Macy's Customer Care No.
Organization:
macys.com International Numbers:
1-800-289-6229 (For Customer Services)
877-876-2297 (Alternate Customer Services)
Website:
Official Website - internationalcustomerservice [at] macys [dot] com (For International Order Returns)
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Important Links
SMS Services
| Sr. No. | Services | KeyWords |
|---|---|---|
| 1 | Macy's Promo Alerts | For help, send HELP to 62297 To cancel, send STOP to 62297 |
| 2 | Macy's Backstage Promo Alerts | For help, send HELP to 66789 To cancel, send STOP to 66789 |
| 3 | Macys.com Security Alerts | For help, text HELP to 31292 To cancel, text STOP to 31292 |
| 4 | Macy's Purchase Alerts | For help, text HELP to 62442 To cancel, text STOP to 62442 |
| 5 | Macy's Order Alerts | For help, text HELP to 38109 To cancel, text STOP to 38109 |
Return, Refund And Cancellation Procedure
- If you have any query/complaint, regarding the product then you can email at internationalcustomerservice [at] macys [dot] com.
- You can return your product within 30 days after the delivery, your order will be delivered within 13 working days.
- You can cancel your product within 7 days (only for european union customers).
- The refund amount will be credited in your account within 180 days.
- For more details related to return, refund and cancellation please read.
Office Address
| Sr. No. | Office | Address |
|---|---|---|
| 1 | Headquarters | Macys.com, LLC, 680 Folsom St. San Francisco, CA 94107 |
| 2 | Service Center | Macy's Credit and Customer Service, PO Box 8113, Mason, Ohio 45040 |
