Deutsche Bank Customer Care No. 1800 123 6601

Updated on Tuesday, 30 November 2021 - 4:10pm
Organization: 
Toll free Number(s): 
  • 1800 123 6601
All India Number(s): 
  • 1860 266 6601 (Phone Banking)
  • +91 22 6601 6601 (Customers From Abroad)
  • 6601 6601 (Only for Mumbai Customers, Prefix std code)
  • 022-7180 6425 (Nodal Officer)
Website: 
Official Website

Email

  • customer [dot] care [at] db [dot] com (Customer care)
  • report [dot] fraud [at] list [dot] db [dot] com (Report fraud)

Important Links

SMS Services

Service Name SMS Format
Lost or Stolen Debit Cards

<BLOCK> <last 4 digits of card> to 561615

In case <BLOCK ALL> keyword is sent, all the
linked debit cards will be blocked
Fraud SMS “FRAUD” to 561615 from your registered
mobile no.

Branches

Locations Contact Details Address
Ahmedabad Phone No. : 079-71015000
Fax No. : 079-71015060
Work Hours : Monday to Saturday : 10 am to 4.30 pm
IFSC Code : DEUT0406PBC		 637, Ground Floor-B, Gulbai Tekra,
Off C.G.Road, Ahmedabad - 380006.
Aurangabad Phone No. : 0240-6615600
Fax No. : 0240-6615700
Work Hours : Monday to Saturday : 10 am to 4.30 pm
IFSC Code : DEUT0274PBC		 A-2 Ground Floor, Aurangabad Business Center,
Adalat Road, Dr. Rajendra Prasad Marg,
Aurangabad - 431005.
Bangalore Phone No. : 080-71935507
Fax No. : 080-71935555
Work Hours : Monday to Saturday : 10 am to 4.30 pm
IFSC Code : DEUT0797BGL		 No. 26 - 27, Ground Floor, Raheja Towers, M.G. Road,
Bangalore - 560001, Karnataka.
Chennai Phone No. : 044-71309696
Work Hours : Monday to Saturday : 10 am to 4.30 pm
IFSC Code : DEUT0916CNN		 4-4A Western Tower, Sunny Side, Shafee Mohammed Road,
Thousand Lights, Chennai - 600 006.
Delhi Phone No. : 011-71109600
Fax No. : 011-71109666
Work Hours : Monday to Saturday : 10 am to 4.30 pm
IFSC Code : DEUT0796DEL		 Ground Floor, Hindustan Times House, 18-20 Kasturba
Gandhi Marg, New Delhi 110 001.
Gurgaon Phone No. : 0124-7138282
Fax No. : 0124-7138181
Work Hours : Monday to Saturday : 10 am to 4.30 pm
IFSC Code : DEUT0279PBC		 Deutsche Bank, Ground Floor, DLF Infinity Tower A, Sector
25 A, DLF Phase II, Gurgaon - 122002.
Kolhapur Phone No. : 0231-6601300
Fax No. : 0231-6601400
Work Hours : Monday to Saturday : 10 am to 4.30 pm
IFSC Code : DEUT0273PBC		 221B / 1B, E Ward, Tarabai Park, Opposite D-Mart,
Kolhapur - 416003, Maharashtra.
Kolkata Phone No. : 033-71009614
Work Hours : Monday to Saturday : 10 am to 4.30 pm
IFSC Code : DEUT0917CAL		 9 Shakespeare Sarani, Ground Floor, Brooke House,
Kolkata - 700071, West Bengal.
Ludhiana Phone No. : 0161-6624508
Fax No. : 0161-6624501
Work Hours : Monday to Saturday : 10 am to 4.30 pm
IFSC Code : DEUT0404PBC		 SCO 9-10, Green Park Avenue, Canal Colony, Pakhowal
Road, Ludhiana, Punjab - 141002.
Moradabad Phone No. : 9045002169
Work Hours : Monday to Saturday : 10 am to 4.30 pm
IFSC Code : DEUT0403PBC		 8th Km. Stone, Delhi Road, Opp. Naya Moradabad,
Mangupura, Moradabad, U.P - 244001.
Mumbai

Phone No. : 022-71804500
Fax No. : 022-71804545
Work Hours : Monday to Saturday : 10 am to 4.30 pm
IFSC Code : DEUT0784PBC

 

Phone No. : 022-66009423
Fax No. : 022-66009666
Work Hours : Monday to Saturday : 10 am to 4.30 pm
IFSC Code : DEUT0784PBC

Deutsche Bank House, Hazarimal Somani Marg, Fort,
Mumbai - 400001, Maharashtra.

