Croma Customer Care No. 1800 572 7662

This Branch has more Sales personnel than customers. As you enter these idiots throng on you as if they care for you so much.

Once you buy the equipment, thats it. They just dont care for you.

In my case I bought 4 Nos. Croma 1T unit. They were just rushing to deliver the units. I told them only after they survey the site conditions they should deliver and install the units subsequently.

They said Yes Yes Yes for everything. But what they did was just, blindly delivered the units. Subsequently when their AC engineers saw the site they say the drain pipe laid is not ok and many things. My request was absolutely straightforward,. I am buying the AC units for my new flat. If at all there is requirement for changing to another brand, another unit they should inter-change. Inspite of agreeing to this, they were playing hide and seek. Saying another model not in stock, higher tonnage is not there and various reasons. I dont think they are good people to deal with.

Dear sir/madam,

I have purchased an voltas window air conditioner with your company along with extended warranty service package for 36 months from croma Prabhadevi .

I had complained as air condition cooling was not available on 6th Feb 2024. There was delay & no one arrived at my place to solve issue. Now again I have complained on 19th Feb the technician came on 22nd & checked the machine. He said he will come next day with another person & will solve issue as he was unable to bring the machine out as it was a window air condition he thought it was a split .Today I called him what time he is coming then he asked for money to come again.

I have taken the 36 months zipcare.my complaint of non cooling is not solved. Kimdly do the needful ASAP. As I am a senior citizen & I have taken this with croma assurance.

Rgds
Ashok

Hi Team,

I have purchased croma tv 40 inch on 27-May-2023 from Tata neu app and delievery date was 29-May-2023. I have not recieved this product yet, nor have i recieved any update. Please i want to know where it is getting delayed. Please i need a solution asap.

I have purchased apple iPhone 13 online. While waiting for delivery. That day courier boy said your order is returning back as per customer request. I have told them we never raised that kind of request. Neither any call received from any one. Till time neither I got the parce nor get payment return. I am literally stuck. Worst experience ever.
Complaint id : C000064276

It's been like a month and a half i raised my complaint regarding the washing machine but my issue isn't resolved yet. So called technicians never show up and even after calling they don't attend the calls, showroom staff is a waste and of no help at all. Location hubli Karnataka.

Dear Sir,

I have bought sector 12 from Gurgaon Croma on mobile and the staff there is very bad and talk very rudely with the customer and spend a lot of time in billing. Why sit and teach the entire staff how to talk to the customer.

My AC is not working. LAst year I purchased it there is no contact details to customer service what should I do

I hvae any try for communication but not connected coustmer number
Many requests Change my machine
But not any responce
My number

Croma vadodara is keeping very bad product.we had bought tv, ac , mobile all product was obsolete and within 1 year it was damaged. Very poor customer service and selling old and defective products. Please check properly before buying from croma.

Very poor service from croma exclusive stores of mangalore.

Dear sir
Cannot find any complain no's on web ... My Croma Make,1.5 TR split AC is not working properly can I get a complaint no.for Ahmedabad City

Hello im from new delhi Vasant kunj im searching a job like salesadvisor . Please contact me