Godrej Locking Solutions Customer Care No. 1800 209 5511

Updated on Tuesday, 1 February 2022 - 11:07am
Organization: 
Toll free Number(s): 
  • 1800 209 5511 (Customer Support)
  • 1800 209 4543 (All Service providers – Mobiles and Landlines)
All India Number(s): 
  • 022-6116 3100 (Standard charges applicable)
Website: 
Official Website

IVRS Menu

1800 209 5511

  • Press 1 - For appliances like Refrigerator, Washing Machine, AC, Deep freezer, etc.
  • Press 2 - For furniture from Godrej Interio
  • Press 3 - For Godrej locks & architectural fitting system.
  • Press 4 - For home lockers, institutional safes & electronic security products.
  • Press 5 - For Sales
  • Press 6 - For sales & services for any other appliances.

Emails

  • info [at] godrej [dot] com (General Enquiry)
  • locksmkt [at] godrej [dot] com (For Domestic Enquiries)
  • locksib [at] godrej [dot] com (For International Business)

Important Links

Branch Offices

Branch Contact No. Address
(Godrej & Boyce Mfg. Co. Ltd.)
Kolkata 033-66013500 Godrej Bhavan, Salt Lake Bypass,
GN Block, Sector V, Bidhannagar,
Kolkata, West Bengal 700091
Bhubaneshwar 0674-2374600 NH-5, Highway Complex Rudrapur,
P.O. Pahala, Bhubaneswar, Odisha
752101
Patna 0612-6606100 Grand Plaza, 6001, Fraser Rd, Old
Jakkanpur, Lodipur, Patna, Bihar
800001
Guwahati 0361-2468200 2nd Floor Basundhara Eclave,
Dr BK Kakati Rd, Ulubari,
Guwahati, Assam 781007
Ranchi 0651-6603906 Plot No.236/237, Pandra, P.O, Kamre,
Jharkhand 835222
Ahmedabad 079-66060606/
079-66060701		 APM Mall, 100 Feet Anand Nagar Rd,
Jodhpur Village, Ahmedabad, Gujarat,
380051
Bhopal 0755-4089555/
0755-4089559		 220, Zone-I, Maharana Pratap Nagar,
Bhopal, Madhya Pradesh 462011
Pune 020-66255000/
020-66267700		 Apollo Square Building plot no-60
survey no-599A, Sahaney Sujan Park,
lullanagar, Maharashtra, 411040
Raipur 0771-6606601/
0771-6606606		 7H4R+4WH, Amanaka, Raipur,
Chhattisgarh 492010
Lucknow 0522-4265777/
0522-4265888		 C-3 & C-4, Sanjay Complex, Behind
Akashwani Bhawan, VS Marg,
Lucknow, Uttar Pradesh 226001
NCR 011-66507070/
011-66507575		 Railway Station, Godrej Bhavan, Sher
Shah Suri Marg, Near Okhla, Okhla,
New Delhi, Delhi 110065
Chandigarh 0172-5037777/
0172-5037788		 Phase VIII A Industrial Area, Plot no.
A-40, Lakhnaur Pind Rd, Near Radha
Swami Satsang, Sector 75, Sahibzada
Ajit Singh Nagar, Punjab 160059
Delhi 011-66507575/
011-66507070		 Railway Station, Godrej Bhavan, Sher
Shah Suri Marg, Near Okhla, Okhla,
New Delhi, Delhi 110065
Roorkee Bhagwanpur 01332-652036 Godrej and Boyce Factory Rd,
Pirojshanagar, Vikhroli, Mumbai,
Maharashtra 400079
Jaipur 0141-7131400/
0141-7131404		 501/506, 5th Floor, Gaurav Tower,
Malviya Nagar, Jaipur, Rajasthan
302017
Kochi 048-46612600/
048-46612621		 2nd Floor, Angels Arcade, South
Kalamassery, CUSAT PO, Ernakulam,
Kerala 682022
Bangalore 080-66472000 1st Main Road, 28 Cresent Road, Race
Course Rd, High Grounds, Bengaluru,
Karnataka 560001
Chennai 044-66544444 Godrej Rd, Sidco Industrial Estate,
Ambattur, Chennai, Tamil Nadu 600053
Hyderabad 040-66431000/
040-66431004		 201, Lala-1, Landmark, 5-4-94 to 97,
2nd Floor, M.G. Road, 500 003, Rani
Gunj, Secunderabad, Telangana 500003
Visakhapatnam 0891-2746511/
0891-2746513		 Plot No. 238, Block D Autonagar,
Behind, BHPV Twp, Visakhapatnam,
Andhra Pradesh 530012
UAE 00971 6557 0866
Fax: 00971 6557 0966		 Saif Zone - Sharjah - United Arab Emirates

