SBI Customer Care No. 1800 1234

Organization: 
Toll free Number(s): 
  • 1800 1234 (Phone Banking, 24x7)
  • 1800 2100 (Alternate Phone Banking No.)
  • 1800 11 22 11 (Customer Support, 24x7)
  • 1800 425 3800 (Helpline Number, 24x7)
  • 1800 1111 09 (To block your card/Unauthorized transaction)
  • 1800 180 1290 (Credit Cards)
All India Number(s): 
  • 1860 180 1290 (Credit cards)
  • 080-2659 9990 (Customer Care-24x7)
  • 90226 90226 (WhatsApp Support)
  • 94491 12211 (For reporting Unauthorised Electronic transactions)
  • 92237 66666 ("BAL"CALL/SMS)
  • 92238 66666 ("BAL" SMS)
  • 8008 20 20 20 (Unhappy with services-SMS)
  • 8422 8455 15 (Status of Credit card last payment)
  • 8422 8455 13 (Available Credit limit)

IVRS Menu No. 1800 1234

Select your preferred language: Hindi, English, Punjabi, Bangla & for other language press 9

  • Press 0- To block your atm card, upi, internet banking
  • Press 1- To get account balance and statement
  • Press 2- For atm card and check book services
  • Press 3- For interest certifiacte, phone banking, internet banking and sbi yono
  • Press 4- For loans deposits, feedback and complaints
  • Press *- To repeat

Emails

  • customercare [at] sbi [dot] co [dot] in (Customer Care)
  • contactcentre [at] sbi [dot] co [dot] in (General Support)
  • unauthorisedtransaction [at] sbi [dot] co [dot] in (To block your card)
  • pmjdy [dot] grievances [at] nic [dot] in (PMJDY Grievance Redressal)

Install App

Important Links

SMS service for registered in whatsapp banking

SBI WhatsApp Banking services have been launched to address all your Banking querie-

  • Scan the QR using your mobile and avail the services, you will be prompted to send
    “Hi” from your WhatsApp Number to 9022690266 and follow the instructions given
    by the Chat-Bot

OR

  • Send an SMS in the following format “WAREG< >ACCOUNT NUMBER” to
    7208933148 from your registered mobile number and follow the steps.
    • If registration is successful then you will get a confirmation message on your
      Whatsapp linked to your registered mobile number.

For cards related queries, please contact SBI Cards Customer Care

Domestic SMS Services

Service Name Keywards
One Time Registration Process Send SMS, ‘REG Account Number’ to 7208933148
Balance Enquiry Missed Call or send an SMS ‘BAL’ to 9223766666
MOD Balance Enquiry Send SMS “MODBAL” to “9223766666” to get available balance and MOD
balance as response through SMS
Mini Statement Missed Call or send an SMS ‘MSTMT’ to 9223766666
Cheque Book Request Acknowledgement Send message "CHQREQ" to 7208933145
E-Statement – last 6 month Send an SMS ‘ESTMT <space> <Account Number> <space> <code> to 7208933145
Education Loan Interest Certificate Send SMS ELI <space> <Account Number> <space> <code> to 7208933145
Home Loan Interest Certificate Send SMS HLI <space> <Account Number> <space> <code> to 7208933145
Full list of Services Send SMS “HELP” to “917208933145” 
Language Change (Hindi/English) For Language Change (Hindi/English) send message Hindi for Hindi language & English
for English language to 7208933148
Green Pin Send SMS from registered mobile number in the below format,
PIN CCCC AAAA to 567676
Loans SMS ‘HOME’ /‘CAR’/ ‘Personal’/ ‘Gold’ / ‘SME’ to 7208933145
7208933140 for Home Loan
7208933141 for Car Loan
7208933143 for Gold Loan
7208933142 for Personal Loan
7208933144 for SME
De-Registration Process SMS ‘DREG ’ to 7208933148
For more information about sms format

International SMS Services

Service Name Keywards
One Time Registration Process Send SMS, ‘REG Account Number’ to 8422833333
De-Registration Process SMS ‘DREG ’ to 8422833333
Balance Enquiry Missed Call or send an SMS ‘BAL’ to 9220055222
Mini Statement Missed Call or send an SMS ‘MSTMT’ to 9220055333
MOD Balance Enquiry Send SMS “MODBAL” to “ 9220055222” 
Full List of Services Send SMS “HELP” to “8108511111”
ATM Card Configuration ATM Card Blocking - To block atm card, send an SMS from registered mobile
number as ‘BLOCKXXXX’ to 567676 (XXXX represents last 4 digit of the
card number).
Send an SMS ‘SWON/SWOFF ATM/POS/ECOM/INTL/DOM/NFC
xxxx(last 4 digits(5 digits in case of NFC) of Customer's debit card no).
to 8422933333
SWON: Switch on
Swoff: Switch off

Find your nearest branch/ATM/PMJDY Branches

Other Contact No.

  • 1800 11 0001/ 1800 180 1111 (Other National Toll Free No. For PMJDY)
  • 1800110009 (Pensioners Helpline)

Grievances Redressal Cell At Local Head Offices

Circle Addresses Grievance Cell E-mail Address / Telephone Nos.

AHMEDABAD
State Bank of India,
Local Head Office,
Lal Darwaja,
Ahmedabad-380 001

agmcustomer [dot] lhoahm [at] sbi [dot] co [dot] in
079-25506050, 079-25509103

AMARAVATI
State Bank of India,
Local Head Office(Andhra),
Amaravati Circle,
Hybank Towers,
Gun Foundary,
Hyderbad-500 001

agmcustomer [dot] lhoand [at] sbi [dot] co [dot] in
040-23387350, 040-23387268

BENGALURU
State Bank of India,
Local Head Office,
65, St. Mark's Road,
Bangalore-560 001.

agmcustomer [dot] lhoban [at] sbi [dot] co [dot] in
080-25943126

BHOPAL
State Bank of India,
Local Head Office,
Hoshangabad Road,
Bhopal-462 011.

agmcustomer [dot] lhobho [at] sbi [dot] co [dot] in
0755-2575226, 0755-2575229

BHUBANESWAR
State Bank of India,
Local Head Office ,
111/1, Pandit Jawaharlal Nehru Marg,
Bhubaneswar - 751 001.

agmcustomer [dot] lhobhu [at] sbi [dot] co [dot] in
0674-2600554, 0674-2600682

CHANDIGARH
State Bank of India,
Local Head Office,
Sector-17-A, Chandigarh-160 017.

agmcustomer [dot] lhocha [at] sbi [dot] co [dot] in
0172-4567120, 0172-4567075

CHENNAI
State Bank of India,
Local Head Office,
Circletop House,
Aparna Complex,
16 , College Lane,
Chennai-600 006.

agmcustomer [dot] lhoche [at] sbi [dot] co [dot] in
044-28308409, 044-28308488

DELHI
State Bank of India,
Local Head Office,
11, Parliament Street,
New Delhi-110 001.

agmcustomer [dot] lhodel [at] sbi [dot] co [dot] in
011-23407121, 011-23407227

GUWAHATI
State Bank of India,
Local Head Office,
Opp. Assam Sachivalay,
G S Road, Dispur,
Guwahati - 781006

agmcustomer [dot] lhoguw [at] sbi [dot] co [dot] in
0361-2237663, 0361-2237513

HYDERABAD
State Bank of India,
Local Head Office,
Bank Street, Koti,
Hyderabad - 500 095.

agmcustomer [dot] lhohyd [at] sbi [dot] co [dot] in
040-23466513, 040-24751010

JAIPUR
State Bank of India,
Local Head Office,
Near Udyog Bhavan,
Tilak Marg, C-Scheme,
Jaipur - 302 005.

agmcustomer [dot] lhojai [at] sbi [dot] co [dot] in
0141-2256326

KOLKATA
State Bank of India,
Local Head Office,
'Samriddhi Bhavan,
1, Strand Road ,
Kolkata-700 001.

agmcustomer [dot] lhokol [at] sbi [dot] co [dot] in
033-22489333, 9674710403

LUCKNOW
State Bank of India,
Local Head Office,
Motimahal Marg,
Hazratganj,
Lucknow-226 001.

agmcustomer [dot] lholuc [at] sbi [dot] co [dot] in
0522-2295391, 0522-2295392, 0522-2295395

MAHARASHTRA
State Bank of India,
Local Head Office,
“Synergy”, B.K.C.,
Mumbai-400 051.

agmcustomer [dot] lhomah [at] sbi [dot] co [dot] in
022-26445626, 022-67514142, 022-67514137

