Centralized Public Grievance Redressal System (CPGRAMS)

Updated on Friday, 22 December 2023 - 11:18am
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Public Grievances Officers

Any Grievance sent by email will not be attended to / entertained. Please lodge your grievance at the website

Name Designation Phone Number Dealing with grievances
related to
Shri. Mukul Dixit Under Secretary 011-23014155 Prime Minister Office
- Joint Secretary 011-23743139 Cabinet Secretariat
Shri J.G. Subramanian Deputy Secretary
(Admn, Estt. & Transport)		 -- President's Secretariat

Director of Public Grievances, Department of Administrative Reforms & Public Grievances

Head of the Department, Department of Administrative Reforms & Public Grievances

Nodal Authority For Appeal

S.No. Ministry/Department/Organisation Phone No/Fax/Email Email Address
1 Central Board of Direct Taxes (Income Tax) 011-23412480
 delhi.pdgit.admin.tps@incometax.gov.in Central Board of Direct Taxes Room no 523, Mayur Bhawan, Connaught Circus, New Delh
2 Central Board of Indirect Taxes and Customs 011-23379331
 nitinanand.irs@gov.in Directorate General of Taxpayer Services, Room no 277, 2nd Floor, Central Revenue Building, I.P. Estate, New Delhi
3 Department for Promotion of Industry and Internal Trade 011-23062011-
 jsadmin-dpiit@gov.in Department for Promotion of Industry & Internal Trade, Room. No. 30-A, Udyog Bhawan, New Delhi
4 Department of Administrative Reforms and Public Grievances 011-23360208
 jaya.dubey@nic.in Department of Administrative Reforms and Public Grievances Room No. 507, Sardar Patel Bhawal, New Delhi
5 Department of Agriculture and Farmers Welfare 011-23381305
 s.rukmani@nic.in Department of Agriculture Co-operation and Farmers Welfare Room No. 189, 1st Floor, Krishi Bhavan, New Delhi
6 Department of Agriculture Research and Education 011-23046683
 adg.ict@icar.gov.in Room No.-03B Krishi Bhawan
7 Department of Animal Husbandry, Dairying 011-23389620
 Gn.singh13@gov.in Room No.248-C, C Wing, 2nd Floor, Krishi Bhawan, New Delhi
8 Department of Atomic Energy 022-22022492
 as@dae.gov.in Department of Atomic Energy, Anushakti Bhavan, C.S.M. Marg, Mumbai
9 Department of Bio Technology 011-24232982
 jsadmin.dbt@nic.in Department of Bio Technology 7th Floor, Room No. 711, Block 2, CGO Complex
10 Department of Chemicals and Petrochemicals 011-23386752
 nk.santoshi@nic.in Department of Chemicals & Petrochemicals Room No.345, A Wing, Shastri Bhawan,New Delhi
11 Department of Commerce 011-23039442
 asbhatia@gov.in Room No. 303, Vanijya Bhawan, New Delhi
12 Department of Consumer Affairs 011-23386666
 vineet.mathur68@nic.in Department of Consumer Affairs, 456-C, Krishi Bhawan, New Delhi
13 Department of Defence Finance 011-20892210
 grievancecgda.dad@gov.in Ulan Batar Road, Palam, Delhi Cantt
14 Department of Defence Production 011-23011-553
 Jscoord-ddp@mod.gov.in Department of Defence Production, Room No.135-A, South Block, New Delhi
15 Department of Defence Research and Development 011-23016132
 dghr.hqr@gov.in Room No. 202, DRDO Bhawan, Rajaji Marg, New Delhi
16 Department of Economic Affairs ACC Division 011-23095033
 aparna.bhatia@nic.in Room No. 34-B, North Block New Delhi
17 Department of Empowerment of Persons with Disabilities 011-24364395
