Niva Bupa Health Insurance Customer Care No. 1860 500 8888

Updated on Wednesday, 8 January 2025 - 12:26pm
Organization: 
Toll free Number(s): 
  • 1800 309 3333 (For New Policy)
  • 1800 500 1000 (For Support)
All India Number(s): 
  • 1860 500 8888 (For Customer Support)
  • 98119 56696 (For Whatsapp Support)
Website: 
Official Website

IVRS Menu: 1860 500 8888

Select Your Preferred Language

  • Press 1: For Any Assistance Regarding Cashless Or Reimbursement Claim
    • Press 1: For Cashless Claim Related Query
    • Press 2: For Reimbursement Claim Related Query
    • Press 3: To Get The List Of Network Hospitals on Your Mobile Number
    • Press *: To Go Back To The Main Menu
  • Press 2: For Any Assistance Regarding Your Niva Bupa Policy
  • Press 3: If You Wish To Know More About The Products Or If You Have Already Applied For Niva Bupa Policy
    • Press 1: If You Wish To Buy A Niva Bupa Health Insurance Policy
    • Press 2: To Know The Status Of Your Application
    • Press *: To Go Back To The Main Menu
  • Press 4: If you need any Assistance To Renew Your Existing Policy
  • Press 6: If You Are A Corporate Customer

Email

  • customercare [at] maxbupa [dot] com (For General Query)

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Important Links

For Claims

  • If you have any query related to claim process then you can contact at 18605008888.
  • You can also contact to the nodal officers given below:
    Sr No. Officer Contact Email
    1 Company Nodal Officer 0120-6940000 anurag [dot] singh1 [at] nivabupa [dot] com
    2 State Nodal Officer 8977597344 N [dot] Venkatesulu [at] nivabupa [dot] com
  • You can also fill this Claim Form
  • For more details about claim process please read

For Grievance Redressal

Level 1:

  • If you have any query /complaint you can contact at the details given below:
    Ph: 18605008888
    Email: customercare [at] maxbupa [dot] com, (For General Query)
    seniorcitizensupport [at] nivabupa [dot] com (For Senior Citizens)
    Address: Niva Bupa Health Insurance Company Limited
    Logix Infotec Park, D-5, 2nd Floor,Sector-59,Noida
    Pin Code - 201301. Near Noida Sector 59 Metro Station
  • You can also visit to the Branch Grievance Officers below:
    Sr.No. Branch City Contact No. Address
    1 Gurugram HO 0124-6354900 Niva Bupa Health Insurance Company Limited, 3rd Floor,
    Capital Cyberscape, Golf Course Extension Road,
    Sector-59, Gurugram, Haryana - 122101
    2 Bangalore 9036059894 Niva Bupa Health Insurance Company Limited,
    Vaishnavi Silicon Terrace, 30/1, Hosur Main Road, Adugodi,
    Opp. Prestige Acropolis, Bangalore - 560095
    3 Bangalore 2 9743999318 Niva Bupa Health Insurance Company Limited, #646,
    3rd cross, 2nd Floor, 7th main, CBI road HMT layout,
    R T Nagar, Bangalore , Karnataka - 560032
    4 Chandigarh - Niva Bupa Health Insurance Company Limited, 2nd Floor,
    SCO 84-85, Sector 8 C Chandigarh - 160009
    5 Chennai 9884722002 Niva Bupa Health Insurance Company Limited, Ampa Manor,
    1st Floor, 107/2, Nelson Macknickam Road, Aminjikari,
    Chennai, Tamil Nadu - 600029
    6 Chennai 2 9600141345 Niva Bupa Health Insurance Company Limited,
    Door No. 45 and 47/5, First Floor, Facing The Road,
    "ODYSSEY TOWERS" First Main Road,
    Gandhi Nagar, Adyar, Chennai - 600020
    7 Pusa Road 9999597985 Niva Bupa Health Insurance Company Limited, Samyak Tower,
    39 Pusa Road, 3rd Floor, WEA Karol Bagh, New Delhi - 110005
    8 Gurugram 9999995619 Niva Bupa Health Insurance Company Limited, 2nd Floor,
    SCO No - 391, Sector-29 Near Iffco Chowk Metro Station ,
    Gurugram - 122001
    9 Jodhpur 9001494444 Niva Bupa Health Insurance Company Limited,
    5th Avenue Building, Plot No.44/1 and 44/1A,
    PWD Colony, Jodhpur, Rajasthan - 342001
    10 Ludhiana 9888711911 Niva Bupa Health Insurance Company Limited,
    Unit no.3 Plot No.88, 2nd Floor Kunal Tower Mall Road
    Opp. AXIS Bank Ludhiana Punjab -141001
    11 Kochi 9562873344 Niva Bupa Health Insurance Company Limited,
    3rd Floor Alapatt Heritage Building ,
    MG Road Ernakulam Kerala -682035
    For more details about Branch Grievance Officers please read

