IIFL Samasta Finance Customer Care No. 1800 120 8868
Toll free Number(s):
- 1800 120 8868 (For Contact/Complaint)
All India Number(s):
- 080-4291 3500 (For Contact Support)
Website:
Official Website IVRS Menu: 1800 120 8868
- Press 1 : For group loan.
- Press 2 : For dairy cattle loan.
- Press 3 : For secure and unsecure loan.
- Press 4 : For product loan.
- customer [dot] care [at] iiflsamasta [dot] com (For General Query)
Important Links
Grievance Redressal Procedure
Level 1
- If you have any query/complaint, then you can contact to the Branch Manager/Field Team at Toll-Free No.: 18001208868 or email at customer [dot] care [at] iiflsamasta [dot] com.
- You can also lodge your complaint through Customer Grievance Form.
Level 2
- If your complaint/query is not solved by the Branch Manager/Field Team, then you can contact to the State Nodal Officer.
Sr.No. Areas State/Regional Nodal Officers Phone No. Email 1 Andhra Pradesh V Vinod Kumar 7331116600 vinodkumarv [at] iiflsamasta [dot] com 2 Arunachal Pradesh Abhishek Bhattacharjee 7979805009 abhishekb [at] iiflsamasta [dot] com 3 Assam Abhishek Bhattacharjee 7979805009 abhishekb [at] iiflsamasta [dot] com 4 Bihar Bhasker Kumar 6203167633 bhasker [dot] kumar [at] iiflsamasta [dot] com 5 Chattisgarh Subham Nayak 7381851696 subhamn [at] iiflsamasta [dot] com 6 Goa Harisha K 7411219084 harishak [at] iiflsamasta [dot] com 7 Gujarat Priteshkumar Gohel 9998058876 priteshkumar [dot] gohel [at] iiflsamasta [dot] com 8 Harayana Naveen Sharma 8387858836 Naveens [at] iiflsamasta [dot] com 9 Jharkhand Padma Lochan Paul 7856011161 lochan [at] iiflsamasta [dot] com 10 Karnataka Harisha K 7411219084 harishak [at] iiflsamasta [dot] com 11 Kerala Tamilarasan NV 7639556900 tamilarasannv [at] iiflsamasta [dot] com 12 Madhya Pradesh Lokesh Sakle 9685226586 lokeshrs [at] iiflsamasta [dot] com 13 Maharashtra Shailesh Walavalkar 8975584035 shailesh [at] iiflsamasta [dot] com 14 Orissa SUKDEV DAS 7008175915 sukadevd [at] iiflsamasta [dot] com 15 Pondycherry John william A 8870225893 johna [at] iiflsamasta [dot] com 16 Rajasthan Naveen Sharma 8387858836 Naveens [at] iiflsamasta [dot] com 17 Tamil Nadu John william A 8870225893 johna [at] iiflsamasta [dot] com 18 Telangana V Vinod Kumar 7331116600 vinodkumarv [at] iiflsamasta [dot] com 19 Tripura Abhishek Bhattacharjee 7979805009 abhishekb [at] iiflsamasta [dot] com 20 Uttar Pradesh Abhijeet Haldar 9140211425 abhijeet [at] iiflsamasta [dot] com 21 West Bengal Abhishek Bhattacharjee 7979805009 abhishekb [at] iiflsamasta [dot] com
Level 3
- You can also contact to the Principal Nodal Officer
Contact No.: 080-42913591, 8792913128
Email: nodalofficer [dot] cgrm [at] iiflsamasta [dot] com.
Level 4
- If you did not receive any response within 15 days of lodging the complaint ,then you can contact to the Microfinance Industry Network (MFIN) at Toll-Free No.: 18001021080 or email at customercomplaint [at] mfinindia [dot] org.
- If you did not receive any response within 30 days, then you can also lodge your complaint through NBFC Ombudsman/ CMS Portal.
Corporate Office
IIFL Samasta Finance Limited,
#73, 2nd Floor Lalbagh Road Next
To KIA Motors Bangalore 560027. Karnataka.
Registered Office
IIFL Samasta Finance Limited,
110/3, Lalbagh Main Road, Krishnappa
Layout, Bengaluru 560027, Karnataka, India.
