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AU Small Finance Bank Toll Free No. 1800 1200 1200
Updated on Tuesday, 1 November 2022 - 5:46pm
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Organization:
AU Small Finance Bank Toll free Number(s):
- 1800 1200 1200 (Customer Support, 24*7)
- 1800 26 66677 (General Queries)
- 1800 120 2586 (Missed Call No. - To get mini statement)
- 1800 121 2586 (Missed Call No. - To get Account Balance)
- 1800 1200 1500 (For Credit Card Queries- 24X7)
All India Number(s):
- 1860 1200 1200 (Customer support)
- 0141-7141 000 (For general query/ complain/ service request)
- 0141-6133 000 (Other no. for general query/complain)
- 0141-3071 800 (General queries)
- 0141-714 1100 (Credit Card Queries)
- 8383 8383 99 (WhatsApp Banking)
Website:
Official Website IVRS Menu: 1800 1200 1200
Select your preferred language
- Press 1: To Report Fraud or Unauthorised electronic Transaction
- Press 2: Block ATM or Debit Card
- Press 3: To Generate ATM Pin
- Press 4: For Banking Services
- Press 5: For Query on Loan Services
- Press 6: For New Products and Services
- Connect to Customer Care Executive.
- customercare [at] aubank [dot] in (For general query/complain/ service request)
- creditcard [dot] support [at] aubank [dot] in (Credit Card Queries)
- tech [dot] support [at] aubank [dot] in (For assistance on digital support)
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Customer Support
| Service | Contact mode | Contact information |
|---|---|---|
| 24X7 Customer Care (For general query/complain/ service request) | Toll free numbers | 1800 1200 1200 1800 26 66677 |
| Non-toll free numbers* (Call charges as per your tariff plan & service provider) |
1860 1200 1200 0141-7141000 0141-6133000 0141-3071800 |
|
| Email ID | customercare [at] aubank [dot] in | |
| Video Banking (For general query/complain/ service request)) |
Video Banking (From 8 am to 8 pm) | - |
| Credit Card | 24X7 Toll free number | 1800 1200 1500 |
Non-toll free numbers* |
0141-7141100 0141-4455000 |
|
| Email ID | creditcard [dot] support [at] aubank [dot] in creditcard [dot] priority [at] aubank [dot] in (For Vetta and Zenith customers) customercare [at] rewardz [dot] aubank [dot] in (Reward Points related) corpcc [dot] support [at] aubank [dot] in (For Commercial Credit Cards customers) |
|
| Video Banking (From 8 am to 8 pm) | - | |
| Technical Support Desk (8am to 8pm)
For assistance on technical issues / features of Digital Products viz. Internet Banking, Debit Card Service, UPI-QR, Video KYC, AU Abhi, Auro-Chatbot, Fastag) |
Email ID | tech [dot] support [at] aubank [dot] in |
| NRI Services (Specialized service desk to serve NRI customers) | Email ID | nriservices [at] aubank [dot] in |
| Service requests (Raise & track service requests) | - | To submit your complaint, To check the status of your service request, |
| For details on Interest relief under Ex-Gratia scheme | - | - |
Grievance Redressal
- If you have any query, contact the customer care at 1800 1200 1200 or email at customercare [at] aubank [dot] in.
- You can also contact the respected bank branch manager with your query.
- In case of non-resolution of grievances within 7 days, they may escalate their grievance to the Regional
Nodal Officer and thereafter to the Principal Nodal Officer after expiry of further 7 days.