MUMBAI METRO
State Bank of India ,
Mumbai Metro (A&BU),
“Synergy”, B.K.C.,
Mumbai-400 051.

agmcustomer [dot] lhomum [at] sbi [dot] co [dot] in
022-26445863, 022-26445864

PATNA
State Bank of India,
Local Head Office,
West of Gandhi Maidan,
Patna-800 001.

agmcustomer [dot] lhopat [at] sbi [dot] co [dot] in
0612-2219469

THIRUVANANTHAPURAM
State Bank of India,
Local Head Office,
Poojappura
Thiruvananthapuram, Pin-695 012

agmcustomer [dot] lhotri [at] sbi [dot] co [dot] in
0471-2192666, 945701600

Forms Center

All Circle Nodal Officer

Circle Network Network Nodal Officer Telephone Number Fax Number Contact Details Address
Ahmedabad 1 General Manager NW-I 079-25506577 079-25506577

agmcustomer [dot] lhoahm [at] sbi [dot] co [dot] in

State Bank of India, Local Head Office, Lal Darwaja, Ahmedabad - 380001
Ahmedabad 2 General Manager NW-II 079-25500673 079-25503172 - State Bank of India, Local Head Office, Lal Darwaja, Ahmedabad - 380001
Ahmedabad 3 General Manager NW-III 079-25506705 079-25507613 079-25506050, 079-25509103 State Bank of India, Local Head Office, Lal Darwaja, Ahmedabad - 380001
Amaravati 1 General Manager NW-I 040-23387873

agmcustomer [dot] lhoand [at] sbi [dot] co [dot] in

State Bank of India, Local Head Office (Andhra), Amaravati Circle, Hybank Towers, Gun Houndary, Hyderabad - 500001
Amaravati 2 General Manager NW-II 040-23387235 040-23314902 - State Bank of India, Local Head Office (Andhra), Amaravati Circle, Hybank Towers, Gun Houndary, Hyderabad - 500001
Amaravati 3 General Manager NW-III 040-23387373 040-23387350, 040-23387268 State Bank of India, Local Head Office (Andhra), Amaravati Circle, Hybank Towers, Gun Houndary, Hyderabad - 500001
Bengaluru 1 General Manager NW-I 080- 25943028

agmcustomer [dot] lhoban [at] sbi [dot] co [dot] in

State Bank of India, Local Head Office, 65, St. Mark's Road, Bangalore - 560001
Bengaluru 2 General Manager NW-II 080- 25943038 - State Bank of India, Local Head Office, 65, St. Mark's Road, Bangalore - 560001
Bengaluru 3 General Manager NW-III 080- 25943584 080-25943126 State Bank of India, Local Head Office, 65, St. Mark's Road, Bangalore - 560001
Bhopal 1 General Manager NW-I 0755-2575261 0755-4288010

agmcustomer [dot] lhobho [at] sbi [dot] co [dot] in

State Bank of India, Local Head Office, Hoshangabad Road, Bhopal - 462011
Bhopal 2 General Manager NW-II 0755-2575987 0755-2764693 - State Bank of India, Local Head Office, Hoshangabad Road, Bhopal - 462011
Bhopal 3 General Manager NW-III 0755-2575983 0755-2763290 0755-2575226, 0755-2575229 State Bank of India, Local Head Office, Hoshangabad Road, Bhopal - 462011
Bhubaneswar 1 General Manager NW-I

0674 6772100

agmcustomer [dot] lhobhu [at] sbi [dot] co [dot] in

State Bank of India, Local Head Office, 111/1, Pandit Jawahar Lal Nehru Marg, Bhubaneswar - 751001
Bhubaneswar 2 General Manager NW-II

0674 2600507

0674-2600554, 0674-2600682 State Bank of India, Local Head Office, 111/1, Pandit Jawahar Lal Nehru Marg, Bhubaneswar - 751001
Chandigarh 1 General Manager NW-I

0172-4567602

agmcustomer [dot] lhocha [at] sbi [dot] co [dot] in

State Bank of India, Local Head Office, Sector - 17 A, Chandigarh - 160017
Chandigarh 2 General Manager NW-II

0172-4567652

0172-4567120, 0172-4567075 State Bank of India, Local Head Office, Sector - 17 A, Chandigarh - 160017
Chandigarh 3 General Manager NW-III

0172-4567682

- State Bank of India, Local Head Office, Sector - 17 A, Chandigarh - 160017
Chennai 1 General Manager NW-I

044-28308733

agmcustomer [dot] lhoche [at] sbi [dot] co [dot] in

State Bank of India, Local Head Office, Circletop House, Aparna Complex, 16, College Lane, Chennai -600006
Chennai 2 General Manager NW-II

044-28308807

- State Bank of India, Local Head Office, Circletop House, Aparna Complex, 16, College Lane, Chennai -600006
Chennai 3 General Manager NW-III

044-28308956

044-28308409, 044-28308488 State Bank of India, Local Head Office, Circletop House, Aparna Complex, 16, College Lane, Chennai -600006
Delhi 1 General Manager NW-I

011-23341852

agmcustomer [dot] lhodel [at] sbi [dot] co [dot] in

State Bank of India, Local Head Office, 11, Parliament Street, New Delhi - 110001
Delhi 2 General Manager NW-II

011-23407250

  State Bank of India, Local Head Office, 11, Parliament Street, New Delhi - 110001
Delhi 3 General Manager NW-III

011-23407680

011-23407121, 011-23407227 State Bank of India, Local Head Office, 11, Parliament Street, New Delhi - 110001
Guwahati 1 General Manager NW-I 0361-2237556

agmcustomer [dot] lhoguw [at] sbi [dot] co [dot] in

State Bank of India, Loacal Head Office, Opp. Assam Sachivalay, G S Road, Dispur, Guwahati - 781006
Guwahati 2 General Manager NW-II 0361-2237531 0361-2237663, 0361-2237513 State Bank of India, Loacal Head Office, Opp. Assam Sachivalay, G S Road, Dispur, Guwahati - 781006
Hyderabad 1 General Manager NW-I 040-23466511 040-24756988

agmcustomer [dot] lhohyd [at] sbi [dot] co [dot] in

State Bank of India Local Head Office, Bank Street, Koti, Hyderabad - 500 095
Hyderabad 2 General Manager NW-II 040-23466521 040-23466524 040-23466513, 040-24751010 State Bank of India Local Head Office, Bank Street, Koti, Hyderabad - 500 095
Jaipur 1 General Manager NW-I 0141-2227353

agmcustomer [dot] lhojai [at] sbi [dot] co [dot] in

State Bank of India, Local Head Office, Near Udyog Bhavan, Tilak Marg, C - Scheme, Jaipur - 302005
Jaipur 2 General Manager NW-II 0141-2256305 - State Bank of India, Local Head Office, Near Udyog Bhavan, Tilak Marg, C - Scheme, Jaipur - 302005
Jaipur 3 General Manager NW-III 0141-2256381 0141-2256326 State Bank of India, Local Head Office, Near Udyog Bhavan, Tilak Marg, C - Scheme, Jaipur - 302005
Kolkata

1

General Manager - NW-1

033-22438241

agmcustomer [dot] lhokol [at] sbi [dot] co [dot] in

State Bank of India, Local Head Office, Samriddhi Bhavan, 1, Strand Road, Kolkata - 700001
Kolkata

2

General Manager - NW-2

033-22435743

033-22108322

- State Bank of India, Local Head Office, Samriddhi Bhavan, 1, Strand Road, Kolkata - 700001
Kolkata

3

General Manager - NW-3

033-22436524

033-22489333, 9674710403 State Bank of India, Local Head Office, Samriddhi Bhavan, 1, Strand Road, Kolkata - 700001
Lucknow

1

General Manager - NW-1

0522 - 2295142

agmcustomer [dot] lholuc [at] sbi [dot] co [dot] in

State Bank of India, Local Head Office, Motimahal Marg, Hazratganj, Lucknow - 226001
Lucknow

2

General Manager - NW-2

0522 - 2200316 - State Bank of India, Local Head Office, Motimahal Marg, Hazratganj, Lucknow - 226001
Lucknow

