Fino Payment Bank Customer Care No. 022-6868 1414

Updated on Friday, 7 March 2025 - 2:39pm

Organization:

finobank.com

Toll free Number(s):

1800 268 1000 (For New Customer Support)

All India Number(s):

022-6868 1414 (For Customer Support, 9am-7pm, All days)
865 700 8036 (For WhatsApp Banking Related Query)
78777 88977 (For Missed Call Service)

Website:

Official Website

IVRS Menu: 022-6868 1414

Select Your Preferred Language

Press 1 : If you are Fino Payment Bank customer.
Press 2 : If you are Fino Payment Bank merchant or business partner.
Press 3 : If you want to become Fino Payment Bank customer.
- Press 1: To become Fino Payment Bank merchant or business partner.
- Press 2: To open a saving and current account.
- Press 3: Inquiry on Fino Payment Bank any other product.
Press 4 : If you are calling form law enforcement agency.

Email

customercare@finobank.com (For Customer Support)

Important Link

Frequently Asked Questions

SMS Service

Send an SMS to 7022075566 from your registered mobile no.

Sr No.	Service	Keywords
1	To block your card	SMS <CARDBLOCK>
2	For applying Debit Freeze on your account	SMS <FRAUD>
3	To open a bank account or to avail other services	SMS <FPB>

Grievance Redressal

Level 1

For any query/complaint you can call at 022-68681414 or you can mail at customercare@finobank.com , reportfraud@finobank.com .
Or you can visit to your nearest Branch Location .
You can also fill this Complaint Form .

Level 2

If you are not satisfied with the resolution given, then you can also contact to the nodal officer by mailing at nodalofficer@finobank.com.

Level 3

If you are not satisfied with the resolution given above, then you also contact to the principal nodal officer detail given below:
Contact No.: 022-71047270
Email: pno@finobank.com
Address: Mindspace Juinagar, Plot No Gen 2/1/F, Tower 1,
8th Floor, TTC Industrial Area, MIDC Shirwane,
Juinagar,Navi Mumbai - 400 706

Level 4

You can also lodge your complaint online through Complaint Management Sytem (CMS) Portal or through Area Of Operation RBI Ombudsman .

Merchant Contact Detail

Contact No.: 022-68681234
Email: care@finobank.com

Registered Office Address

Fino Payments Bank Limited
Mindspace Juinagar, Plot No Gen 2/1/F, Tower 1, 8th Floor,
TTC Industrial Area, MIDC Shirwane, Juinagar,
Navi Mumbai - 400 706
Contact No.: 022-71047000

Social Sites

Comments

Wed, 01/04/2020 - 3:00pm — Hem yadav (not verified)

Dear all,
Hear is a fino branch, which is not take good services all time, when coustomer is going for widrol money then he one trnsation charges is 50 to 80rs, why can you give me a reason for that, why he should be talk in this type of cuatomer problem

Thu, 12/03/2020 - 6:55am — Avanish (not verified)

Kasgang

Fino payment bank

Tue, 14/01/2020 - 2:53pm — Anonymous (not verified)

My money is not refund

Fri, 27/12/2024 - 5:30pm — Umesh Jangid (not verified)

Maine ek payment ki thi na

Maine ek payment ki thi na samne walon Ko Gai Na mujhe wapas refund Mili

Fri, 21/02/2020 - 3:00pm — Md sajjad alam (not verified)

Aaj madhay gramin bank me

Aaj madhay gramin bank me aeps widhrol karne kar rahe
The trancation fail ho gaya par paisa customer ke account se
Paisa kat gaya hai

Mon, 06/01/2020 - 7:22am — Abhay Rajan Gaur (not verified)

Creat user id password

Hello sir
Plz explain me, how to creat user id & password

Sat, 24/08/2019 - 2:02pm — Gajendra p kute (not verified)

Graminbank kam nahi karata

Sir maharashtra gramin bank ka widrol nahi hota kucha kijiy mera co .no

Fri, 16/08/2019 - 8:54pm — Sabeena bano (not verified)

Distributor ka Fino Bank me koi kam nahi ho raha hr

Sir
Aap Se request he ki hamara fino payment bank me marchent I'd jaldi Se complete ho Keyoki hamari koi baat sunta nahi he one weak Ho gaya he documents bhi bhej deye lekin Abhi tak marchent I'd complete nahi hui customer bahut parshan he fino payment bank me call karte koi response nahi deta Aise raha to Sabhi ka company se bishbas nahi rahega

Wed, 14/08/2019 - 8:21pm — Hema ram (not verified)