Confirmtkt Customer Care No. 080-6824 3910

Updated on Friday, 18 February 2022 - 5:45pm
All India Number(s): 
  • 080-6824 3910 (Train & Bus booking Enquiry)
Website: 
Official Website

IVRS Menu

080-6824 3910

First select the preffered language

  • Press 1 - If you are unable to book ticket after payment.
  • Press 2 - To know the status of refund.
  • Press 3 - For PNR Enquiry & running status of train.

Emails

  • support [at] confirmtkt [dot] com (General Enquiry)

Install App

Important Links

Cancellation Charges & Rules

Tatkal Tickets

  • Get full refund in confirmTkt App opting free cancellation option while cancelling ticket anytime 4 hours before scheduled departure/chart preparation.
Confirmed (Reserved) Tickets
  • Minimum cancellation charges within 48 hours before the scheduled departure of the train
    1st AC/executive class Rs. 240
    2 AC/1st Class Rs. 200
    3AC/ACC/3A economy: Rs. 180
    Second sleeper class Rs. 120
    Second class Rs. 60
  • 25 percent subject to minimum charge within 48 hours and 12 hours before the scheduled departure of the train.
  • 50 percent subject to minimum charge within 12 hours and 4hours before the scheduled departure of the train.

Waitlist Ticket/ RAC Tickets

  • Clerkage charge of Rs. 60 per passenger plus GST is deducted from refund fare if the ticket is cancelled within 30 minutes before the scheduled departure of the train.
  • Clerk charges per passenger (GST additional for AC class)
    Class 1A/EC 2A 3A CC FC SL 2S
    Confirmed 240 200 180 180 200 120 60
    RAC/WL 60 60 60 60 60 60 30

For more information please read

Other Emails

  • careers [at] confirmtkt [dot] com (For Careers)
  • alliances [at] confirmtkt [dot] com (For Alliance Enquiry)

Corporate Head Office

Confirm Ticket Online Solutions Pvt Ltd
2nd floor, Indiqube Hexa,
HSR Layout Sector 6,
Bengaluru, Karnataka 560102

Social Sites

Comments

No refund

Submitted by Ticket failed no refund (not verified) on Tue, 04/10/2022 - 9:11am.

My payment successfully done, ticket booking failed, since yesterday trying to customer service no any update my amount 2401 need immediately

Sir my flight ticket

Submitted by Ajeet Singh (not verified) on Fri, 11/12/2020 - 12:05pm.

Sir my flight ticket 5/12/2020 PNR no EPHV6E. Is automatically cancelled on dated 04/12/2020 but refund not received up till this date please help m

Regarding refund

Submitted by Mark Peter (not verified) on Wed, 01/04/2020 - 12:19am.

Sir,
I have canceled my train ticket ,But I still didn’t receive my refund I waiting over 8 working days please help me let me get the refund .
Thanking you

Refund

Submitted by Debashish Sanyal (not verified) on Wed, 22/01/2020 - 9:23am.

I requeted for the amount of 4422, which was stucked up in wallet. Now in refund status it is showing "amount refunded".But so far not credited in my acount.

Not refund my money

Submitted by Deepak (not verified) on Mon, 13/01/2020 - 1:56am.

12/01/2020
Dibited mony 1306.rupees.my account but tickets not booked, so plz return my money on my account

Not refund my money

Submitted by Deepak (not verified) on Mon, 13/01/2020 - 1:50am.

12/01/2020
Dibited mony my account but tickets not booked, so plz return my money on this account

Regarding Refund amount

Submitted by Nikhil Nahate (not verified) on Sun, 22/12/2019 - 11:18am.

Please refund my amount of Rs.1331.00 ,as if ticket is not book in irctc.

Three thousand rs amount not refunded yet

Submitted by Vishnu Priya (not verified) on Thu, 19/12/2019 - 11:57am.

Train : madurai to Chennai central
Express : TEJAS EXPRESS

Date : 11/11/2019
No of passenger : 3

One male and 2 female

I HAD CANCELLED IT ON 6 /11/2019 .
BUT MONEY IS NOT REFUNDED YET

Money refund

Submitted by Anonymous (not verified) on Sun, 08/12/2019 - 7:49am.

