Disney+Hotstar Customer Care No.

Updated on Monday, 30 September 2024 - 4:02pm

Organization:

hotstar.com

All India Number(s):

81048 03351 (WhatsApp Support)

International Numbers:

1833-212-2120 ( For Contact Support)

Website:

Official Website

Email

hello [at] hotstar [dot] com (For Feedback)

Install App

Important Link

Feedback Form

Support Center

If you have any query related to Disney+Hotstar all services , you can go to this Help desk / Support Center
After go to the Help desk / Support Center, you can see the contact form below, you can fill this Contact Form
You can also go to the Chat Box which is given besides the Contact Form, after go to Chat Box you can start chat with Disney+Hotstar Customer Care and ask your queries

Head Office

Novi Digital Entertainment Private Limited
Urmi Estate, Ganapatrao Kadam Marg,
Railway Colony, Lower Parel, Mumbai,
Maharashtra 400013

Social Sites

Comments

Rs.149Wrongcharge Deduction to my account without my permission

Submitted by Dinesh Wagh (not verified) on Sun, 30/07/2023 - 2:02pm.

Rs. 149 auto debit
Submitted by Abdul Rahman (not verified) on Thu, 04/06/2023 -
Debited amount of rs 149 from my account without my permission Auto debit didn't date need hot star subscription
So please return my money as soon as possible. Without my permission you have not right to deduction of my amount so please refund my account

Regarding showing network issue

Submitted by Siddhi vijay mestry (not verified) on Tue, 30/05/2023 - 10:13am.

Same problem showing me... Home page is not visible and saying network error..my wifi network is not that much bad then also it's shows error..i have face this problem month ago also...I request you to encounter the problem and tell me the solution..

After paying subscription it's asking for payment again

Submitted by Malathi (not verified) on Sun, 28/05/2023 - 8:16am.

I have already been paid the the subscription it's asking for payment again

Hotstar login not working

Submitted by Suchita Gaonkar (not verified) on Thu, 11/05/2023 - 3:35pm.

I am trying to open Hotstar but its not opening and I'm just getting a blank screen. Can you please tell me what is the issue?

Can't open my hotstar on mobile and television

Submitted by Sachin Bhup Kagda (not verified) on Mon, 15/05/2023 - 12:26am.

Can't open my hotstar on mobile and television

Big issue!!!!!!!

Submitted by PULKIT DAHIYA (not verified) on Mon, 10/07/2023 - 10:54am.

MY HOTSTAR US NOT WORKING ON MI TV AND SHOWING TO TAKE UPGRADE ,ITS DAMNN BIG PROBLEM !!! PLEASE HELP ME

Disney Hotstar

Submitted by Jitendra Singh (not verified) on Wed, 25/10/2023 - 9:33am.

My account is locked plz help me sir
Don’t login my account

Refund money

Submitted by Sabil mirja (not verified) on Wed, 10/05/2023 - 7:17pm.

Please

Refund money

Submitted by Abhijit sarkar (not verified) on Tue, 13/06/2023 - 7:28am.

Cancel subscription refund your money

About subscription and refund

Submitted by Vikas singh (not verified) on Thu, 04/05/2023 - 11:43am.

I cannot take subscription and aap automatically deducted me ney from my account and i already cancelled subscription but cannot refund my money and not showing subscribe also.

Failure of Subscription Renewal and Refund of Money

Submitted by Madhura Munj (not verified) on Mon, 24/04/2023 - 10:56pm.

Dear team,

I tried to renew my yearly premium subscription for Hotstar. 1499 rupees have been deducted from my account, but the transaction showed as failed on Hotstar. My membership didn't get renewed, and my money got deducted.

Please advise on how to get this refund, in order to attempt the renewal of the subscription again.

Thanking you in anticipation of your prompt response.

Regards,
Madhura

Refund required

Submitted by jugal Kishore (not verified) on Tue, 18/04/2023 - 3:52pm.

Debited amount of rs 149 from my account without my permission Auto debit didn't date need hot star subscription
So please return my money as soon as possible. Without my permission you have not right to deduction of my amount so please refund my account

Ek saal ka richarge 3 mahine

Submitted by Roshan gadag (not verified) on Thu, 15/06/2023 - 7:49am.