3

General Manager - NW-3

0522 - 2295132 0522-2295391, 0522-2295392, 0522-2295395 State Bank of India, Local Head Office, Motimahal Marg, Hazratganj, Lucknow - 226001
Lucknow 4 - - - State Bank of India, Local Head Office, Motimahal Marg, Hazratganj, Lucknow - 226001
Maharashtra 1 General Manager NW-I 022-26445501

agmcustomer [dot] lhomah [at] sbi [dot] co [dot] in

SBI, "Synergy", Plot No - C-6, G Block, Bandra Kurla Complex, Bandra ( E ), Mumbai - 400051.
Maharashtra 2 General Manager NW-II 022-67514545 - SBI, "Synergy", Plot No - C-6, G Block, Bandra Kurla Complex, Bandra ( E ), Mumbai - 400051.
Maharashtra 3 General Manager NW-III 022-67514503 022-26445626, 022-67514142, 022-67514137 - SBI, "Synergy", Plot No - C-6, G Block, Bandra Kurla Complex, Bandra ( E ), Mumbai - 400051.
Mumbai - General Manager NW-I

022-67514403

022-26444401

agmcustomer [dot] lhomum [at] sbi [dot] co [dot] in

SBI, "Synergy", Plot No - C-6, G Block, Bandra Kurla Complex, Bandra ( E ), Mumbai - 400051.
Mumbai - General Manager NW-II

022- 67514407

022-26445402

022-26445863, 022-26445864 SBI, "Synergy", Plot No - C-6, G Block, Bandra Kurla Complex, Bandra ( E ), Mumbai - 400051.
Patna 1 General Manager NW-I 0612-2219179

agmcustomer [dot] lhopat [at] sbi [dot] co [dot] in

State Bank of India, Local Head Office, West of Gandhi Maidan, Patna - 800001
Patna 2 General Manager NW-II 0612-2209005 - State Bank of India, Local Head Office, West of Gandhi Maidan, Patna - 800001
Patna 3 General Manager NW-III 0612-2209008 0612-2219469 State Bank of India, Local Head Office, West of Gandhi Maidan, Patna - 800001
Thiruvananthapuram 1 General Manager NW-I 0471-2192604

agmcustomer [dot] lhotri [at] sbi [dot] co [dot] in

State Bank of India, Local Head Office, Poojappura, Thiruvananthapuram - 695012
Thiruvananthapuram 2 General Manager NW-II 0471-2192605 - State Bank of India, Local Head Office, Poojappura, Thiruvananthapuram - 695012
Thiruvananthapuram 3 General Manager NW-III 0471-2192606 0471-2192666, 945701600 State Bank of India, Local Head Office, Poojappura, Thiruvananthapuram - 695012
Toll Free Nos: 1800112211, 18004253800. Toll number: 080 26599990

Designated e-mail addresses for lodging complaints: customercare [at] sbi [dot] co [dot] in, contactcentre [at] sbi [dot] co [dot] in

Designated number for SMS Unhappy Services: 8008202020.
SMS to be sent to 567676 for complaint status.

Principal Nodal Officer

Customer Service Department,
State Bank of India,
State Bank Bhavan, 16th Floor
Madam Cama Road,
Mumbai 400 021,
Contact No: 022-22741216
Email Id - gm [dot] customer [at] sbi [dot] co [dot] in.

Areas & Address of Banking Ombudsman

Borrower's Helpline

Helpline for existing borrowers of Personal Banking, SME and Agriculture segments for enquiring about
their borrowal accounts.

Name Of Circle Helpline Number
Ahmedabad 1800-233-7688
Bangalore 080-22749254
Bhopal 0755-2552819
Bhubaneshwar 0674-2392960
Chandigarh 0172-4567248
Chennai 18004254424
Guwahati 9678085602
Hyderabad 9959097956
Kolkata 1800-345-3455
Lucknow 0522-2611778
Mumbai 022-26445039
New Delhi 011-23368599
Patna 0612-2219616
Thiruvananthapuram 0471-2319909

NRI (Customer Care Number)

Country Contact Number
Australia  1800-012-473
Bahrain  80-801-724
Belgium  80-076-562
Canada  1866-3284-209
France  800-740-849
Germany  800-183-0736
Hong Kong 800-932-045
India  1800 425 3800
1800 11 2211
+91-80-26599990 (chargeable)
Italy  800-789-407
Japan  006-633-812-439
Netherlands  800-022-3031
New Zealand 800-449-909
Oman  800-757-92
Qatar  00800-100-157
Russia  810-800-293-010-12
Saudi Arabia 800-814-4209
Singapore  800-101-2333
South Africa 800-982-360
UAE 800-091-190-05
UK  808-101-7633
USA  1866-328-4209

NRI Information

NRI Remittances

NRI Nodal Officer 

State/UT Nodal Officer Email Telephone No. Fax No.

Arunachal Pradesh

Assam

Manipur

Meghalaya

Mizoram

Nagaland

Tripura

Mr. D. Lalmuon K Gangte nridesk.
guwahati [at] sbi [dot] co [dot] in
0361-2237595 0361-2237560

Telangana

Mr. B Gangadhar Rao
Mrs. Kanaka Durga
nridesk.
hyderabad [at] sbi [dot] co [dot] in
040-23466316
040-23466294
040-24761176

Bihar

Jharkhand

Mr. Amit Kumar nridesk.
patna [at] sbi [dot] co [dot] in
0612-2219077 0612-2209074

Chandigarh

Haryana

Himachal Pradesh

Jammu & Kashmir

Punjab

Ms. Tanu Sharma nridesk.
chandigarh [at] sbi [dot] co [dot] in
0172-4567535 0172-2709061

Chhattisgarh

Madhya Pradesh

Mr. Imran Khan nridesk.
bhopal [at] sbi [dot] co [dot] in
0755-2575974 0755-2575976

Delhi

Haryana (Sonipat/ Faridabad/Gurgaon)

Uttrakhand

Western Uttar Pradesh

Ms. Madhu Kurich
Mr. Gautam Jangapani
nridesk.
delhi [at] sbi [dot] co [dot] in
011-23407397 / 23407141 011-23745536
Eastern Uttar Pradesh Ms. Rashmi Gaur nridesk.
lucknow [at] sbi [dot] co [dot] in
0522-2295499/0522-2295494 0522-2234980
Gujarat Mr. Jaishankar Jha
Mr. Ashish Kr Jha
nridesk.
ahmedabad [at] sbi [dot] co [dot] in
079-25506476 079-25503908
Karnataka Mr. Y Y Raghvendra Rao
Mr. Chandrashekher
nridesk.
bangalore [at] sbi [dot] co [dot] in
080-25943152 080-22249069
Kerala Mr. Ajaya Kumar C
Mr. Thomas P T
Mr Sethuramalingam A
Ms. Vijayalakshmy K
nridesk.
kerala [at] sbi [dot] co [dot] in
0471-2192355/0471-2351836 0471-2330532

Maharashtra

Goa

Mr. Rakesh Gopalan,
Ms. Amruta Sawant (For Mumbai & Raigad branches)

Mr. Girish R Chandorkar
[For Maharashtra & Goa branches
(Except Mumbai)]
nridesk.
abumum [at] sbi [dot] co [dot] in




nridesk.
mumbai [at] sbi [dot] co [dot] in
022-67514147




022-67514151
022-67514140




-
Orissa Mr. Laxmikant Sahoo
Mr. K Raja Sekhar
nridesk.
bhubaneswar
@sbi.co.in
0674-2392050
0674-2392963
0674-2392963

Pondicherry


Tamil Nadu

Ms. P Geetha nridesk.
chennai [at] sbi [dot] co [dot] in
044-28308768 044-28308193
West Bengal Mr. Niraj Sinha
Mr. Sumanta Roy
nridesk.
kolkata [at] sbi [dot] co [dot] in
033-22131707 033-22130622
Rajasthan Mr. Amitanshu Shrivastav nridesk.
jaipur [at] sbi [dot] co [dot] in
0141-2256280 0141-2657021
Andhra Pradesh B. Sunitha nridesk.
lhoand [at] sbi [dot] co [dot] in
040-23387491 040-23387791

Contact Details of Relationship Mangers at Representative Offices (ROs)

  • State Bank of India, Representative Office, Dubai,UAE
    State Bank of India,
    Representative Office,
    P.O. Box - 126959
    Room No. 110, 1st Floor,
    The Business Center,
    Khalid Bin Walid Road (Bur Juman Metro Station Exit 4), Bur Dubai,
    Tel: +971 43537336
    Fax: +971 43536199
    Email Id:cro [dot] rodubai [at] sbi [dot] co [dot] in/ dubai [at] sbi [dot] co [dot] in
  • State Bank of India, Representative Office, Abu Dhabi, UAE
    State Bank of India,
    Representative Office,
    P.O. Box - 111783,
    Office 2303, Commercial Tower (Tower A),
    Behind City Seasons Hotel /
    Honda Showroom, Electra Road,
    Abu Dhabi, UAE
    Tel: +971 24469488
    Fax: +971 24469489
    Email Id :sbi [dot] roabudhabi [at] statebank [dot] com

Corporate Center

  • The Chairman
    State Bank of India,
    State Bank Bhavan,
    Madam Cama Road,
    Mumbai 400 021
    • Fax: 022-22742430
  • The Dy General Manager
    Customer Service Department,
    State Bank of India,
    State Bank Bhavan, 16th Floor
    Madam Cama Road,
    Mumbai 400 021,
    • Fax: 022-22742431
    • Email- Customercare [at] sbi [dot] co [dot] in

Customer Service Department

State Bank of India
State Bank Bhavan, 16th Floor
Madam Cama Road,
Mumbai 400021.