Dealer Locator

Godrej & Boyce Manufacturing Company Limited

Locking Solutions & Systems Division, Plant 18A,
Pirojshanagar, Vikhroli
Mumbai - 400079.
022-67964890

Social Sites

Also See: 
Godrej Security Solutions Customer Care No. 1800 209 9955

Comments

Godrej digital lock

Submitted by Anjali Acharya (not verified) on Thu, 16/05/2024 - 5:48pm.

I bought digital Godrej Catus touch plus lock and product is still under warranty. I need replacement or repair as product is not working and further unable to contact any supervisor. This is the response i should get for trusting a brand?

HOME DIGITAL LOCKER - CHEATED BY GODREJ

Submitted by kishore kamble (not verified) on Wed, 02/11/2022 - 1:06pm.

I have purchased Godrej Digital locker from Shop, when i came home and open it same is not working. Display was not showing anything. I have lodge complaint as i got defective product. Technician is saying he need 600 Rs for service. Why defective product is given to me and why should i pay to technician. This is a malpractice and cheating to customer strategy followed by Godrej and their service provider. Almost one month is over till date my issue is not resolved. Request all people BEAWARE and avoid buying any product of Godrej. In past i had purchased Godrej Refregerator, in 18 month it stop functioning, please don't buy any Godrej Product.
Not getting any support also there is no email id of their seniors to whom i can escalate. No one is bother about customer

Regards
Kishore

Twinbolt Ultra XL+ -- Experiencing fraud on the name of warranty

Submitted by Anonymous (not verified) on Sun, 03/10/2021 - 1:12pm.

In this pandemic we saw a downfall in almost every sector but i never believed there will be downfall in the status of a brand value of such big companies. I use to believe in Godrej just like we have the image of Tata's in our mind today. But are we loosing the trust in Godrej??? I will give an example

Recently as we always do, when it comes to interior/ home security the first name/ brand comes to our mind is of Godrej, although Europa is trying a competitive position and i think they will overcome soon if this is experienced by multiple customers.
I bought multiple products of Godrej and after six months my TwinBolt Ultra XL+ resulted into an issue, as the needle used to pull to open the door seems to dislocated.

Since it is in warranty as expected i made a complaint online (can be seen below), a complaint was registered and the technician was arranged. the question is if my product is in warranty why i have been asked to pay the service charges or visiting charges to service the lock "WHEN IT IS ALREADY IN WARRANTY" ????

Are you guys started fooling the customer under the name warranty ?
What kind of service charge are you expecting from customer who blindly purchase your product showing enormous trust on the value ??
A company ensures us to provide warranty of there products and it should be there duty to ensure the product is serviced without any additional charges, as the customer has already payed the required amount to you.

This is really disappointing and cheap thing i have experienced from a brand like Godrej.
I need immediate assistance here.

godrej waldorf cupboard door locked and handle broken

Submitted by Anonymous (not verified) on Fri, 01/10/2021 - 10:36am.

godrej waldorf cupboard door locked and handle broken what charges to chand entire lock with handle

Hydraulic door closer installation

Submitted by Mritunjay Kumar (not verified) on Wed, 30/06/2021 - 1:51pm.

Hello My friend got installed Godrej Hydraulic door closer for free and now i am being told it is chargeable.
I have bought the C071 hydraulic door closer.

Please confirm.