 ddg-depwd@gov.in Department of Empowerment of Persons with Disabilities (Divyangjan) 5th Floor, Pt Deen Dayal Antyodaya Bhawan CGO Complex, New Delhi
18 Department of Ex Servicemen Welfare 011-23011-804
 jsesw@nic.in Department of Ex Servicemen Welfare, 99-A South Block, DHQ PO New Delhi
19 Department of Expenditure 011-23093290
 thanglemlian.ds@nic.in D/o Expenditure Room No.74-B, North Block, New Delhi
20 Department of Fertilizers 011-23389839
 anil.phulwari@nic.in Shastri Bhawan, New Delhi
21 Department of Financial Services (Banking Division) 011-23346785
 sobo3-dfs@nic.in Department of Financial Services, Jeevan Deep Builiding, New Delhi
22 Department of Financial Services (Insurance Division) 011-23346785
 sobo3-dfs@nic.in Department of Financial Services, Jeevan Deep Builiding, New Delhi
23 Department of Financial Services (Pension Reforms) 011--23342287
 dakshita.das@nic.in Department of Financial Services (Pension Reforms) Room No. 36, 3rd Floor, Jeevan Deep Building, Sansad Marg, New Delhi
24 Department of Fisheries 011--23383781
 sagar.mehra@nic.in Room No. 482 Krishi Bhawan New Delhi
25 Department of Food and Public Distribution 011-23382956
 jsstg.fpd@nic.in Department of Food and Public Distribution Room No.184, Krishi Bhawan, New Delhi
26 Department of Health & Family Welfare 011-23063276
 Robert.elangbam@gov.in Department of Health and Family Welfare, Nirman Bhawan, New Delhi
27 Department of Health Research 011-23736218
 sn.jasra38@nic.in Department of Health Research, Room No. 225, Indian Red Cross Society Building, 1, Red Cross Road, NEW DELHI
28 Department of Heavy Industry 011-23062714
 laltana.chhangte@nic.in Department of Heavy Industries Room No. 123-B, Udyog Bhawan New Delhi
29 Department of Higher Education 011-23381484
 Mrutyunjay.b@nic.in M/o Education, D/o Higher Education, Room No.110-C,Shastri Bhawan, New Delhi
30 Department of Investment & Public Asset Management 011-24368037
 sen.parama68@gov.in DIPAM Room No.423 , 4th Floor Block No. 14 CGO Complex, Lodhi Road New Delhi
31 Department of Justice 011-23385020
 jsa2j-doj@gov.in 26, MAN SINGH ROAD, NEW DELHI
32 Department of Land Resources 011-23062454
 pka.kareem@nic.in Department of Land Resources, Room No. 12, Ground Floor, NBO Building, Nirman Bhawan, New Delhi
33 Department of Military Affairs 011-23011-410
 jsg@nic.in Department of Military Affairs, Room No.97, South Block, New Delhi
34 Department of Official Language 011-23538155
 rk.singh92@nic.in Room No.14, NDCC II Bhawan Jaisingh Road, New Delhi
35 Department of Pension and Pensioners Welfare 011-23350012
 ruchirmittal.cgda@nic.in DoPPW
36 Department of Personnel and Training 011-23093668
 som.sharma@nic.in Room No. 278A, North Block, New Delhi
37 Department of Posts 011-23096087
 ddgpgq@indiapost.gov.in dak bhawan
38 Department of Revenue 011--23094595
 jsrev@nic.in D/o Revenue, Room No.46, North Block, New Delhi
39 Department of Rural Development 011-23386173
 kalyani.mishra@nic.in Ministry of Rural Development, India Habitat Centre, New Delhi
40 Department of School Education and Literacy 011-23386232
 jsad-moe@gov.in Room No.107 A-D Wing, Shastri Bhawan, New Delhi
41 Department of Science and Technology 011-26516077
 a.dhanlakshmi@nic.in Department of Science and Technology, Technology Bhavan, New Mehrauli Road, New Delhi-110016
42 Department of Social Justice and Empowerment 011--23388837
