Etihad Airways Toll Free No. 1800 123 3901
- 1800 123 3901 (Flight Reservation, General Enquiry)
- reservationsdel [at] etihad [dot] ae (Reservation related queries)
- guest [at] etihadguest [dot] com (Etihad Guest Service Centres)
Important Links
Install App
Baggage Service Contact No.
City | Phone Number | Operating Hours |
---|---|---|
Ahmedabad | + 91-79-22850061 | Operating hours: 09:30 – 17:30 |
Banglore | + 91-80-66783043 | Operating hours: 24 hours |
Chennai | +91-44-22566431 +91-44-22566432 |
Operating hours: 09:30 - 17:30 |
Delhi | Operating hours: 10:00 – 18:00 | |
Hyderabad | + 91-40-66605801, + 91-40-66605803 |
Operating hours: 09:00 – 22:00 |
Kochi | + 91-484 261 17 70 | Operating hours: 24 hours |
Mumbai | +91 22 6685 9360 | Operating hours: 10:00 – 18:00 |
For more baggage service contacts |
List of Offices in India
City | Phone No. | Call timing |
---|---|---|
Ahmedabad / Kochi / Mumbai / Chennai / Thiruvananthapuram / Bangalore / Hyderabad / Kozhikode / Cochin / New Delhi |
1800 123 3901 (Flight Reservation ,General Enquiry) |
24 Hours |
International Contacts
Country | Telephone Contact | Opening Hours (local time) |
---|---|---|
India | 1800 1233901 |
24/7 |
Argentina | +971 600555666 |
24/7 |
Australia | +61 1300 532 215 |
24/7 |
Austria | +49 3095999805 |
Operation hours (local time): 0900 - 1700 (Mon - Fri) |
Bahrain | Operating hours: from 08:00 AM to 10:00 PM UAE time all days of the week | |
Etihad Airways: 80081444 Etihad Holidays: +973 16171284 |
||
Bangladesh | +91 8071157301 |
24/7 |
Belarus | +971 600555666 |
24/7 |
Belgium | +32 (0) 22 008880 |
Operation hours (local time): 0900 - 1700 (Mon - Fri) |
Benin | +971 600555666 |
24/7 |
Bosnia and Herzegovina | +971 600555666 |
24/7 |
Bulgaria | +971 600555666 |
24/7 |
Cameroon | +971 600555666 |
24/7 |
Canada | +1 8669481081 | 24/7 |
Chile | +971 600555666 |
24/7 |
China | +86 400882 2050 |
Operation hours (local time): 0900 - 1700 (Mon - Fri) |
Croatia | +971 600555666 |
24/7 |
Czech Republic | +971 600555666 |
24/7 |
Denmark | +971 600555666 |
24/7 |
Djibouti | +254 207602515 (Kenya) |
24/7 |
Egypt | 08000000147 (Landline) |
24/7 |
Ethiopia | +254 207602515 (Kenya) |
24/7 |
Finland | +971 600555666 |
24/7 |
France | +33 (0) 157324343 |
Operation hours (local time): 0900 - 1700 (Mon - Fri) |
Germany | Contact centre: +49 (0) 3095999805 Etihad holidays: +49 (0) 2219247195 |
Operation hours (local time): 0900 - 1700 (Mon - Fri) |
Greece | +30 2111986206 |
24/7 |
Hong Kong, China | +971 600555666 |
24/7 |
Hungary | +971 600555666 |
24/7 |
Iceland | +971 600555666 |
24/7 |
Indonesia | PT Telkom: 0078030114933 Indosat: 0018038529238 |
24/7 |
Ireland | Etihad Airways: +353 (0) 16569900 Etihad Holidays: 01 761 7475 |
Operating hours: 24/7 Operating hours: from 08:00 AM to 10:00 PM UAE time all days of the week |
Israel | +972 23764028 | 24/7 |
Italy | +39 02 23331300 |
Operation hours (local time): 0900 - 1700 (Mon - Fri) |
Japan | +81 (0) 332984719 |
Operation hours (local time): 0900 - 1700 (Mon - Fri) |
Jordan | 80022803 |
24/7 |
Kazakhstan | +971 600555666 |
24/7 |
Kenya | +254 207650946 |
24/7 |
Korea | +82 (0) 2 3483 4888 |
Operation hours (local time): 0900 - 1800 (Mon - Fri) |
Kuwait | Etihad Airways: +965 22280566 Etihad Holidays: +965 22070311 |
Operating hours: from 08:00 AM to 10:00 PM UAE time all days of the week |
