Value Plus Retail Customer Care No. 0120-455 5250
All India Number(s):
- 0120-455 5250 (Customer Care For Sales/Service, 10 am to 7 pm)
- 9971 699 699 (Alternate No. For Customer Support)
- 93117 78576 (General Enquiry No. For Return/Refunds/Shipping)
Website:
Official Website - customercare [at] valueplusretail [dot] com (Customer Care)
- info [at] valueplusretail [dot] com (General Queries)
- director [at] valueplusretail [dot] com (Feedback)
Important Links
For Shipping / Return & Refunds
- They ship the order within 2-3 working days from the date of placing the order.
- Free shipping for some order depending on the price/amount of product or your delivery location.
- To get an accurate estimated delivery time for your order, please call 9311778576 or email
at customercare [at] valueplusretail [dot] com. - Once the product sold cannot be returned unless there is some defect. Products can be returned by
customer only by registering or lodging a 'Return' request' by logging a call or email given above. - Refunds considered for those purchases which are not replaceable which are logged in for
Damage / Defective / Different. - For Payments done through credit/debit cards or net banking or cash cards, the refund will be initiated
to the same account from which the payment was made within 3 working days of receiving the products back.
It may take 7 working days for the amount to reflect in your account.
For Extended Warranty
All products come with the manufacturer warranty. Please use the invoice for claiming warranty. You can directly
reach out to the brand store or you can also contact customer care. For any query please read.
| Sr. No. | Company Name | Contact No. |
|---|---|---|
| 1 | Airtel | 0124-4448080 |
| 2 | Ao Smith | 18001032468 |
| 3 | Aisen | 1800227585 |
| 4 | Bajaj | 18001025963 |
| 5 | Bosch | 8067521111 |
| 6 | Carrier | 18001033333 |
| 7 | Daikin | 18601803900 |
| 8 | Eureka | 18602661177 |
| 9 | Haier | 18001029999 |
| 10 | Hitachi | 1800211800 |
| 11 | Havells | 18001031313 |
| 12 | JBL | 8000401973 |
| 13 | Kent | 9278912345 |
| 14 | Mitsubishi | 18001022626 |
| 15 | Maharaja Whiteline | 011-43684999 |
| 16 | Panasonic | 18001081333 |
| 17 | Philips | 18001022929 |
| 18 | Racold | 18604252288 |
| 19 | Samsung | 1800407267864 |
| 20 | Symphony | 9510070111 |
| 21 | Tata Sky | 18002086633 |
| 22 | Usha | 18001033111 |
| 23 | V Guard | 18001031300 |
| 24 | Voltas | 9650694555 |
| 25 | Whirlpool | 18002081800 |
| 26 | LG | 18003159999 |
| 27 | Oneplus | 18001028411 |
| 28 | TCL | 18004190622 |
Escalations/ Grievance
- Value Plus Extended Warranty Powered By OnsiteGo All Service is given by Onsite Electro Services Private Limited.
- In case of any issues with the delivery or installation of your newly purchased device or any issues regarding your device
in the manufacturing warranty, kindly contact the OnsiteGo numbers and email given in the page. - If you are not satisfied with the services provided by Onsitego, you can contact on:
| Name | Phone | Response Time | Availability | |
|---|---|---|---|---|
| Escalations Desk | escalations [at] onsite [dot] co [dot] in | N/A | 1 day | 10:00 am to 6:00 pm |
| Sameer Shaikh | sameershaikh [at] onsite [dot] co [dot] in | 022-29200343 | 4 working hours | Mon to Sat |
| Desmond Fonseca | desmond [dot] fonseca [at] onsite [dot] co [dot] in | 022-29200343 | 2 working hours | except public holidays. |
Corporate Office
Value Plus Retail Pvt Ltd.
J-62, Sector - 63,
Noida- 201301, Uttar Pradesh, India.