 Kumar.ss@nic.in Department of Social Justice and Empowerment Room No. 643 A Wingh, Shastri Bhawan, New Delhi
43 Department of Space 080-22172303
 sandhyavs@isro.gov.in Department of Space Antriksh Bhawan New B.E.L.Road Bengaluru
44 Department of Sports 011-23384152
 js-develop-sports@gov.in D/o Sports Room No. 504-B, Shastri Bhawan, New Delhi
45 Department of Telecommunications 011-23221231
 ddgpg-dot@nic.in Department of TelecommunicationsRoom No 612, Manager DoorsancharBhawan,Old Minto Road, New Delhi
46 Department of Youth Affairs 011-23384152
 js-develop-sports@gov.in Ministry of Youth Affairs and Sports, Room No. 504-B, Shastri Bhawan, New Delhi
47 Legislative Department 011--23387095
 k.biswal@nic.in Legislative Department Ministry of Law and Justice, Legislative Department, Room No.423, A Wing, Shastri Bhavan, New Delhi
48 Ministry of Ayush 011-24656948
 satyajit.paul@gov.in Ministry of Ayush, AYUSH BHAWAN, B Block, GPO Complex, INA, New Delhi
49 Ministry of Civil Aviation 011-24616303
 jsskm.moca@nic.in M/o Civil Aviation, Room No.273, 2nd Floor, B-Block,Rajiv Gandhi Bhawan, Safdarjung Airport,New Delhi
50 Ministry of Cooperation 011-20849005
 as-coopn@gov.in Delhi
51 Ministry of Corporate Affairs 011-23389602
 richa.kukreja@mca.gov.in Department of Corporate Affairs, Kota House, New Delhi
52 Ministry of Culture 011-23075342
 gurmeet.chawla@gov.in ASI HQ
53 Ministry of Development of North Eastern Region 011--23022386
 anu.chagti@nic.in M/o Development of North East Region, Vigyan Bhawan Annexe, New Delhi
54 Ministry of Drinking Water and Sanitation 011-24369832
 kamalakanta.nath@gov.in 6th floor, Pt. Deendayal Antyodaya Bhawan, CGO Complex, Lodhi Road, New Delhi
55 Ministry of Earth Sciences 011-24629528
 js@moes.gov.in Ministry of Earth Science Room No.102, Prithvi Bhawan, Lodhi Road, New Delhi
56 Ministry of Electronics & Information Technology 011-24364739
 tulikapandey@gov.in 6, CGO Complex, Electronics Niketan, New Delhi
57 Ministry of Environment, Forest and Climate Change 011-24695317
 Rita.khanna@nic.in Ministry of Environment, Forest and Climate Change Vayu Wing, 2nd Floor, Indira Paryawaran Bhawan, New Delhi
58 Ministry of External Affairs 011-23387013
 jscpo@mea.gov.in Ministry of External Affairs, PSP Division, Patiala House Annexe, TilakMarg, New Delhi
59 Ministry of Food Processing Industries 011-26492476
 as-mofpi@gov.in Ministry of Food Processing Industries Room No.-208, Panchsheel Bhawan, August Kranti Marg, New Delhi
60 Ministry of Home Affairs 011-23092392
 jscpg-mha@nic.in Room No. 188, North Block New Delhi
61 Ministry of Housing and Urban Affairs 011-23061397
 dinesh.kapila@nic.in Room No. 232-C,Nirman Bhawan, New Delh
62 Ministry of Information and Broadcasting 011-23074326
 rk.jena@gov.in Room No. 543-A, A-Wing, Shastri Bhawan, New Delhi
63 Ministry of Labour and Employment 011-23714820
 nagesh.kumarsingh@nic.in Ministry of Labour and Employment, Room No.312, Shram Shakti Bhawan, Rafi Marg,New Delhi
64 Ministry of Micro Small and Medium Enterprises 011-23062081
 js.afi-msme@gov.in Ministry of Micro Small and Medium Enterprises Room No. 49, Ground Floor Udyog Bhawan New Delhi
65 Ministry of Minority Affairs 011-24364279
 ddg-mma@gov.in Ministry of Minority Affairs , Pt Deen Dayal Antoydaya Bhawan, CGO Complex, Lodhi Road, New Delhi
66 Ministry of New and Renewable Energy 011-20849138