 

110 / Sidrah, S V Road & 8th Extension Road Corner, Khar
(West), Mumbai - 400 052, Maharashtra.
Noida Phone No. : 0120-7141108
Fax No. : 0120-7141111
Work Hours : Monday to Saturday : 10 am to 4.30 pm
IFSC Code : DEUT0278PBC		 Deutsche Bank AG, Som Datt Tower, Third Floor, K-2,
Sector 18, Noida - 201301.
Pune Phone No. : 020-71249000
Fax No. : 020-71249001
Work Hours : Monday to Saturday : 10 am to 4.30 pm
IFSC Code : DEUT0537PUN		 Suprem, CTS no 1337/2, Shop no 133/1 & 134/2,
Main ITI Road, Aundh, Pune - 411007, Maharashtra.
Salem Phone No. : 9042004546
Fax No. : 0427-2402684
Work Hours : Monday to Saturday : 10 am to 4.30 pm
IFSC Code : DEUT0402PBC		 Plot No: 9 & 10, Venkatathiri Nilayam, Yercaud Main Road,
Kannankurinchi Post, Salem - 636008, Tamil Nadu.
Surat Phone No. : 0261-6647210
Fax No. : 0261-6647239
Work Hours : Monday to Saturday : 10 am to 4.30 pm
IFSC Code : DEUT0405PBC		 124, Kalamandir House, Ghod Dod Road,
Surat - 395007.
Vellore Phone No. : 9042001135
Fax No. : 0416-2245245
Work Hours : Monday to Saturday : 10 am to 4.30 pm
IFSC Code : DEUT0401PBC		 R J Plaza, Ground Floor, No. 5, Katpadi Main Road,
Virudhampet, Vellore - 632006, Tamil Nadu.

ATM's

Location and Address
Ahmedabad
637, Ground Floor-B, Gulbai Tekra, Off C.G.Road,
Ahmedabad - 380006.
Landmark : Gulbai Tekra
ID : DEU1301
Service : Cash Dispenser and Cheque Deposit
Aurangabad
A-2, Ground Floor, Aurangabad Business Centre (ABC),
Adalat Road (Dr.Rajendra Prasad Marg),
Aurangabad - 431005.
Landmark : Opposite District Court, Adalat Road
ID : DEU0601
Service : Cash Dispenser and Cheque Deposit
Bangalore

Raheja Towers, 26-27, M G Road,
Bangalore - 560001.
Landmark : Raheja Towers
ID : DEU0501
Service : Cash Dispenser and Cheque Deposit

Velankani Tech Park, 43, Electronic City, Phase 2, Hosur
Road, Bangalore - 560100.
Landmark : Electronic City
ID * : DEU0504
Service Cash Dispenser and Cheque Deposit

IGATE, Epip Industrial Area, White Field,
Bangalore - 560066.
Landmark : Near Ginger Hotel
ID * : DEU0507
Service : Cash Dispenser and Cheque Deposit

Mind Tree, Global Village, Mysore Road, RV Engineering
College, Bangalore - 560059.
Landmark : Global Village
ID * : DEU0510
Service : Cash Dispenser

Campus 5B, RMZ Eco World, Marathalli outer ring road,
Devarabeeshalli, Bangalore - 560103.
Landmark : Eco World, Bellandur
ID : DEU0526
Service : Cash Dispenser

DBOI Cafeteria, Velankani Tech Park, 43, Electronic City,
Phase 2, Hosur Road, Bangalore - 560100.
Landmark : Electronic City
ID * : DEU0527
Service : Cash Dispenser and Cheque Deposit
Chennai

4-4A Western Tower, Sunny Side, Shafee Mohammed Road,
Thousand Lights, Chennai - 600 006.
Landmark : Opposite Nilgiris Supermarket
ID : DEU0301
Service : Cash Dispenser and Cheque Deposit

Guna Complex # 443 (304), Teynampet, Chennai - 600018.
Landmark : Near Teynampet Signal, Next to Ananda Hotel
ID : DEU0308
Service : Cash Dispenser
Delhi

Ground Floor, Hindustan Times House, 18-20 Kasturba
Gandhi Marg, New Delhi 110 001.
Landmark : Next To Statesman Building
ID : DEU0201
Service : Cash Dispenser and Cheque Deposit

Lurgi India, B-24/10, Mohan Cooperative Industrial Society,
Near Metro Sarita Vihar Metro Station, Pillar no. 283/284,
New Delhi - 110044.
Landmark : Near Metro Sarita Vihar Metro Station
ID * : DEU0227
Service : Cash Dispenser

France Embassy, 2/50 E Shantipath, Chanakyapuri,
New Delhi - 110021.
Landmark : France Embassy
ID * : DEU0228 Service : Cash Dispenser
Gurgaon