Ek saal ka richarge 3 mahine Mai kattam huva hai

Refund my money

Submitted by Jasobantabaral (not verified) on Thu, 11/05/2023 - 2:30pm.

Didn't intrest ur sucription refund my money

Debited amount of rs 149 from my account without my permission A

Submitted by Anonymous (not verified) on Wed, 10/05/2023 - 11:15pm.

Please refund sir Mr. Subhash

Account se paisa kata gya

Submitted by Shivam Pandey (not verified) on Sun, 14/05/2023 - 9:54pm.

Dear sir

Debited amount of rs 149 from my account without my permission A please resolve sir

Money debited from my debit card

Submitted by ppp (not verified) on Fri, 14/04/2023 - 11:09am.

A purchase of INR 499.00 has been made using your Debit Card linked to ICICI Bank Account XX815 on 12-Apr-23. Info: VSI*HOTSTAR CYB.

We have successfully processed your payment of INR 499.00 towards HOTSTAR, with Standing Instruction VwlirUMnEc, on 12/04/2023, through your ICICI Bank Debit Card 5288. Click here to manage your Standing Instructions.

Who can link the card? any how to cancel the plan and amount refund to my account

Payment

Submitted by Prakash rathod (not verified) on Sun, 26/05/2024 - 12:32pm.

Hi sir 499 rupees automatic debited from my account which I don't want to register now please refund me the payment

Unsubscribe hotstar and refund my money

Submitted by Anshika sahni (not verified) on Wed, 12/04/2023 - 1:19am.

Hotstar deducted my money from my account without any intimation. How?
Refund my monay asap.

Refund amount -499

Submitted by chinnarao karanam (not verified) on Mon, 10/04/2023 - 8:23pm.

Debited amount of rs 499 from my account without my permission Auto debit didn't date need hot star subscription
So please return my money as soon as possible. Without my permission you have not right to deduction of my amount so please refund my account

complaint regarding auto renewed payment after cancelation.

Submitted by Lalit choudhary (not verified) on Mon, 03/04/2023 - 1:35pm.

mene 31.03.2023 ko hotstar ka subscription cancel kr diya tha but 01.04.2023 ko mere account se 499 Auto debited kr liye gye ab na koi tumhara contact no milta hai or na hi koi solution nikla hai. muje hotstar ka subscription nhi chaiye mere subscription cancel krne ke bad bhi kyu amount debited kiya. mrea paisa waips kro.

Auto debited the primium but

Submitted by Bharadwaj (not verified) on Fri, 24/03/2023 - 8:22pm.

Auto debited the primium but I didn't activate any auto debited settings. If it is activated now I want to deactivate it but it is not deactivateing

automatic debit

Submitted by SUBHASH MANJHI (not verified) on Sat, 04/05/2024 - 9:13am.

Submitted by subhash manjhi (not verified) on Sat, 04/05/2024 - 9:05am.
Please cancel automatic debit mode from my account

Please refund my money

Submitted by IVLEY HASAN (not verified) on Thu, 27/04/2023 - 2:35pm.

Hotstar company aap itne gareeb ho gai ho ki bina bataye a/c se balance cut kar lete ho isse achha toh bheekh mangna suru kar do

Looting Hot star

Submitted by Anonymous (not verified) on Sat, 11/03/2023 - 9:49pm.

I Moved out of India for sometime, I had subscription in phone. Every month, they are looting with the debit card, and can't view it outside of country too. No way to contact them or no way to find it unsubscribe it as the account logged fails says, no ID found in the new server.

money refund

Submitted by mahendra prasad (not verified) on Thu, 09/03/2023 - 4:07pm.

3 month ka subscription fee kat gaya hai 149 rupeee, but live cricket ke liye fir se subscription fee manga ja raha hai

Peyment isus

Submitted by Akash ashok kamble (not verified) on Fri, 28/04/2023 - 8:39pm.

