Go First Customer Care No. 1800 2100 999

My flight GoFirst 189 from Srinagar to Delhi on 1-6-2023 was cancelled due to operational reasons. I have not yet received the refund. Pls provide the refund at the earliest.

My 2 Flight Tickets were booked by TRAVLUK Travelling From Delhi to Port Blair in Holiday Package with
Booking Reference No - HE3MMK for Himanshu Vashishth & LBIZVT for Ms Swati Ghai.
Date of Booking was 21 April 2023.
But at the last Movement Airline Cancel the Flight G8-101 dated 15 May 2023.

That's Why, I have to Purchase new Flight Tickets at last time with Extra Fair of morethan 10,000 Rs,
which is so harassing for me and My Holiday Trip was over budget due to Extra Payment for New Tickets.

Now it's more than 8 months from Flight Cancelling and I have not received my Ticket Fair Back.
Even Toll Free No are also Temporarily Out of Service
I want to know when my Amount will be refund to me.

Hi

I booked a ticket on Goair through goibibo for 2nd dec 2020.
For this the web checkin start 72hours

Your agent "Sameer" just calls me today and make fun of me. This is entirely your fault that you did not notify me on time. i had to re schedule as notification was not given, no calls, no sms, no mails.
And now your person calls me today and says he says all bullshit???
i need a resolution here , as the earliest.

I request you to please check my call records and understand the issue at once, as this particular ground staff has made me do ths.He was literally laughing and telling me that only option i have is to travel for the paid flight. what was my mistake in if started to do thw eb checkin on time, which in within 72hours of the flight. And on seeing the cancel status, i tried staright for 3hours to connect with any possible customer of yours but there was no response, sho finally after trying for 3 hours, without any notification, i planned to change booking date as that was the only option available, and today your persona calls and tries to make a fool of me. I repeatedly asked him to connec the call to his senior which he did not, he ket annoying me by saying the same thing over n over again.

I am really unsatisfied with this GOAIR, I would like to waste my time in writing this entire thing so that this does not happen to any other customer, and specially such customer care people should be thrown out at once as they are uselesss, i spent 40mins before writing this mail with this person "SAMEER". Please take the Utmost possbile action as this person made a fool of your organisation, he shpould be in a govt office providing pension. Does not knw how to speak and does not what to speak, he does not even know that web checkin in mandatory, He said "YOU COULD HAVE DONE IT AT THE AIRPORT WHY DID YOU RESCHEDULE, ITS NOT OUR FAULT WE ARE CALLING YOU ONLY"...wow , Are you so unprofessional now!

please escalate this to the highest authority possible and revert ont this email as i do not want to waste anymore time on this conversation since i really hope you will.
attaching both my tickets,. i have rescheduled my flight for 8dec anyways and paid extra for it was i was not notified that my prior ticket of 2nd dec got cancelled. its not my missout, i should not be paying for it.
please check this on priority as this issue is impacting your brancd and such care support people are literally making your customers hate it now.
Awaiting revert, and expecting the best to be done here.

NEED HIGHER AUTHORITY TO STEP IN PLEASE

Regards
Neelu Singh

I booked my ticket for 1st july 2020 on Go Air airline through my kotak app from goibibo so flight got cancelled but still I got no refund neither any kind of msg from your side.
So kindly I need the status of my refund.
Here are the details
PNR-IBLUQA
for flight G8830 from bangalore to kolkata on 1st july 2020 at 12:10.
Thank you
Nikita

Sir I'm not manage booking my PNR Tel under portest please I want manage booking but not chenj rout my PNR K5YW3C

Sir,
My flight with PNR X6 KPS travelling on 17st Jun 2020 has been cancelled by airlines and I am not able to reach out customer care since yesterday, I would humbly request you to refund full payment of cancelled flight.

Regards.