 miniprasanna.k@nic.in Room No. 615, AAUB, Opposite CGO Complex, Lodhi Road
67 Ministry of Panchayati Raj 011-23725302
 behera.bk@nic.in 9th Floor, Jeevan Bharati Building, New Delhi
68 Ministry of Parliamentary Affairs 011-23034734
 asmpa@gov.in R.No.87, Parliament House,New Delhi
69 Ministry of Petroleum and Natural Gas 011-23380025
 rohit.mathur@nic.in Shastri Bhawan,New Delhi
70 Ministry of Power 011-23714168
 afzal_mdp@nic.in Ministry of Power, Shram Shakti Bhawan, Rafi Marg, New Delhi
71 Ministry of Railways ( Railway Board) 011-23382112
 amc@rb.railnet.gov.in Ministry of Railways , Rail Bhawan New Delhi
72 Ministry of Road Transport and Highways 011-23753991
 k.chaturvedi@gov.in Room No.323, Transport Bhawan,SansadMarg, New Delhi
73 Ministry of Skill Development and Entrepreneurship 011-23465855
 suparna.edu@nic.in Ministry of Skill Development and Entrepreneurship Room No.325, Shram Shakti Bhawan, Rafi Marg, New Delhi
74 Ministry of Statistics and Programme Implementation 011-26105416
 tq.mohammad@gov.in Ministry of Statistics & Programme Implementation Room no. 504, level 5, block 6, East Block, RK Puram, New Delhi
75 Ministry of Steel 011-23061250
 sanjay.roy14@nic.in Ministry of Steel Udyog Bhawan, New Delhi
76 Ministry of Textiles 011-23063117
 js-ajaygupta@gov.in Udyog Bhawan, New Delhi
77 Ministry of Tourism 011-23714202
 sanjay.singh1@nic.in Ministry of Tourism 7st floor, 36 Janpath, New Delhi
78 Ministry of Tribal Affairs 011-23383622
 js-mota@tribal.gov.in Ministry of Tribal Affair, Shastri Bhawan, New Delhi
79 Ministry of Water Resources, River Development & Ganga Rejuvenation 011-24699496
 priyanka.kulshreshtha@nic.in Room No. 01, B Wing, 2nd Floor, Lok Nayak Bhawan, New Delhi
80 Ministry of Women and Child Development 011-23388612
 pallavi.agarwal@gov.in Ministry of Woman and Child Development Shastri Bhawan New Delh
81 NITI Aayog 011-23096545
 ks.rejimon@nic.in RoomNo. 233 NITI Aayog, Sansad Marg, New Delhi
82 O/o the Comptroller & Auditor General of India 011-23238592
 pdstaff@cag.gov.in 9, Deen Dayal Upadhayaya Marg, New Delhi
83 Securities and Exchange Board of India 022-26449230
 sahil@sebi.gov.in OIAE-IGRD, Securities and Exchange Board of India SEBI Bhavan, II BKC, Plot No. C-7, G Block, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra
84 Unique Identification Authority of India 011-23478453
 rahul.kumar@uidai.net.in Unique Identification Authority of India, 6th Floor, UIDAI Headquarter Building, Bangla Sahib Road, Gole Market, New Delhi

Redress Process Flow Chart

Nodal PG Officers

Central Government

S.No. Ministry/Department/Organisation Nodal Public Grievance Officer Name and Designation Phone No/Fax/Email Email Address
1 Administrative Reforms and Public Grievances - PG Division Parthasarthy Bhaskar
Deputy Secretary		 011-23743030
 partha.bhaskar@gov.in
2 Agriculture and Farmers Welfare Sahdev Singh
Deputy Secretary PG		 011-23073102
 sahdevsingh.68@gov.in
3 Agriculture Research and Education Khamkhan Paova Guite
Director		 011-23046678
 kk.guite@nic.in
4 Animal Husbandry, Dairying Shri G.N. Singh
Joint Secretary GC		 011-23389620
 gn.singh13@nic.in
5 Atomic Energy Shri E. Ravendiran IAS
Director - Secretariat Coordination Secion		 022-22022174
 diradmn@dae.gov.in
6 Ayush Rohtas Bhankhar
Director		 011-24651644
 rohtas.bhankhar@nic.in
