Bank of Maharashtra Customer Care No. 1800 233 4526
- 1800-233-4526 (General Toll free No. - Mahaseva - 24x7)
- 1800 102 2636 (Alternate Customer Support)
- 1860 180 1290 (Credit Card complaints)
- 020-4852 7200 (Mahaseva)
- 9223-18-18-18 (Internet Banking Activation SMS)
- 70660 36640 (Whatsapp Support)
- 89560 32176 (Whatsapp Support For NRI)
- 92222 81818 (Missed Call - For Balance Enquiry)
- 72878 88886 (Missed Call- For Mini Statement )
- 72878 88887 (Missed Call - For E-statement)
IVRS Menu: 1800 233 4526
First Select Your Prefered Language,
- Press 0: For blocking digital channels like Internet banking , Mobile banking & UPI
- Press 1- For Account information,banking information
- Press 2- Atm card,debit card related information
- Press 3- Internet,mobile banking information
- Press 4- For product and loan related information
- Press 5- Pradhan mantri schemes
- Press 6- GST information
- Press 7- For other query
Important Links
SMS Services
Sr No | Operation Code | Description | SMS Format | Example |
---|---|---|---|---|
1. | Balavl | Balance Enquiry | BALAVL account_no mpin | BALAVL 1234 OR BALAVL 60016004821 1234 |
2. | Latran | Last 3 Transactions | LATRAN account_no mpin | LATRAN 1234 OR LATRAN 60016004821 1234 |
3. | Chqsts | Cheque Status | CHQSTS cheque_no account_no mpin | CHQSTS 654321 6001589621 1234 |
4. | Chgpin | Change MPIN | CHGPIN new_mpin old_mpin | CHGPIN 9898+ 1234 |
5. | Help | Help | HELP operation_code mpin | HELP BALAVL 4321 |
6. | Seed | Aadhar Seeding | Seed Aadhar_Number Bank_Account_Number | SEED 201792582162 60016004821 |
ATM Services
For Hotlisting and ATM cash withdrawal failure complaints
Toll Free : 1800 233 4526 or 1800 102 2636
Land Line : 020-26104400 / 020-48527200 (Mahaseva)
Other lines : 020-27008666 (DC) for hotlisting only
ATM Card Cell, Pune
Janmangal, Bajirao Road, Budhwar Peth, Pune, 41002
(Card number or a/c number to be furnished)
Ph No.: 020-24506201
/ 020-24506217
ATM Card Services : atmclaim [at] mahabank [dot] co [dot] in
Credit Card related issues BOM-SBI Credit card
Email : creditcardcell [at] mahabank [dot] co [dot] in
Sbi Credit Card complaints Toll free number 1860 180 1290
To lodge Any complaint
Email : hocomplaints [at] mahabank [dot] co [dot] in
cmcustomerservice [at] mahabank [dot] co [dot] in
Internet Banking / Helpdesk
Contact / BOM Internet Banking Customer Care Helpdesk:
Phone Numbers : Toll free Numbers - 1800 233 4526 / 1800 102 2636
Helpdesk Timing : Helpdesk is available 24 x 7 x 365
Email : mahaconnect [at] mahabank [dot] co [dot] in
Contact MahaSecure Customer Care Helpdesk:
Toll free Numbers - 1800 233 4526 / 1800 102 2636
Email: mahasecure [at] mahabank [dot] co [dot] in
- Missed Call No: 9222281818 - Balance Enquiry -Balance Enquiry
all SB/CA/CC accounts linked to caller's mobile no. will be sent by sms. - Missed Call No: 7287888886 -Mini Statement- Last 5 transaction of all SB/CA/CC
accounts linked to caller's mobile no. will be sent on sms(Seprate Sms will be sent for each account) - Missed Call No: 7287888887 -E Statement- Statement of account for a period
of last 30 days will be sent for all
SB/CA/CC accounts linked to caller's mobile no. on caller's registered
(Seprate email will be sent for each account)
The above Missed call No facilities are available for all customers having mobile number registered with bank
Grievance Redressal
Level 1:
For any Complaint/Query or Suggestion,firstly contact the customer care numbers given above or contact the nearby concerned Branch Manager for immediate redressal.
