:49pm
Organization: 
Toll free Number(s): 
  • 1800 2600 (For Customer Support)
  • 1800 1600 (Alternate No. For Customer Support)
  • 1800 202 6161 (Phone Banking, 24/7)
  • 1800 270 3333 (Balance enquiry missed call No.)
  • 1800 270 3355 (Missed Call- To get your Mini Statement)
  • 1800 270 3366 (Missed Call- To get your Cheque Book)
  • 1800 258 6161 (Report credit card /debit card /net banking transactions not done by you)
  • 1800 258 3838 (For reporting a complaint, 8am-8pm, all days)
  • 1800 102 9426 (Report Unauthorised transactions for PayZapp)
  • 1800 266 4060 (Customer Grievance Redressal Desk-Banking products)
All India Number(s): 
  • 1860 267 6161 (Other cities Phone Banking Number)
  • 1860 266 0333 (Generate PIN)
  • 044-6108 4900 (Grievance Redressal Cell- Credit Cards)
  • 96432 22222 (Give missed call for Debit Card EMI)
  • 70 700 222 22 (Chat Banking/WhatsApp Support, 24/7 All Days)
  • 70433 70433 (Missed call no. for RM connect, 9am-7pm)
  • 72900 30000 (WhatsApp No. For Fraud Related Complains)
International Numbers: 
+91-22-61606160 (For Customers Travelling Abroad)
Website: 
Official Website

IVRS Menu: 1800 2600 / 1800 1600 (These Numbers Accessible Across Whole India)

Select your preferred language: English, Hindi

  • Press 1: To report loss or damage of any card or to block your net banking, bank account or upi id .
  • Press 2: If your are an extisting bank customer .
  • Press 3: If you wish to apply for HDFC Bank products .
  • Press 4: For application status .

Emails

  • support [at] hdfcbank [dot] com (Customer Support)
  • customerservices [dot] cards [at] hdfcbank [dot] com (For Credit Cards)
  • salesqueriescards [at] hdfcbank [dot] com (For complaints related to Credit Cards mis-selling or harassment)
  • cybercell [at] payzapp [dot] in (To report unauthorized transaction for payzapp)
  • loansupport [at] hdfcbank [dot] com (For Loans Query)
  • dphelp [at] hdfcbank [dot] com (For Retail Banking / ATM / Debit Cards / Mutual Fund)

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Service Support Timing

  • All IVR transactions are available 24x7 and Agent assisted services are available between 8.00 am to 8.00 pm on all days.
  • Reporting loss of cards is an Agent assisted facility and is available 24 hours on all days.

(This facility is not available on 2nd And 4th Saturdays, all Sundays and Bank Holiday).

  • Credit Card related services are available 24 hours on all days including Sundays and Bank holidays.
  • Loan services are available between 8:00 a.m. to 8:00 p.m. on all days including Sundays and Bank Holidays.
  • Demat and Loan Against Securities Account Services are available between 8:30 a.m to 5:30 p.m from Monday to Saturday
  • Mutual Fund or Investment Services Account related Services are available between 9:30 a.m to 6:30 p.m from Monday to Saturday.

Important Links

SMS Services

Sr No. Services Keywards
1 For Registeration SMS “Register” <Space> “Last 4 digits of customer ID” <Space> “Last 4 digits of account number” to 7308080808
2 SMS Banking Type the specific keyword for the transaction and send it:
‘BAL<last 5-digits of a/c no.> to 7308080808

For Grievance Redressal /Complaints

If you have any complaint or grievance for Banking Products and Depository Services, firstly call 18001600 / 18002600 Or you can write to:

  • Mr. Mehernosh Dhamodiwala
    Grievance Redressal Officer
    Grievance Redressal Cell, HDFC Bank Limited,
    1st Floor Empire Plaza – 1, Lal Bahadur Shastri Marg,
    Chandan Nagar, Vikroli West
    Mumbai 400083

If you have any complaint or grievance for Digital lending specific complaints , you can write to:

  • You can contact following modes for your queries/request/concerns, please visit Customer Contact Center .
  • Mr. Kannan Ramaseshan (Grievance Redressal Officer)
    Grievance Redressal Cell, HDFC Bank Limited,
    1st Floor, Empire Plaza - 1, Lal Bahadur Shastri Marg,
    Chandan Nagar, Vikroli West,
    Mumbai – 400083.
    Ph: 18002664060 (Mon-Sat, 9:30am to 5:30pm)
  • You can also contact your nearest branch Or acn approac the Nodal Officers:
    • Sr No. Area of Operation Name and Contact number of Nodal officer
    Banking No: 1800 1600 / 1800 2600 (Same For all Locations) 
    Monday to Saturday : 9.30 a.m - 5.30 p.m​​​​​​​ ( Excluding regional Bank holidays, 2nd And 4th Saturday )
    1 Andhra Pradesh and Telangana 040-67921327
    2 Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura 9395852112
    3 Bihar 7485072506
    4 Chhattisgarh 9522440827
    5 Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu 079-66630428
    6 Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh 8130306083
    7 Delhi State 8130306083
    8 Himachal Pradesh, Punjab,Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana. 0172-4125133
    9 Jammu and Kashmir 8130306083
    10 Jharkhand 7485072506
    11 Karnataka 6361008794
    12 Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region). 0471-4253303
    13 Madhya Pradesh 9522440827​​​​​​​ ​​​​​​​ 
    14 Districts of Mumbai, Mumbai Suburban and Thane 022-24811081​​​​​​​ ​​​​​​​
    15 Maharashtra and Goa, (except the districts of Mumbai, Mumbai Suburban and Thane) 022-24811082​​​​​​​ ​​​​​​​
    16 Odisha 7655993097
    17 Rajasthan 0141-2353326 ​​​​​​​
    18 Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands 044-69039236​​​​​​​
    19 Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) 7267850740​​​​​​​ ​​​​​​​
    20 Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) 7267850740​​​​​​​ ​​​​​​​
    21 West Bengal and Sikkim 033-44065165​​​​​​ ​​​​​​​
    22 Mumbai Corporate Office 022-62841505 ​​​​​​​​​​​​​​
  • If you are not satisfied by the resolution within 30 days , you can lodge a complaint on the Complaint Management System (CMS) portal  .

