L & T Finance Customer Care Numbers

Updated on Wednesday, 16 November 2022 - 5:57pm

Organization:

L & T Finance Ltd.

Toll free Number(s):

1800 258 7702 (For Micro Loans Queries, Mon-Sat 9am - 6pm )
1800 2000 400 (For L& T Mutual Fund Queries)
1800 102 7796 (For infra bond)

All India Number(s):

022-6212 5000 (General Queries)
7264 888 777 (Two-Wheeler/Farm Equipment Finance/Consumer Loans, 9am-6pm all days)
91580 04777 (SME Finance/Housing/Real Estate Finance, 8.30am-6.30pm all days)

Website:

Official Website

Emails

customercare [at] ltfs [dot] com (Two-Wheeler/Farm Equipment Finance/Micro Loans)
customerservice [at] ltfs [dot] com (For SME Finance/Housing/Real Estate Finance)
Investor [dot] line [at] lntmf [dot] co [dot] in (For L and T Mutual Fund Queries)
bonds [dot] helpdesk [at] linkintime [dot] co [dot] in (For Infra Bonds)

Important Links

Grievance Redressal

Level 1

If you have any Query please call to Customer Support Number given above.
Customers can register their complaint by writing to:
Email: customercare [at] ltfs [dot] com/ customercaresme [at] ltfs [dot] com / customercaresme [at] ltfs [dot] com
Customers can also register their Complaint the nearest branch

Level 2

If Customer is not satisfied with the resolution then, customers can contact to
Head GRO /Grievance Redressal Officer/Nodal Officer at:
Head-GRO:-
Ph: 022-62125237
Email id: headgro [at] ltfs [dot] com
You can raise a grievance through Self Help Options
Grievance Redressal Officer:-
Ph (GRO) :1800 1020476,
Email id (GRO) : gro [at] ltfs [dot] com (For Two-Wheeler Finance, Farm Equipment Finance, Consumer Loan)
gro-housing [at] ltfs [dot] com (For Housing Finance, Real Estate Finance )
Nodal Officers:-

Region	Area of Operation	Details of the Nodal Officers
Mumbai	Maharashtra, Goa, Gujarat, Madhya Pradesh, Chhattisgarh, Union Territories of Dadra and Nagar Haveli, Daman andDiu.	Mr. Pragnesh Patel, Regional Manager Branch Office: 1st Floor, Unit No 101 and 104, Ratnaraj Spring, Nr. Navrangpura Bus Stand Navrangpura -380015. 8655994737 pragnesh [dot] patel [at] ltfs [dot] com
Kolkata	West Bengal, Sikkim, Odisha, Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland, Tripura, Bihar and Jharkhand	Mr. Sumit Kumar Mishra, Regional Manager Branch Office: 428/3818, Jaydev Nagar. Bhubaneshwar - 751002. 8655994734 sumitkumar [dot] mishra [at] ltfs [dot] com
New-Delhi	Delhi, Uttar Pradesh, Uttarakhand, Haryana, Punjab, Union Territory of Chandigarh Himachal Pradesh, and Rajasthan and State of Jammu and Kashmir.	Mr. Jayant Moharana, Regional Manager Branch Office: 5th Floor, DCM Building, 16, Barakhamba Road, Connaught Place, New Delhi 110001. 8655808899 jayantmoharana [at] ltfs [dot] com
Chennai	Tamil Nadu, Andaman and Nicobar Islands, Karnataka, Andhra Pradesh, Telangana, Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry.	Mr. R Mukesh Rao, Regional Manager Branch Office: KGN Towers, No. 62, 5th Floor, Ethiraj Salai, Egmore, Chennai – 600105. 8655994735 RMukeshRao [at] ltfs [dot] com

Level 3

If Customer is still not satisfied with the Resolution of level 1 and level 2 then, customer can
contact to Principal Nodal Officer at:
Principal Nodal Officer:-
Ph(PNO): 18001038712
Email id : pno [at] ltfs [dot] com (For Two-Wheeler Finance, Farm Equipment Finance,Consumer Loan)

Level 4

If Customer is still not satisfied with the Resolution/ complaint is not resolved within a period of one month,
the customer can appeal to Reserve Bank of India by lodging a compliant.

Officers Contacts

Name	Designatiion	Contact No.	Email	Address
Ms. Apurva Rathod	Company Secretary and Compliance Officer	022-62125000	igrc [at] ltfs [dot] com	L&T Finance Holdings Limited6th Floor, Brindavan, Plot No. 177, C.S.T Road, Kalina, Santacruz (East), Mumbai – 400 098, Maharashtra, India
Ms. Apurva Rathod	Nodal Officer	N/A	secretarial [at] ltfs [dot] com	6th Floor, Brindavan, Plot No. 177, C.S.T Road, Kalina, Santacruz (East), Mumbai - 400 098, Maharashtra, India

Registered Office

L and T Finance Ltd 15th Floor,
PS SRIJAN Tech Park, Plot No 52,
Block DN, Sector-V, Salt Lake City,
Kolkata – 700 091, District 24-
Parganas North
Ph: 022-62125000
Fax: 022-62125398

Corporate Office

Brindavan Building, Plot No 177
Vidyanagari Marg, CST Road
Kalina Santacruz (E)
Mumbai 400098

Social Sites

Comments

Noc

Submitted by Naresh kumar (not verified) on Tue, 11/09/2018 - 12:47pm.

Dear Sir/Mam, Good Afternoon my bike number DL9SBF8429 , done all instalment in may 2018 but i have no NOC , please send me NOC urgent basis

For loan's

Submitted by Mukesh Yadav (not verified) on Fri, 07/09/2018 - 12:51pm.

Hi sir....
I have a handicrafts business so,I need some loan for my business please suggest me..

Noc for loan clearance

Submitted by Tithi Samui (not verified) on Tue, 21/08/2018 - 7:31pm.

Hello, My loan EMI completed on May 2018. I was waiting for NOC at my registered address. After waiting of two months I have contacted local office by the help of my brother. It has been asked from your office agent that being loan account holder I will have to apply for NOC separate. Surprise to understand the internal process of a very big financial institute, that though loan has been closed as agreed till you need additional application for NOC. Also requested, if you inform loan a/c holder about this policy during approval, then they contact for NOC proactively in better way.