Regional Nodal Officer
| Name | Region | Contact Number & Email ID | Address, AU Small Finance Bank Ltd. |
|---|---|---|---|
| Prashant Kasliwal | Rajasthan | 73400 12367 rno [dot] jaipur [at] aubank [dot] in |
Plot No. C-6, Harikishan Somani Marg, Ajmer Road, Jaipur, Rajasthan, PIN - 302001 |
| Manish Ghosal | Madhya Pradesh | 8108119708 rno [dot] bhopal [at] aubank [dot] in |
6th Floor, Dhan Trident Block No. B-3, PU-4, Building, Near Vijay Nagar, AB Road, Indore - 452010 |
| Manish Ghosal | Chhattisgarh | 81081 19708 rno [dot] raipur [at] aubank [dot] in |
Plot No. 22, Sheet No. 9, Near Daga Petrol Pump, Fafadik Chowk, Raipur, Chattisgarh, PIN - 492001 |
| Rasmiranjan Sarangi | Maharashtra and Goa | 8422879342 rno [dot] mumbai [at] aubank [dot] in |
Corporate House, G Block, 2nd Floor, Kanakia Zillion, Junction of LBS & CST Marg, BKC Annex, Kurla (West), Mumbai, PIN - 400070 |
| Inderdeep Kaur | Delhi, Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh | 81300 96629
rno [dot] delhi [at] aubank [dot] in |
F-4, Ground Floor, East of Kailash, New Delhi, PIN - 110024 |
| Gagan Deep Avasthi | Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana. | 82880 10159 rno [dot] chandigarh [at] aubank [dot] in |
SCO 45 – 46, Sector 8 C, Chandigarh, PIN - 160018 |
| Rajesh Sachdev | Gujarat | 8980005456 rno [dot] ahmedabad [at] aubank [dot] in |
Ground floor, Shital Varsha Complex, Shivranjani, Cross Road, Satellite, Ahmedabad, PIN - 380009 |
| Sudhakar Pandi | Karnataka | 8306994023 rno [dot] bangalore [at] aubank [dot] in |
Ground Floor, N-9, 24th Main, J.P. Nagar 1st Phase, Bangalore- 560078 |
| Gagan Deep Avasthi | Union Territories of Jammu & Kashmir and Ladakh | 82880 10159 rno [dot] jammu [at] aubank [dot] in |
Sh. Hardev Singh, Khasra No. 8, Shivaji Chowk, Sector 14, Ground Floor, Near Zorawar Singh Chowk, Nanak Nagar, Bahu Plaza, Jammu - 180004 |
| Vikash Kumar | Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli, Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha) and Dehradun | 81302 22154 rno [dot] kanpur [at] aubank [dot] in |
SCO No. 240, Sector 12, Part 1, Urban Estate, Karnal, Haryana 132001 |
| Pankaj Agarwal | West Bengal | 8905111320 rno [dot] Kolkata [at] aubank [dot] in |
56A, Hemanta Basu Sarani, Stephen House, BBD Bag, KOLKATA-700001 |
| Sudhakar Pandi | Telangana | 8306994023 rno [dot] hyderabad [at] aubank [dot] in |
Ground Floor, Plot No. B. No. 160/2/GF, Sardar Patel Road, Opposite to Asoka Bhoopal Chamber, Secunderabad - 500003 |
| Pankaj Agarwal | Odisha | 8905111320 rno [dot] bhubaneshwar [at] aubank [dot] in |
Plot No - 123, 124, Cuttack Puri Road, Laxmisagar - 1, Unit No-30, Khurda, Bhubaneswar – 751006 |
| Sudhakar Pandi | Tamil Nadu | 8306994023 rno [dot] chennai [at] aubank [dot] in |
Shop No 5,Gee Gee Emerald Building, 151,Village Road, Valluvar Kottam High Road, Nungambakkam, Chennai 600 034 |
| Pankaj Agarwal | Bihar | 8905111320 rno [dot] patna [at] aubank [dot] in |
Ground Floor, Chandi House, Exhibition Road, Patna- 800001, Bihar, India |
| Pankaj Agarwal | Jharkhand | 8905111320 rno [dot] ranchi [at] aubank [dot] in |
101-102 Ist floor H-Square, opp. Westside, Lalpur, Ranchi-834001,Jharkhand, India |
| Vikash Kumar | Haryana | 81302 22154 rno [dot] haryana [at] aubank [dot] in |
SCO No. 240, Sector 12, Part 1, Urban Estate, Karnal, Haryana 132001 |
| Pankaj Agarwal | Assam | 8905111320 rno [dot] guwahati [at] aubank [dot] in |
Ground Floor, NBS Tower, G S RD, Near Datamation, Bora Service, Guwahati, Assam 781007, India |