Ground Floor, Infinity Towers, DLF Phase II, Gurgaon - 122002.
Landmark : Opposite Ericcson Building (near DLF Gateway
Tower on NH-8) < br /> ID : DEU0203
Service : Cash Dispenser and Cheque Deposit

Copal Partners, Plot No. 267, Udyog Vihar, Phase-2, Gurgaon - 122016.
Landmark : Copal Partners
ID * : DEU0229
Service Cash Dispenser

Orchid Business Park, Ground Floor, Behind More Hypermarket,
Sector-48, Sohna Road, Gurgaon - 122018.
Landmark : Subhash Chowk, More Hypermarket
ID : DEU0230
Service : Cash Dispenser
Kolhapur
221B/1B, 'E' Ward, Tarabai Park, Kolhapur - 416003.
Landmark : Near Tarabai Garden
ID : DEU0701
Service : Cash Dispenser and Cheque Deposit
Kolkata
Brooke House 9, Shakespeare Sarani, Kolkata - 700071.
Landmark : Brooke House
ID : DEU0401
Service : Cash Dispenser and Cheque Deposit
Ludhiana
SCO 9-10, Green Park Avenue, Canal Colony, Pakhowal Road,
Landmark : Green Park Avenue
ID : DEU0901
Service : Cash Dispenser and Cheque Deposit
Moradabad
D-80, Sai Mandir Road, A-46, Deendayal Nagar, Phase I,
Ram Ganga Vihar Phase 2, Moradabad, Uttar Pradesh 244001
Landmark : Sai Mandir Road
ID : DEU1002
Service : Cash Dispenser and Cheque Deposit
Mumbai

Sidrah, Cts No. 624, Khar (W), Mumbai - 400052.
Landmark : Corner Of SV Road & 8th Road
ID : DEU0104
Service : Cash Dispenser and Cheque Deposit

Nirlon Knowledge Park, Block 1, Western Express Highway,
Goregaon (E), Mumbai - 400063.
Landmark : Next to Hub Mall
ID * : DEU0111
Service : Cash Dispenser and Cheque Deposit

Nirlon B7 , 3rd Floor, Nirlon Knowledge Park , Off Western
Express Highway, Goregaon (E), Mumbai - 400063.
Landmark : Next to Hub Mall
ID * : DEU0126
Service : Cash Dispenser

The Capital, Ground Floor, C-70, G Block, Bandra Kurla
Complex, Mumbai - 400051.
Landmark : Next to MMRDA Parking Area
ID : DEU0127
Service : Cash Dispenser

Deutsche Bank House, Hazarimal Somani Marg, Fort,
Mumbai - 400001.
Landmark : Near Sterling Multiplex
ID : DEU0128
Service : Cash Dispenser

Deutsche Bank Centre, Floor 5, Block B4, Nirlon Knowledge
Park, Goregaon (E), Mumbai - 400063.
Landmark : Next to Hub Mall
ID * : DEU0129
Service : Cash Dispenser
Noida
Deutsche Bank AG, Ground Floor, Som Datt Towers, K-2,
Sector 18, Noida - 201301.
Landmark : Som Datt Towers
ID : DEU0202
Service : Cash Dispenser and Cheque Deposit
Pune

Suprem, CTS no 1337/2, Shop no 133/1 & 134/2, Main ITI Road,
Aundh, Pune - 411007, Maharashtra.
Landmark : Opposite Ozone
ID : DEU0801
Service : Cash Dispenser and Cheque Deposit

DBOI Global Services Pvt Ltd, Tower C, Tech Park One, Airport
road, Yerwada, Pune - 411006.
Landmark : Next to Don Bosco school
ID * : DEU0808
Service : Cash Dispenser

7th Floor, DBOI Global Services Pvt. Ltd., Tower 5, Cybercity,
Magarpatta City, Hadapsar, Pune - 411013.
Landmark : Tower 5, Magarpatta City
ID * : DEU0809
Service : Cash Dispenser and Cheque Deposit
Salem
Raj Tower, No. 4, Brindavan Road, Fairlands,
Salem - 636007.
Landmark : Opposite to Jaya Hospital
ID : DEU1101
Service : Cash Dispenser
Surat
Block no. D, Shop no. 4, Indarprashta Complex, Ground floor,
Citylight Road, Surat - 395003.
Landmark : Opposite Citylight Mall
ID : DEU1403
Service : Cash Dispenser

Grievance Redressal

Level 1

  • Email at customer [dot] care [at] db [dot] com or from customer's online banking account
  • Customer can call our 24-hour phone banking number 1860 266 6601
  • Visit the nearest Deutsche Bank branch. Click here
  • Send a letter to-
    • Customer Care,
      Deutsche Bank AG,
      PO Box 9095, Mumbai – 400063

Level 2

In case the grievance is not resolved within 7 working days from the date of registration

