Equitas Small Finance Bank Customer Care No. 1800 103 1222

Updated on Thursday, 22 February 2024 - 2:42pm
Organization: 
Toll free Number(s): 
  • 1800 103 1222 (For Branch Banking)
  • 1800 103 2977 (For Loans)
All India Number(s): 
  • 044-4299 5000 (Customer Support)
  • 044-3089 8017 (CFC for NEFT / RTGS)
  • 81224 83766 (For WhatsApp Support)
  • 888 00 36666 (Missed call no. for account opening)
International Numbers: 
+91-44-6965-4600 (For Countries Outside India)
Website: 
Official Website

IVRS Menu: 1800 103 1222

  • Press 1 : If you are an existing customer.
  • Press 2 : If you are not a customer.

Emails

  • customerservice [at] equitasbank [dot] com (Customer Care)
  • rtgs-cell [at] equitasbank [dot] com (NEFT / RTGS)

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Important Links

Grievance Redressal Procedure

Level 1

  • If you have any query/complaint, then you can contact to the Branch Manager / Branch Operations Manager by call at Toll Free No.: 18001031222 or email at customerservice [at] equitasbank [dot] com.
  • You can also fill this Grievance Form to registered your complaint/feedback.

Level 2

  • If you are not satisfied by the resolution provided in level 1 within a period of 7 working days, then you can contact to the Nodal Officer.
    Name: Smitha Kumar
    Contact No.: 044-40048570
    Email: nodalofficer [at] equitasbank [dot] com
    Address: Equitas Small Finance Bank 4th Floor #769,
    Spencers Plaza Mall, Anna Salai, Chennai - 600002

Level 3

  • If you didn't receive any response within a period of 7 working days, or if you are not satisfied by the resolution provided in level 2, then you can contact to the Principal Nodal Officer .
    Name: Dheeraj Mohan
    Contact No.: 044-40048560
    Email: pno [at] equitasbank [dot] com
    Address: Equitas Small Finance Bank 4th Floor #769,
    Spencers Plaza Mall, Anna Salai, Chennai - 600002

Level 4

  • If you are still not satisfied with the resolution provided in above levels, then you can lodge your complaint through Banking Ombudsman .

Form Centre

Head Office

Equitas Small Finance Bank Ltd. Phase II,
4th Floor, Spencer Plaza, No. 769,
Anna Salai, Chennai - 600 002

Social Sites

Comments

Complante

Submitted by Parthipan (not verified) on Mon, 20/01/2020 - 3:01pm.

Eqitas very very very very worest finace bank worest staff dai na vidamata da na savarathu kulla ungala oru pannama vida matta da na setha madhavaram eqitas branch da karanam

POOR SERVICE @VELACHERY BRANCH

Submitted by V.GANESH (not verified) on Fri, 18/06/2021 - 12:47pm.

WE HAVE FEW FIXED DEPOSITS WITH VELACHERY BRANCH. THESE FDs WERE GIVEN ON OUR OWN WITHOUT ANY EFFORT OF YOUR STAFF. FOR THE RECENT FD MADE IN MY 93 YEARS OLD MOTHERS NAME SEVERAL REQUEST MADE FOR FORM 15H BUT NO HELP FROM THEM. WORST PRACTICE.

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