Level 2:

  • If your query is still not resolved then you can contact to the Insurance ombudman given below:
    Sr.No. City Contact No. Email Address
    1 Ahmedabad 079-25501201, 079-25501202,
    079-25501205, 079-25501206
    		 bimalokpal [dot] ahmedabad [at] cioins [dot] co [dot] in Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad-380001
    2 Bengaluru 080-26652048, 080-26652049
    		 bimalokpal [dot] bengaluru [at] cioins [dot] co [dot] in Jeevan Soudha Building, PID No. 57-27-N-19, Ground Floor, 19, 19, 24th Main Road, JP Nagar, Bengaluru-560078
    3 Bhopal 0755-2769201, 0755-2769202
    Fax: 0755-2769203
    		 bimalokpal [dot] bhopal [at] cioins [dot] co [dot] in Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal-462003
    4 Bhubaneswar 0674-2596461 , 0674-2596455
    Fax: 0674-2596429
    		 bimalokpal [dot] bhubaneswar [at] cioins [dot] co [dot] in 62, Forest Park, Bhubaneswar-751 009
    5 Chandigarh 0172-2706196 , 0172-2706468
    Fax: 0172-2708274
    		 bimalokpal [dot] chandigarh [at] cioins [dot] co [dot] in S.C.O. No. 101, 102 and 103, 2nd Floor, Batra Building, Sector 17-D, Chandigarh-160017
    6 Chennai 044-24333668 , 044-24335284
    Fax: 044-24333664
    		 bimalokpal [dot] chennai [at] cioins [dot] co [dot] in Fatima Akhtar Court, 4th Floor, Anna Salai, Teynampet, Chennai-600018
    7 Delhi 011-23232481, 011-23213504
    		 bimalokpal [dot] delhi [at] cioins [dot] co [dot] in Universal Insurance Building, Asaf Ali Road, New Delhi-110 002
    8 Guwahati 0361-2632204, 0361-2602205
    		 bimalokpal [dot] guwahati [at] cioins [dot] co [dot] in Jeevan Nivesh, Nr. Panbazar over bridge, S.S. Road, Guwahati-781001
    9 Hyderabad 040 -23312122
    Fax:040-23376599
    		 bimalokpal [dot] hyderabad [at] cioins [dot] co [dot] in Moin Court Lane Opp. Saleem Function Palace A.C. Guards Lakdi-Ka-Pool Hyderabad -500004
    10 Jaipur 0141-2740363
    		 bimalokpal [dot] jaipur [at] cioins [dot] co [dot] in Jeevan Nidhi-II Bldg., Gr. Floor Bhawani Singh Marg Jaipur -302005
    11 Ernakulam 0484-2358759, 0484-2359338
    Fax:0484-2359336
    		 bimalokpal [dot] ernakulam [at] cioins [dot] co [dot] in Pulinat Bldg., Opp. Cochin Shipyard M.G. Road Ernakulam -682015
    12 Kolkata 033-22124339 , 033-22124340
    Fax :033-22124341
    		 bimalokpal [dot] kolkata [at] cioins [dot] co [dot] in Hindustan Bldg. Annexe, C.R. Avenue Kolkata -700072
    13 Lucknow 0522-2231330 , 0522-2231331
    Fax:0522-2231310
    		 bimalokpal [dot] lucknow [at] cioins [dot] co [dot] in Jeevan Bhawan Phase-II Nawal Kishore Road Hazratganj Lucknow -226001
    14 Mumbai 022-69038821, 022-69038823, 022-69038824, 022-69038825, 022-69038826, 022-69038827, 022-69038828, 022-69038829, 022-69038830, 022-69038831
    Fax:022-26106052
    		 bimalokpal [dot] mumbai [at] cioins [dot] co [dot] in Jeevan Seva Annexe S.V. Road Santacruz (W) Mumbai -400054
    15 Noida 0120-2514252 , 0120-2514253
    		 bimalokpal [dot] noida [at] cioins [dot] co [dot] in Bhagwan Sahai Palace Main Road Naya Bans Sector15 Gautam Buddh Nagar U.P-201301
    16 Patna 0612-2547068
    		 bimalokpal [dot] patna [at] cioins [dot] co [dot] in Lalit Bhawan Bailey Road Patna800001
    17 Pune 020-41312555
    		 bimalokpal [dot] pune [at] cioins [dot] co [dot] in Jeevan Darshan Bldg., C.T.S No.s195 to198 N.C.Kelkar Road Narayan Peth Pune -411030

  • You can also lodge your complaint online through Insurance Regulatory and Development Authority (IRDA) or Council for Insurance Ombudsman (CIO) , Bima Bharosa

Download Forms

Address

Niva Bupa Health Insurance Company Limited.
3rd Floor, Capital Cyberscape, Sector-59,
Gurugram - 122 102, Haryana, India
Fax: 011-41743397

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