Kerala Gramin Bank Contact No. 0497-271 7800

Updated on Wednesday, 20 December 2023 - 5:05pm
Organization: 
Toll free Number(s): 
  • 1930 (Cyber Crime Complaints)
All India Number(s): 
  • 0497-2717 800 (Customer Support)
  • 0483-2733 509 (For Query)
  • 0484-2912 400 (Alternate Contact Support)
  • 9015 800 400 (Missed Call For Balance Enquiry)
Website: 
Official Website

IVRS Menu No. 0497-2717 800

Select your preferred language.

  • Press 1 : For account related enquiry
  • Press 2 : For ATM card related services
  • Press 3 : For mobile app services
  • Press 4 : For deposit product, loan products & interest rate
  • Press 5 : For social security scheme
  • Press 6 : For other product & services
  • Press 7 : For registration your complain
  • Press 9 : To speak to customer service executive
  • Press 0 : To repeat the menu again
  • Press # : To change your IVR language

Emails

  • customercare [dot] kgb [at] keralagbank [dot] com (For Customer Support)
  • kgbho [at] keralagbank [dot] com (For General Query)

Install App

Important Links

Hotlisting Of Card

  • By SMS: Send SMS to 9230600500 in the following Format HOTLIST <space> Last four digit of ATM Card Number. 
  • By Mobile Banking: Click on ATM card Menu >> click Temporary Block/Unblock >> Use toggle button to block debit card usage.

Regional Offices Contacts

Sr.No. Location Phone No. Mobile No. Email Address
1 Ernakulam  0484-2536302 9400999392 roekm [at] keralagbank [dot] com Coastal Towers (Karithatt),
Near Samskara Jn.,
Pipe Line Road,
Palarivattom, Ernakulam
- 682025.
2 Kozhikode  0495-2385106 9400999396 rokzd [at] keralagbank [dot] com Devan's Tower
East Hill Road,
Karaparamba,
Kozhikode - 673010.
3 Wayanad 04936-204309 9400999393 rowyd [at] keralagbank [dot] com Ammus Complex, Near
Ananthaveera Theatre,
Main Road, Kalpetta,
Wayanad - 673121.
4 Malappuram 0483-2739660 9400999397 rompm [at] keralagbank [dot] com Opposite Municipal Office,
A K Road,
Down Hill,
Malappuram - 676505.
5 Kannur 1 0497-2760954 9400999394 roknr [at] keralagbank [dot] com Kgb Towers,
P.O. Pallikunnu,
Kannur - 670004.
6 Kannur 2 0497-2930592 9400999398 rokn2 [at] keralagbank [dot] com Kgb Towers, Pallikkunnu,
Kannur-670004
7 Kasaragod 04994-226153 9400999395 roksd [at] keralagbank [dot] com Tiger Hills,
Door No.xii-38- c,
Municipal Office Road,
Kasaragod - 671121.
8 Thiruvananthapuram 0471-2320196 9400999399 rotvm [at] keralagbank [dot] com KGB Towers,
Bakery Junction,
Thiruvananthapuram - 695033.
9 Kottayam 0481-2398040 9400999660 roktm [at] keralagbank [dot] com 1st Floor, St. Thomas Arcade,
Samkranthi Junction,
Perumbaikkad PO
Kottayam, 686016
10 Thrissur 0483-2446826 9400999400 rotsr [at] keralagbank [dot] com Sun Tower,
3rd Floor,
East Fort,
Thrissur - 680005.
11 Pathanamthitta   9400999755 ropta [at] keralagbank [dot] com 32/250-3, 3rd Floor Plakkilethu,
CGM Building, Churulicode
Junction, Pathanamthitta-689 668
12 Palakkad   9400999756 ropkd [at] keralagbank [dot] com 35/ 196/7& 8, GV Complex,
Chungam, Thirunellayi,
Palakkad-678004

Department Wise Contacts

S. No. Department/Section Contact No.
1 Credit Wing 0483-2734805
2 Financial Inclusion Cell 0483-2733510
3 Credit Review & Monitoring 0483-2736368
4 Digital Banking Services Wing 0497 2706225
5 Financial Management Wing 0483-2732637
6 General Administration Wing 0483-2734847
7 Human Resources Wing 0483-2734269
8 Recruitment Cell 0483-2733508
9 Industrial Relations Section 0483-2733506
10 Information Technology Wing 0483-2730179
11 Inspection Wing 0483-2737602
12 Planning & Development Wing 0483-2735145
13 Recoveries & Legal Wing 0483-2734925
14 Risk Management & Compliance Wing 0483-2733061
15 Vigilance Department 0483-2732070

Grievance Redressal Procedure

  • If you have any query/complaint , then you can contact to the Grievance Officer.
    Contact No.: 0483-2735145
    Email: customercare [dot] kgb [at] keralagbank [dot] com, pdwing [dot] kgb [at] keralagbank [dot] com
    Address: Strategic Planning & Development Wing Kerala Gramin Bank,
    Head Office, KGB Towers AK Road,
    Uphill, Malappuram 676 505.
  • You can also lodge your complaint through RBI Ombudsman.

Officers Contacts

S. No. Officer Name/Designation Contact No. Email
1 Chief Vigilance Officer Pradeep Padman General Manager 0483-2733304 gm2 [at] keralagbank [dot] com
2 NRI Cell NRI Cell 9400999891 nricell [dot] kgb [at] keralagbank [dot] com
3 Chief Risk Officer K K Rajesh N Nair General Manager 0483-2733552 gm8 [at] keralagbank [dot] com
4 Chief Compliance Officer K K Rajesh N Nair General Manager 0483-2733552 gm8 [at] keralagbank [dot] com
5 Chief Grievance Redressal Officer, APY Suresh Babu R General Manager 9400999931 gm6 [at] keralagbank [dot] com,
ficell [dot] kgb [at] keralagbank [dot] com
6 Chief Technical Officer Indusree S General Manager 0483-2734929 gm7 [at] keralagbank [dot] com

Executives Officers Contact

S. No. Name Phone No.
Chairman
1 Sri. C Jayaprakash 0483-2734332
General Manager
2 Sri. Sidharthan C 0483-2733552
3 Sri. Surendran V 0483-2734601
4 Smt. Indusree S 0483-2734929
5 Sri. Suresh Babu R 0483-2734332
6 Smt. Sreekala Sreekumar 0483-2736376
7 Sri. K K Rajesh N Nair 0483-2734332

Downloads Forms

Head Office

Kerala Gramin Bank Towers, AK Road,
Uphill, PB No. 10, Malappuram, Kerala, India, PIN. 676 505.
Fax : 0483-2736987