Level 2:
If the complaint is not resolved or you may not satisfy to the response you can directly contact to the regional zonal head, details given below:
Zonal Offices
SNo. | Zone | Contact Details | Emails | Address |
---|---|---|---|---|
1 | Ahmedabad | 079-25507901 079-25507902 Fax No.: 079-25509564 |
zmahmedabad [at] mahabank [dot] co [dot] in | Mavlankar Haveli, Vasant Chowk, Bhadra, Lal Darwaja, Ahmedabad- 380 001 |
2 | Ahmednagar | 0241-2430562 | zmahmednagar [at] mahabank [dot] co [dot] in | Gurukul, 2 floor, Lal Taki Road, Ahmednagar-414 003 |
3 | Akola | 0724-2490845 | zmakola [at] mahabank [dot] co [dot] in | Aarth Mangal, Oak Marg, Satav Chowk, Jatharpeth, Akola-444 005 |
4 | Amravati | 0721-2671452 0721-2672165 |
zmamaravati [at] mahabank [dot] co [dot] in | Siddhivinayak Building, Opp. Atul Mangal Karyalay, Lahanuji Nagar, Amravati- 444 606 |
5 | Aurangabad | 0240-6645619 Fax No.: 0240-6645606 |
zmaurangabad [at] mahabank [dot] co [dot] in | Mahabank Bhavan, C-3, N-1, Town Center, CIDCO Aurangabad, Aurangabad- 431 003 |
6 | Bengaluru | 080-46561222 080-46561227 |
zmbengaluru [at] mahabank [dot] co [dot] in | 15, Police Station Road, Basavanagudi, Bengaluru- 560 004 |
7 | Bhopal | 0755-2573623 Fax No.: 0755-2550808 |
zmbhopal [at] mahabank [dot] co [dot] in | 1/14 Prashasanik Zone, Arera Hills, Jail Road, Bhopal- 462 011 |
8 | Chandigarh | 0172-4673824 | zmchandigarh [at] mahabank [dot] co [dot] in | SCO 120-122, Sector-17 C, Chandigarh- 160 017 |
9 | Chandrapur | 07172-254518 07172-255318 07172-272718 Fax No.: 07172-264065 |
zmchandrapur [at] mahabank [dot] co [dot] in | "Udyog Bhavan", Ground Floor, Opposite District Court, Station Road, Chandrapur- 442 401 |
10 | Chennai | 044-24327650 044-24355434 044-24356187 044-24364410 044-24356036 |
zmchennai [at] mahabank [dot] co [dot] in | 04, Sivanganam Road, T. Nagar, Chennai- 600 017 |
11 | Delhi | 011-26164817 011-26172823 011-26100401 011-26172853 Fax No. : 011-26171554 |
zmdelhi [at] mahabank [dot] co [dot] in | 15, NBCC Tower, 3 floor, Bhikaji Cama Place, New Delhi- 110 066 |
12 | Goa | 0832-2496201 , 0832-2496202 0832-2496203, 0832-2496204 0832-2496205, 0832-2496206 0832-2496207, 0832-2496208 0832-2496209, 0832-2496210 0832-2496211, 0832-2496212 0832-2496213, 0832-2496214 0832-2496215, 0832-2496216 0832-2496217, 0832-2496218 0832-2496219, 0832-2496220 0832-2496221, 0832-2496222 0832-2496223, 0832-2496224 0832-2496225, 0832-2496226 0832-2496227, 0832-2496228 0832-2496230 |
zmgoa [at] mahabank [dot] co [dot] in | Dattaprasad Building, 1 floor, M.G. Road Panjim, Goa- 403 001 |
13 | Hyderabad | 040-24755080 | zmhyderabad [at] mahabank [dot] co [dot] in | H No. 4-3-448 to 460 & 465 to 468, 1 floor, Vinoothana Pittie's, Majesty, Gopal Baugh, Near Bank Street, Koti, Hyderabad- 500 001 |
14 | Indore | 0731-2531805 0731-2435924 Fax No. : 0731-2432887 |