Registerd Address

Air India Building, 6th Floor,
Nariman Point Mumbai,
Maharashtra, 400021
Email: coo [dot] sbifoundation [at] sbi [dot] co [dot] in
Support: 022-22870936

Social Sites


Comments

lost my atm card

I am praveena Rani account holder of sbi having a/c no.31242159792. I lost my ATM card on 01/04/2013 so pls stop my ATM card urjently. Contact no. 9391886885. Email I'd bpraveenarani [at] yahoo [dot] com

COMPLAINT for cash not deposit

Dear Sir,

can we deposit cash without round figure (like Rs 74811) ?

So pls help us.

Thanks

Regards

Rajender Vyas
M. 91669299999

transfer to block atm card

dear sir,
i'm selvam.my account no: 30547157253
my atm card no: 6220180082100151339
home branch : bodinayakanur
ifsc code: SBIN 0000821
MICR CODE : 625002101
last 7th i was tranfer Rs:4300/- using atm centre by card to card transfer method.
opponet atm card no( now this atm card block):6220180082100072543
name : muthukumar
a/c no: 30293181963
actually problem i get a status from atm centre "amount tranferd successful"
But amount is not tranfer to that account..
what can i do now?

internte banking is not work properly

sir,
i will try to many time pay my L.I.C. premium with my internet banking but Net banking is not work properly when i go to pay option in my account then show a message
You may not have access or transaction rights on these accounts
so please guide me.

Service

Worst banking service i have ever Experience so far, no solutions to the issue even from the managers , no respect to the customers,

Transfer problem

Hamara Internet banking se transfer nahi hota hai

worse condut of SBI branch

I just wanted to get an account opened in SBI branch(sarsawa),Branch code-11439.But worst conduct of Accountant turned my mind....Now going to Get it in another bank...

ATM pin blocked

sir my ATM PIN BLOCKED NEW PIN SEND

Sir call now

Sir call now

Sir mera account block ho gya hai

Sir mera account block ho gya hai appse request hai ki usko block she hats de

Lost my debit card please stop urgently

I Mr. Anil More is account holder of SBI having account no. 30647199891 lost my debit card .Please stop card urgently & make necessary arrangement to issue new one.
My contact no. is 9004775931

double amt.debiting for annual atm charges fro last 7to8years

i m using only one atm debit card brg.no.6220180143500237506.u r deducted the charges for two nos. of atm card. while i hav aready get blocked my previous card.pl.check and refund my double debited amt.from the yr.2008.if u hav open any other debit card in my name then it will be dangerous for me.
thanks

tollfree no.is not a tollfree no.

Respected Sir,

when I call this tollfree no.1800112211 Two Times I am surprised my balance deducted .So please Send Me new Tollfree no. of Sbi branch of Delhi.

bad services from state bank of india

very bad services from state bank of india
i anm unable get the information from any of number provided in website.

unsatisfaction of sbi phephana working

sir, i am a customer of sbi phephana.
i have a saving and F D a/c in phephana branch.
but sir i am unsatisfied of this branch
because sir, some officers are working their job very bad.
they never try to their customer satisfaction properly.

my address has been

my address has been changed(CREDIT CARDNO:4006 6760 1972 0666)
latest address:
FLAT:403,
VIJETHA PADMA PARADISE,
DURGA NAGAR,
DILSUKH NAGAR,
HYDERABAD,AP:68,
CELL:9491056553.

change of address

my address has been changed(CREDIT CARDNO:4006 6760 1972 0666)/new card:4377 4869 5492 8709
latest address:
FLAT:403,
VIJETHA PADMA PARADISE,
DURGA NAGAR,
DILSUKH NAGAR,
HYDERABAD,AP:68,
CELL:9491056553.

Regarding to require to SBI Platinum Credit Card

Dear Sir,
We would like to inform yo that We are Interested and require to SBI Platinum Credit Card in your SBI Bank so Sena our all trams & Condition and please sagest to us.

Thanks & Regards,

Prabhu Narayan Singh

knowledge of sbi mobicash

sir

i want to knowledge of sbimobi cash. my mibi cash is giving my balance is zero.
my coctact no is 8130540883.

Still incomplete process

Sir
I have Book my ticket by Spice jet the payment has beed already deduct by sbi but but is not issued by billdesk pls refund the below amount.And I m in loss bcoz my ECS haas been bounce in 15 Jan 2013.
Amount of Rs 4026. Date 12.01.2013
Txn No.MSBI2894538630IGF3892841
TRASFER TO 31014960840
Billdesk

Less cridit ammount of FD on account

Dear sir,
I have Issue that there is less amount credit on my Account of My Fix Deposit. please clarify this . I am trying to Call yor Customer Care No 02222029456,02226445532,02226445525,1800228866, and local brach 02135252348,02135252154 and mobile no( 9922916320) of local breach which say wrong number after receiving no use of this
please do some thing
Thank you
Rahul
9922957034

messing DD

dear sir
ma 6 dd baniya tha kolkata sa branch bethua dahari sa lakin o dd reliance life ka nampa baniya tha lakin o marako kuch nahi diya mara sir 32000 rs fasa hua ha pl conform me mara dd cash hogha ya nehi hua itna pata karna tha pl halp me

my dd no-991441,991436,991438,991440,991439,991437 all dd same date 28/04/2010
pl halp me sir

Balance Deducted Twice for the same transaction

Dear Sir/ Madam,

I used My SBI VISA card for shopping, For the first time while swiping i got Transaction failed so I swiped again. On seeing my Statement I came to know that money has been deducted twice. I enquired about this to the shop where i purchased and they said they received the money only once. I could not contact the customer care numbers as most where not working. Please look into this and refund me the amount i lost. Please find my details below

Account Number : 20054786488
Date my Balance got deducted : Dec 1 2012
Amount deducted : Rs 530

Today,when I was using my

Today,when I was using my Debit card for withdrawing money from one of the syndicate banks in Koramanagala,the Cash was not dispensed by the ATM and a receipt mentioning that "unable to dispense cash" was also received.But when i checked my account it was found that the corresponding amount has been deducted.i want the SBI people to look into this and refund it as it is most urgently required.(Transac no:233801106712).Im not able to contact any of the customercare nos.(tried some 50 times)

Cash was not dispensed by the ATM

I am Manoj Kumar Das. I am a STATE BANK Account holder at KATWA branch in WEST BENGAL. My Account No: 31740714999 & ATM Card No: 6220180011100146577.
I have withdrawal Rs.17000 (Seventeen Thousand) from S.B.I ATM. But I have not got the money from ATM.
ATM ID: S10G007249016
ATM Branch Name: VITA ( Khanapur ) branch
Amount : 17000/-
Transac No: 9664
Date: 04/04/2013
Time: 21.30
I am not able to contact any of the customer-care number (tried some 50 times).

Add the Branch list

Hello sir/Madam,

My SBI Account number is - 30672005068 and my account branch is Jolarpet.
I like to add a ICICI Benificary to transfer amount..
But in the Branch list - Peenya Industrial Area, Bangalore branch is not listed out. can u people please add the branch list for the Karnataka location..
Waiting for your favourable reply.

PASSWORD FORGET OF INTERNET BANKING

dear sir,

please help me iam sk saiful my sbi internet banking password i forget my id slf2008.Acccount no 30510224315

I have lost my SBI ATM card and want to block it.

Hi SBI,

I have lost my SBI ATM Card and now i want to block this ATM Card.

Please suggest what to do. I have tried to contact customer care but i unable contact Customer care.