7 Bio Technology Pankaj Upadhyay
DS - PGRC		 011-24364062
 pankajupadhyay.dad@gov.in
8 Central Board of Direct Taxes (Income Tax) Sh. Ramesh Chand
Joint Director of Income Tax TPS-II		 011-23416133
 delhi.dittps2@incometax.gov.in
9 Central Board of Excise and Customs Shri Anuj Kumar Pandey
Additional Director		 011-23705893
 anujk.pandey@gov.in Directorate General of Taxpayer Services, Room no 168, Ist Floor, Central Revenue Building, I.P. Es tate, New Delhi
10 Chemicals and Petrochemicals Ms. Divya Parmar
Economic Advisor		 011-23386083
 divya.parmar@nic.in
11 Civil Aviation Shri Ambuj Sharma
Deputy Secretary and PGO		 011-24641912
 ambujsharma.38@nic.in
12 Coal Shri Manik Chandra Pandit
Director		 011-23385949
 manikc.pandit@nic.in
13 Commerce Ms. Nidhi Mani Tripathi
Joint Secretary PG		 011-23039400
 jspg-doc@gov.in
14 Consumer Affairs Ramesh singh
Deputy secretary		 011-23071149
 dirpg-ca@nic.in
15 Cooperation Shri Shekhar Bose
Under Secretary		 011-23387926
 shekher.bose@gov.in
16 Corporate Affairs K. LAKSHMI PRASAD
Joint Director		 011-23385285
 klp.prasad@mca.gov.in
17 Culture Arun Kumar
Deputy Secretary		 011-23380136
 arit-culture@gov.in
18 Defence Shri D. K. Rai
JS MIS		 011-23017828
 usdpg-mod@gov.in
19 Defence Finance Shri Vedveer Arya
Addl. Financial Advisor and Joint Secretary		 011-23010159
 vedveerarya.dad@hub.nic.in
20 Defence Production Shri K V Ajith
Deputy Secretary Coord DDP		 011-23019465
 kv.ajith@gov.in
21 Defence Research and Development Dr. Sanjai Kumar Dwivedi
Sc G and Director Personnel		 011-23007218
 dte_pers@hqr.drdo.in
22 Development of North Eastern Region V. K. Balyan
Deputy Secretary		 011-23794694
 vk.balayan@nic.in
23 Drinking Water and Sanitation Sh. Ananjay Kumar Tiwary
Deputy Secretary		 011-24368772
 ananjay.tiwary@gov.in
24 Earth Sciences Dharkat R Luikang
Deputy Secretary		 011-24669529
 dharkat@nic.in
25 Economic Affairs Ms. Aparna Bhatia
Adviser Admin		 011-23092254
 aparna.bhatia@nic.in
26 Electronics & Information Technology Ms. Tulika Pandey
Scientist-G and GC		 011-24364458
 tulikapandey@gov.in
27 Empowerment of Persons with Disabilities Ms. Meena Kumari Sharma
Deputy Secretary		 011-24369066
 cpgramsdepwd@gmail.com
28 Environment, Forest and Climate Change Shri Satyajit Mishra
Joint Secretary		 011-20819232
 satyajit.mishra@nic.in
29 Ex Servicemen Welfare Shri Tirth Ram
Deputy Secretary		 011-23010244
 ds-pg@desw.gov.in
30 Expenditure Shri Avinash K. Nilankar
Deputy Secretary		 011-23095609
 avinash.n@gov.in
31 External Affairs Shri T. Armstrong Changsan
Joint Secretary Psp And Cpo		 011-23387013
 jscpo@mea.gov.in
32 Fertilizers Anil Phulwari
Director Coordination		 011-23389839
 anil.phulwari@nic.in
33 Financial Services (Banking Division) Shri Surender Singh
Deputy Secretary		 011-23346785
 sobo3-dfs@nic.in
34 Financial Services (Insurance Division) Sh Surender Singh
Deputy Secretary		 011-23346785
 sobo3-dfs@nic.in
35 Financial Services (Pension Reforms) Pankaj Kumar Sharma
Joint Secretary		 011-23344052
 jsvig-dfs@nic.in
36 Fisheries Sushil Kumar Jha
Deputy Secretary		 011-23301338
 sk.jha65@gov.in
37 Food and Public Distribution Ms. Anita Karn
Joint Secretary Storage and PG		 011-23382956
 jsstg.fpd@nic.in
38 Food Processing Industries Shri. Minhaj Alam
Additional Secretary		 011-26492176
 minhaj@ias.nic.in
39 Health & Family Welfare Shri Samsul Haque