Hello sir mera naam Aakash hai abhi maine hotstar se subscription liya hai 149 sir mera Abhi Tak subscription on Nahin hua sar Mere account se sir 149 debit pada hai mujhe 149 refund chahie

Refund fee

Submitted by Aman bhardwaj (not verified) on Sat, 22/04/2023 - 2:19pm.

Bina meri mrzi ke mere account se 149 rupay fee kese kaati ki

I have subscription of

Submitted by Sitaram (not verified) on Thu, 09/03/2023 - 2:48pm.

I have subscription of Disney+hotstar but still I m not able to watch any of the content. When I click on any of programme to watch it runs for like 1 sec n start buffering like it gets freeze. Please can u solve these problem asap.

Refund my ammount

Submitted by Krishna Kansari (not verified) on Tue, 07/03/2023 - 9:09pm.

Mere account se bina kisi activation ke ammount kaat liya gya hai mujhe koi subscription nahi chahiye please refund my money.

Please refund my money

Submitted by Koushik kolya (not verified) on Sat, 06/05/2023 - 11:26pm.

Hotstar has deducted money from my account without permission

Balance pro

Submitted by Rishi Gupta (not verified) on Mon, 06/03/2023 - 3:18pm.

Me Nahi movie dekhta hu aur nahi koi match mene hotstar uninstal rakha h fir bhi mere account se paise cut gye he plz unko return karado aur mere ye premium bamd krdo bhaut hi gareev hu me.plz @hotstar team. Aaj subhy hi mere account se 149 cut ho gye he plz .@hotstar team

Hotstar app access issue

Submitted by Pawan Kumar Yadav (not verified) on Sun, 05/03/2023 - 1:14pm.

Mai 3359 rs. Ka Airtel ka recharge karwaya jisme Disney+hotstar ka annual subscription free hai lekin jb mai app me us recharge number se login kr raha hu tab subscription lene ke liye bol Raha

Please refund my money

Submitted by Abdul Qadir (not verified) on Wed, 01/03/2023 - 1:27pm.

Meri hotspot subsity band kare bina parmission ke 149 rupay kaat liye ise band kare

hotsatrar subscribe ko bnd krna hai

Submitted by RAJU PRAJAPATI (not verified) on Mon, 24/04/2023 - 3:29pm.

hotsatar app me mera account se automatic 149 Rupeeya kat rha hai isko bnd krna hai

Automatic cut subscribe fees.

Submitted by Amit (not verified) on Fri, 07/04/2023 - 2:31pm.

Please mera hotstar subscribe band kare or Bina permission ke fees n kate . Jo Abhii kat kiye hai subscribe ke paise Kate hai vo refund kare . Varna me kuch kr action lunga meri permission ke Bina paise Kat rhe ho

unauthorized deduction from my drbit card

Submitted by A K Shrivastava (not verified) on Tue, 28/02/2023 - 6:17pm.

Rs149 in 27 Oct 2022 and again 149Rs on 27 JAN 2023 deducted from my account through debit card e mandate. While I didn't take any subscription any time. Please refund my amount as soon as possible and cancel my any unauthorized e-mandate.QjbAd

Refund issue

Submitted by Swetha (not verified) on Thu, 23/02/2023 - 4:54pm.

Rs. 149 auto debit

Submitted by Tushar Warwandkar (not verified) on Thu, 11/05/2023 - 4:52pm.

Recharge kiya hostar open नाही ho raha

Submitted by Sachin Mankar (not verified) on Thu, 20/04/2023 - 7:49pm.

499 +149 return plz

Deducted @149

Submitted by Shashi kumar (not verified) on Thu, 30/03/2023 - 10:34am.

My hotstar auto payment is being deducted on yesterday's date 29/03/2023: I want that money back in my account

Hotstar not working last 18 hour

Submitted by Mukesh Dhiman (not verified) on Sat, 18/02/2023 - 7:26am.

Hotstar till now is down and no offical statement issue by the star regarding this hotstar down.. very bad service and mangement .. I am not renew the plan this is my last subscription ..

Regarding unable to access my hot star account

Submitted by Dr Ggandeep (not verified) on Fri, 17/02/2023 - 1:57pm.