My contact no-9970885962

Please suggest its urgent,

PAN card

I have to do e-RD(Recurring deposit). But I am getting the message as PAN card details are not updated at branch. I cant go to branch and give PAN as I am staying in Pune and my SBI Branch is at Bangalore PUNE. I have sent mail to helpline by attaching scanned copy of PAN. But no use. Please give me proper mail ID to send the same or if any suggestions please welcome.

I want to surrender my SBI CARD

PLEASE INFORM HOW TO CLOSE OR SURRENDER MY SBI CARD
MY PHONE.NO.09470596004 & 9835706609
PLEASE SEND PROCEDURE AND CONTACT ADDRASS
I AM RESIDING IN DHANBAD
MY ADDRASS
P.L.R.UPENDRA
C - 7, HARINA COLONY
NAWAGARH - POST
DHANBAD - DIST
JHARKHAND - STATE
PIN CODE: 828306

LOSS OF ATM CARD & NOT CONTACT TO CUSTOMER CARE

Hi,
I lost my ATM card almost two days before . I had an amount of Rs 10000 when I lost it. Since then I have been trying to your customer care numbers provided in your website. But I don't think any of them is working. Till now I could not block my atm card since my call to your customer care numbers is not getting connected at all. I might have lost my money by now as the greatest advantage of sbi atm cards is you can swipe them any where and every where and it won't even ask for your pin number. Sbi has the most unsecure way of card transactions. Now, as I could not contact your customer care people, I request you to assign some customer care person to contact me today itself and help me in blocking my card and also I want back my Rs 10000 which was in my account at the time of me losing my card. Kindly do the needful.
Thanks in advance,
RAJINDER SINGH
MOBILE NO. 8879492299
AC NO-31800679988

CREDIT CARD

SIR.
I HAVE A SALARY ACCOUNT IN SBI KHIDDERPORE BRANCH KOLKATA A/C NO-31585192966. NOW I STATE THAT I HAVE IN URGENTLY NEED A CREDIT CARD OF SBI DUE TO ENJOYING SBI BENIFITS OF CARDS. PL. ARRANGE A CREDIT CARD FOR ME. MY CONTACT NO IS 9051160053.

Lost SBI ATM Card... SBI Customer Care numbers not working

Hi,

I lost my ATM card almost one month back. I had an amount of Rs 5000 when I lost it. Since then I have been trying to your customer care numbers provided in your website. But I don't think any of them is working. Till now I could not block my atm card since my call to your customer care numbers is not getting connected at all. I might have lost my money by now as the greatest advantage of sbi atm cards is you can swipe them any where and every where and it won't even ask for your pin number. Sbi has the most unsecure way of card transactions. Now, as I could not contact your customer care people, I request you to assign some customer care person to contact me today itself and help me in blocking my card and also I want back my Rs 5000 which was in my account at the time of me losing my card. Kindly do the needful.

Thanks in advance,
K S ANURADHA
MOBILE NO. 9866010636

Money deducted from my account

Dear sir
I R Rajivan A/C No 30164195578 Today on 5th Nov 2012 at around 13.50-14.30Hrs when I try to withdraw Rs.500 from my account from an Dhanalakshmi bank ATM from kerala (Edapally),I got message Transaction time out.But the Rs.500 is deducted from my account.

Kindly do the needful as soon as possible refund my amount.

Thanks
R Rajivan
A/C No 30164195578
+91-9349527616

sign in problem of presonal banking

DEAR SIR,
MY SELF DEEPAK KUMAR, MY A/C NO. 30472887910, BRANCH- AP COLONY GAYA (BIHAR)
I RECIVED A DETAIL OF INTERNET BANKING BEFORE THREE MONTH. BUT WHEN I LOGIN IN ONLINE PRESONAL
BANKING THEN WE GET ERROR MASAGE YOUR USER NAME OR PASWORD IS INVALID.
I HAVE TO KINDLY REQUST YOU PLEASE HEALP ME & SOLV MY PROBLEM
MY INTERNET BANKING DETAIL
KIT NO. : D287609598
PACKET NO. : D2876
CIRCLE CODE : 09
SERIAL NO. :59

Requirement of email ID and Contact No of Guindy branch, chennai

Sir;
I applied additional ATM Card for my SB AC No: 30715532362 and Received by post in my permanent address. Now i am unable to present in your office to get PIN No due to my company transferred me out of station. So i need to come and receive the PIN No any ones help. Hence i authorize my wife to receive same thing and i post my Authorization letter to my wife and same thing will be sent to your GUINDY BRANCH Office, Chennai. So i need Contact No and email ID of your official. So please kindly sent above said either to my email ID or my Mobile No.

Regards

C.FRANCIS
(Mobile No: 9003290274)

Requirement of email ID and Contact No of Guindy branch, chennai

Sir;
I applied additional ATM Card for my SB AC No: 30715532362 and Received by post in my permanent address. Now i am unable to present in your office to get PIN No due to my company transferred me out of station. So i need to come and receive the PIN No any ones help. Hence i authorize my wife to receive same thing and i post my Authorization letter to my wife and same thing will be sent to your GUINDY BRANCH Office, Chennai. So i need Contact No and email ID of your official. So please kindly sent above said either to my ID or my Mobile No.

Regards

C.FRANCIS
(Mobile No: 9003290274).

Need Coimbatore addtess

Hi,

I need Coimbatore SBI Credit Card office contact address and details(With Manager Name, Contact Number and Landline Numbers)

Send immeditaly.

Debited 10000

Dear sir
I Birendra Kumar A/C No 11097105997 want to say that Rs 10000/- Debited in my account on date 12/10/12 but I did not received any amount.Kindly refund my amount.

Thanks
Birendra Kumar
A/C No 11097105997

card to card money transfer

Sir,

yesterday i transferred 5000 rs from 6220180026000019567 to 5046454031300027392 (card to card transfer). i got deducted voucher but money has not added to the account.

plz resolve my problem

want ATM CENTAR AT VASHIND MUMBAI NASIK HIGWAY

dear sir
i want our property at mumbai nasik higway ,near vasind , padga,your ATM centar so wht is procidur pleas inform me.
thank you

About Activate Net Banking.

Hi , this is parthiban . I have account in state bank of India in krishnagiri branch .
Account Number : 30981836591
Branch Code : 862
Name : U . Parthiban K. Mythili (joint account)
IFSC Code :SBIN0000862
I have to activate net banking for my account I don't know how to activate so please send the informations & procedures about activating the net banking .I kindly requesting you.

By Parthiban...

branch name

10843235565 this account number belongs to which of your branch? can you please help me sir

UPDATION FOR MY MOBILE NO.

R/sir
Pl provide the sms alert service on my mobile no.

A/C- 31062682208
SATNA COLLECTRATE CAMPUS BRANCH

Mobile no- 09039087542

SATNA (M.P.)

TDS DEDUCT FROM MY A/C BUT NOT FOUND ONLINE OR SEND ME HARD COPY

24.090.2012
TO,
The authority,
Sbi,
Dear sir,
I have a account with your Brarkura village branch dist-Burbank,west Bengal.
last year 2011-12 branch had deduct sum tds amt from my trams depost,but
till date i have not get any TDS certificate or not found on line tds a/c .
i have more than 20 time mail to branch off ice kolkatta office but no response by them.
i am fail to get the tds amt on my last IT returned-2011-12,
In this point i Claim that deduct amt to be credit my a/c please.
If any response i will be highly happy.
With Thanks.
Susanta Mukhopadhyay
ML-09926226480

i have applied for the net

i have applied for the net banking and i did not get any response from the coustomer if we are going to branch they are not taking any responce

sms alert on my mobile no

R/sir
Pl provide the sms alert service on my mobile no.

A/C- 30262891244

Mobile no- 9919638556

My mobile number Link atm card

My mobile number Link from my ATM card

reg. gprs not activated in my a/c for mob. banking

sir, I have taken mobile banking system since 01 year. but during last 01 month when i changed my mobile hand set, then the system is not working . all times when i want to transact to my a/c , then i got a msg. that my a/c is not activated for gprs. i have already visited my branch at nalbari, assam but no solution I have received so far.

deduction of money via online debt card

dear sir,

last month i have applyd fof ncfm financial market beginners module that is on 06-08-2012, but due to the network problem the transaction couldnt complited the following attachment is the proof, and also my ammount is deductet via online debit payment card......., respected my branch management also not taking the proper action,
please make refund my money

thanking you sir
RAGARDS
Mahendar
SBH a/c num 62085545547

Regarding SMS Alert

D/Sir We have apply for SMS alert service on my mobile ai SBI Maharajganj branch since last 3 monh but till date no any action taken by you. Further we request to you that kindly provide the SMS alert service on given detail below. Kaushal Kishor Tiwari A/C- 30262891244 Mobile No- 9919638556

NO ACTION TAKEN FOR FAILED ATM TRANSACTION SINCE 11th Aug TO TIL

Credentials:
A/C name : ANITA KUMARI
Acc no. : 20097426866
Bank code: 1132
Bank branch : SBI SADAR Cantt.
City : Lucknow
State : Uttar Pradesh

On 11-August-2012, I tried to withdraw Rs. 35000 ( 20000 + 15000 in two attempts ) from SBI ATM (11 GRRC, Lucknow cant) which was debited from my account but was not dispensed but an error "TIME OUT" appeared.