Deputy Secretary		 011-23061675
 samsul.haque@nic.in
40 Health Research Sanjeev Singh
Under Secretary		 011-23736902
 sanjeev.singh81@nic.in
41 Heavy Industry Ms Mukta Shekhar
Joint Secretary		 011-23063733
 jsms-mhi@gov.in
42 Higher Education Sh. Bherav Dutt
DS		 011-23384721
 bherav.dutt@nic.in Room No. 6,West Block 1,wing 6, R K Puram, 2nd Flo or,D/o Higher Education,Ministry of Education, New Delhi
43 Home Affairs S. M. I. Tanvir
DDG Co-ord.II		 011-23438002
 dircoord-mha@nic.in
44 Housing and Urban Affairs Smt. Sneh Lata
DS		 011-23062387
 sneh.lata71@nic.in
45 Information and Broadcasting C. Senthil Rajan
Joint Secretary		 011-23382597
 jsb2-moib@gov.in
46 Investment & Public Asset Management Shri Shailendra Kumar
Joint Secretary		 011-24364021
 shailendra.k@nic.in
47 Justice Shri Anil Sharma
Deputy Secretary		 011-23072139
 sharma.anil@nic.in
48 Labour and Employment Shri V.Srikanth
Director and Nodal PGO		 011-23719054
 dirpg-mole@gov.in
49 Land Resources Vijay Kaushik
Deputy Secretary		 011-23063160
 vijay.kaushik@nic.in
50 Legal Affairs U.N. Mishra
Public Grievanc		 011-23387168
 upendramishra-cwc@gov.in 4th Floor, A-Wing, Shastri Bhawan, Dr. Rajendra Pr asad Rd. New Delhi
51 Legislative Department Shri Uttam Prakash
Deputy Secretary		 011-23389014
 admin1ld@nic.in
52 Micro Small and Medium Enterprises Mr. Deepak Narang
Deputy Secretary		 011-23062745
 deepak.narang@nic.in
53 Military Affairs Colonel Ajaypal Singh
Director Coord Div		 011-23013416
 dircoord.ec-dma@gov.in
54 Mines Shri Rakesh Thapliyal
Under Secretary		 011-23384225
 rakesh.thapliyal83@nic.in
55 Minority Affairs M L Sharma
Deputy Secretary		 011-24306704
 sharma.mohan@nic.in
56 New and Renewable Energy Mr. Pankaj Gupta
Dy. Secretary		 011-20849129
 pankaj.gupta66@nic.in
57 NITI Aayog Vinod Kumar
Ds		 011-23042475
 vinod.kumar@nic.in
58 O/o the Comptroller & Auditor General of India AC N
Asstt. C. & A. G. N
acn@cag.gov.in 9, Deen Dayal Upadhayaya Marg, New Delhi
59 Official Language Dr. Meenakshi Jolly
Joint Secretary		 011-23438130
 jsol@nic.in
60 Panchayati Raj Shri Vijay Kumar
Deputy Secretary		 011-23356150
 vijay.kumar68@nic.in
61 Parliamentary Affairs Smt. Suman Suchita Bara
Director		 011-23034844
 ss.bara@nic.in
62 Pensions and Pensioners Welfare Shri Pramod Kumar
Director-PP		 011-23350020
 pramod.kumar79@gov.in
63 Personnel and Training Ms. D. S. Nagalakshmi
Deputy Secretary		 011-23092841
 nagus.edu@nic.in
64 Petroleum and Natural Gas Samir Kumar Mohanty
Deputy Secretary		 011-23387936
 mohanty.sk@nic.in
65 Pharmaceutical Vijay Kumar Srivastava
Deputy Secretary		 011-23327718
 vijayk.srivastava25@nic.in
66 Posts Shri Rupesh Pal
ADG PG		 011-23096087
 ddgpgq@indiapost.gov.in
67 Power Shri Aravind Kumar M K
Deputy Director		 011-23352913
 mkaravind.kumar@ias.gov.in
68 Promotion of Industry and Internal Trade Kshitij Mohan
Director		 011-23062750
 kshitij.mohan@nic.in
69 Public Enterprises Muni Ram Meena
Director		 011-24365841
 ds-admn-dpe@gov.in
70 Railways, ( Railway Board) Ratnesh Kumar Jha
Executive Director PG		 011-23386203
 edpg@rb.railnet.gov.in
71 Revenue Shri Manoj Kumar Singh
Director Coord		 011-23092301
 dir-coord-dor@gov.in
72 Road Transport and Highways Shri Kamlesh Chaturvedi
Joint Secretary		 011-23753991
 k.chaturvedi@gov.in
73 Rural Development Shri Suman Majumdar