Not able to watch on phone, web, tv ..kindly help. My account subscribe till sep 2023

Pathetic Service of Disney Hostar

Submitted by Anonymous on Wed, 15/02/2023 - 8:11am.

I mailed you people since 2nd Feb 2023 in order to cancel my subscription of Rs 149 and i have provided you all the details which was required from your end i.e. my mail id, my phone number, my card 1st 6 digit and last 4 digit too but till date the situation is as same as it was earlier.

Dissatisfied and disappointed customer of Disney Hotstar. Trust me I will never ever recommend anyone for using your subscription and never recommend anyone to watch Disney Hotstar.

Your services are really pathetic and unbelievable to see your poor customer handling. Today I came to know that your team is so helpless in order to resolve a customer issue since 2 weeks.

You team is good for nothing. Shame on you people.

Debited rs 149 from my bank accounts without my permission

Submitted by Amit Bhatt (not verified) on Fri, 10/02/2023 - 2:51pm.

This is in regards that today your team of disney+hotstar debited rs 149 from my bank accounts without my permission

This aim of debited my accounts is not good for your side of business you lost your customer faith and negitive response to the viewer

In future transaction kindly informed me about my renew subcription of deduction and not continue or debited the amounts without my permission and next time it will happen again sure i delete your app

Submitted by PRANJAL RAO (not verified) on Thu, 02/02/2023 - 3:47pm.

Maine Already Subscribe Kar Liya Hai
But Hotstar Firse Subscribe Karne Ko De Raha Hai
Please Solve My Problem

149rs from my debit card without any intimation and without my p

Submitted by Kunal Patil (not verified) on Fri, 27/01/2023 - 7:45pm.

This is in regards to my account in which your team has deducted 149rs from my debit card without any intimation and without my permission. please refund it back and cancel my subscription

Debited amount of rs 149from

Submitted by Anonymous (not verified) on Tue, 24/01/2023 - 6:32pm.

Debited amount of rs 149from my account without my permission Auto debit didn't date need hot star subscription
So please return my money as soon as possible. Without my permission you have not right to deduction of my amount so please refund my account

Refund of 149

Submitted by SHREYASH SUTAR (not verified) on Thu, 23/02/2023 - 11:13am.

Please refund my money

149 rupay please refund

Submitted by RAHUL saini (not verified) on Thu, 07/12/2023 - 9:01pm.

149 rupay please refund

Refund my subscription mony

Submitted by Pintu (not verified) on Wed, 20/12/2023 - 5:05pm.

Cancel my subscription

This is in regards to my

Submitted by yogeh (not verified) on Mon, 09/01/2023 - 11:45am.

This is in regards to my account in which your team has deducted 149rs from my debit card without any intimation and without my permission. please refund it back and cancel my subscription otherwise I have to call my bank to raise a dispute against the same.

Complaint

Submitted by Aparna (not verified) on Fri, 06/01/2023 - 8:08pm.

Some episodes of Rajkumari serial are missing in the story, please add them

Paymet issue mere phone pe se

Submitted by Deepak vyas (not verified) on Tue, 31/01/2023 - 5:22pm.

Paymet issue mere phone pe se Autopay mode pr tha to mera payment automatic debit ho gya sir please me refund this payment

Rs 899 has been deducted from

Submitted by RamlalThakur (not verified) on Tue, 03/01/2023 - 2:55pm.

Rs 899 has been deducted from my account on dated 02/01/2022 without my permission.Kindly refund my money RS 899 as soon as.I have already paid the subscription the fee of hotstar up to 26th July 2023 .

Why was my subscription allowed without my permission?

Submitted by Rupendra singh (not verified) on Sat, 24/12/2022 - 6:14pm.

Refound my money

Cancelled my subscription

Submitted by Ashish Kumar (not verified) on Mon, 23/01/2023 - 5:35pm.

Same problem bro . Without my permission thay have started my last recharge plan. Kindly refund my amount with reference id *******5384 date 23rd jan 2023

Return my money

Submitted by Shaileshbhai Solanki (not verified) on Tue, 13/12/2022 - 6:37pm.

