Swiss Airlines Customer Care No. 1800 102 5838
Organization:
Swiss International Air Lines Toll free Number(s):
- 1800 102 5838 (For Contact Support, Mon-Sat, 9am-6pm)
All India Number(s):
- 0124-4815 000 ( For General Queries)
Website:
Official Website - contactus [dot] india [at] swiss [dot] com (For General Query)
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Important Links
Baggage is not found
- If your baggage is lost in your registered airport, the airport is fully responsible.
- If your baggage is not found within 5 days, they need a detailed description of appearance of bag and the contents.
- If your baggage is not found in 10 days after notification of the loss, you can fill the WorldTracer Form after that
you may check the status of your delayed bag delivery and contact information with File Reference No.
SWISS Service Center
| S.No. | Location | Phone |
|---|---|---|
| 1 | Switzerland | +41 848 700 700 |
| 2 | Brazil | +55 11 4700 8910 |
| 3 | France | +33 892 232 501 |
| 4 | Germany | +49 69 867 98 000 |
| 5 | Italy | +39 848 868 120 |
| 6 | South Africa | +27 860 040 506 |
| 7 | Spain | +34 901 116 712 |
| 8 | Canada | +1 833 951 2504 |
| 9 | USA | +1 833 626 0737 |
| 10 | Other Countries | +41 848 700 700 |
India Contact Support
Contact No.: 18001025838 (Mon-Sat, 9am-6pm)
Email: contactus [dot] india [at] swiss [dot] com
Worldwide Contact Details
| S.No. | Location | Number/Email | Opening Hours |
|---|---|---|---|
| 1 | Albania | +41 848 700 700 | Mon-Sun 24hours |
| 2 | Argentina | +54 11 3991 5960 | Mon-Fri 9-6pm English speaking service available 24*7 |
| 3 | Australia | +61 2 8324 6558 | Mon-Sun 24hours |
| 4 | Austria | +43 810 81 08 40 | Mon-Sun 24hours |
| 5 | Bahrain | +973 178 287 61, +973 178 287 62, +973 178 277 42, Phone No.: 3: +973 178 287 63 |
Mon-Fri/Sun 08:00 - 18:00 Sat 08:00 - 14:00 |
| 6 | Belgium | +32 78 15 53 19 | Mon-Sun 24hours |
| 7 | Bosnia | +387 3391 1575 | Mon-Fri 08:30 - 17:00 |
| 8 | Brazil | +55 11 4700 8910 | Service is available 24/7 |
| 9 | Bulgaria | +359 29 35 82 19, Email: iinfo [dot] bulgaria [at] swiss [dot] com |
Mon-Fri 09:00 - 17:30 |
| 10 | Canada | +1 833 951 2504 TTY users: 711 |
Mon-Sun 24hours |
| 11 | China (Mainland) |
+86 40 08 82 08 80 | Mon-Fri 09:00 - 18:00 |
| 12 | Croatia | +385 17 77 64 29 | Mon-Fri 08:30 - 17:00 |
| 13 | Cuba | +41 848 700 700 | Mon-Sun 24hours |
| 14 | Cyprus | +357 77 788 116 | 24/7 |
| 15 | Czech Republic | +420 29 633 5613 Email: info [dot] czechrepublic [at] swiss [dot] com |
Mon-Fri 08:30 - 17:00 |
| 16 | Denmark | +45 78 79 31 60 | Mon-Sun 24hours |
| 17 | Dominican Republic | +41 848 700 700 | Mon-Sun 24hours |
| 18 | Egypt | +20 225803500 +20 2 25803539, Email: icai [dot] service-team [at] dlh [dot] de |
Mon-Thur/Sun 08:30 - 16:30 |
| 19 | Finland | +358 9 42721900 +358 9 69 37 92 05 |
Mon-Sun 24hours |
| 20 | France | +33 157 324 652 | Mon-Sun 24hours |
| 21 | Germany | +49 69 867 98 000 | Mon-Sun 24hours |
| 22 | Greece | +30 210 300 43 39, Email: iinfo [dot] greece [at] swiss [dot] com |
Mon-Sun 24hours |
| 23 | Hong Kong, China | +852 28 46 63 10 | Mon-Sun Customer support is provided only in English on weekends and holidays (9:00-18:00) |
| 24 | Hungary | +36 14 292 202, info [dot] hungary [at] swiss [dot] com |
Mon-Fri 09:00 - 18:00 |
| 25 | Indonesia | +61 001 803 8526562 | Mon-Fri 09:00 - 17:00 |
| 26 | Iran | +98 21 833 88 | Mon-Wed/Sat/Sun 08:00 - 16:00 |
| 27 | Ireland | +353 169 90 806 | - |
| 28 | Israel | +972 3 905 80 49 | Mon-Sun 24hours |
| 29 | Italy | +39 023 859 4283 | Local calls rates apply, with no further charges Between 23.00 and 08.00 customer support is provided only in English or German |
| 30 | Japan | 0570 089 000 Fax- +81 3 5402 5249 Tel (from overseas): +81 3 5405 6821 FAX - (JPY15/3 min in Japan) |
Mon-Fri 09:00 - 17:00 |
| 31 | Jordan | +962 6 520 01 80 | Mon-Thur/Sun 09:00 - 17:00 |