Deputy Secretary		 011-24360565
 suman.m@nic.in
74 School Education and Literacy Shri Sankha Roy
Deputy Secretary		 011-23073542
 sankha.roy@nic.in Room No. 101-D Wing, Department of School Educatio n and Literacy, Ministry of Human Resource Develo pment,Shastri Bhawan New Delhi
75 Science and Technology Arun Kansal
Deputy Secretary PG		 011-29512324
 arun.kansal@nic.in
76 Scientific & Industrial Research Shri Surinderpal Singh
Joint Secretary Admn.		 011-26590257
 surinder.singh66@gov.in
77 Shipping Shri P. Bali
Dy.CCC		 011-23318127
 p.bali@nic.in
78 Skill Development and Entrepreneurship Shri G. Sajith Kumar
Deputy Secretary		 011-23465915
 sajith.edu@nic.in
79 Social Justice and Empowerment Sh Sanjay Kohli
Deputy Secretary		 011-23386472
 sanjay.kohli@nic.in
80 Space Padma Jyothi S
Deputy Secretary		 080-22172402
 pgdos@isro.gov.in
81 Sports Subhabrata Karmakar
Deputy Secretary		 011-24362942
 sp6-section-moyas@gov.in
82 Statistics and Programme Implementation Mr. Raj Kumar
Deputy Secretary		 011-23455303
 ds.coorparl@mospi.gov.in
83 Steel Shri Amit Pankaj
Deputy Secretary		 011-23062873
 amit.pankaj03@gov.in
84 Telecommunications Sh. Mukesh Meena
Director MOC PG		 011-23221231
 ddgpg-dot@nic.in Room No.606,6th Floor Mahanagar Doorsanchar Bhawan Near Zakir Hussain College Old Minto Road New Del hi
85 Textiles Shri Gopal
Deputy Secretary		 011-23063310
 gopal.bhusal@gov.in
86 Tourism Niraj Sharan
Assistant Director General		 011-23012805
 neeraj.sharan@nic.in R.No. 23, C-1 Hutments Dalhousie Road New Delhi
87 Tribal Affairs Director PG
Director		 011-23222222
 nil@nic.in
88 Unique Identification Authority of India Sh. Pankaj Khurana
Deputy Director		 011-23478459
 pankaj.khurana@uidai.net.in Unique Identification Authority of India, HQ 6th F loor, Bangla Sahib Road Behind Kali Mandir, New De lhi
89 Water Resources, River Development & Ganga Rejuvenuation, G.S. Panwar
Deputy Secretary		 011-23074005
 dircoord-mowr@nic.in
90 Women and Child Development Shri Sukh Lal Meena
Deputy Secretary		 011-23380547
 meena.sukh@nic.in
91 Youth Affairs Vanita Sood
Director		 011-23386049
 sood.vanita@gov.in

State Government

S No. Ministry/Department/Organisation Nodal Public Grievance Officer Name and Designation Phone No/Fax/Email Email Address
1 Andhra Pradesh Y.Savithri
Asst Secretary		 0863-2441541
 ap-cmrelieffund@ap.gov.in
2 Arunachal Pradesh Shri Mari Angu
Chief Analyst
mari.angu@gov.in Civil Secretariat Block No. 04, Floor No. 04, Room No.06 Itanagar
3 Assam Smti Panchali Kakati ACS
State Nodal Officer		 0361-2237323
 ppgdispurassam@gmail.com Additional Secretary to the Govt. of Assam, Admini strative Reforms, Training, Pension and Public Gri evances Department, Assam Secretariat
4 Bihar Mukesh Kumar
OSD		 0612-2215409
 publicgrievances-bih@gov.in
5 Chattisgarh K. M. Agrawal
Officer In Charge P.G.R.		 0771-2510974
 pgc-gad.cg@nic.in
6 Goa DIksha N Tari
Under Secretary PG		 0832-2419864
 us-pgc.goa@nic.in
7 Gujarat Shri Mohammad Shahid
Principal Secretary		 079-23250333
 secartd@gujarat.gov.in
8 Haryana Sh. Rajiv Rattan IAS
Nodal Officer CPGRAMS		 0172-2740226
 supdt.cpgrams22@gmail.com
9 Himachal Pradesh Shri C Paulrasu
Secretary Redressal of Public Grievance		 0177-2620043
 rpgsecy-hp@nic.in
10 Jharkhand Md. Asif Hassan
Deputy Secretary		 18003456568
 pgportal.jhr@gmail.com
11 Karnataka Smt.K.Susheela