zmindore [at] mahabank [dot] co [dot] in | Maharashtra Sahitya Sabha Bhavan, 688 M.G. Road, Indore- 452 007 |
15 | Jabalpur | 0761-2480065, 0761-2480067 0761-2480068 Fax No. - 0761-2411352 |
zmjabalpur [at] mahabank [dot] co [dot] in | Mangalmay Building, L.S. Jha Marg, Opp Telephone Exchange, 1st floor, Wright Town, Jabalpur-480 002 |
16 | Jaipur | 0141-2379903 Fax No. : 0141-2379907 |
zmjaipur [at] mahabank [dot] co [dot] in | 6TH floor, Fortune Heights, C-94 Main Subhash Marg, Ahinsa Circle, C-Scheme, Jaipur-302 001 |
17 | Jalgaon | 0257-2225030 | zmjalgaon [at] mahabank [dot] co [dot] in | Khandesh Mill Shopping Complex, Nehru Chowk, Jalgaon- 425 001 |
18 | Kolhapur | 0231-2533412 | zmkolhapur [at] mahabank [dot] co [dot] in | Mahabank Building, 517/A/1, Kawala Naka, Kolhapur- 416 001 |
19 | Kolkata | 033-40374904, 033-40374908 033-40374902, 033-40374924 |
zmkolkata [at] mahabank [dot] co [dot] in | 3, N.S. Road, 1 floor McLeod House, Kolkata- 700 001 |
20 | Latur | 02382-240158, 02382-240159 | zmlatur [at] mahabank [dot] co [dot] in | Pushpak Plaza, Ganesh Nagar, Ausa Road, Latur- 413 512 |
21 | Lucknow | 0522-2739620 Fax No.: 0522-2739176 |
zmlucknow [at] mahabank [dot] co [dot] in | Mahanagar North Hsg Co-Op Soc, Plot No 12, Sector-9 Vikas Nagar, Lucknow - 226 022 |
22 | Malegaon | 02554-255547 | zmmalegaon [at] mahabank [dot] co [dot] in | Sanchar Sadan, 2nd floor, BSNL Building, S.No.305/2, 60ft Road, Malegaon Camp, Malegaon, Nasik- 423 203 |
23 | Mumbai City | 022-22663144, 022-22664647 022-22661167, 022-22662670 022-22662407 Fax No. - 022-22664647 |
zmmcz [at] mahabank [dot] co [dot] in | Janmangal, 2 floor, 45/47 Mumbai Samachar Marg, Fort, Mumbai- 400 023 |
24 | Mumbai Suburb | 022-26406722, 022-26400038 | zmmsz [at] mahabank [dot] co [dot] in | Plot No 632, Yashomangal, Gandhinagar, Bandra East, Mumbai - 400 051 |
25 | Nagpur | 0712-2545020 Fax No. : 0712-2545025 |
zmnagpur [at] mahabank [dot] co [dot] in | Mahabank Building, 172, Abhyankar Road, Dr. Munje Chowk, Sitabuldi, Nagpur- 440 012 |
26 | Nasik | 0253-257827, 0253-2577479 Fax No. : 0253-2311642 |
zmnasik [at] mahabank [dot] co [dot] in | Griha Nirman Bhavan, Gadkari Chowk, Old Agra Road, Nasik- 422 002 |
27 | Navi Mumbai | 022-20878754, 022-20878752 | zmnvm [at] mahabank [dot] co [dot] in | CIDCO Old Admin Building, P-17, Sector- 1, Vashi, Navi Mumbai- 400 703 |
28 | Noida | 0120-2401716 | zmnoida [at] mahabank [dot] co [dot] in | Joy Tower, 1/1A, C block, Phase 2, Industrial area, Sector 62, Noida- 201 301 |
29 | Patna | 0612-2385020 | zmpatna [at] mahabank [dot] co [dot] in | 2nd floor NP tower, Main road, Near colony More, Kankarbagh Patna- 800 020 |
30 | Pune | 020-25573408, 020-25573409 Fax No.: 020-25510812 |
zmpcz [at] mahabank [dot] co [dot] in | "Yashomangal" 1183/A, F.C. Road, Shivajinagar, Pune- 411 005 |