Lebanon | +961 1 426 801 |
You’ll hear a welcome message from AT&T. When prompted, please enter 8334930818 using your phone’s keypad. 24/7 |
Macedonia | +971 600555666 |
24/7 |
Malawi | +27 860123150 (South Africa) |
24/7 |
Malaysia | +60 377244340 |
Operation hours (local time): 0900 - 1700 (Mon - Fri) |
Maldives | +91 8071157301 |
Daily: 24 hours |
Montenegro | +971 600555666 |
24/7 |
Morocco | +212 520480047 | Operating hours (English): 24/7 Operating hours (Arabic): Sat - Thu | 0900 - 1700 local time |
Namibia | +27 860123150 (South Africa) |
24/7 |
Netherlands | +31 (0) 20 20 35444 |
24/7 |
Norway | +971 600555666 |
24/7 |
Oman | Etihad Airways: 800 76423 Etihad Holidays: 800 74550 |
Operating hours: 24/7 Operating hours: from 08:00 AM to 10:00 PM UAE time all days of the week |
Pakistan | 00800 90044385 |
Operation hours (local time): 0900 - 1700 (Mon - Fri) |
Philippines | +63 (2) 7792 6044 |
Operation hours (local time): 0800 - 1630 (Mon - Fri) |
Poland | +971 600555666 |
24/7 |
Portugal | +971 600555666 |
24/7 |
Doha, Qatar | Etihad Airways: 00800101501 | Operating hours: 24/7 |
Romania | +971 600555666 |
24/7 |
Russia | +7 499 272 3786 |
Operation hours (local time): 0900 - 1700 (Mon - Fri) |
Rwanda | +254 207602515 (Kenya) |
24/7 |
Saudi Arabia | Etihad Airways: 8008447893 (STC) Etihad Airways: 8008500026 (Non STC) Etihad Holidays: 8008447893 |
Operating hours: 24/7 Operating hours: from 08:00 AM to 10:00 PM UAE time all days of the week |
Serbia | +971 600 555 666 |
24/7 |
Seychelles | +91 8071157301 |
Daily: 24 hours |
Singapore | +65 68185555 |
24/7 |
Slovak Republic | +971 600555666 |
24/7 |
Slovenia | +971 600555666 |
24/7 |
South Africa | 0860 123150 | 24/7 |
Spain | +34 900810474 |
Operation hours (local time): 0900 - 1700 (Mon - Fri) |
Colombo, Sri Lanka | +91 8071157301 |
Daily: 24 hours |
Sweden | +971 600555666 |
24/7 |
Switzerland | +41 (0)844 002211 |
Operation hours (local time): 0900 - 1700 (Mon - Fri) |
Tanzania | +971 600555666 |
24/7 |
Thailand | +66 (0) 27873377 |
24/7 |
Togo | +971 600555666 |
24/7 |
Türkiye | +90 8502825001 |
24/7 |
United Arab Emirates | From United Arab Emirates: 600 555666 From rest of the world: +971 600 555 666 For Etihad Holidays: 8002324 |
Operating hours: 24/7 Operating hours: from 08:00 AM to 10:00 PM UAE time all days of the week |
United Kingdom | Etihad Airways: +44 (0)345 6081225 For Etihad Holidays: 0345 600 8118 |
Operating hours: 24/7 Operating hours: Mon to Fri - 09:00 am to 07:00 pm, Sat 09:00 am to 06:00 pm, Sun 10:00 am to 05:00 pm |
United States of America | +1 877 690 0767 |
24/7 |
Zambia | +27 860123150 (South Africa) |
24/7 |
Zimbabwe | +27 860123150 (South Africa) |
24/7 |
Etihad Guest Service Centres
Etihad Guest App
Country | Telephone Contact | Opening Hours (local time) |
---|---|---|
Argentina | +971 600555666 | 24 Hours Daily |
Australia | +61 130 053 2215 | 24 Hours Daily |
Austria | +49 3095999805 | 9AM to- 5PM Mon to- Fri |
Bahrain | +973 80081444 | 24 Hours Daily |
Belarus | +971 600555666 | 24 Hours Daily |
Belgium | +32 (0) 22 008 880 | 8AM to- 7PM Mon to- Sat |
Bosnia & Herzegovina | +971 600555666 | 24 Hours Daily |
Bulgaria | +971 600555666 | 24 Hours Daily |
Canada | +1 866 948 1081 | 24 Hours Daily |
Chile | +971 600555666 | 24 Hours Daily |
China | +86 400 882 2050 | 9AM to- 5PM Mon to- Fri |
Croatia | +971 600555666 | 24 Hours Daily |