Under Secretary		 080-22032214
 us2dpar-js@karnataka.gov.in
12 Kerala Robert Francis
Additional Secretary		 04712-703002
 priority.cmo@kerala.gov.in Chief Minister s Computer Cell, 4th Floor, North Block, Government Secretariat, Thiruvananthapura m, Kerala
13 Madhya Pradesh sandeep asthana
Director CM Helpline		 0755-6680020
 director.cmhelpline@gmail.com 2nd Floor Capital Mall, Misrod Bhopal M.P. Bhopal
14 Maharashtra Smt. Roshani Dinesh Kadam Patil
Deputy Secretary.		 022-22023901
 roshni.patil@nic.in
15 Manipur A. Shivadas Sharma MCS
Deputy Secretary AR		 9402882539
 aribam.shivadas@gmail.com
16 Meghalaya Shri Cyril Diengdoh IAS
Secretary Personnel and A.R.		 0364-2500165
 cyril.diengdoh@gov.in
17 Mizoram Paul L.Khuma
Nodal Officer Deptt. of Personnel and Administrative Reforms Good Governance Cell		 0389-2335713
 ggcmiz@gmail.com
18 Nagaland Shri Vechovo Tetseo
Senior Research Officer and State Nodal Officer		 0370-0000000
 vechovo.tetseo@nic.in
19 NCT of Delhi Deputy Secy. Pgc
Dy Secretary		 011-23379900
 pgcdelhi@nic.in
20 Odisha Gadadhar Nayak
Under Secretary to Government		 0674-2536673
 gadadharnayak62159@gmail.com
21 Punjab IAS
Additional Chief Secretary		 0172-2740611
 dgr@punjab.gov.in
22 Rajasthan Mr Ramesh Chandra Bansal
Deputy Secretary		 0141-5116221
 Ds.rpg@rajasthan.gov.in
23 Sikkim Shri. Santosh Pradhan
Deputy Secretar		 03592-2000000
 gos.dopart@gmail.com Department of Personnel Govt. of Sikkim Tashiling Secretariat, Gangtok
24 Tamil Nadu R. Rampradeepan
Special Officer		 044-25671012
 chiefministerspecialcell@gmail.com
25 Telangana Sri. Ch.Srinivasa Rao
Joint Secretary To Gad		 040-23452888
 dysecy-pgr-gad@telangana.gov.in
26 Tripura Shri Anindya Kr. Bhattacharya
Addl. Secretary		 0381-2418119
 gaar.agt-tr@nic.in GA(AR) Department, Secretariat, New Capital Complex, Kunjaban,Agartala, Tripura
27 Union Territory of Andaman & Nicobar Dr. Utpal Sharma
Special Secretary of Public Grievance		 03192-250587
 sspg.govan@gmail.com
28 Union Territory of Chandigarh Vinod P Kavle IAS
Spl. Secretary Home		 0172-2740039
 sshutchd@gmail.com
29 Union Territory of Dadra & Nagar Haveli S. Krishna Chaitanya
Dy. Secretary Home		 0260-2642713
 krishna2224@yahoo.com Department of Home Affairs Secretariat Silvassa
30 Union Territory of Daman & Diu Secretary Public Grievance
Secretary Public Grievance		 0260-2231707
 dshome-dd@nic.in
31 Union Territory of Jammu and Kashmir Ms Rehana Batul
Administrative		 0194-2502596
 jk-grievance@jk.gov.in Room No. 318-19 Govt of JK, Civil Sectt., Srinagar
32 Union Territory of Ladakh AK Bhatti
Nodal Officer for CPGRMS		 0198-2257561
 jdputl20@gmail.com
33 Union Territory of Lakshadweep Shri.P. Abdul Samad
Director		 0489-6263068
 lk-coll@nic.in Department of Planning, Statistics and Taxation Secretariat, UT of Lakshadweep, Kavaratti, Island
34 Union Territory of Puducherry N. Udayakumar
Under Secretary Arw		 0413-2233214
 usar.pon@nic.in
35 Uttar Pradesh Shri Bhaskar Pandey
Joint Secretary		 0522-2226350
 bhaskar.12214@gov.in
36 Uttarakhand Aarti Balodi
Nodal Officer		 0135-2609521
 cm-helpline@uk.gov.in
37 West Bengal Shri Ajay Kumar Pal
Special Secreta		 033-22143655
 jointsecretarypar@gmail.com Nabanna (7th Floor), 325, Sarat Chatterjee Road, Shibpur, Howrah - 711102
Parent Article: 
Dept. of Administrative Reforms and Public Grievances Contact No.