Aakash Coaching Customer Care No. 1800 102 2727
- 1800 102 2727 ( Admission Assistance, 7 am to 10 pm)
- 1800 180 2727 (Student Support/Counsellors)
- 011-4085 0101 (Student Support, 24 hour)
- 9311 402 534 (Customer Support/WhatsApp, 9:00 am to 10:00 pm)
- 011-4762 3456 (General Queries)
- 7428 999 589 (For Queries)
- care [at] aesl [dot] in (For Support)
- reach [dot] us [at] aesl [dot] in (For Live Class)
- info [dot] afs [at] aesl [dot] in (For Faculty/Student Corner)
- iitjee [at] aesl [dot] in (For IIT JEE Queries)
Install App
Important Links
- Contact Form
- Frequently Asked Questions
- General Enquiry Form
- Aakash Nationwide Centers
- Classroom Campus
- Digital & Distance Learning Programs Centre
- VSAT (PrimeClass) Campus
List of Study Centers
SMS Service
- AAKASH to 53030
Miss Call Service
- Give a Miss call to 9717800338 for Enquiry & Information
Contact Support
| Service | Contact Details |
|---|---|
| Akash Digital Learing | Contact Form Email: iTutor: aakashitutor [at] aesl [dot] in |
| Distance learning | Contact Form For DLP Admission: 7303489393 WhatsApp Support: 8800015937 Student Support No.: 8800862586(09:00 am - 6:00 pm) Email: care [dot] dlp [at] aesl [dot] in Corporate Office: Aakash Tower, 8, Pusa Road, New Delhi. Pin: 110005 |
| EduTv | Students can share the doubts on aakashedutv [at] airtel [dot] com or call talk through contact form Missed Call No.: 9154052467 |
| Primeclass | Call/ Whatsapp: 9311883484 (9 am till 6 pm) |
For Complaints
Grievance Redressal Process
If you are dissatify from Aakash BYJU'S learning program / product / service / employee:
- Submit your complaint using this Customer Grievance Form
- Call customer care between 8 am -8 pm. after selecting your branch from dropbox.
- You can also visit your nearest Aakash BYJU's Branch and register your complaint
In case of not satisfied with above channels resolution, you can write to grievances [at] aesl [dot] in
Registered Office
No. 111, 8th Cross, Paramount Gardens,
Thalaghattapura Kanakapura Main Road,
Bengaluru – 560062.
Corporate Office
Aakash Educational Services Limited
Plot No.: 8, Aakash Tower, Pusa Road,
New Delhi - 110005, India
Telephone: 011-47623456
Fax: 011-47623472
Email: corporate [at] aesl [dot] in
Comments
Classes have not started yet even after payment
Hlo sir,
Akash institute of pcmc branch Pune
have not yet given any kit of books or the classes have started.They took only orientation class and after that only 1 introduction class is taken.still there is no update for next class.we want our fees back so as we can take admission in other institution. Thanking you
Jaipur-Pratap Nagar branch demanded more than the amount mention
Aakash people talk very sweetly at the time of admission of the child in the
institute, but as soon as the course fees are collected, institute staff
behavior towards the children/parents becomes rude.
I have written many mails to Aakash
Grievances/Care about the illegal demands for more amount. but till now there is not response from your
side. I request you take action on my complaint and remove the demand of
undue financial burden being imposed on me.
Please solve the problem by listening to the audio recording sent by me
calmly. I deposited the same fees in the center that Himanshu Singh told me
about for the NEET course.
No dispatch of books
Hi Aakash,
very disappointed with your service. After paying fee no response from your team. I have raised so many tickets and requesting mails but no one is concerned about our issue. They said i will get mail regarding dispatch of books but i didn't got any mail and after 10 days they sent to wrong address . i requested for address change no one is responding.
very pathetic behavior. they don't have proper team.
ACADEMIC HEAD BAD BEHAVIOUR . When a student told him to change
SIR, BEING A POOR FATHER I HARDLY MANAGED MY DAUGHTER TO MAKE STUDY IN YOUR EXTRA OR HIGHLY COSTLY SO CALLED AAKASH INSTITUTE. BUT SIR , THOUGH I AM POOR BUT I AM PAYING THE FEES AS SAME AS THE RICH ONE AND THEREBY IT IS THE PRIME DUTY OF YOUR ACADEMIC HEAD OF THE PERTICULAR CENTER TO APPOINTMENT BEST TEACHER FOR THE STUDENTS.THE STUDENTS OF THE BATCH ARE PISSED OF THE PHYSICS FACULTY AND WHEN I AND MY DAUGHTER COMPLAINED IT TO THE ACADEMIC HEAD HE IGNORED US AND GAVE NON ATTENTION ON OUR TALK . HE TOLD NO FACULTY CAN BE CHANGED YOU AND YOUR FELLOW FRIENDS HAVE SOME ISSUE . YOU MANAGE WITH THAT TEACHER ONLY. AND SAYING THIS WALKED OF HIS CABIN . IGNORING OR DISRESPECTING US. PLS SIR CEO SIR PLS RESOLVE MY PROBLEM.AND NOTHING ELSE A POOR FATHER WANTS. I WANT TO SEE ONLY MY DAUGHTER BECAUSE A DOCTOR MEANS A GOOD DOCTOR IN SENCE OF HUMINTY . NOR LIKE THIS RUDE ACADEMIC SUPERVISOR.
PLS EMAIL ME ON : theultimateakshat [at] gmail [dot] com
TO KNOW THE CENTER NAME AND THE SUPERVISOR NAME . NOT TO FIRE HIM BUT TO MAKE HIM A REAL MAN.
I HOPE YOU WILL HEAR ME . PLS CONTACT
Regarding non discussion of any test conducted by Jalandhar ins
Sir it's sorry to say although we have paid heavily but your institute in Jalandhar has not even discussed a single test completely by giving extra time for discussion in two years.one or two questions may have been discussed in regular weekend class. The two year programme is going to end soon. Moreover yesterday I received a call asking me whether your son would like to appear in All India ranking exam to be conducted by you. What is this non sense? For what he was with you for two years ? Shame on your approach. In Jalandhar institute Mr. Suvit and Deepika Madam are good in teaching but they are overburdened. Present Maths teacher is good but previous one ruined the life of my son. I requested head of your institute last year to give extra time to my son for three chapters but he didn't bother and again sent my son to Nikhil. I didn't enter your institute this year to attend PTM. I being Chemistry Lecturer have never ever seen such a worst feed back from head of the institute for parents . I feel being cheated by you. Thanks
AC not working
I am ujvendra singh of jaipur . My daughters are studying in aakash gopalpura,jaipur in class 11th . They tell me that ACs are not working in the classes and after completing also no such action is taken ,there is so suffocation in the class that they can't study properly. I hereby request you to take some action