Czech Republic | +971 600555666 | 24 Hours Daily |
Denmark | +971 600555666 | 24 Hours Daily |
Egypt | 0800 000 0147 | 24 Hours Daily |
Finland | +971 600555666 | 24 Hours Daily |
France | +33 (0) 15 732 4343 | 8AM to- 7PM Mon to- Sat |
Germany | +49 (0) 309 599 9805 | 0900 to- 1700 (Mon to- Fri) Local time |
Greece | +30 211 198 6206 | 24 Hours (English & Arabic) Daily |
Hong Kong, China | +971 600555666 | 24 Hours Daily |
Hungary | +971 600555666 | 24 Hours Daily |
Iceland | +971 600555666 | 24 Hours Daily |
India | 1800 1233901 | 24 Hours Daily |
Indonesia | 0078 03 011 4933 (PT Telkom) 0018 03 852 9238 (Indosat) |
24 Hours (English & Arabic) Daily |
Ireland | +353 (0) 16 569 900 | 24 Hours Daily |
Israel | +972 23764028 | 24 Hours Daily |
Italy | +39 022 333 1300 | 9AM to- 5PM Mon to- Fri |
Japan | +81 (0) 33 298 4719 | 9AM to- 5PM Mon to- Fri |
Jordan | 800 22 803 | 24 Hours Daily |
Kazakhstan | +971 600555666 | 24 Hours Daily |
Kenya | +254 207650946 | 24 Hours Daily |
Korea | +82 (0) 23 483 4888 | 9AM to- 6PM Mon to- Fri |
Kuwait | +965 22 280 566 | 24 Hours Daily |
Lebanon | +971 4 4017005 | 24 Hours Daily |
Macedonia | +971 600555666 | 24 Hours Daily |
Malaysia | +60 377244340 | 24 Hours Daily |
Maldives | +91 80 3715 2312 | 24 Hours Daily |
Montenegro | +971 600555666 | 24 Hours Daily |
Morocco | +212 0 520480047 | English : 24 / 7, Arabic : 09:00to-17:00 hrs. Morocco LT, Satto-Thu only |
Nepal | +91 80 3715 2312 | 24 Hours Daily |
Netherlands | +31 (0) 20 203 5444 | 24 Hours Daily |
Nigeria | +234 708 060 1835 | 24 Hours Daily |
Norway | +971 600555666 | 24 Hours Daily |
Oman | 800 76423 | 24 Hours Daily |
Pakistan | 00800 90044385 | 0900 to- 1700 (Mon to- Fri) |
Philippines | +63 2 77926044 | 8AM to- 4:30PM Mon to- Fri |
Poland | +971 600555666 | 24 Hours Daily |
Portugal | +971 600555666 | 24 Hours Daily |
Qatar | 800 101 501 | 24 Hours Daily |
Romania | +971 600555666 | 24 Hours (English & Arabic) Daily |
Russia | +7 499 272 3786 | 9AM to- 5PM Mon to- Fri |
Saudi Arabia | 800 844 7893 (STC) 800 850 0026 (Non STC) |
24 Hours Daily |
Serbia | +971 600555666 | 24 Hours Daily |
Seychelles | +91 80 3715 2312 | 24 Hours Daily |
Singapore | +65 68 185 555 | 24 Hours Daily |
Slovak Republic | +971 600555666 | 24 Hours Daily |
Slovenia | +971 600555666 | 24 Hours Daily |
South Africa | 0860 123 150 | 24 Hours Daily |
Spain | +34 900810474 | 9AM to- 5PM Mon to- Fri |
Sri Lanka | +91 80 3715 2312 | 24 Hours Daily |
Sweden | +971 600555666 | 24 Hours Daily |
Switzerland | +41 (0) 84 400 2211 | 8AM to- 7PM Mon to- Sat |
Thailand | +66 (0) 27 873 377 | 24 Hours Daily |
Turkey | +90 850 282 5001 | 24 Hours (English & Arabic) Daily |
UAE | 600 555666 when calling from within UAE +971 600 555 666 when calling from outside UAE |
24 Hours (English & Arabic) Daily |
UK | +44 (0) 345 608 1225 | 24 Hours Daily |
USA | +1 877 690 0767 | 24 Hours Daily |
Vietnam | 12280399 (Viettel) 12032429 (Vinaphone and VNPT) 121020003 (Mobifone) Toll free numbers Dial from a local number without 0 or country code 0084 |
24 Hours Daily |
Comments
Is COVISHIELD VACCINE VALID
We are travelling on 14 FEB 2022 FROM NEW DELHI ABU DABHI MELBOURNE WITH A STOP OVER IN ABU DABHI FOR 7HRS 25 MINUTES. WE ARE FULLY VACVINATED FROM INDIA VACCINE NAME COVISHIELD IS THIS VALID FOR US IF NOT THEN PLEASE SUGGEST THE ALTERNATIVE.
