Crompton Greaves Geyser Customer Care

Company Name: 
Toll free Number(s): 
  • 1800 419 0505 (For any queries, support or complaints, Mon-Sat 9am-7pm)
All India Number(s): 
  • 022-6167 8499 (Customer Support)
  • 74287-13838 (WhatsApp Support)

Email

  • consumer [dot] support [at] crompton [dot] co [dot] in (Customer Support)

Important Links

Registered Office

Crompton Greaves Consumer Electricals Limited
Equinox Business Park, 1st Floor, Tower 3,
LBS Marg, Kurla (W), Mumbai 400070,
Maharashtra, India
Phone No. : 022-6167 8499

Parent Article: 

Comments

My gyger won't heat properly

Dear sir
I have purchased a geyser from your company. but the water does not become enough hot . I have placed complaint several times' at service center, they weren't capable to fix the issue instead they misguided us . We are complaining from last 10 days but they couldn't fix the issue. employees came from service center and detected the problem but they are saying company is not providing with the said elements or parts. then they misguided us by saying that the water is hot and no other service could be provided even when the water was less warm than lukewarm. we can't us hot water in winter when its most needed. we are facing many problems with the geyser pls replace it.

DIFFECTIVE PRODUCT.

Dear Sir,

DIFFECTIVE PRODUCT.
STORAGE WATER HEATER.

I Purchased a Crompton Amica 10-L 5 Star Rated Storage Water Heater with Free Installation (White), from Amazon,

A few days later I saw that, the green light was not glowing and the red light is blinking. Moreover, water dripping from regulator. I think I have been given a defective water heater.

In this score, it would not be out of place to mention that, I also purchased another water heater on 01/12/2022, through Amazon and the water heater is running regular.

The invoices attaching herewith for your ready reference. please do the needful at your earliest.

Yours faithfully,
Ranjan Mondal

Water heater not working properly

Sir,
I Purchase Crompton Solarium Neo-3 3 Litre, 3KW Instant Water Heater by amazon.in on 19.02.2021. Now the water heater is not working properly so pls sent a service person to solve the problem as early as possible.

Thanking you.

Senthil kumar

Worst service

worst service
Worst service, i have recieved from any product.
Somany times i have called local engineers and local customer service executives they give assurance only.
Because of this my father is suffering, I bought this for my father for winter but still he is taking bath by cold water or by hot water from gas stove.

Crompton Greaves Geyser Customer Care https://m.indiacustomercare.com/crompton-greaves-geyser-customer-care-numbers

poor service

I purchased a storage water heater from amazon for my aged parents 80+ both , as I am unable to be in Delhi. I am posted in kupwara Kashmir. The sole reason was installation was Crompton's baby. My parents can't go around looking for a plumber. Crompton is not responding to phones or mails at all. The severest of winter is oncoming. I regret my decision and my folks are unhappy too

Gyser

Worst service provider s s electrical chandigarh, I bought gyser on 29 nov 2021 gyser stop heating after two days, I contact with service provider, till date no body come to rapair no body pick phone, my parents, who are above 88 year old, suffer due to no Availablity of hot water. Kindly change with new one, I don't want to repair it.

Water geyser element required

Dear team Crompton,
As I have bought a storage water geyser of model CORONA SWH1215C Capacity of 15litres.My water geyser is not working and the technician opened and confirmed that the element is spoilt.So I need element fir replacing.Kindly arrange and do the needful.
Hope to hear from you soon.
Nikhil

Geyser indicator not functional when we switch on

Hi Sir/Madam,

On 28th Feb 2021, I bought a Crompton geyser from a local dealer near my locality. We tried installing by ourselves and post-installation, when we switch on our geyser, a green indicator which represents Heating was not turned on. During the switch, there was enough water stored in our storage tank and the water supply was perfect for the geyser. after 15 mts when we tried opening the geyser tap, it was normal water coming from the tap.

Faulty storage geyser

Leakage in geyser complaint lodged on ,17/10/20 but till date no action poor service of local dealer poor after sale service .goods purchased online should be replaced at the place of installed item not through local dealer

Leakage in Crompton Water Heater

Cropton Water Heater - Crompton Solarium DLX SWH810 TEN-Litre Storage Water Heater (Ivory), was bought through Amazon on 1st February 2016.
I had a Racold heater model 6 litre capacity. This was working well from 1995 till 2016 when the coil needed a replacement. So I decided to buy the Cropton model above. But I am sorry to say that this heater has already started giving problems.
The water leaks from the inside (dripping). I could attach a video clip, but I don't see how I can attach it. It needs urgent attention.
As your Customer Service numbers are not operating (recorded messages), I am forced to send you an email. I would be thankful if you could send your service mechanic to rectify the problem. Do give me a call on my mobile number.
Thanks & Regards
Kalyankrishnan Palghat

Geyser(storage) out of order

o register my complaint and get the same resolved at the earliest ,regarding water flowing from the storage geyser and non working of the Geyser installed at my home in New Delhi.