31 | Pune East | 020-26816676 | zmpez [at] mahabank [dot] co [dot] in | "Janamangal Building", 2nd Floor, S. No. 7A/2, Opposite Kirloskar Pneumatic Co. Ltd, Hadapsar Industrial Estate, Pune- 411 013 |
32 | Pune West | 020-27335334, 020-27335335 020-27335336 |
zmpwz [at] mahabank [dot] co [dot] in | "Yashomangal" 1183/A,, F.C. Road,S hivajinagar, Pune- 411 005 |
33 | Raipur | 0771-4265605 | zmraipur [at] mahabank [dot] co [dot] in | 1 floor, Chawla Complex, Sai Nagar, Devendra Nagar, Raipur- 492 001 |
34 | Satara | 0216-2234236 | zmsatara [at] mahabank [dot] co [dot] in | Jeevan Tara, L.I.C. Building, Koregaon Road, Satara- 415 001 |
35 | Solapur | 0217-2733870, 0217-2733871 Fax: 0217-2622820 |
zmsolapur [at] mahabank [dot] co [dot] in | Plot No. 94 Gaikwad Building, Morarji Peth Solapur Zone Road, Solapur-413 002 |
36 | Surat | 0261-2730520 | zmsurat [at] mahabank [dot] co [dot] in | Prime Arcade, Anandmahal Road, Ward 17B, Near Jogani Nagar Adajan, Surat-395 009 |
37 | Thane | 022-258811811 | zmthane [at] mahabank [dot] co [dot] in | Mahabank Bhavan, B-37, S G Barve Road, Nehru Nagar, Wagle Ind Estate, Thane- 400 604 |
38 | Vijayawada | 0866-2431225 | zmvijayawada [at] mahabank [dot] co [dot] in | D No. 27-16-75, M/S Adilakshmi Estates, Besant Road, Vijayawada, Dist.- Krishna, Andhra Pradesh- 520002 |
39 | Bhubaneswar | 0674-2540007 | zmbbsr [at] mahabank [dot] co [dot] in | 1st Floor, Door Sanchar Bhavan, Unit-IX, Near Rupali Square, Saheed Nagar, Bhubaneswar, Dist.-Khurda, Odisha-751022 |
40 | Ernakulam | N/A | zmernakulam [at] mahabank [dot] co [dot] in | Noel Tower, Thrikkakkara, kakkanad, Dist.-Ernakulam, Kerala-682030 |
41 | Guwahati | N/A | zmguwahati [at] mahabank [dot] co [dot] in | DC Complex, S S Road, Laktokia, Guwahati, Dist.-Kamrup Metropolitan, Assam-781001 |
42 | Ludhiana | N/A | zmludhiana [at] mahabank [dot] co [dot] in | B-XXII-2566,2566/1, DasmeshNagar,Gill Road, Ludiana,Dist.- Ludhiana, Punjab-141003 |
Level 3:
If the complaint still feels unsatisfied with the response received, you can contact the Bank's Principal Nodal Officer at Head Office.
Sr.No. | Name | Contact Details | Address |
---|---|---|---|
Nodal Officer For Public Grievances At Head Office | |||
1 | Senior Manager | Tel: 020-24504211, 020-24504228, 020-24504234, 020-24504230 hocomplaints [at] mahabank [dot] co [dot] in |
Head Office, "Janmangal" 1177, Budhwar Peth, Bajirao Road, Pune - 411002 |
Principal Code Compliance Officer / Cheif Nodal Officer / Chief Grievances Officer | |||
2 | Deputy General Manager, Chief Operating Officer |
Tel: 020-24504230 agmcustomerservice [at] mahabank [dot] co [dot] in |
Head Office, "Janmangal" 1177, Budhwar Peth, Bajirao Road, Pune - 411002 |
Level 4:
If the complaint remains unresolved within 30 days OR if you are not satisfied with the response, you can directly approach to the Address & Area of Operation of Banking Ombudsmen.