| 32 | Kenya | +254 800 723 935, Email: nboggteam [at] dlh [dot] de |
24/7 |
| 33 | Korea, Republic Of | +82 (0)70 4769 5413 | - |
| 34 | Kuwait | +971 4 389 8100 +971 4 381 61 71 |
Mon-Wed/Sun 09:00 - 17:30 |
| 35 | Latvia | +358 969 379 034 | - |
| 36 | Labanon | +961 1 347 007 | Mon-Fri 08:30 - 16:30 |
| 37 | Luxembourg | +352 34 20 808 981 | - |
| 38 | Malaysia | +60 3 2053 1898 | Mon-Fri 09:30 - 17:30 |
| 39 | Maldives | +91 22 67 13 72 00 | Mon-Sat 09:00 - 17:30 |
| 40 | Malta | +356 212 52020 | - |
| 41 | Mauritius | +41 848 700 700 | - |
| 42 | Mexico | +41 848 700 700 | - |
| 43 | Montenrgro | +381 114 30 01 60 | Mon-Fri 08:30 - 17:00 |
| 44 | Morocco | +41 848 700 700 | - |
| 45 | Natherlands | +31 207003707 | - |
| 46 | New Zealand | +64 4 888 2390 | Mon-Fri 09:00 - 17:00 |
| 47 | North Macedonia | +381 11 33 47 641, Email: info [dot] serbia [at] swiss [dot] com |
Mon-Fri 08:30 - 17:00 (Serbian language only) |
| 48 | Norway | +47 74 78 70 58 | - |
| 49 | Oman | +968 80077452, Email: agencysupport [dot] gcc [at] dlh [dot] de |
Mon-Thur/Sun 09:00 - 19:00 |
| 50 | Pakistan | 00-800-01-001 +92 8558058488, Email: agencysupport [dot] gcc [at] dlh [dot] de |
Mon-Sun 10:00 - 20:00 |
| 51 | Philippiness | +63 285 40 1054 | Mon-Fri 09:00 - 18:00 |
| 52 | Poland | +48 22 512 39 21, Email: info [dot] poland [at] swiss [dot] com |
Mon-Fri 08:30 - 17:00 |
| 53 | Portugal | +351 800 210 465 | Mon-Fri 09:00 - 17:00 |
| 54 | Qatar | +971 4 389 8100 +971 4 381 61 71 |
Mon-Thur/Sun 09:00 - 17:30 |
| 55 | Romania | +40 21 655 07 24 English 24 hours: +41 848 700 700 |
Mon-Fri 09:00 - 17:30 |
| 56 | Russian Federation | +7 495 411 84 43 | Mon-Fri 09:00 - 16:00 |
| 57 | Saudi Arabia | Swiss International Air Lines, Dubai World Trade Center, 18th floor Shk Zayed Road, Dubai. P.O.Box 29322 | Mon-Sun 09:00 - 17:30 |
| 58 | Serbia | +381 114 30 01 60 | Mon-Fri 08:30 - 17:00 |
| 59 | Singapore | +65 6432 8779 | 24*7 |
| 60 | Slovakia | +421 250 112 128, Email: info [dot] slovakia [at] swiss [dot] com |
Mon-Fri 08:30 - 17:00 |
| 61 | Solvenia | +386 18 88 86 11 | Mon-Fri 08:30 - 17:00 |
| 62 | South Africa | +27 21 672 2319 Swiss International Air Lines Customer Service Parklands 2121 P.O. Box 299, Cape Town |
24/7 |
| 63 | Spain | +34 930 22 80 27 | - |
| 64 | Barcelona, Palma de Mallorca, Valencia, Màlaga, Madrid | +34 930 22 80 27 +34 900 03 10 82 (toll free) |
- |
| 65 | Sri Lanka | +94 1 12 43 54 03 +94112329092 Swiss International Air Lines Customer Service, Urmi Estate, 10th Floor, 95 Ganpatrao Kadam Marg, Lower Parel West Mumbai-400013 India |
Mon-Sat 08:30 - 17:00 |
| 66 | Sweden | +46 8 58 77 04 45 | - |
| 67 | Switzerland | +41 848 700 700, +41 43 547 9919 |
24 hours daily |
| 68 | Taiwan, China | +886 2 23 25 88 61 +886 2 23 25 22 61 |
Mon-Fri 09:00 - 18:00 |
| 69 | Tanzania | +254 202666969 +254 202666968 For Reservations and Ticketing related topics- Email: habari [at] dlh [dot] de |
- |
| 70 | Thailand | +66 2 056 6868 +66 2 664 2808 Extension 2 |
Mon-Fri 08:30 - 17:30 |
| 71 | Tunisia | +41 848 700 700 | - |
| 72 | Turkey | +90 212 375 59 35 | Mon-Fri 09:00 - 18:00 |
| 73 | Ukraine (kiev) | +380 893 240 949 | Mon-Fri 09:00 - 18:00 Sun/Sat 09:00 - 17:00 |
| 74 | United Arab Emirates | +971 600595556 Swiss International Air Lines Dnata building Sheik Zayed Road, Dubai United Arab Emirates |
Mon-Thur 09:00 - 19:00 Fri 09:00 - 17:30 |
| 75 | United Kingdom | +44 333 0067761 +44 20 73 65 24 73 |
24 hours |
| 76 | United States of America | +1 833 626 0737, +1 855 839 4499 (toll free) TTY users: 711 Uniondale NY 11556 Swiss International Air Lines Customer Service 1400 RXR Plaza West Tower United States of America |
English Daily 24 hours/day, Español Monday–Friday 10:00 h–06.00 h LT |
| 77 | Vietnam (Ho. Chi Minh City) |
+84 28 3827 9858 | Mon-Fri 08:30 - 17:00 |
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