Matrix Cellular Customer Care No.
- 98112 88888 (Customer Support For International Calling Card)
- support [at] matrix [dot] in (Support Center)
- info [at] matrix [dot] in (General Information)
- reseller [at] matrix [dot] in (International Distributor)
- advertise [at] matrix [dot] in (Advertisement)
- hr [at] matrix [dot] in (Careers)
Important Links
Note*
- For self help customer support and country selection, visit official website home page top corner.
- For more information about Offers, Faq's, Products and Shop online, please visit Sitemap.
Offices Locations
International SIM Cards
X Factor App (Travel Companion App)
Internat Data Packs For
- Phone
- Laptop
- IPAD/Tablet
Nodal Officer
In case of any concerns, kindly contact our Nodal Officer with your Matrix
customer agreement (CAF) / sign-up form number anytime from Monday to Friday,
between 9:30 – 6:00 hrs.
(The CAF number is present at the top right of the Matrix form)
Name: Sanjay Saraswat
Address: As above
Contact No: 9910662980
Fax: 011-26800200
Email: nodalofficer [at] matrix [dot] in – (for complaints only)
If you are still unsatisfied with service or to escalate your complaint please email
Operations Head at - operationshead [at] matrix [dot] in
Appellate Authority
Name: Capt. Rakesh Walia,
Chief Administration Officer
Contact No: 9811288888
Email: appellate [at] matrix [dot] in
Toll Free Numbers (Global)
| Toll Free Numbers | Countries |
|---|---|
| 80014148000 | Argentina, Australia, Austria, Belgium, Brazil, Canada, China, France, Germany, Hong Kong, Italy, Japan, Macau, Malaysia, New Zealand, South Africa, South Korea, Spain, Switzerland, Taiwan, Thailand and UK |
| 18442039320 | USA |
| 18030160557 and 78030160557 | Indonesia |
| 18000621803 | Mexico |
| 8008147400 | Saudi Arabia |
| 8000182427 | UAE |
Registered Office
Matrix Cellular (International)
Services Ltd.
7 Khullar Farms, Mandi Road
Mehrauli, New Delhi- 110030
Contact No: 011-26800000/ 9811188888
