Dhanlaxmi Bank Customer Care No. 044-4241 3000

Updated on Friday, 22 December 2023 - 3:24pm
Organization: 
Toll free Number(s): 
  • 1800 425 1747 (For Complaint/Query)
All India Number(s): 
  • 044-4241 3000 (For Contact Support)
  • 0487-661 3000(Customer Service)
  • 889 355 3553 (Missed call no. to know A/C balance)
  • 088-9355 3553 (Disable/Enable Debit Cards)
Website: 
Official Website

IVRS Menu: 044-4241 3000

  • Press 1: If you are an existing customer.
    • Press 0: For loss of card or fraud reporting.
    • Press 1: For account related information.
    • Press 2: For credit card.
    • Press 3: For loans.
    • Press 4: For general information.
  • Press 2: If you are a new customer.

Emails

  • customercare [at] dhanbank [dot] co [dot] in (For General Query)
  • customer [dot] complaint [at] dhanbank [dot] co [dot] in (For Complaint)

Install App

Important Links

Missed Call Services

Sr.No. Service Contact No.
1 Get instant SMS with your account(s) balances. 080-67747700
2 Get the last 3 months E-Statement of your A/cs to your mailbox. 080-67747711
3 Get the One Day E-Statement of your A/cs to your mailbox. 080-67747733
4 Disable/enable your Debit cards. 8893553553

Grievance Redressal Procedure

  • If you have any complaint/query, then you can contact at toll free number 18004251747 or email at customercare [at] dhanbank [dot] co [dot] in.
  • If you are not satisfied by the resolution provided, then you can contact to the Nodal Officers to Banking Ombudsman:
    Sr.No. Designation Name & Designation Contact No. Email Address
    1 Principal Nodal Officer &
    Nodal officer-Kerala

    Shri. Raghunath R, (AGM) -
    Business Development & Planning

    		 9539007125 raghunath [dot] r [at] dhanbank [dot] co [dot] in Thrissur, Kerala Dhanlaxmi Bank Ltd., Corporate
    Office, Punkunnam, Thrissur Kerala - 680002
    2 Nodal Officer-Tamil Nadu Shri. Ramakrishnan S,(AGM) -
    Regional Head Tamil Nadu    		 8939703733 ramakrishnans1 [at] dhanbank [dot] co [dot] in Dhanlaxmi Bank Ltd, Regional Office, Om Sakthi
    Towers, No:163, Anna Salai, Chennai - 600002.
    3 Nodal Officer-Maharashtra & Gujarat Shri Sunny George, (DGM) -
    Regional Head West    		 9619357088 sunnygeorge [at] dhanbank [dot] co [dot] in West Dhanlaxmi Bank Ltd., Thirumallai House, Rd
    No: 29, Near Sion Hill Fort,Sion (East), Mumbai - 400022.
    4 Nodal Officer-Kolkata, Bhopal,
    Kanpur , New Delhi, Jaipur & Chandigarh    		 Shri. Sreekumar M P,(DGM) -
    Regional Head North    		 9582228950 sreekumarmp [at] dhanbank [dot] co [dot] in Dhanlaxmi Bank Ltd, Regional Office, Door No: 10185
    A, Arya Samaj Road, Karol Bagh, New Delhi -110005.
    5 Nodal Officer - Andhra Pradesh ,
    Telangana & Karnataka    		 Shri. Satyanarayana K,(AGM) -
    Regional Head Hyderabad    		 8297203366 satyanarayanak [at] dhanbank [dot] co [dot] in Dhanlaxmi Bank Ltd. Trend Set Towers Ground Floor,
    8-2-289/10, Road No. 2, Banjara Hills, Hyderabad, Telangana - 500 034
  • If your complaint in not resolved by nodal officer, then you can also lodge your complaint through RBI Ombudsman.

