Dmart Customer Care No. 022-6812 0900

Today,29-11-24 in Virugambakkam, Chennai, D- mart @11am to 12pm, after collecting required items and reaching billing counter, half of items were billed and when needed to bill jaggery powder 18 nos. the counter personell said only 3 nos. of the item is allowed per person. The main reason for my shopping today was to purchase jaggery for my home need and parets. So I said there's no instruction notice stating that above item. She enquired with supervisor/ manager ( a lady) who was too rude and said can't bill more than 3 nos. of jaggery packet, and shouted "D- mart is a retail shop and not a whole sale shop. Hence she will not allow to purchase 17/18 packets". She was harsh in her attitude. I said if can't purchase jaggery 17 packets, will not purchase other things, as its for parents who's diabetic and its for 2 to 3 months.Already the bill has come upto Rs.4000/- and had one more basket to be billed. She said then don't buy any of the items and walked away instructing other staff to take away all items. So my hardwork of collecting all required items to purchase for nearly one to one and half hour become waste.
If a notice was placed above the item,then I will agree as its my mistake. The instruction was not placed above the item which is their mistake and no politeness in the lady supervisor/managers behaviour. As customers we are polite and approach them with respect. But this person was so..rude..She behaves like she owns D-mart. Please do needful as such behaviour will affect other customers and may influence other workers too.

I want to report billing Queue Mismanagement for Dmart Dahisar West, Kandapada, Mumbai 400068. There is a seperate queue for vehicle owner on 1st floor which has only 2 active billing counter due which there is always big queue lined up for all 2 and 4 wheeler vehicle owner who have parked in Dmart basement as they are not allowed bill on ground floor counters where there is big number of active counters. 1st floor has capacity of 5 billing counter, please take some action to increase coordination and communication to resolve the issue.

date 23-07-2023 i swap my hdfc card amount 1339.86 to time deduct. still not reverse amount. please look into this issue & r

Even after multiple complaints registered and called for refund of the amount deducted Rs.2354/- for which order was not placed in DMart ready on 31.01.2023.

Hello dr team today 22nd September i have very bad experience with your employees at dmart pratap Nagar Jaipur. They have closed icecream counter before 10 pm and just few seconds after 10 pm they refused to give icecream even i requested but they were behaving like they are king. The salesman at icecream outdoor counter is very rude.please tell hime once that how to behave with customers...

I made online shopping and delivery date booked was 18 Aug between 6 to 9 pm from ready delivery ,lokhandwalla township.
Due to certain exigencies I was having problem for picking up at scheduled date and time.I tried to convey same by going to app and trying to change slot.Subsequently 19 Aug I contacted customer care and requested that I will pick order on Sunday but he informed that your order will be cancelled if you fail to pick up today ie 19 Aug.It is totally ridiculous pathetic approach of customer care.
On 20 Aug I am getting call from customer executive in response to my complaint about order cancellation that pick up point was requested for holding order.
I am totally surprised with such approach and decided to stop shopping with dmart

Overcharged for wheet we took loose wheet of Rs. 31/- in 3 packs of 5 kg. Same wheet had overcharged on one counter is at Rs. 39.50 per kg. and on another it charged at Rs. 31/- per kg

If we are in hurry staff charged more on items even if we told the price of what we have taken.

The complaint is that when we notice the bill charged more at home and call the malad Mumbai dmart on same day they accept it and told me no need to bring wheet come and collect the money overcharged. When my husband had visited malad dmart they told us bring wheet and then overcharged money will be given. Why they harrasing customer even staff has committed cheating.
Is it possible after one visit once again we have to visit dmart by carrying wheet for collecting overcharged money.
Who will paid our traveling charges

D mart ranip center sales manager misbehave for me and that person are behave not good...

Dear Sir/madam,

I am regular customer of D-mart Moshi from Pimpri Chinwad, Maharashtra.
Today I was stopped to enter just because at the gate I said hi to one of our friend at DMart entrance and both are entering one by one but on main gate & security stopped to one of us. Not allowing to to enter in DMart and saying that you both are from same family and allowed to go only one person.
We are requested to check our ID cards where names & address both are different and they are not ready to check also. And same thing happened to other members so there is an people mob is waiting on gate and doing the partiality were couples are allow to enter but 2 male or female are not allowed.