I made tiket from Mumbai to Delhi on 8 Dec of 10 Dec after make payment I forgot my IRCTC password so l didn't make my tiket please refund my amount of 2059 Rs immediately.
Thank u

Complaint

Submitted by Anonymous (not verified) on Wed, 04/12/2019 - 8:33am.

I have booked 5 tickets on 3rd December from nezamabad to visakhapatnam amount 2340rs for some reason I have cancelled the tickets. Amount deducted was 690rs how can you cancel that much amount I have cancelled the tickets within 12hrs how can you deduct that much amount is that fare. How can we use your app again if this was happening how can we believe you I want my money return back.

Tickets not generate

Submitted by RiyaZ (not verified) on Sat, 30/11/2019 - 5:05pm.

I booked tckt amount deducted in my account but tickets not generate .plz give me my amount plz

Payment rifund regarding

Submitted by Imran (not verified) on Sat, 23/11/2019 - 2:31pm.

Mera 7 nambur ko 201 rupe ka payment 3 bar kata gya hai or rifund time 14 dayes thaaa abhi tak nhi aya mera user id imranmansuri hai tracagsoin id tcit id

refund amount

Submitted by PALAKSHA (not verified) on Fri, 25/10/2019 - 12:22pm.

hello,

I have requested for refund amount of Rs 4939 which was stuck up in the wallet on 17th Oct 2019.
it was displayed that the amount will be refunded by 26th Oct 2019.
in the app it is showing that the amount is refunded,but still it is not credited in my account.

Cannot book my train from my confirmtkt wallet balance

Submitted by Nayaz Ahmed H.J (not verified) on Wed, 23/10/2019 - 11:17am.

Sir,
When I book train amount is getting credited but It's asking password and captcha after which my amount is refunded to wallet.
I tried to change my password but again it's asking registered mobile number but it's not taking my mobile number also
Mostly I have forgotten my given mobile number or password.
I need to book Tatkal ticket from Secunderabad to bellary junction today I,e on 23/10/19 for tomorrow I,e 24/10/19.

Pls help me out...

User name is ....ahmednayaz
Mail id.... gahmednayaz07 [at] gmail [dot] com
Mobile number is 7097xxxxxx.

Regards
Nayaz ahmed.
Hyderabad

Not refunded the amount in to my account

Submitted by Anonymous (not verified) on Thu, 17/10/2019 - 12:17pm.

HI Team,

Had the amount in my wallet and it was showing as refunded but it is not refunded to my account

Need the amount to be refunded to my account

Iam trying to book ticket from your site, the money goes to cred

Submitted by Sangeeta attreya (not verified) on Wed, 16/10/2019 - 9:19am.

Iam trying to book ticket from the site but can't do My money back into credit of the account Now I dont want to book ticket from the site When do i get money refund

Money not refunded..

Submitted by Prince Kumar (not verified) on Wed, 09/10/2019 - 1:49pm.

Yesterday I booked a ticket for 453 rs(but not booked) and two times 453 rs have been deducted from my account and I have got only 484 rs in my wallet.your customer service number is not working.please try to contact me immediately.
Disappointing!!!!really bad customer service ..

Non receipt of refund

Submitted by ARUR CHAND ARORA (not verified) on Fri, 05/07/2019 - 11:11am.

I am still waiting for refund of RS. 1226
(373+373+4616)paid to you on 24/06/2019 and credited back to my Wellet due to nonbooking and then reported refunded on 27/06/2019.

Non recepit of refund

Submitted by ARUR CHAND ARORA (not verified) on Fri, 05/07/2019 - 11:02am.

Sir. I have paid RS. 1226( 373+373+464+14)on 24/6/2019 for booking of rail ticket but ticket were not booked. Ultimately the amount was added in my wallet. The same now shows to have refunded on 27/06/2019.But I have not received any amount in my bank account.

Please ensure refund