Online Check -in
Myself & my wife are supposed to travel to Abu Dhabi on 27th early morning flight at 1.25 AM. We gor e mails for online check in. I put the booking reference and last name and is able to access online check -in. For my wife -I am not able to do online check-in, it's coming that "sorry we are not able to check you in at the moment , contact our contact center".
The reservation and all confirmed.
What's the problem and what's the solution to check her in online.
Please reply ASAP
covid 19 travel test for uk
Hi I am travelling to London(Heathrow) from Hyderabad (India)on 6th September 2021 via flights (EY277 & EY17) with my kids aged 3, 6 & 8 years respectively.
Could you please confirm if pre-departure COVID-19 test to be taken in the 3 days before travel is required or not ?
Kind Regards
R Syed
General enquiry
I would like to know if Eithihad flights from USA are landing in Kolkata, India?
Missing one bag
One bag missing and try to contact to Hyderabad ethihad office they are not answered.
Flight service - Reg.
Sir,
Kindly let me know whether the Etihad flight services been resumed to Germany from Chennai, India. If so, please intimate the flight details to my mail.
Regards,
Thyagarajan Ananthanarayanan.
Query on travel dates in accordance with visa date
I would like to know if I can start my trip from the departure country on previous day of my visa commencement date such that i reach my destination place exactly on the date my visa is valid from? Please reply as otherwise I would have to cancel my already booked tickets. For Eg: if my visa is valid from 11th of January, can i travel from my departure country on 10th of January as I would reach my destination only on 11th?
Enquiry regarding baggage allowance
Hi,
I would like get information about baggage allowance for the first time student traveler.
I'm travelling from Bangalore to Frankfurt.Please let me know if any additional baggage is allowed for student.
I see only one baggage of 30 kg is allowed for check in while booking the ticket.
Change of baggage allowance
I've booked my flight from Mumbai to Buffalo and am getting a baggage allowance of 2*23 kgs. Can my booking be changed to student status and my baggage allowance be changed to 3*23kgs?
Enquiry regarding baggage allowance
Hello i have book my ticket from mumbai to canada and my travelling purpose is study. In my ticket baggage mentioned as 3pc so i want to know that should i allow to take 3 bags of 23 kg each or it's a 3 bag with 1 hand bag???
carrying fruits in Check-in baggage
I will be travelling from Mumbai to London via Abu Dhabi. Can I carry 2-3 apple / pomogrante in check-in baggage. Or I should carry inmy Caboin luggage?
wheel chair assistance
Hello,
My mother and son will be travelling from Bangalore to Abu Dabhi and Abu Dabhi to Barcelona. can I opt for wheel chari assistance for complete travel. what should be the instructions, I need to provide to the agent while booking the tickets.
Flight Booking Issues
Hi,
Firstly, your number listed above for Mumbai does not work.
Secondly the Global Contact Numbers provide only automated options and do not connect to an agent,
I need urgent assistance as I was just advised that my flight from Pune to Delhi has been cancelled and that I need to make alternative arrangements. I have a connecting flight from Delhi To Abu Dabi and then to Toronto.
Thanks
adress reuired
i am in delhi now near narain manjil building . security tells about your office has been transfered from here i request you , please give new office adress naer by me because i want to change my brothers ticket date change , and provide phone no..also.Thanks
query on luggage
I am Vishal booked my flight to Canada through Ethihad my query is as I am travelling through student visa so I am I eligible to carry extra 23 kg bag .
Request to increase the baggage capacity for student travelling
Hello ,
I’m a student from Banglore travelling to Milan . I booked a ticke and the booking ref: HUKWNJ, . I request you to make it a student travelling abroad and give extra allowance for my baggage. Could you please guide me with that.
TRANSI VISA at ABU DHABI Airport
I am holding GREEN CARD issued by USA, and PASSPORT issued by INDIA.
I plan to travel by ETIHAD AIRWAYS from CHENNAI, INDIA, to CHICAGO, USA, via ABU DHABI.
I have to change FLIGHTS and AIRPORTS at ABU DHABI enroute.
Do I require TRANSIT VISA for changing AIRPORTS and FLIGHTS at ABU DHABI ?