Immediately I visited the SBI branch where my account is registered i.e. SBI sadar cantt Lucknow but I couldn't find the branch manager so they suggested to call Customer care. Which I did and registered two complaints for each tried transactions with ticket numbers AT11325856829 and AT11325941356 for amounts 15,000 and 20,000 respectively.

I was assured that money will be credited to my account within 7 days but no money was credited even after 10 days to till date. Moreover on visiting SBI bank again they told me the complain with ticket id AT11325941356 has been filed with wrong TXN number so I lodged another complain on 20-August-2012 with ticket id AT11325941356. They assured me that money will be credited to my account in 1 or 2 days but as far as complains are concern nothing has happened and is still pending.

Moreover without my consent complain id with ticket number AT11325856829 which I lodged on 12th of august was changed on 24th of august with complain no AT11326014390.I'm highly annoyed with this act.Instead of processing complain they are constantly giving me new complaint no. may be to keeping me away to apply RBI norms on Bank. It already has caused much loss to me :(

I am seriously offended with such failed support from SBI and the branch's staff is careless and ill behaved. I am here to contact you since I have no hope from local branch.

I would like the Banking Ombudsman to take strong actions against such losses to the users which have to bear just because of Bank's faults!!

I am forced to take strongest actions possible including filling RTI against SBI and those TRANSACTIONs. Quiting from SBI is now a demanding path for me if things like this keep going.

I hope you will hear me. With much hope from you, I am waiting to hear assurance of re-credit from SBI Sadar Cantt Lucknow.

Thanking you.

Regards,
Anita Kumari
aniiidwal [dot] dwal [at] gmail [dot] com
+918960327567

Reply

Please write a written compaint and submit to the bank manager. If there is no action within one month. Write another letter to banking ombudsman. Your compaint will be resolved quickly. Don't go to customer care. It will not help.

akshay bhai...u made a

akshay bhai...u made a mistake that day..u should have called some media reporter and would have given them a perfect masala news for that channel..trust they would have done a magic for u that..as they always hunt for these incidents.....it would easily resulted in those employees suspension from high authorities if that news would have telecasted on that day....you can approach some news channels easily by calling them.....u can find their no. on by going to their website...or simply google it..

Refunding of over deducted amount

sir/madam

it is intimated that i have withdrawal an amount of Rs.4000/- through Green Chanel Counter vide Jornal No. 27584200 Installed at SBI Branch Sarahan Bushahr (HP),Bank Code No.2476. my.AC/No is 11395721419 . At the time of withdrawal ,Rs.8000/- has been deducted from my account instead of Rs.4000/-.

In this regard I have submitted the applications so many times and visited the branch from where the amount was withdrawal, but No any further action has been taken by the branch neither any suitable suggestion conveyed to me.

Therefore it is requested that for refunding of over deducted amount, necessary action may be taken / suitable guidance may be
communicated please.

Not receiving SBI card

Sir,
I have to inform that I (Dilip Kumar) applied for SBI card (Platinum) form number B-0002725290 on date 30-6-2012. Till date I have not received the SBI card. The annul fee of the card Rs 3369.68 also auto debit on my account on date 3-8-2012. Please insure to issue the card on my office address GBSSS Rajnagar part 2 New Delhi - 110077. My residential as follows name- Dilip Kumar
G-95 UGF Mandir Marg Mahavir Enclave Palam New Delhi -45 . In postal address is written G-35 which is not correct .

Amount Debited but not dispersed

Hello Sir,

Yesterday when I try to withdrwa 10K from my account from an HDFC bank ATM I got message Transaction time out.But the 10K is deducted from my account.

Kindly do the needfull

thanks a lot

education loan interest

respected sir,
i am studying BE 3rd year. i get bank loan from our bank for my studying. in my class mate students are not pay any interest from our bank loan. but our bank manager ask interest for me.
why they ask interest......? please reply me
thank you,

miss behavior of staff

Dear
sir/mam

I am very disappointed take to miss behavior with me of the Staff of state bank of India (Sambhal). Field/deputy manager (Mr. sharma) have use to lose words & odd language with every one costumer of SBI please take immediately take action with him.

Money Deducted from Acc Rs.702

Sir,

I am SB A/c holder in SBI, Br. KHICHING, MAYURBHANJ,ODISHA, (A/c No. 3127002144). I had booked IRCTC tickets on 20/7/2012 .
Rs. 234+234+234=702/- deducted 3 times. Please see the matter.

Thanks,
Debashis

debited money from account

i Ram Singh Bunger a/c no 31463189817 and my ATM Card No 6220180364900126806 visted to draw money at SBI ATM Rahon Road Ludhiana during transaction computer failed and swiched off but again started then i again checked Rupees 10,000/- debited from my account vide TXN NO 2405 and ATM ID is S10A010004001. kinndly credited my amont back.

Not getting Form no.16 from SBI branch code 03044

For your kind reference my FD A/c no.30603094254,product –TDR-PUB IND-2YL3-INR, bank has deducted Rs.3512/- & Rs.1762/- both on dt. 10.06.10 and Rs.4600/-deducted on dt.10.09.10 for they have not given me FORM 16A. secondly the bank has given me FORM 16A having no.59 dt.08.06.09 for Rs.908/- for year 2009-2010 and 149 dt31.01.11 for Rs.1638/-for year 2011-2012 both are not credited to Gov.account (as not showing in 26AS credit statement )on several personal verbal reminder to the branch incharge. Eventhough they have not resolve my problem.

what step i have to take

wrong IFSC code while transferring fund using net banking

Dear sir, by mistake i used IFSC Code-SBIN0000186 instead of SBIN0003435, while transferring from my ICICI account. customer care of SBI said that money shall be refunded within 24 hours but 4 days has passed but still i have not get back my money and i am not able to know the status even. kindly help me

USELESS STAFF AT AAIDU NAINI BRACH ALLAHABAD U.P

The worst and USELESS STAFF of bank is found in AT AAIDU NAINI BRACH ALLAHABAD U.P

How to Cancel the Payment Transaction

Hello Sir / Mam,

Please guide me how to cancel the payment transaction which is displaying since 10- 15 days on the home page of my Net banking. Actually i thought of making payment to one of the online shopping but because i forgot my profile password so i have canceled and made the payment in cash but now whenever i am opening my net banking to know the transactions the home page is asking to confirm the payment where as i have already made the payment in cash and i dont want to pay through net banking.

Please help me how to cancel that payment transaction so that the amount will not be deducted from my account.

Awaiting for you reply

Regards
Nagamani

IRCTC Ticket Booking

Dear Sir,
In IRCTC web page there is no option make payment via SBI NET BANKING. Look into this matter,

change of address pnone number and request for transfer of a/c

i was in vizag and my a/c is there but now i have come to mumbai and i want to transfer my a/c from vizag incs complex branch to mumbai fort branch my a/c no is 10782479349 and my new add is qtr no r 24/6a new navy nagar colaba mumbai 400005 and my new contact no are 9969393462 or 9969484056 pse let me know how much time it will take and from when i will be able to use my a/c here in mumbai at the earliest

Sir, I am using the online

Sir,
I am using the online banking for the first time, so i dont have an idea that we should remember the profile password and tried to make a payment but because i dont remember the profile password i couldnot make the payment n i paid the same in cash.
But now my problem is that when i am logging in the sbh online then the page is showing to confirm the payment details for the same which i have cancelled.
I am scared that may be i am amount will be deducted and not able to operate anything.
My request is please help me out so that my amount will not be debitted and further i can access my online banking for future transactions.

need customer care no. to know the status of account transfer

hi,
i need a customer care no. to know is my account is transferred from one branch to other

ATM

Dear Sir,Madam
maine 2month pahle apna naya atm banbana diya tha par abhi tak nahi bana mera a/c no 20036856846 hai

internet banking userid and password

Sir,
I have received internet banking userid and password on 30/05/1986 from kannur(cannanore)branch by hand. The officer told me to try after one day to login, but its showing that invalid userid and password as i tried lot of times. So I request you to give the details about it.