Thanks and Regards,

I have lost my door lock key now i want to duplicate key

Submitted by Kiran Kumar vidya (deaf) (not verified) on Mon, 08/03/2021 - 12:09pm.

I have lost my door lock key i want to duplicate key

to replace lock of Godrej LOKCER

Submitted by ABHA GANGAL (not verified) on Wed, 30/12/2020 - 11:10am.

Dear Sir/ Madam

Key of Godrej Locker Manual has been misplaced. Now we want to replace lock of that locker.

Kindly send your engineer to see the matter.

Thanks and regards,

ABHA GANGAL
PRINCIPAL
DAV PUBLIC SCHOOL
PRATAP VIHAR, GHAZIABAD

Safe rhinoo

Submitted by Ritesh suhalka (not verified) on Tue, 07/07/2020 - 5:02pm.

Dear sir I am not able to open my Godrej safe rhino . It’s digital passward. Pls send your executive

Mistiri

Submitted by uday Kant Sharna (not verified) on Tue, 17/03/2020 - 6:47pm.

Carpenter

Godrej lock not working properly

Submitted by Kiran (not verified) on Fri, 14/02/2020 - 5:31pm.

I Kiran from Bangalore purchased Godrej lock ultra locking system VIRTIBOLT 4 years ago, now it is not working properly and still have warranty. Tried calling costumer care but not connecting. Kindly arrange for replacement at the earliest,

Revert to my email id hoskerev [dot] ramkiran [at] gmail [dot] com
Rajajinagar Bangalore

Key lost

Submitted by Anonymous (not verified) on Sun, 19/01/2020 - 7:42pm.

Hi
I have a godrej lock for my apartment and my carpenter lost one of the three keys of the same.Can I get only the key slot of my lock changed with a new set of keys so that if by chance someone gets that key he won't be able to enter the house.Pls do reply on urgent basis

Key breaking problem

Submitted by PRASHANT GHARAT (not verified) on Thu, 02/01/2020 - 11:52pm.

I have purchased Godrej lock NAVTAL 7
Hardened lock.but after 03 months use
Out of 4keys 2 keys were broken when fall on ground tiles. So this is not good as compared to cost of lock I e. 700 rupees.so please reply.

Enquiry

Submitted by ANNA ARUN SUBRAMANIAN (not verified) on Sat, 14/12/2019 - 6:09am.

If I purchase tribold lock in amazon.can i get installation in my town.i am in tuticorin tamilnadu.pin code 628002.

SERVICING OF LOCKS

Submitted by Rajoli sivarami reddy (not verified) on Wed, 11/12/2019 - 8:35am.

I HAVE PURCHASED THE FOLLOWING LOCKS FEW YEARS BACK.THEY ARE GIVING SOME PROBLEM. I WANT A VISIT OF YOUR TECHNICIAN. I WANT SERVICE. INAM RESIDING AT HYDERABAD.
1.GODREJ KADI-TALA, 6 LEVERS LOCKS...........5
2.GODREJ ULTRA VERTICAL NOLT LOCKS...........5
KINDLT TAKE IMMEDIATE ACTION TO SEND THE TECHNICIAN FORVNECESSARY SERVICE.

Door lock problem

Submitted by Manjunatha (not verified) on Sun, 27/10/2019 - 1:45pm.

I have do one single lock don't lock double lock

Keys

Submitted by Sanjay Agrawal (not verified) on Mon, 29/07/2019 - 5:59pm.

Hi, I want a duplicate key for my Godrej door lock.
Kindly suggest

I have lost my door lock key now i want to duplicate key

Submitted by Rinku moni nath (not verified) on Tue, 07/08/2018 - 7:42am.

I want duplicate key

Customer Service Godrej

Submitted by Radhika (not verified) on Sun, 17/06/2018 - 6:09pm.

Stuck outside my house as the lock won't open.. Trying to call the helpline but it's useless. Horrible horrible service.. And I thougjt Godrej is synonymous with service. Shame!!

lock

Submitted by Manirathnam (not verified) on Wed, 14/02/2018 - 7:09pm.

up to now no technition had came to fix the lock no respone and not regestering the complaint already 5 Days completed now what we should do