How can I get the TRANSIT VISA, if it is required ?
Can I get the TRANSIT VISA at the ABU DHABI Airport on landing ?
The Transit time is only 1 hour and 30 minutes for changing airports/flights at ABU DHABI.
Can I apply and get the TRANSIT VISA in CHENNAI ?
Your CHENNAI office address for applying for TRANSIT VISA ?
pl. clarify these details at the earliest.
thanks
c s krishnamurthy
Do i require Ok to board
I have booked etihad airways return ticket online from Delhi to Dubai on visit visa , do i need ok to board for etihad ?
Ok to Board
Dear Sir,
We are 3 of us and one of the passports is marked emmigration check required.
What do we need to do.
Is ok to board required for our flight.
Reschedule Charges
Airline PNR is WJOVPI , I want to reschedule it. Kindly help me please. I want to change the date 02/12/2018 and 05/01/2019. But my booking date is 12/12/2018 and 15/01/2019 (Abu Dhabi to Kolkata CCU).
Can I reschedule it?
Hand baggage
Normaly I travel from uae to Bangalore or to Calicut.
now I am travelling from Abu Dhabi to Kozhikode on 27th through ETIHAD.
Kindly tell us the hand baggage that we can carry is 7 kg. ( Is this can go up 10kg ? ).
addition to this can we carry another small bag of laptop or eatable items weighing up to 5kg.
kindly clarify.
Luggage limits and number of pieces, excluding hand baggage.
I will travel from Kolkata to Frankfurt on 18.9.18 and I purchased my ticket on 13.9.18. I was told by the travel agent that, I can carry 2 luggages with maximum limit of 30 kgs. Can you please confirm it from your end also ?
Regards.
Refund
I have book two tickets from Akbar travels Baroda.we travelled from Ahmedabad to Bombay on 17th of August but we can not fly from Bombay to abudhabi and from abudhabi to Chicago under some circumstances so what about our refund.
check if booking paid and registered
I booked a flight on-line a half hour ago but am not sure i finished the process properly. i did fill in debit card details. flights are EY 8957 Jet Air Chennai - Bangalore (on 20/08/180 , EY237 Banglore to Abu Dhabi (on 20/08/18) and EY57 Abu Dhabi - Brussels (on 21/08/18) and return is on 10/10/18.
Enquiry about my flight details
Hello sir or Mam ,
My name is Mandeep singh ( Delhi ) . I booked my flight with Etihad Airways from Delhi to Winnipeg ( Canada ) . And flight timming will be departure at 17:40 and Date - 20th August 2018 . My flight no.is EY8720 . I just want to ask some questions which are very important please reply me back with satisfied Answer ~
1, How many time I will check in from Delhi to Winnipeg ?
2, I will again do my check in ( Luggage) in Abu Dhabi and Toronto? or in only Toronto .
3, what types of items to carry with me ?
Please reply me back because I want to pack my luggage also and so many time I call on your customer no. But one pick my call .
Please call me on that no. If u seen my email and reply me back plz ( xxxxxxxxxxxxxx)
Regards ,
Chennai service team Contact No
Finally we tried Your service in chennai airport, Service team was not available.
Could you please send your chennai contact no?
Correct your office address in Webiste
There is no office in below address as you mention in your website
Chennai city centre, Regus Business centre, Level 6, No. 10/11, R.K, Salai , Mylapore, Post Code 600 004 India.
And another address mentioned in one more website also not available.
airlines-airports.com/etihad-airways-reservation-office-in-chennai-india
Address;
Killi Block, ITC Grand Chola, 63 Mount Road, Guindy, Post code 600 032, Chennai, India, Chennai, India
chennai Etihad office address
Could you please send your Chennai office address urgently.
I need to change my Travel date.
Not refund my ticket
Me says his ticket agent he refund my ticket beause this airways officer not take on flight on 23/04/2018 beause my visa is not valid but me use other airways 3/05/2018 nd me reach his place so i requset to please refund my ticket
Proof of travel Certificate
Hello Sir/Ma'm,
I am Rakesh Das. I travelled from NY to Hyderabad on 13th Feb 2018 (booking reference FPWWXL) via Abu Dhabi. My employer needs the original boarding pass to reimburse my airfare. Unfortunately I have lost the boarding pass.
Could you please issue a travel certificate as proof that I flew via Etihad airways.
Thank you,
Rakesh Das
Baggage allowance
What is the baggage allowance in kg per piece for the flight from Ahmedabad to Frankfurt for 3 pieces of luggage?