Functional Heads for ATM/Debit Card and Credit Card Services
S.No | Department | Name | Function | Contact No | |
---|---|---|---|---|---|
1 | Card Cell | Mrs. Deepali Chowsalkar |
In Charge Card Cell |
020-24504101 020-24504102 020-24504103 020-24504104 |
cmcard [at] mahabank [dot] co [dot] in |
2 | ATM Cash Management/BNA |
Mr. Ravi Kumar/ Mr. Rajput |
ATM Cash Replenishment and ATM realted queries |
020-24504101 020-24504102 020-24504103 020-24504104 |
atmcard_mum [at] mahabank [dot] co [dot] in |
3 | Dispute Management/ RUPAY/FRM |
Mr. Mahesh Bode |
Debit card claims/fraud related queries/Rupay tips and charges |
020-24504108 020-24504109 020-24504110 |
nfs [dot] mitr [at] mahabank [dot] co [dot] in |
4 | MPOS | Mr. Ujwal Jain |
MPOS related queries and Annual Maintenance charge of ATM card |
020-24504108 020-24504109 020-24504110 |
creditcardcell [at] mahabank [dot] co [dot] in |
5 | General Administration |
Mrs. Rekha Desai |
General Administration, staff matters |
020-24504108 020-24504109 020-24504110 |
atm_applications [at] mahabank [dot] co [dot] in |
6 | VISA,BOM-SBI Credit Card |
Mr. Mahesh Bode |
VISA Settlement, Visa Claims/Visa tips and charges/BOM SBI card related queries |
020-24504105 020-24504106 020-24504107 |
creditcardcell [at] mahabank [dot] co [dot] in |
7 | IMPS/AEPS/UPI | Mr. Abhijit Kelkar |
IMPS/AEPS/UPI related all work |
020-24504105 020-24504106 020-24504107 |
creditcardcell [at] mahabank [dot] co [dot] in |
8 | IT Support/Audit | Mr. Akbar Alam |
IT Support/Audit | 020-24504105 020-24504106 020-24504107 |
creditcardcell [at] mahabank [dot] co [dot] in |
9 | Customer Support | Mr. Saroj Kumar Behara |
Customer Support | 020-24504105 020-24504106 020-24504107 |
cardcell_mumbai [at] mahabank [dot] co [dot] in |
10 | BOM Credit Card | Amit Agarwal/ |
Credit Card | 02025614380 | cmcreditcard [at] mahabank [dot] co [dot] in bomcreditcard [at] mahabank [dot] co [dot] in |
Forex Contacts
For any forex related queries please contact
Bank of Maharashtra
Treasury & international Banking Division
Apeejay House, 1st Floor, 130 Dr V B Gandhi Marg,
Fort, Mumbai-400 001 Mumbai INDIA
Phone : 022-22780316 / 022-22780317
Fax : 022 22780331
Email : fxhelpdesk [at] mahabank [dot] co [dot] in / nri [dot] ibd [at] mahabank [dot] co [dot] in
FOR NRI Deposit related queries
Bank of Maharashtra
NRI Cell,
Deccan Gymkhana Branch,
Pawar Building, 1257
J.M. Road, Pune-411 004
Phone : 020-25530081
Fax : 020-25532930
Email : nricell3 [at] mahabank [dot] co [dot] in
NRI Cell Of Head Office
Bank of Maharashtra
NRI Cell
Lokmangal,1501
Shivajinagar,
Head Office
Pune 411005
Phone : 020-25614478
Email : nriservices [at] mahabank [dot] co [dot] in
Downloads Forms
Functional Heads for MSME, Retail lending and Agriculture loans
Sr.No. | Functional Head | Contact No. | Address | Line Of Functions | |
---|---|---|---|---|---|
1 | Dy General Manager Credit - Retail | 020-25538252 020-25532731 020-25532732 020-25532733 020-25532734 020- 25532735, Ext:312 |
dgmretail [at] mahabank [dot] co [dot] in | Lokmangal, Shivajinagar, Head Office, Pune-411005 |
Inquiry tie-uparrangement implementation of the Code of Banks Commitment to Customers Display of Information Redressal of Grievances Various Schemes of Retail Lending Rate of Interest of Retail Lending |
2 | Asstt. General Manager, MSME | 020-25614401 | agmmsme [at] mahabank [dot] co [dot] in | Lokmangal, Shivajinagar, Head Office, Pune-411005 |
Inquiry/tie-up arrangement Display of Information Redressal of Grievances Various Schemes of MSME, Lending Matters of MSME including PMMY & other MSME Govt.Schemes, Minority Lending, NULM, CGTMSE |
3 | Dy. General Manager, Agriculture | 020-25614228 020-25532731 020-25532732 020-25532733 020-25532734 020-25532735 Ext:328 |
dgmagri [at] mahabank [dot] co [dot] in | Lokmangal, Shivajinagar, Head Office, Pune-411005 |