Administrative Offices

Sr.No. Location Contact No. Email Address
1 Thiruvananthapuram 0471-2577410, 0471-2577510, 0471-2473766 rotvm [at] dhanbank [dot] co [dot] in Dhanlaxmi Bank Ltd, Regional Office. TC30/1398/4, Amrith
Plaza, 2nd Floor, Nalumukku Junction, Pettah(PO), Thiruvananthapuram - 695024
2 Delhi 011-28757336, 011-28757338, 011-28757335 rodelhi [at] dhanbank [dot] co [dot] in Dhanlaxmi Bank Ltd, Regional Office, Door No: 10185 A,
First Floor, Arya Samaj Road, Karol Bagh, New Delhi -110005
3 Ernakulam 0484-6615000, 0484-6615079 roekm [at] dhanbank [dot] co [dot] in Dhanlaxmi Bank Ltd, Regional Office, Dhanalakshmi Buildings,
1st Floor, Marine Drive, Kochi, Kerala - 682031
4 Mumbai 022-24020095, 022-24020029 ro [dot] west [at] dhanbank [dot] co [dot] in Dhanlaxmi Bank Ltd, Regional Office, Ground Floor,Thirumalai
House, Near Sion Hill Fort, Road No. 29, Sion (E), Mumbai, Maharashtra - 400022
5 Kozhikode 0495-2720205, 0495-2720120 calicut [dot] ro [at] dhanbank [dot] co [dot] in Dhanlaxmi Bank Ltd, Regional Office, Essay Tower Ground Floor,
Jail Road Kozhikode – 673004
6 Chennai 044-49037098, 044-49037082 ro [dot] chennai [at] dhanbank [dot] co [dot] in Dhanlaxmi Bank Ltd, Regional Office, 104 & 107, Second Floor,
Om Sakthi Towers No.163, Anna Salai Chennai - 600002
7 Thrissur 0487-6627030, 0487-6627036 rotcr [at] dhanbank [dot] co [dot] in Dhanlaxmi Bank Ltd, Regional Office, Dhanalakshmi Buildings
Punkunnam Thrissur - 680002
8 Hyderabad 040-23547236 hydoffice [at] dhanbank [dot] co [dot] in Dhanlaxmi Bank Ltd, Regional Office, Trend Set Towers, Ground
Floor, 8-2-289/10, Road No.2, Banjara Hills, Hyderabad, Telangana- 500034

NEFT/RTGS Cell

Dhanlaxmi Bank, DLB Bhavan,
Punkunnam, Thrissur 680 002.
Phone: 0487-6627046, 0487-6627084
E mail: rtgs [at] dhanbank [dot] co [dot] in, neft [at] dhanbank [dot] co [dot] in

Activation of Aadhaar Enrolment and Update Centres

Sr.No. Branch Name Telephone IFSC Code Lockers Address
1 Guruvayoor Devaswom,
Guruvayoor		 0487-2552829 DLXB0000259 No Sreepadmam Building
South Nada Guruvayoor
Trichur Kerala 680101
2 High Road-Thrissur 0487-2440303 DLXB0000009 Yes X / 1274
Basilica Platinum Jubilee
Building High RaodNew
Chruch Road,Thrissur 680001
3 Pushpagiri-Thrissur 0487-2383123,
0487-6627044,
0487-6627064		 DLXB0000004 Yes Ground Floor
Dhanalakshmi Complex
Punkunnam Thrissur 680002
4 Round South-Thrissur 0487-2442303 DLXB0000015 Yes 1st Floor
Pathayapura Paramekkavu
Devaswom Building Round
South, Thrissur 680001
5 Thottippal 0480-2791483 DLXB0000046 Yes 11/122 Pudukkad - Mapranam Road
Thottipal Thrissur Dist 680310
6 Thrissur Main 0487-2383083,
0487-2383093		 DLXB0000001 Yes XX/ 462
Kochu Bhavan M G Road Poothole
P.O,Thrissur 680004

NRI Contact

Dhanlaxmi Bank Corporate Office,
Poonkunnam, Thrissur -680 002
Ph: 0487-7107486
Email Id: nricell [at] dhanbank [dot] co [dot] in

Vigilance Contact

Name: Balasubramanian A D, Chief Vigilance Officer
Contact No.: 0487-7107565, 0487-7107566, 9539003279
Email: balasubramanianad [at] dhanbank [dot] co [dot] in, vigilance [at] dhanbank [dot] co [dot] in

Corporate Office

Dhanlaxmi Bank Ltd., Corporate Office,
Punkunnam, Thrissur, Kerala-680002
Ph: 0487-7107100

Registered Office

Dhanlaxmi Bank Ltd. Dhanalakshmi Buildings
P.B No.9 , Naickanal, Thrissur. Kerala - 680001
Ph: 0487-2999711

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