Hawkins Cookers Customer Care No. 022-2218 6607

I replaced my Prestige aluminum pressure cooker with three ltr Hawkins stainless steel pressure cookers (HSS3T), convinced that cooking in stainless steel was a healthier choice. However, my optimism quickly turned to frustration as every bean and dal dish I prepared burned and stuck to the bottom. It's infuriating to see such poor performance from a supposedly reputable brand. I’m left questioning the quality of Hawkins' research and innovation. And just to add insult to injury, the cooker is still under warranty.

I have purchased a 3 litre pressure cooker in 2019 which is still under warranty but the bottom part of the cooker with induction base bottom layer is peeling off. What should I do for the service?

I have purchased Hawkins 1.5 liter pressure cooker thru Flipkart 2months back.Now there leakage at cooker.kindly replace or get repaired.i have called so many times to customer number no one responding.please contact 733084xxxx.

I purchased 1.5 ltrs pressure cooker on 20-01-2021.Local dealers asked us to report through online mode only.It has guarantee period of 5 years.Please replace the cooker or get the repair done.order number 402-xxxxx95-xxxx308 dated 20-01-2021 through amazon

I bought 5 lit. Hawkins pressure cooker in the name of Neha singh - my daughter, from Amazon 20 days ago delivered at Hyderabad. Within 2 weeks,It started leaking from cover edges in spite of repeated setting of cover sealing.It seems it is defective manufacturing causing problem.
I therefore, request you to please replace it at my daughter's Hyderabad location.
Thank you,
Balkesh singh
C/O Neha singh
B-204, Muppa, Alankrita.
Narsingi road
Nanakramguda, Hyderabad.
500075.

i have but 3 litre cooker but does not make any city. Please resolve my problem jhampur mohali

I have purchased Hawkins Contura 3 liters pressure cooker on 10/1/2020. It worked well for 4 months.But right now it is not whisteling.We have replaced the safety valve and ring but it is of no use.Please give me replacement at vijayawada.Please let me know the nearest service center.My pincode is 520007.

I am a great patron of Hawkins from the past 20 years.
I suggest to make the steel pressure cookers dishwasher compliant by introducing dishwasher safe handles and locks.
I have observed that many of its parts are eroding after washing in the dishwasher . I would appreciate if it is made compliant for a modern lifestyle .
I am looking forward to buying a couple of new steel pressure cookers on my next visit to India .
Thanks
Nita

My experience on your steel tava is very much poor, so I want to replace with non stick tava.

Mfh

I have bought pressure cooker from national handloom one month ago now city of pressure cooker not working

I went to by 2ltr. Hawkins contura cooker from local store named "Raj Electronics", Housefed, Guwahati, Assam where they have given a receipt of Rs. 1065/- after 10% discount of the product. While going to pay the bill through card they are again demanding another amount of Rs. 25/- by saying that for each product of Hawkins Rs. 25/- extra should be paid extra if card payment is made. And they can not write that amount in the receipt issued.
I want to know in the era of cashless payment why Hawkins is discouraging this effort. If the local seller is misguiding customer for his own profit he should be warned from your end.

Sir,i m using Hawkins futura cooker frm last 18 months. Now its not working properly. Still is under warranty period. Plz shortout the pblm.
Address-Ernakulam,kerala
Kochi-682004

Sir

This is Tony Thomas, from Kerala, Kottayam. I was using Futura, Non-stick deep fry pan for last one and half years. After that i could observe some damage to the non-stick coating. Since it was in the warranty period, I was taken it to the shop I purchased. I purchased it from Arackal Steel House, Palai. This is an authorized service centre as per your website. I was given it there on 28-8-18. They told me that they will give to me back in 10 days time. When I contacted them after 10 days, they said it make another 1 - 1.5 months.
Repair order form No: 1191 given by service centre

As per your Guarantee card, its written that product may replace or repair on customer's choice. I have been regularly using this at home. Can you help me out in this regard? Is it possible to make arrangements to get it repaired or replaced at the earliest. Is it possible to give contact number of person who take complaints of futura customers directly in Kerala...

Hope to hear from you at the earliest. Acknowledgement from the shop attached. Pls find it.

Thanking you

I have purchased new Hawkins pressure cooker on 5th April, 2018 from your authorised dealer Mansukhlal Gokaldas, Junagadh (Gujarat). I am not satisfied with Rubber ring, it is so loose and i feel uncomfortable.

We need 4 litre Stainless Steel with Induction base Cooker. Please advise where is it available. I am based at Navi Mumbai.