I have received internet banking userid and password

I have received internet banking userid and passwordbranch by hand. The officer told me to try after 10 day to login, but its showing that invalid userid and password as i tried lot of times. So I request you to give the details about it.

Need to avail agricultural loan to start dairy farm

Sir, please direct me whom to contact in Bangalore to approach to get loan to establish dairy farm and also need purchase agricultural land in Karnataka.

Money Deducted from Acc Rs.10,000

Dear Sir,

I am Suneel Kumar , SBI account NO. 314972945XX and ATM Card No.6220180196100073XXX on 19th may 2012 used this card at PNB ATM N4400700 ( Garh road Jagriti Vihar sec-5 ,HP petro Pump Meerut) for transaction Rs-10,000 txn#3374 to draw but due to some ATM problem payment not received but the same time Rs10,000 debited from my account which is not credited.
I locked my complaint to SBI Customer care My Compliant No.AT42924906100 and they ensured me that the same amount will be credited to your account by 7 working day but still no progress today again I called up to customer care then they replied talk to branch manager and send mail to you.
So my query is that why these problems are only in government banks? I have 2 more accounts HDFC and ICICI many times faced this kind of problem but the same day or within hours we got resolution. If this is what a nationalized bank promises to their Customers and provides such type of services to them, then its non –recommendable.

I requested you to refund my rs10000 as soon as possible.
Pls do the needul.

sms alerts

Sir,

I am a native of Coimbatore. I am having savings bank account in R.S.Puram branch. Some time back I gave my mobile number to the bank for "sms alerts".

Now I receive sms alerts in my mobile for cheque transactions only. I am not getting sms alerts when I take money using ATM. If any one takes money from my account using ATM (somehow) I will not be aware of it. To avoid such fraudulent cases, it is utmost important "sms alerts" should reach the customer whenever money is taken from his account using ATM.

The bank staff and the branch manager are helpless and they are not able to rectify this technical flaw. Will you please do something to rectify this defect?

Rajgopalan

sms alerts

Sir,

I am a resident of Coimbatore. I am having Savings Bank Account in Coimbatore, R.S.Puram Branch.

I had given my mobile number in the bank for sms alerts. But sms messages are received in my mobile only when

there is cheque transactions. But when there is ATM money withdrawals, sms alerts are not received by me. This is

very important to avoid any fraudulent ATM money withdrawals.

I had approached the staff of SBI and the branch manager in this regard. But they said they are helpless since

this is a technical matter. How can I receive sms alerts when I take money through ATM?

Sincerely
Rajgopalan

Almost ONE YEAR SBI A/C IS NOT USING.

Sir i hav not used my SBI A/C from last one year is it MEANS THE ACCOUNT WILL BE DEACTIVATED OF WHAT? IS IT POSSIBLE TO USE THE SAME ACCOUNT NOW?

SMS Alerts

Sir,

I am a resident of Coimbatore. I am having my Savings Bank account in Coimbatore, RS Puram Branch.
I have given my mobile number in that branch for sms alerts. I receive sms alerts only for cheque transations. Whenever I take money in ATM, I do not get any sms alerts. It should not be. Definitely we should get sms alerts whenever we take money from ATM. This will safe guard the customers from fraudulent money withdrawals.
Will you please do something to correct this deficiency?

Registration of Moble no for payment/transfers from Current a/c

How to register my mobile no. for payments/transfers form my current a/c?

Complain Regarding corruption and misbehavior with SBI Customer

I am Akshay Gupta an. It is very shocking and shameful news for SBI which I am going to tell you in below lines:-

Today Morning I visited SBI, Sec 12 , Noida for opening FD. My account is also in the same branch. I am stating complete incidence so that SBI authorities can take proper action .

I asked for FD opening form to person sitting on Middle seat because he was the responsible person to provide the form as I asked this thing from counter no 1. He did not listen to me. He was buzy with his personal work. There was huge queue because of Saturday. Then SBI security was listening from last 15 mins that I am asking only for form then he initiated and provide me the FD opening forms. Then I filled the form and again by queue I reached to that senior person who was handling FD opening process. I provide him a form and check book and my showed my identity proof(That is not required even). He asked me passbook I simply asked why you required my passbook. I am giving you check and form. Even I was ready to show him passbook. I was opening my passbook envelop but within 2 seconds he throw my form from counter. I asked him that why you are doing like that I am showing you the passbook. He used very harassed and hurting language that told me that I will not do your work. I again asked me why it is not possible he started his person work and told me that “I am doing my work please don’t disturb me” I again asked him that your work is doing customer solution. You cannot be engaged yourself in personal work. He told me “Mai kaam karte karte pagal ho gaya hun mai nahi karunga koi kaam tumhara” I asked him that I am waiting for this work from last 30 mins why you have not told me till now.

I asked him who is branch manager because BM cabin was empty. He did not answer then I asked same question with Cashiers he told me that Branch Manger is on leave and he is only working BM for today. I was really surprised how can any BM can handover his responsible seat to such irresponsible person.

Till this now , I was able to tolerate because I know these are old people they don’t know the smart work to hide only they are misbehaving customer to avoid the customer answers.

But now which I am going to state you , you will feel difficult to digest that how can Govt employee can do this

I already loosed my mood because of his misbehavior, I was continuously saying him that without my work I will not go. I want my work to be done. Now he shows me his real face. He told me in hindi ”Tumhari jitni aukaad ho tum apna kaam karakar dikha do sec-12 SBI branch se” I warned him that don’t use such type of language with customer then he told me I am branch manager today I will do whatever I wish. Then during argument one more SBI employee cum Gunda came and throw my all paasbook and check book and abused me in Hindi and told me “TUM SALON ki *********. Mai ******* kar dunga” Now I became frustrated and asked him to call Police. Police came there and enquired with public. Public told police that mistake was done by SBI employees only. They were using language in front of customers even ladies customer was present there also.

I front of police also he was abusing me in “HINDI GALIES” Then police warned him for same. Then he told to police also that “Iss salen ka kaam nahi hoga jisame jitna dam ho kara le” Police also requested them to do my work but answer was lady employee(Near to BM cabin) was that we will not do his work . Whatever he wants he can do. Then police suggested me to written complain of employee that they misbehavior and not doing their work. I have written complain and also got sign from general public as witness. But when I aksed to take that complain then that senior person answered me that we are not here to submit your complain go to sec -2 office. Again he added “Jitni aukaat ho tum sec -12 se kaam kara kar dikha do” At that time because of this psycho senior person police asked me to go to Sec-2. I asked him his name he told that I will not tell you. Whatever you can do ..do it. I remind him that he is Govt employee and public has right to ask his name but answered public ki ************.

At end result was that they abused me by using hindi galies and and not did my work. I am requesting to make vigilance committee and talked these employees as “AAM ADMI” to see the real face and feel the same incidence because everybody was saying that they both peoples are doing same behavior with everyone.

I am requesting SBI authorities to take proper action against two person:- One who was sitting today at missdle counter (Also was today’s working operation manager because manger was on leave) nad second person who told me so many Hindi Galies and told me that don’t come to SBI again otherwise he will do something bad with me. Even SBI ayuthorities can come and call me I will come to sec-12 and recognize these 2 employees to make your action process smoother

Please do the proper action on these two employees for below concluded allegation:
1. Misbehavior with customer
2. Throwing passbook and checkbook (Very person to customer’s belonging)
3. Using HINDI GALIES during working hours(Even in front to ladies cutomer)
4. Hurting the customer and insult of public as well as customer
5. Not taking the customer’s complain
6. Not doing their work properly
7. Give the feeling to public that sec-12 SBI employee are Goudas and they will not for customer service.
8. Violation of SBI policies & providing very poor customer satisfaction and breaking key commitments done by SBI.
9. These employee should go through mental check up because normal Govt employee will never use such type of abusing languages
10. Not telling his name(Violation of RTI)
I believe that SBI has best polices to server us. So because of these two people SBI will not lose his faith on customers.
Please do the needful because of this incidence I am feeling that is my money is secure in sec-12 SBI branch?” Please take the proper action asap so that we can enjoy SBI services soon. Still I have not opened FD there because of my security problem because of these two senior persons.

sympathy and next course of action

I extend my sympathy with u for the sufferings you faced. No public dealing can be done in the way as it was done with u. You can take following action :-
(a) File a police complaint with details of the incident.
(b) Send a complaint to their head office. (Send this throught registered post)
Keep a carbon copy of the complaint. If no reply comes withiin 01 month, file an RTI for the answers. These staff are to teach the basic minimum courtesies.

