Dhanlaxmi Bank Customer Care No. 044-4241 3000

Updated on Saturday, 22 November 2025 - 12:32pm
Organization: 
Toll free Number(s): 
  • 1800 425 1747 (To Report An Unauthorized/Fraudulent Electronic Transaction, 24x7)
All India Number(s): 
  • 044-4241 3000 (For Phone Banking/Report An Unauthorized Electronic Transaction, 24x7)
  • 080-6774 7700 (Missed Call No. To Know Your Account Balance Through SMS)
Website: 
Official Website
iOS App: 
DhanSmart
iOS App: 
BHIM DLB UPI
Android App: 
Dhanlaxmi Bank Mobile Banking
Android App: 
BHIM DLB UPI

IVRS Menu: 044-4241 3000

Select your preferred language

  • Press 1: If you are an existing customer
    • Press 0: For loss of card or fraud reporting
    • Press 1: For account related information
    • Press 2: For credit card
    • Press 3: For loan
    • Press 4: For general gnformation
  • Press 2: If you are a new customer

Email

  • customercare [at] dhanbank [dot] co [dot] in (For Customer Care)
  • support [at] dhanbank [dot] co [dot] in (For Complaint)

Important Links

Missed Call Services

Sr No. Service Contact No.
1 Get instant SMS with your account(s) balances. 080-67747700
2 Get the last 3 months E-Statement of your A/cs to your mailbox. 080-67747711
3 Get the One Day E-Statement of your A/cs to your mailbox. 080-67747733
4 Disable/enable your Debit cards. 8893553553

Grievance Redressal

Level 1:

Level 2:

  • If your query is still not resolved or you are not satisfied with the resolution provided at Level 1 you can contact your regional nodal officers:
    Sr.No. Office Contact No. Email Address
    (Dhanlaxmi Bank Ltd)
    1 Regional Office: North 9582228950 rodelhi [at] dhanbank [dot] co [dot] in Regional Office, Door No: 10185 A, Arya Samaj Road, Karol Bagh, New Delhi -110005
    2 Regional Office: West 9619357088 ro [dot] west [at] dhanbank [dot] co [dot] in Thirumallai House, Rd No: 29, Near Sion Hill Fort, Sion (East), Mumbai - 400022.
    3 Regional Office, Hyderabad 8297203366 hydoffice [at] dhanbank [dot] co [dot] in Trend Set Towers Ground Floor, 8-2-289/10, Road No. 2, Banjara Hills, Hyderabad, Telangana - 500 034
    4 Regional Office Tamil Nadu 8939703733 ro [dot] chennai [at] dhanbank [dot] co [dot] in Regional Office, Om Sakthi Towers, No:163, Anna Salai, Chennai - 600002.
    5 Corporate Office, Thrissur, Kerala 9539007125 customer [dot] complaint [at] dhanbank [dot] co [dot] in Corporate Office, Punkunnam, Thrissur Kerala - 680002

Level 3:

  • If you have still not received the resolution or you are not satisfied with the resolution provided at Level 3 then you can contact at the details given below:
    • Contact No.: 0487-7107151
    • Email: customer [dot] complaint [at] dhanbank [dot] co [dot] in
    • Address: Dhanlaxmi Bank Ltd.
      Corporate Office, Punkunnam,
      Thrissur Kerala - 680002

Level 4

  • If your query is not resolved or you are not satisfied with the resolution provided at the above levels, then you can escalate your complaint to Central Banking Ombudsman at:
    • Contact No.: 14448 (9:30am-5:15pm)
    • Address: Centralised Receipt and Processing Centre (CRPC),
      Reserve Bank of India, 4th Floor,
      Sector 17, Chandigarh - 160017
  • You can also lodge complaint online through RBI Complaint Management System (CMS) Portal .

Administrative Offices

Sr No. Location Contact No. Email Address
(Dhanlaxmi Bank Ltd)
1 Thiruvananthapuram 0471-2577410, 0471-2577510, 0471-2473766 rotvm [at] dhanbank [dot] co [dot] in Regional Office. TC30/1398/4, Amrith
Plaza, 2nd Floor, Nalumukku Junction, Pettah(PO), Thiruvananthapuram - 695024
2 Delhi 011-28757336, 011-28757338, 011-28757335 rodelhi [at] dhanbank [dot] co [dot] in Regional Office, Door No: 10185 A,
First Floor, Arya Samaj Road, Karol Bagh, New Delhi -110005
3 Ernakulam 0484-6615000, 0484-6615079 roekm [at] dhanbank [dot] co [dot] in Regional Office, Dhanalakshmi Buildings,
1st Floor, Marine Drive, Kochi, Kerala - 682031
4 Mumbai 022-24020095, 022-24020029 ro [dot] west [at] dhanbank [dot] co [dot] in Regional Office, Ground Floor,Thirumalai
House, Near Sion Hill Fort, Road No. 29, Sion (E), Mumbai, Maharashtra - 400022
5 Kozhikode 0495-2720205, 0495-2720120 calicut [dot] ro [at] dhanbank [dot] co [dot] in Regional Office, Essay Tower Ground Floor,
Jail Road Kozhikode - 673004
6 Chennai 044-49037098, 044-49037082 ro [dot] chennai [at] dhanbank [dot] co [dot] in Regional Office, 104 & 107, Second Floor,
Om Sakthi Towers No.163, Anna Salai Chennai - 600002
7 Thrissur 0487-6627030, 0487-6627036 rotcr [at] dhanbank [dot] co [dot] in Regional Office, Dhanalakshmi Buildings
Punkunnam Thrissur - 680002
8 Hyderabad 040-23547236 hydoffice [at] dhanbank [dot] co [dot] in Regional Office, Trend Set Towers, Ground
Floor, 8-2-289/10, Road No.2, Banjara Hills, Hyderabad, Telangana- 500034

NEFT/ RTGS Customer Facilitation Centres

Dhanlaxmi Bank, DLB Bhavan,
Punkunnam, Thrissur 680 002.
Phone: 0487-6627046, 0487-6627084
E mail: rtgs [at] dhanbank [dot] co [dot] in , neft [at] dhanbank [dot] co [dot] in

Other Contact Details

Sr No. Department Contact No. Email Address
1 NRI Division +91-487-7107486 nricell [at] dhanbank [dot] co [dot] in Dhanlaxmi Bank Corporate Office,
Poonkunnam, Thrissur -680 002
2 Vigilance 0487-7107565, 0487-7107566, 9539003279 balasubramanianad [at] dhanbank [dot] co [dot] in Chief Vigilance Officer, Dhanlaxmi Bank, Corporate Office, Punkunnam, Thrissur -680002

Forms Center

Offices Address

Sr.No. Office Contact Address
(Dhanlaxmi Bank Ltd)
1 Registered Office 0487-2999711 Dhanalakshmi Buildings
P.B No.9 , Naickanal, Thrissur. Kerala - 680001
2 Corporate Office 0487-7107100 Corporate Office,
Punkunnam, Thrissur, Kerala-680002

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