When I am waiting outside, that time I get to know that this happening from morning.

Instead of social distance they are creating a MOB at the main gate. And security is saying if you want to raise the complain they do it, nothing will happen.

One observation at billing counter were debate is happening because of change and that women is saying from main gate security purse is not allowing then how we can provide change, so instead of that billing counter should have sufficient change.

So just a request that ask security person talk to customer in proper manner.

Thanks

bought some grocery and other shoppings related to home on date 31.5.2020 time near about 3 to 3.45pm. I used my debit card. On first time the machine does not working well. Then the worker restart his machine .Agian I use my debit card. But when I left d mart I saw there is double transaction There is double transaction of Rs 503from my account

I am three time order given d mart online but my order not delivered very bad

Respected Sir,
I am the native of Karad Malakapur.l have been trying to get time slot for him delivery from the last week.But am unable to get it. I enquired about it ,they were also unable to tell me the exact time of opening of time slot.
It is very great inconvenience of the customers. When I contact them they told that time slot will open at 1.30 at night. I awake till 1.30. But there was no any time slot.So it it harassment of the customers mentally and physically.
So look in to your system drawbacks for better service and not harassment.

Thanking you.
Yours faithfully
Anand Sutar

Is there home delivery in Ulwe ???

Sir,
My order has to be delivered on may 5 but there is no response from your side. And your app still shows your order is created and delivery date is still may 5.today is may 7 2020 still my delivery is not been received.
Please tell me when we get our order.
Note:
1 add comment section on your app or chat section.
2 please tell the costumer exact time and
date of delivery or tell them your order is cancel or something like that.

This is neeraj from indore (Rajendra nager).
Pin code:452013

Thank you

Since the launch of the MR5 branch, I have been buying goods from your branch but today I was able to order online without having to go for lockdown. Today my order came home but. Your Delivery Boy returns the parcel to forget to bring the bill I requested a lot, but the percel is returned. When will I get my order? If I do not get it I will not take your service again.My order number - 8739938

i am navjot saluja i am interested in dmart in nagda jn

I want partnership with dmart tell me the details of land approximately need it can be 1600sqft and process of the store pls tell me or call me

Hello,
I am Pradip Chaudhari from pune rural ,I am a figs producer in farm, I can supply fresh figs to your pune's branches, If you require fresh fruits, then you can contact me,

Hi sir
I had purchase euipment in karad Dmart
Total purchase 40nos euipment but when i check found 38 nos.also i had payment via credit card 40nos. 2 euipment is payment Extra that euipment name is (4nos Detol soap & 4 nos Santoor soap ) it's haping 2 times in Dmart with me please look this sir.
Please give me rpy why this happing?

630 grams of urad dal was purchased 43.47 rupees. while its bill was made of 1 kg 260 grams 86.31 rupees on date 13/09/19 time 10:00 pm.

Worst Dmart which I have ever visited and the billing staff are very rude and very argumentative and they are abusing customers and they are treating customers as they are fools and uneducated people. Worst place to visit. Even though they are giving offers they need to have common sense of respecting the customers, which is not at all happening here.

I have bought Protinex Venila falvour 200 gm toda in that box it was clearly mentioned that Shaker bottle is free with the item but i have not got the same please look into this Manner.

Sir, I am Maneesha Rajoli from Telangana.I am here to start my products through your Dmart.So, please give your suggestion. I humbly request you to please give right way.Thank you

I have purchased the items 02/03/2019 but it was declined at first time second time it swaped the amount of 2371/- but then and also my amount has been deducted 2 times from my account so how can i recover it ...by your executive mistake 15 days till now i didnt get the amount... and your ur dmart excutive unable to cooperate....pls help me

Hello Sir, today I purchased some chocolates in bangalore Siddhapura, actually I gave a card for payment, but they said my card is declained but in my account the amount is deducted how u can replace my account

I purchased a spining mop from dmart store at chinchwad two months ago ,it was working properly but since yesterday its hrdralic of spinng handle is not working properly..plz mention what to do and how to repair

sir
i am anil kumar from telangana i am here to start a business like dmart in my district adilabad.
so please i want the total information about the business

Customer service is not good at chennai dmart. There is no provision to keep billed items. Means,we can shop only one time. We can't go inside twice.