| Details of Principal Nodal Officer | |||
| Mr. Deepak Babber AU Small Finance Bank Limited Bank House, 6th Floor, Mile 0, Ajmer Road, Jaipur, Rajasthan, PIN - 302001 Contact Number: 0141-6660645 Email Id: pno [at] aubank [dot] in If you are still not satisfied with the resolution provided, you may approach the Banking Ombudsman |
|||
Head Branch Banking
| Department | Contact Details |
|---|---|
| Group Head Liabilities | Mr. Rishi Dhariwal E-mail address: chief [dot] branchbanking [at] aubank [dot] in (You will receive a response within 3 business days from receiving your email) |
| Chief of Wheels (Vehicle Loan) | Mr. Bhaskar Karkera E-mail address: chief [dot] wheels [at] aubank [dot] in (You will receive a response within 3 business days from receiving your email) |
| Head of SBL (Secured Business Loan) | Mr. Amar Bahl E-mail address: chief [dot] SBL [at] aubank [dot] in (You will receive a response within 3 business days from receiving your email) |
| Head of Commercial Banking (Business Banking, REG & NBFC Funding) |
Mr. Vivek Tripathi E-mail address: chief [dot] smallmidcorporates [at] aubank [dot] in (You will receive a response within 3 business days from receiving your email) |
| Head of Credit Card Business | Mr. Mayank Markanday E-mail address: head [dot] creditcard [at] aubank [dot] in (You will receive a response within 3 business days from receiving your email) |
| National Business Manager Home Loan | Mr. Ashish Gorecha E-mail address: head [dot] homeloan [at] aubank [dot] in (You will receive a response within 3 business days from receiving your email) |
| Business Head- Merchant Solution Group | Mr. Manoj Tibrewal E-mail address: headmerchantsolution [at] aubank [dot] in (You will receive a response within 3 business days from receiving your email) |
You may write to Business Heads at: AU Small Finance Bank Limited |
|
The contact details of Managing Director & CEO are as follows: Mr. Sanjay Agarwal |
|
Form Center
Offices Address
| Name | Contact Details |
|---|---|
| Registered Office | 19A, Dhuleshwar Garden, Ajmer Road, Jaipur – 302001 Rajasthan, India Contact : 0141-4110060 |
| Head Office | Bank House, Mile 0, Ajmer Road, Jaipur – 302001 Rajasthan, India Contact : 0141-6660666 |
| Corporate Office | 5th Floor, E-Wing, Kanakia Zillion, Junction of CST Road & LBS Marg Kurla (West), Mumbai – 400070, Maharashtra Contact No: 022-62490600 |
Comments
Such a useful blog. Thanks
Such a useful blog. Thanks for sharing this. A lot of information at a single place.
Valuer Empanelment
Dear Sir,
I need to Empanel my company with your bank send me contact details of the person who opprate these
mu comapny Haripriya Associates Aleready Empanel in Diffrent Nationalise bank i Want to work with Your Bank
Lone matter
Sir. Au bank
Mare bhai ne aap ki bank me se lone liya tha lekin vo lone pura nahi kar paye is lone ke payment ke liye mane aapki bank ke officers se bat kiya bank me se muje kaha ke aap lone march month me pura paisa bhar doge to aap ko 17,00,000/ rs me settlement kar denge lekin meje writing me nahi diya tha or mane 17,00,000/ rs pura 25/03/2019 ko bhar diye he abhi muje bank me se esa bol rahe he ke aap ko 1,00,000/rs or dene hoge so pls help me ke ye lone 17,00,000/ rs me close kar ke muje noc letter dede.
pls help me
Information Regarding my Home Loan Process
Hello
this is banweri mishra I just file one home loan on AU bank could you inform me about that loan, Loan name is Maruti Mangal Company Sikar,
Is it in processing or Approved please let me know.
Thanks