899/- rupees have been deducted by you from my account on 11/12/2022 without my prior approval which has not been returned to me yet. I have already messaged you don't the reply given by you, request to return my money. hotstar is also closed. Give me my rupiya as soon as possible.
A/C subscription detail :- mobile number - 720101xxxx

Refund my money

Submitted by K Naveen Kumar (not verified) on Fri, 31/03/2023 - 9:09pm.

Dear hotstar team,
Actually i subscribed for match purpose i upgraded plan but I don't about ipl 2023 live

Thanks and regards
K .Naveen Kumar

Refund

Submitted by Ravindra Meena (not verified) on Mon, 05/12/2022 - 9:47pm.

05/11/2022 Debited amount of rs 149 from my account without my permission Auto debit didn't date need hot star subscription
So please return my money as soon as possible. Without my permission you have not right to deduction of my amount so please refund my account

Refund my amount

Submitted by E.VIJAY KUMAR REDDY (not verified) on Thu, 02/02/2023 - 3:18pm.

Please refund my amount from hotstar subscription

uncle mere se galti se Disney

Submitted by Eklavya (not verified) on Thu, 12/01/2023 - 10:39am.

uncle mere se galti se Disney hotstar par subscription Diya Gaya Hai Uska Paisa Mujhe refund chahie

Refund

Submitted by Surender (not verified) on Tue, 22/11/2022 - 5:11pm.

Mere account se Rs 499 ka hostar ka recharge ho gaya without my permission and money debited .please refund my money as i cancelled my subscription.

complaint regarding auto renewed payment after cancelation.

Submitted by lalit choudhary (not verified) on Mon, 03/04/2023 - 1:25pm.

Mere hotstar subscription ko cancel krne ke bad bhi mere payment auto renewed ho gya. muje subscription nhi chaiye mere paise wapis kro.

Cancel subscription

Submitted by Dipa (not verified) on Tue, 22/11/2022 - 2:00pm.

Please cancel my subscription. my mobile number is 964xxxx958

I want to deactivate my subscription

Submitted by Sunny Thakur (not verified) on Wed, 01/03/2023 - 6:55am.

I want to cancel my subscription because I have no money so I requested you please cancel my subscription

Un authorised create instant mandate don't debit

Submitted by Pratap Singha (not verified) on Mon, 21/11/2022 - 11:02am.

Unauthorized standing instruction against my credit card amount is Rs. 499/-,So,Please cancelled the immediate and don't debit amount from my card. and confirm me, Whether cancel standing instruction.

Please end my subscription

Submitted by Amit (not verified) on Fri, 04/11/2022 - 2:26pm.

HI Team,

I want to end my subscription. But I am not able to login into my Hotstar account as I am out of
India at the moment.
Please cancel my subscription and inform me once done.
Account details:
mobile: 9354XXX015
Thanks
Amit

Mera hotstar subscription automatic ho gya hain

Submitted by Paras soam (not verified) on Fri, 04/11/2022 - 1:55pm.

Sir mera hotstar subscription automatic recharge ho gya hain aur mere account se rs 499 debited ho gye plese mujhe refund kr dijiye

For refund

Submitted by Jayprakash bharti (not verified) on Sat, 23/09/2023 - 9:55am.

Mera automatically subscription recharge ho gaya h bina koe permission ke to please mera refund kar digiye

Automatic recharge

Submitted by Abhishek singh (not verified) on Thu, 02/03/2023 - 9:06am.

Automatic recharge

Without my permisson

Submitted by Ravinder singh (not verified) on Tue, 01/11/2022 - 8:00pm.

01/11/2022 Debited amount of rs 499from my account without my permission Auto debit didn't date need hot star subscription
So please return my money as soon as possible. Without my permission you have not right to deduction of my amount so please refund my account

Cancel E - mandate

Submitted by ANKIT GOYAL (not verified) on Mon, 31/10/2022 - 6:24pm.

30/10/2022 Debit money Rs.149 from my account without my permission (Auto debit).We also didn't need of hotstar subscription.So kindly send back my money and cancel e-mandate SiHubld VybbGYil7D through our sbi debit card ending 8064

Live Cricket Match Not Able To Seen On My Computer

Submitted by Javed Ahmed (not verified) on Thu, 27/10/2022 - 5:23pm.

