Palo Alto Networks Customer Care No. 000 800 442 0164

Toll free Number(s): 
International Numbers: 
+1 408.753.4000 (For International Support)

Important Link

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India Regional Offices

Ph: 000 800 442 0164 (Same for all region)

Sr No. Location Address
1 Mumbai 8th Floor, Parinee Crescenzo
C 38 & 39, G Block, B Wing
Bandra Kurla Complex
Bandra East
Mumbai 400051
2 New Delhi 4th Floor, World Mark 2
Aerocity
New Delhi 110037
3 Bengaluru 2nd Floor, Quay Building,
Bagmane Tech Park
C V Raman Nagar
Bengaluru - 560093
Karnataka
4 Chennai
Spaces, Olympia Tech Park,
10th floor, Chennai,
Tamil Nadu 600032

Global Offices Contact Details

Global Technical Support Contact Numbers

Sr No. Country Contact No. Status
Asia Pacific
1 Australia 1 800 002 378 Toll free
2 China* 400 639 9205 Shared costs
3 Hong Kong 30126300 Local
4 Indonesia 1803065140 Toll free
5 India 000 800 442 0164 Toll free
6 Japan 01 2018 4025 Toll free
7 Malaysia 1800882037 Toll free
8 New Zealand 0800430199 Toll free
9 Philippines 180084947302 Toll free
10 Singapore 18004075110 Toll free
11 Taiwan 800868832 Toll free
12 Thailand 1800019003 Toll free
13 Vietnam 121020043 Mobifone users
14 Vietnam 12032637 VNPT users
15 Vietnam 12280947 Vitel users
* For Prisma Access China and Prisma Cloud China solutions, please contact the local operator Digital China Cloud (Prisma Access 400-021-2166 / Prisma Cloud 400-153-8001).
North America
16 United States 1 866 898 9087 Toll free
17 Canada 1 833 673 6176 Toll free
Africa
18 Kenya 800211159 Toll free
19 Nigeria 7080601264 Toll free
Europe
20 Belgium 80089179 Toll free
21 Denmark 80810351 Toll free
22 France 186995753 Local
23 France 805543002 Toll free
24 Greece 80044144034 Toll free
25 Germany 69945189855 Local
26 Ireland 1800806934 Toll free
27 Italy 800949967 Toll free
28 Netherlands 8003949048 Toll free
29 Norway 80031382 Toll free
30 Portugal 800210062 Toll free
31 Russia 8005510427 Toll free
32 Spain 900816636 Toll free
33 Sweden 201604298 Toll free
34 Switzerland 445299182 Local
35 Switzerland 800110271 Toll free
36 United Kingdom 2039012097 Local
37 United Kingdom 8000234703 Toll free
Middle East
38 Bahrain 80006929 Toll free
39 Israel 1809344562 Toll free
40 Qatar 00800101606 Toll free
41 Saudi Arabia
Support
800844 0412 Toll free for Saudi
Telecom Company
Customers Only
42 Saudi Arabia
Support
800850 0011 Toll free for Bharti Airtel
Customers Only
43 United Arab Emirates Support 8000 444 0585 Toll free
Latin America
44 Argentina 8002667502 Toll free
45 Brazil 08000475053 Toll free
46 Panama 8006166 Toll free

Alternate No. For Technical Support

Sr No. Country Contact Details
1 US: (866) 898-9087
Int'l: +1 (408) 738-7799
2 EMEA Support:+31 20 808 4600
(Available from all countries)
3 Japan Support: 01 2018 4025
(Toll free from Japan only)
4 Australia Support: 1 800 002 378
(Toll free from Australia only)
5 APAC Support: +65 3158 5600
(Available from all countries)

Security Consulting & Incident Response

If a customer has been breached or has an urgent matter pls email at unit42-investigations@paloaltonetworks.com .

Sr No. Country Contact Details
1 N. America Toll Free 1 866 486 4842
2 UK +44 20 3743 3660
3 EMEA +31 20 299 3130
4 APAC +65 6983 8730
5 Japan +81 50 1790 0200
6 Australia +61 2 4062 7950
For more information about Incident Response team, read more

Corporate Headquarters

Palo Alto Networks
3000 Tannery Way
Santa Clara, CA 95054 (HQ)
Main: (408) 753-4000
Sales: (866) 320-4788

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