Share Microfin Customer Care No. 1800 1236 585

Email

• sml [at] sharemicrofin [dot] com (For General Query)

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• Contact Form

Grievance Redressal Procedure

Level 1 :

• You can use our complaint/suggestion box, walk-in, phone call, or directly write us an email/letter at our branch office within 48 hours.

Level 2 :

• If your complaint is not resolved within 48 hours or if you are not satisfied by the solution provided in level 1, then you can contact to the Grievance Redressal Officer :
  Toll Free No. : 18001236585 ( 09.30am-5.30pm on all working days)
  Contact No. : 040-27158387 , 040-27158380,
  Email : grievancecell [at] sharemicrofin [dot] in
  Address : Post: 1-224/58,Rajeev Nagar,
  Nacharam Hyderabad–500076, Telangana, India

Level 3 :

• If you are still not satisfied by the solution provided by the level 2 or if your complaint is not solved within a period 2 Weeks , then you can contact to the SRO of the Company through their toll-free number 18001021080.

Level 4 :

• If your complaint is still not solved within a period of 1 month, then you can contact to the RBI :
  Contact No. : 040-23241270
  Email : dnbshyderabad [at] rbi [dot] org [dot] in
  Address : The General Manager
  Department of Non Banking Supervision(DNBS),
  Secretariat Road, Saifabad, Hyderabad–500004
• You can also lodge your complaint online through Complaint Management System (CMS).

Office Addresses