Hi My Name IS Javed Ahmed i Have Purchased 299 rs Monthly Plan But I Am Not Able To Saw Live Cricket Match On My Computer. Earlier
I Have The Same Plan That Time I was Able To Saw All Live Matches Please Check And Resole This Problem ASAP my phone number is

cancel e-mandate

Submitted by AnonymU N TRIPATHIous (not verified) on Tue, 18/10/2022 - 7:16pm.

18/10/2022 Debit money Rs.2999 from my account without my permission (Auto debit).We also didn't need of hotstar subscription.So kindly send back my money and cancel e-mandate SiHubld WDF630NrDj through our sbi debit card ending 9078

Please refund to my money Rs

Submitted by Jiten Poleng (not verified) on Thu, 01/12/2022 - 3:45pm.

Please refund to my money Rs 149 . My money has been deducted from my account without permission .

My mony refund

Submitted by Prasad (not verified) on Sat, 08/04/2023 - 4:20am.

I am not subscribed hostar with out permission my account deduction my mony plse my mony refund

Hotstar auto debit 499

Submitted by MOHD fareed Anonymous (not verified) on Wed, 28/09/2022 - 12:28pm.

Dear team,
499 auto debited from my credit card. Please resolve this problem of mine. I have not activated any hotstar. Nor did the subscription activated.

Please urgent basis my problem resolved....

Refund

Submitted by Viral vasava (not verified) on Tue, 25/10/2022 - 4:18pm.

499 ko refund kar do

Plzz resolve my subscription problem

Submitted by SHAILENDRA SINGH DEVDA (not verified) on Sat, 22/10/2022 - 3:13pm.

Dear team,
499 auto debited from my credit card. Please resolve this problem of mine. I have not activated any hotstar. Nor did the subscription activated.

Please urgent basis my problem resolved....

automatic recharge refund krne ke liye

Submitted by Balwinder Singh (not verified) on Mon, 17/10/2022 - 11:47am.

Sir mene logout kr deya tha hotstar but automatic recharge ho gya hai kirpa mera payment refund kr deya jaye
149 Rs

Dear Customer, Payment of Rs 149.00 for HOTSTAR e-mandate SiHubId Vx7jLBV546 has been processed successfully on your SBI Debit card ending 5178.

I an not use hotstar.plz

Submitted by Ayub Ali (not verified) on Mon, 10/10/2022 - 3:35pm.

I an not use hotstar.plz back, my money149/- to my account. I hope u solv my request.

Refund

Submitted by Anonymous (not verified) on Tue, 25/10/2022 - 11:13pm.

I m not use hotstar plzzz refund my money

Submitted by Mohit (not verified) on Sun, 25/09/2022 - 8:48pm.

Flipkart promo code not working

Hotstar

Submitted by Anonymous (not verified) on Thu, 22/09/2022 - 11:04am.

Submitted by Mizanur Rahman (not verified) on Sun, 28/08/2022 - 11:12pm.

ਮਿਤੀ 20/09/2022 ਨੇ ਬਿਨਾਂ ਕਿਸੇ ਇਜਾਜ਼ਤ ਦੇ ਮੇਰੇ ਖਾਤੇ ਤੋਂ Ra499 ਡੈਬਿਟ ਕਰ ਦਿੱਤਾ, ਇਸਲਈ ਮੇਰਾ ਬਕਾਇਆ ਵਾਪਸ ਕਰ ਦਿੱਤਾ ਅਤੇ ਮੇਰੀ ਸੇਵਾ ਨੂੰ ਰੱਦ ਕਰ ਦਿੱਤਾ।

ਜਵਾਬ

Hotstar not working on my tv

Submitted by Saroj (not verified) on Thu, 22/09/2022 - 3:26am.

Hello
I am not able to see disnay hotstar on my tv kindly help me or if not kindly refund my one year subscription amount.

My account is not activated

Submitted by Rajan (not verified) on Sun, 19/11/2023 - 9:41pm.

Hi,

I have made a payment in disney+hotstar the payment have been successful completed but my account is not accessible again it ask to subscribe
So, please solve my problem or refund my money