Inquiry tie-uparrangement implementation of the Code of Banks, Commitment to Customers Display of Information Various Schemes of Agriculture Rate of Interest of Agriculture Lending & redressal of Complaints Grievances if any |
4 | Asstt. General Manager, Agriculture | 020-25614356 020-25532731 020-25532732 020-25532733 020-25532734 020-25532735 Ext:356 |
agmagri [at] mahabank [dot] co [dot] in | Lokmangal, Shivajinagar, Head Office, Pune-411005 |
Various Schemes of Agriculture, MKCC, Matters related to MGB (RRB), b. NABARD Refinance, STRRB, STCRC, RIDF, & Other matters pertaining to agriculture & redressal of Complaints Grievances if any |
5 | Chief Manager, Priority & Rural Development |
020-25614373 020-25532731 020-25532732 020-25532733 020-25532734 020-25532735 Ext:373 |
sagar [dot] naik [at] mahabank [dot] co [dot] in | Lokmangal, Shivajinagar, Head Office,Pune |
Various Schemes of PMMY, NRLM, RDC, RSETIs Soil testing Lab Government Sponsored Schemes Self Help Group & matters related to it & redressal of Complaints Grievances if any |
6 | Chief Manager, Agriculture | 020-25614342 020-25532731 020-25532732 020-25532733 020-25532734 020-25532735 Ext:342 |
agri_ho [at] mahabank [dot] co [dot] in | Lokmangal, Shivajinagar, Head Office,Pune |
Various Schemes of Agriculture, MKCC , NABARD Refinance RIDF, RHF fund & Other matters pertaining to agriculture & redressal of Complaints Grievances if any |
7 | Deputy General Manager, Corporate Credit | 020-25614382 Fax- 020-25536748 |
dgmcredit2 [at] mahabank [dot] co [dot] in | Lokmangal, Shivajinagar, Head Office,Pune,411005 |
Various schemes of Corporate Credit & Other matters pertaining to Corporate Credit. |
Head Office
Bank of Maharashtra
Central Office, 'Lokmangal',
1501, Shivajinagar Pune-411005
Ph: 020-25514501/020-25514502/ 020-25514503/ 020-25514504/ 020-25514505/
020-25514506/ 020-25514507/ 020-25514508/ 020-25514509/ 020-25514510/
020-25514511/020-25514512/ 020-25513781
Comments
Bank employees no sport
Very bad bank BOM no respect any Custer
Bank manager.and all employees Maharajganj 273303. Uttar pradesh
Sir i want to known about anukampa job.
Sir hum gadchiroli district se belong krte hain... Sir mere papa ki death 10 yr pahale hui.... Main tb only 12 yr ka tha aur meri mumma pdhi likhi na hone ki vajah se unhone kuch jankari nahi nikal I bss wo iss hope me thi humari ldke ko job mil jayegi... Aisa waha ke other staff ne kaha tha ki jaisa ldka bda hoga hum lga denge... Main Ab kahi inquiry krne jata hun to direct reject aur avoid kiya jata hain... Maine abhitk chandrapur aur pune office me contact kiya hain pr meri koi help nahi hui... Aaj main social media pe bharosa rakha kr aapse nivedan krta hun ki aap humari mdt kre....
Not to match mobile banking his problem
Not to my paytm account selecte
Not to Google pay -----------
Not to bhim app. -----------
But why give the reason....reply to me.
ATM related
Mere pitaji gaon mein ATM se 28 July ko Paisa nikaalne ke liye gaye the aur ATM se Jaise hi thoda Paisa nikala light cut Gaya aur Paisa pakad mein nahin aaya aur nikla bhi nahin aur fir se andar chala Gaya to fir main toll free number per phone kiya aur complaint number liya aur complaint number per jakar branch manager ko de diya lekin vah log mere ko bolte hain ki 2 din bad aap 5 din bad aaye aur abhi tak kuchh nahin hua ha aur FIR Aaj 4 September ko toll free number se phone kiya to o bol rahe hain ki complaint number galat Diya hua hai mujhe pata nahin chal Raha hai ki main kya karunga aap hi kuchh sudhar dijiye.
Account number_60142306723
Older name_Haider Ali jumman Miyan
Pension
I am retired from bank's services on 28/02/2019 from dharangaon br.(1903). as SPL assistant my p f no is 16001 while calculating my pension officiating allowance of RS 882.43 was not taken in consideration. I have already intimated staff dept in the month of February after submition of pension claim. I request you to verify the claim & pay me pension after giving effect officiating allowance.