ATM card

Dear sir/madam
My a/c. no. is 20018050974 & it is saving a/c. I loss my ATM card previous one year. I apply for new ATM card in my branch(ASHOK RAJ PATH, PATNA, PATNA PATNA, BIHAR 800001City: PATNA District: PATNA State: BIHAR ). But i don't receive my new ATM card . so plz u do something in this meter.

Name:- Abhimanyu kumar
A/C.:-20018050974
MOB:7549754948

Wrong debit of Rs.10,000 on 3rd.march2012

I am DR.NARENDRA SHARMA, my a/c no. is 30266378601.I used my ATM Card to withdraw cash in "SBI ATM,Gandhi Ashram,Meerut {U.P.}".I withdrew Rs.10,000 on 3rd march 2012.Isurprised to see that there was DOUBLE DEBIT of Rs.10,000 on 3rd march 2012 wich was wrong and I have not received the money back in my account.Please rectify the fault immediately and credit the amount of Rs.10,000 to my saving account no. 30266378601. Thanking you Yours faithfully DR.NARENDRA SHARMA

Not received cash from ATM but Debit my account

Respected Sir / Mam,

I went to withdrawal 40,000/- cash from SBI ATM which is located at Sanjay Place SME Branch on dated:17.04.2012. when i withdraw 20000/- in first time i had received my amount 20000/- when i try to withdraw rs. 20000/- in second time then i have not received any amount but the amount of Rs. 40000/- (20000 + 20000) had been debited in my account. now i went to my branch for complaint above cited matter, no one give me satisfy answer about this. next day the SME branch ATM head told me that we have not any increase amount in 17.04.2012.

So, Sir plz tell what will i do?

Thanks & Regards

Manish Kumar Sharma
SBI A/c NO. 10579268240
Raja Ki Mandi Branch

misbehaviour of an accountant

Respected sir,
I wish to say that i am a businessman in new mandi of khurja bsr [UP] and often use SBI branch of khurja. i had made my account in the firm name of Agarwal Dal Mill.On 21st April 2012 I went to take payment for business purpose and there was a great rush because of being one counter for giving and receiving fund so i have requested to accountant ' Arvind Vasney' that he should arrange another counter for giving fund. But at this request he made misbehaviour with me and with guard he abused me and beat me. i am a social man and had not expect like that behaviour. i hope you will take action hurriedly.
regards and hoping in justice
Kaushal Agarwal
new mandi Khurja Bsr [UP]
Mob. no.9897042188

complaint

i have received password but not received net banking username.

ATM COMPLAINT

I Sanghita Sarkar,d/o Sri Sachi Ranjan Sarkar making a complaint on behalf
of my father.He has a saving account in Lumding SBI branch,Assam,PIN-782447.
He kept Rs 20,000/- probably last month from which i withdrawn Rs 10,400/-
from the SBI ATM Jadavpur branch,kolkata.But the next day when I tried to
make another transaction with the same account, it was showing that I have Rs
-9,760/- .So I immediately went to the jadavpur SBI branch.They said that due
to some technical fault Rs 9,760/- was kept on hold & they advised me to contact
the local branch.Since then my father is going to the Lumding,Assam branch everyday.
He has also given an application but the local branch neither doing anything nor is
co-operating.They are only making promises to solve the problem but its not getting
resolved.My father is along term customer with SBI but this type of inconvenience
is not expected.That is why I am writing to you.
I hope you will take some immediate steps to resolve issue.

ACCOUNT NO.
30306551266

Mob No-
09804157625
Email-
sarkar_sanghita [at] rediffmail [dot] com

ATM COMPLAINT

I Sanghita Sarkar,d/o Sri Sachi Ranjan Sarkar making a complaint on behalf
of my father.He has a saving account in Lumding SBI branch,Assam,PIN-782447.
He kept Rs 20,000/- probably last month from which i withdrawn Rs 10,400/-
from the SBI ATM Jadavpur branch,kolkata.But the next day when I tried to
make another transaction with the same account, it was showing that I have Rs
-9,760/- .So I immediately went to the jadavpur SBI branch.They said that due
to some technical fault Rs 9,760/- was kept on hold & they advised me to contact
the local branch.Since then my father is going to the Lumding,Assam branch everyday.
He has also given an application but the local branch neither doing anything nor is
co-operating.They are only making promises to solve the problem but its not getting
resolved.My father is along term customer with SBI but this type of inconvenience
is not expected.That is why I am writing to you.
I hope you will take some immediate steps to resolve issue.

ACCOUNT NO.
30306551266

Not Refund my 2800 Rs. Till Now

State Bank of India, Naka, Faizabad,
Account Number: Saving Bank A/C 31601220286

Umashankar S/O Sri Ram Charan
Village-Rahimabad Grant
Post-Loomamou,
Tehsil-Sandila,
Distt.-Hardoi, U.P. Pin Code-241203
Mobile: 9935803217

Local Add. Data Entry Operator, E.D.P. Center, Dr. Ram Manohar Lohia
Avadh University, Faizabad

Subject: 800+1000+1000=2800 Rupye ATM Se kat jane ke baad wapas karane
ke sambandh me

Respected Sir,
Mai 6-November, 2011 ko Sandila me Lage SBI Ke ATM Se Rs. 800
nikalne gaya par Paise Mere Account Se kat gaye mujhe nahi mile phir
maine ye sochkar ki ho sakta hai ATM me 100 ka Note na ho isliye
dubara 1000/- Rs. Nikalne ke liye prayas kiya phir paise kat gaye aur
mujhe ATM se paisa nahi mila To ek baar phir 1000/- nikalne ke liye
ATM se prayas Kiya phir paisa to kat gaya par mujhe us SBI ATM Sandila
se paisa Nahi mil saka jabki anya kisi-kisi ka usi samay par paisa
nikal ja raha tha aur kisi ka nahi nikal raha tha to is tarah kai baar
ke prays karne par bhi jab mujhe paisa us SBI ATM, Sandila se nahi
mil paya to mai Sandila (Hardoi) me lage BOB ke ATM par gaya wahan par
mujhe 1000/- Rupye ek hi baar me nikal aaye. Sir, us din mere paisa
nikalne ke dauran mere account me se jo paise kate 800+1000+1000=2800
Rs. wo abhi tak wapas mere account me nahi aaye hain iski likhit
information maine ATM se nikli raseed ke saath ek application likh kar
Jahan mera account hai SBI, Naka branch me wahan par usi samay diya
tha par barabar pata karte rahne ke baujood aaj tak mere account me
paisa wapas nahi aaya jisse prarthi SBI ki Sevaon se kaafi paresan hai
kripya mere 800+1000+1000=2800 Rupye mere account me wapas karane ki
kripa karen. Mahan kripa hogi.
With regard,
Umashankar

6-Nov-11
ATM WDL-ATM 7202 SBI SANDILA SANDILA UP IN-- 800 12,062.00
6-Nov-11 REVERSE ATM WDL--- 800 12,862.00
6-Nov-11 CSH WDL--- 800 12,062.00
6-Nov-11 ATM WDL-ATM 7203 SBI SANDILA SANDILA UP
IN-- 1,000.00 11,062.00
6-Nov-11 REVERSE ATM WDL--- 1,000.00 12,062.00
6-Nov-11 CSH WDL--- 1,000.00 11,062.00
6-Nov-11 ATM WDL-ATM 7205 SBI SANDILA SANDILA UP
IN-- 1,000.00 10,062.00
6-Nov-11 REVERSE ATM WDL--- 1,000.00 11,062.00
6-Nov-11 CSH WDL--- 1,000.00 10,062.00
6-Nov-11 ATM WDL-ATM 8148 BOB SANDILA,HRDOIUP
IN-- 1,000.00 9,062.00
7-Nov-11 ATM WDL-ATM 4030 PUNJAB NATIONAL BANK LUCKNOW UP
IN-- 1,000.00 8,062.00

contact centre

Please Call on contact centre at toll free Nos. 180011-2211 (BSNL direct) 18004253800 or 080-26599990. They will register the complaint and issue a token no. This number has to be quoted in your future communication for follow up of the matter.