Serial number of the geyser = PIMEND07706.

Name of customer=ROHIT KAKRIA
Mobile num of customer=xxxxxx30075
Address of customer=flat num=1041 -SBI Enclave-Block H 3 -Vikaspuri-
New Delhi-110018

Geyser(storage)

Geyser is not working and water leakage is too much from the geyser
please arrange to attend to the complaint.

yours sincerely
Rohit kakria..

Very bad service.....not

Very bad service.....not rectified my complaint last 3months onwards.

Faulty Electric storage water heater

I bought your product on amazone 15days ago. It has stopped working. No person is picking the call in customer care number provided at your website. Even the north branch personal Durgesh is not approachable. It is very disgraceful. Please guide me how avail the servise.

Geyser not working

Hi Team,

I brought instant electric geyser from amazon.
It is not working now, its still in warranty.
Not able to call customer care.

What procedure to follow ?

Geyser not working

geyser not working last one week. I have complaint 13th Jan 20 but still not problem not solve. Daily i am calling to call center but not respond correctly.
Never purchase CG products. service is very bad. nobody lift the call distributors and technicians and also so Hyderabad manager.

crompton regalio storage water geyser

i bought geyser in amazon on 03-1-2010...opened the box and found the free installation coupon validity upto 31-01-19.shall i get free installation since i bought the product on 03-1-2020

Regards

Poor output and reliabilities

मैंने 3 महीने पहले पानी की मोटर ली थी।
जो 1 hp की होने के बावजूद 700 ltr की टंकी भरने में 2 से 2.5 घंटे लेती है।
कोई सुनने वाला नही है

Water flow is very slow.

From the date of installation outflow of geyser is very slow.please send mechanic for repair of geyser. If possible please replace the new one model which don't have this problem.

Issue in Geyser

I bought 3 ltr Ele. Crompton geyser on 6th Dec 2019, Installation is done on 11th Dec 2019, After 5 Days now it's not working, there is not current coming in Geyser & not hot water is coming, it's totally useless. Here I demand for total cash back of my money as earliest Possible. I am totally dissatisfied with this Product,it's totally worthless for me.
Address: C-21, Shree Sai Krupa Society, Khodiyar Nagar, New VIP Road, Vadodara-390019

Issue in Geyser

I bought 3 ltr Ele. Crompton geyser on 6th Dec 2019, Installation is done on 11th Dec 2019, After 5 Days now it's not working, there is not current coming in Geyser & not hot water is coming, it's totally useless. Here I demand for total cash back of my money as earliest Possible. I am totally dissatisfied with this Product,it's totally worthless for me.

Crompton geyzer

Valve complaint

CromptonAMICA geyzer

Yesterday i brougt this item... after installation watter diidntot come out... plz sent a technician

Geyser Problems

I bought 2no's of Crompton Amica 25 Litres Geyser on 10th November2019, Placed request for installation , Technician installed it but but the water flow is very slow and not comming propery in tap.you are requested please send the technician to check it properly

My Address
Kuldeep Chand
H.No.20. Simla Homes
Jujjar Nagar Mohali Punjab
(opp. Hotel 39)
M:97*****521

Installation of a new gyser

Toll free no is always busy.

Faulty Geyser & Pathetic service

I bought Crompton Amica 15 Litres Geyser on 1st October , Placed request for installation , Technician can e& Drilled the wall & punctured the whole pipe line & messed up the whole thing & behaved very very arrogantly with us . I registered a complaint also on their mil , since then there has been no response & no solution provided to me . I am struggling to get the new geyser installed . Don't take any appliance from Crompton , their service is pathetic . No one is ready to provide solution . Extremely poor after sales service . Highly dissappointed with the article.

Service Qualuty

I bought four water Storage heaters last year. Since then I have a problem of tripping. Tech came and checked, worked for one day each time after resetting.

All the four geysers have problem of leakage.

Service is very poor, instead of replacing parts technician goces some explanations

Very bad service.......last three monthsards I filling complaint

Very bad service.....not rectified my complaint last 3months onwards.

Faulty geysers

Purchased 2 nos instant geyser3 litre. Both have problem. One has water leakage n other wiring defect. In warrenty. Pls revert ASAP. Thank you