If you have any complaint or grievance For Credit Card specific complaints write to:

  • Grievance Redressal Officer Deepa B. at HDFC Bank Cards Division,
    Door No. 94 SP. Estate Bus Stand,
    Wavin Main Road, Mogappair West,
    ​​​​​​​Chennai 600058. ​​​

For UPI Fund Transfer Enquiry

  • To report credit card/ debit card/ NetBanking/ UPI transactions not done by you, Call on 18002586161
  • Customer Care Number for Partner Apps:
    Sr No. Partner Customer Care Contact
    1 Google Pay 1-800-419-0157
    2 WhatsApp 1-800-212-8552
    3 Mobikwik 011-61266390

For Pensioner Helpline

  • Pension Helpline: 18004190081, 0120-4894258 / 0120-4894259
    Pension Helpdesk: pensionhelpdesk [at] hdfcbank [dot] com
    ​​​​​​​Working Hours: Mon to Sat - 9:30 to 6:00pm

NRI Phone Banking No.

Sr No. Country Contact No.
Existing Account Holder Queries (24x7)
1

USA

 855-999-6061
2

Canada

 855-999-6061
3 Singapore 800-101-2850
4 Kenya 0-800-721-740
5 Other Countries 91-2260006000
* Kenya - For fixed networks, tollfree number is accessible from Safaricom And Airtel. For mobile networks, tollfree number is accessible from Safaricom, Airtel And Orange 
* All other countries - Local charges may apply. Kindly check with your service provider
NRI Account Opening assistance (Toll Free)
6

USA

 855-207-8106
7

Canada

 855-846-3731
8 UK 800-756-2993
9 Singapore 800-101-2798
For other Countries , Fill this form to receive call back
Please Note : These numbers are only available between 9 pm to 5 am IST. 

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Registered Office Address

1st Floor, C.S.No.6/242, Senapati Bapat
Marg, Lower Parel, Mumbai 400013,

Social Sites

Related Links: 

Comments

amount Debited from the a/c Rs. 326 on 4th Aug'2011

Submitted by ASCENT INFOSOLUTIONS (not verified) on Sat, 06/08/2011 - 3:11pm.

I had booked a ticket from IRCTC.CO.IN on 4th August'2011 from Aligrah to New delhi. The amount of Rs. 326/- was debited from my account but ticket had not been issued. please check and credit back into my account.
A/c Name: M/S ASCENT INFOSOLUTIONS, a/c no 08862000000904.

regards
Deepak wadhwa

Unfair Charges on Salaried A/C

Submitted by Siddharth Chadha (not verified) on Thu, 04/08/2011 - 1:58am.
Hello, I am your precious customer of your reputed MNC Bank. I want to state that I Siddharth Chadha is having salaried bank A/C in your bank. My Salaried A/C No.:12021130003120 in HDFC Galeria, Gurgaon Branch. I am very disappointed after i know that around Rs 1500/- was deducted from my Salaried A/C because of low balance. But it has been told to me that in my Salaried A/C no minimum balance is required. My previous company has opened a salary A/C at your DLF ,Galeria,SG-5-6, Gurgaon. With zero balance and no minimum balance requirement is compulsory in this A/C. But due to some reasons my salary is not credited in this A/C and i am in my process of getting my salary to get credited in this same A/C from my current employer. Because they option to open new A/C or with old one. I am great faith in this bank that's why i owns other financial products of yours like Mutual Fund of HDFC Top 200 and HDFC Equity. And with above support no intimation has been given to me ,that your A/C will be charged for not maintaining sufficient balance. This is not at all acceptable from your side. Please do the needful otherwise I know consumer rights and BANK'S OBDESSMEN. Thanks SIDDHARTH CHADHA (+91-9810911778 /+91-9868009463) HOUSE NO. C-03,MAYFIELD GARDENS, SECTOR-50,GURGAON, HARYANA,INDIA

Not Able to withdraw Money from ATM- Acc no. 17511140011817

Submitted by Anonymous (not verified) on Mon, 01/08/2011 - 10:14pm.

I'm not able to withdraw money from the ATM on my Debit card for account no. 17511140011817. Opened the account a Month back. Please help on the matter.

a/c debited but cash not dispensed with in atm

Submitted by sudipta bhattacharya (not verified) on Sun, 31/07/2011 - 5:52pm.

Sir,

I maintain a savings bank at HDFc BANK bearing the account no-04511610004173 and went to Central Bank Of India
ATM of HINJEWADIA on 31/07/2011 to withdraw cash Rs 2500 and the remark came'' sorry unable to process". But to my utter surprise I saw that my account was debited erroneously with a reference no -678124146009 but cash was not dispensed with. On that very day I went to PNB ATM to withdraw same amount but that was successful with a ref no-3821. Now I request to creditt Rs2500 erroneously debited with a ref no 678124146009 through certral bank of india ATM as early as possible

debit card

Submitted by jyoti shimal (not verified) on Wed, 13/07/2011 - 10:09am.

i forget the pin of my debit card plz issue me a new pin no.as sooon as possible thank u my address is e-18 nanahe park new delhi -59