  • Customer may escalate to email: "head [dot] services [at] db [dot] com"

Level 3

In case the grievance is still not resolved within 10 working days by the head services team

Level 4

Customer may contact the Principal Nodal Officer

  • Ms. Nalanda Kadam
    Principal Nodal Officer
    Deutsche Bank AG, India
    Private and Commercial Clients
    PO Box Number - 9094
    Goregaon Post Office
    Goregaon (E), Mumbai 400063.
    Email: nalanda [dot] kadam [at] db [dot] com

Level 5

If customer does not hear regarding their complaint within 30 working days, can approach-

Nodal Officers

Principal Nodal Officer

Ms. Nalanda Kadam
Address: Deutsche Bank AG, Nirlon Knowledge Park, B1,
Off Western Express Highway, Goregaon
(East), Mumbai - 400063, India.
Email: nalanda [dot] kadam [at] db [dot] com
Landline: 022-71806425
Fax: 022-71803963


Nodal Officer: Delhi / Noida / Gurgaon

Mr. Ankush Choudhary
Vice President & Regional Head - North
Address: Deutsche Bank AG, ECE House, 28 - K G Marg,
New Delhi - 110001, India.
Email: ankush [dot] choudhary [at] db [dot] com
Landline: 011-71109699
Fax: 011-71109666

Nodal Officer: Kolkata

Mr. Yogender Singh
Area Head
Address: Deutsche Bank AG, Ground Floor, 9 Shakespeare Sarani,
Kolkata - 700071, India.
Email: yogender [dot] singh [at] db [dot] com
Landline: 033-71009600
Fax: 033-71009666



Nodal Officer: Chennai / Salem / Vellore

Ms. Jayashree Rajan
Area Head
Address: Deutsche Bank AG, 4-4 A Western Tower, Sunny Side,
Shafee Mohammed Road, Thousand
Lights, Chennai - 600006, India.
Email: jayashree [dot] rajan [at] db [dot] com
Landline: 044-71309611
Fax: 044-71309660



Nodal Officer: Bangalore

Mr. Saurabh Sharma
Vice President & Regional Head - South
Address: Deutsche Bank AG, Floor Ground, Raheja Towers, 26-27
M G Road, Bangalore - 560001, India.
Email: saurabh [dot] sharma [at] db [dot] com
Landline: 080-71935501
Fax: 080-71935555



Nodal Officer: Mumbai

Mr. Anand Thomas
Vice President & Regional Head - West I & East
Address: Deutsche Bank AG, Floor Ground, DB House, Hazarimal
Sonami Marg, Mumbai - 400001, India.
Email: anand [dot] thomas [at] db [dot] com
Landline: 022-71804501
Fax: 022-71804545




Nodal Officer: Kolhapur / Aurangabad / Pune

Ms. Radhika Apte
Vice President & Regional Head - West II
Address: Deutsche Bank AG, Floor Ground, Suprem, Main ITI Rd,
Opp Ozone, Pune - 411007, India. Email: radhika [dot] apte [at] db [dot] com
Landline: 020-71249010
Fax: 020-71249001



Nodal Officer: Ludhiana

Mr. Darpan Wadhwa
Area Head
Address: Deutsche Bank AG, Floor Ground, SCO 9-10, Green Park Avenue,
Canal Colony, Pakhowal
Road, Ludhiana - 141002, India.
Email: darpan [dot] wadhwa [at] db [dot] com
Landline: 0161-6624500
Fax: 0161-6624500



Nodal Officer: Moradabad

Mr. Lalit Pathak
Area Head
Address: Deutsche Bank, 8 km Mangupura, New Moradabad, Moradabad
- 244001, India.
Email: lalit [dot] pathak [at] db [dot] com
Landline: 0591-6544405


Nodal Officer: Ahmedabad

Mr. Rajeev Gupta
Area Head
Address: Deutsche Bank AG, 637, Gulbai Tekra, Off C.G.Road, Ahmedabad
- 380006, India.
Email: rajeev-s [dot] gupta [at] db [dot] com
Landline: 079-71015011
Fax: 079-71015060



Nodal Officer: Surat

Mr. Varun Shukla
Area Head
Address: 124, Rajmal Lakhichand Building, Ghod Dod Road, Surat
- 395007, India.
Email: varun [dot] shukla [at] db [dot] com
Landline: 0261-6647222
Fax: 0261-6647239



All India Banking Ombudsman

Form Centre

Customer Care Address

Deutsche Bank AG,
PO Box 9095,
Mumbai - 400 063.

Corporate Office

Deutsche Bank AG
Corporate Headquarters in India
Deutsche Bank House, Hazarimal Somani Marg
Fort, Mumbai 400 001,
India.
Tel: 022-66584600

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