Asianet Digital Customer Care Number 93 88 800 800

Updated on Saturday, 1 January 2022 - 6:18pm
Organization: 
Toll free Number(s): 
  • 1800 425 4725 (8am-10pm)
All India Number(s): 
  • 93 88 800 800 (24x7 Helpline number)
  • 7591 925 925 (WhatsApp Support)
Website: 
Official website

Email

  • helpdesk [at] asianet [dot] co [dot] in (For customer care)

Important Links

Regional Customer Care In- Charge

Customer Care in-charge maybe communicated to redress your grievances/complaints:

Region Name of Customer
Care in-charge		 Contact number Email Is
Thiruvananthapuram Rajeev Kumar P. 0471-7107744 rajeevk [at] asianet [dot] co [dot] in
Kollam N/A 0474-2741292/ 7593891897 N/A
Kottayam Gowri Antharjanam 7593033012/ 0481-2583331 gowri [at] asianet [dot] co [dot] in
Kochi Sushanth 0484-3076100/ 0484- 3076200 susanth_kk [at] asianet [dot] co [dot] in
Thrissur Anil K. K. 7593002065/ 7593002056 anilkk [at] asianet [dot] co [dot] in
Kozhikode N/A 0495-2721005 N/A

Nodal Officer

If you are not satisfied with the redressal of your complaint by Call Center, you could approach
Nodal Officer with the complaint number of the complaint you have registered at the Call Center.

  • Name of Nodal Officer: Mr. Vijayakumar P D,
    Contact Number: 0471-3071192
    Email id : vijaykpd [at] asianet [dot] co [dot] in
    Work timings: 09:30 hrs to 5:30 hrs.
    Work days: Monday to Friday.
    On Saturdays: 09:30 to 1:30hrs.

Appellate Authority

In case your complaint has not been addressed by Nodal Officer, you could send your appeals
to the Appellate Authority in the prescribed form in duplicate.

  • Appellate Office: Thiruvananthapuram
    Name of Appellate Authority : Mr Krishnakumar
    Email id: krishnakumar [at] asianet [dot] co [dot] in
    Contact number: 0471-3071190 / 8086011023
    Fax: 0471-2527878

Corporate & Registered Office

Asianet Digital Network Private Ltd (a wholly owned subsidiary of Asianet Satellite Communications Limited)
2 A, Second Floor, Leela Infopark
Technopark, Kazhakootam
Thiruvananthapuram. Pin 695581

Social Sites

Also See: 
Asianet Broadband Toll Free No. 90720 90721

Comments

Add omanathinkalpakshi serial

Submitted by Anonymous (not verified) on Fri, 14/01/2022 - 10:05am.

Add omanathinkalpakshi serial to asianet plus or asianet or hotstar since we are paying for asianet.

No channels

Submitted by Anonymous (not verified) on Mon, 24/08/2020 - 11:19pm.

Payment made. Please start the channels. GA91016281

Please upload vanambadi

Submitted by Anonymous (not verified) on Wed, 03/06/2020 - 7:21pm.

Please upload vanambadi serials in hotstar

NO TV CHANNEL SERVICE SINCE fifth june EVENING

Submitted by AnonymousV B S MENON (not verified) on Tue, 11/06/2019 - 8:45am.

I hold asianet connECTION from TW0 THOUSAND EIGHT in GURUVAYUR IN SREEKRISHNA and got it transferred toKRISHNA KRIPA,ICICI BANK OPPOSITE ROAD WEST NADA GURUVAYUR.ASIANET COLLECTED shifting charge+[rs Five thousand/-as advace subscription in feb].Connection was functioning ok till this fifth evening.On fifth evening experinced heavy rains, Both electricity and channel struck functuioning On next day power restored but no T V for me.So I cotacted customer care[since local office not responding]and the lady executive after collecting details asked me to wait for her cheking system.I( waited and she informed line fault is showing and local office will be asked to attend.But no smms of regn recieved I contacted when another lady came and repeated entire process after and repeated the same reply.Then also it was not reflecting regn I continued and seeing no result lodged complaint in web for which I got number.Still none turned upI send second one to which replied this time not registering as previous complaint is existng.As none turned up y-day evening I contacted customer care and after hearing in full that lady executive gave me fresh complaint no HE AND ASSURED ACTION AT PMBy an asianet man came and checked set top box and confirmed fault is in it.As he has not brought substitute he also left w/o restoring. Today I sam swms reading"your complaint request has been closed as a duplicte tkt for customercare your tkt . Seeing this I called customer care. the lady executive seems to be qiet unfit to hold this office as was restless to hear and was asking me not to talk my personnel grievence she has to be answered or administrative executive term. I reminded that the 1st quality needed for customer care dealing is patient hearing AND KINDNESS TO RENDER ALL POSSIBLE ASSISTANCE TO SOLVE ISSUE.fURTHER CARE AND SYMPATHY TO OLD ,DISEASED AND CHILDRE.Any how there is no hope for result and hence this complaint.Please awaed immediate result
Another one complaint is that dring morning hours and night phone is not lifting and making callers to wait hour long Please put an end to this disregrd Thanking you;