I was booked flight no G8-171 on 8 Jun and flight has been cancelled but my payment not refund. Request refund my full payment

THE CUSTOMER CARE
GO AIR AIRLINES
Respected sir,
sub ( for refundable amount)
16/04/2020

I am writing this letter to inform you that i have booked tickets from (City Chandigarh to City Srinagar) through your travel agency, (through an ixigo online service app ) but because of corona virus as you know our Prime Minister has been postponed lockdown date till 3/May/2020 and with this concern am not able to travel i have booked my tickets with my Defense id So due to inconvenience now am not get your flight because all the flights has been cancelled so i have cancelled my destination, it is good to inform at the end moment because i also suffering with problems which am occurring from my duty..
I request you to cancel my reservation and pay back the amount.
BASE FARE .. 7918
tax and fees .... 2169
free cancellation fee..299
convience fee 369
Toal paid ..... 10755
. I am again sorry for the inconvenience. I shall be really thankful for this favor of yours.

Regards,
LAKHWINDER DAS
contact no .82888×××××

Can any go air no work ? I m trying to connect since 13 days & yet to get connected ?

Sir/Mam,

I had booked a to and fro ticket from Lucknow to Mumbai on 20 Feb 2020 for a price of Rs 9926/-. The transaction was completed however I had received a mail stating that the transaction had declined.
View urgency of travel I had to complete the booking. Due to this ,I had to rebook the tickets. It seems that the transaction was completed , however the system had failed to relay the same to the ticket booking software.
I would humbly request the administration to look into this double debit.
My transaction ID is booked under the name of Arjun warrier Krishnan for 05 - 08 Mar 20.

Looking forward to an acknowledgement on the above matter.

Regards

Arjun Warrier Krishnan

We are trying to reach out you people from last 3 hrs can pls give us the call... We need to reschedule our flight...

Hi,

My flight on 26th December from Delhi to Hyderabad has been cancelled by the airline.I am trying since 24 hours to get in touch with the customer care to get the flight rescheduled but I am not getting through any of the contact numbers available on the internet.Please provide me with the correct contact numbers or help me reschedule my flight.

Regards,
Amit

Hi..just now I booked my flight from Hyderabad to Jaipur..but by mistake I've put passenger's name wrong. Can you tell me if we can change the name of the passenger? Just name change.

Hello.
I booked tickets from GoAir website twice, money deduction from bank, payment mode was paytm. It got transferred to wallet and payment is successful from Paytm side. GoAir says it is declined. I haven't recieved conformation of tickets nor the refund.

Send the refund immediately and ticket also. I have already spoke to executives 7-8 times. They are asking me to ask bank and Paytm. I spoke to them already, transaction is complete and successful from their side. Where is the money then?

Dear sir/Mam
I,m Dinesh from uttarakhand.
I forgetten my full name of DInesh Singh Mehta ..but i written only for Dinesh Singh.dear sir can you tell me more about..???

Hi Team Go Air,

This is Asad Ahmed, I'm a Digital Marketing Specialist working in Mumbai & a Go Air customer too.

This Mail is Regarding the Refund of my GO Air Ticket for 3rd of August 2018.

A complete refund as Promised by your Senior Manager Mr. Amir of Srinagar Airport for the inconvenience I faced due to your technical slag for the flight to Jammu.

Attached are the details of my flight ticket and timings, which was Suppose to fly from Mumbai to Jammu but took a stop at Srinagar & never reached Jammu due to your technical issues. We were given options to fly back to Mumbai or else reach Jammu via road, but there was no flight for Jammu.

However, Mr. Amir helped me to reach my relative's place safely in Srinagar. I had to book another flight the next day to Jammu as I never wanted to travel by roadways cause i felt it's not safe due to the strikes and attacks taking place nowadays in Kashmir.

I was promised for a complete refund due to the inconvenience faced & not display this whole issue and experience on social media and other media Platforms

My Mail ID is asad [dot] ahmed750 [at] gmail [dot] com, Kindly do the needful and refund my ticket (3rd August 2018), Thankyou.

Hi

I need travel certificate for my travel with GoAir on PNR WDH49U.

WE have booked Goair flight from Chennai to Chandigarh on 3rd Nov 2012 and cancelled the same vide your cancellation confirmation PNR No 28DHJQ . Cancellation amount of Rs 1000 was deducted from our payment of Rs 6516/- and we have still not recd refund of Rs 5416/-. Kindly credit the same in our bank through which we have paid you through our credit card with in 15 days of this intimation. otherwise we will be constrint to go to consumer court.

Regards Ajay