Disney+Hotstar Customer Care No.

Updated on Monday, 30 September 2024 - 4:02pm

Organization:

hotstar.com

All India Number(s):

81048 03351 (WhatsApp Support)

International Numbers:

1833-212-2120 ( For Contact Support)

Website:

Official Website

Email

hello [at] hotstar [dot] com (For Feedback)

Important Link

Feedback Form

Support Center

If you have any query related to Disney+Hotstar all services , you can go to this Help desk / Support Center
After go to the Help desk / Support Center, you can see the contact form below, you can fill this Contact Form
You can also go to the Chat Box which is given besides the Contact Form, after go to Chat Box you can start chat with Disney+Hotstar Customer Care and ask your queries

Head Office

Novi Digital Entertainment Private Limited
Urmi Estate, Ganapatrao Kadam Marg,
Railway Colony, Lower Parel, Mumbai,
Maharashtra 400013

Social Sites

Comments

I can not find my hotstar VIP I'd

Submitted by Biswajit Mahapatra (not verified) on Sun, 20/09/2020 - 8:43pm.

I can not find my I'd and I forgot that which number I provide on payment time , so kindly help me !

Not working of IPL match video

Submitted by Aman (not verified) on Sun, 20/09/2020 - 8:25pm.

Videos cannot play more than 1 device. But the Video can play atleast 2 devices in other people.

HAD MADE PAYMENT OF RS 399 FOR (DISNEY +HOTSTAR VIP ) , PAYMENT

Submitted by Ajay Kumar (not verified) on Sun, 20/09/2020 - 8:04pm.

HAD MADE PAYMENT OF RS 399 FOR (DISNEY +HOTSTAR VIP ) , PAYMENT IS MADE THROUGHT SBI ACCOUNT,
BUT DISNEY HOT STAR IS NOT ACTIVATED

The amount is debited but i am not facing the problem to watch

Submitted by Viswa killada (not verified) on Sun, 20/09/2020 - 6:49pm.

I had debited the amount but im facing the problem of watching live

C

Submitted by Kailash mandal (not verified) on Sun, 20/09/2020 - 6:39pm.

Mai jio Ka rechar karia phir bhi Nahi chal rha he match

399 PAYMENT IS MADE THROUGHT BOB ACCOUNT

Submitted by PARESH S PATEL (not verified) on Sun, 20/09/2020 - 3:09pm.

PAYMENT MADE BUT NOT ACTIVATED

VIP account is not working

Submitted by Rajesh jha (not verified) on Sun, 20/09/2020 - 2:32pm.

I have activated hotstar VIP but one time only one device is working

Account payment close hone ke Karan

Submitted by Sunil Sharma (not verified) on Sun, 20/09/2020 - 9:23am.

Sir mene Kal hi 399 ka recharge karwa Jo aaj aaj ka match activate plan bata raha aur mera balance bhi kat gaya who solution nikaliye sar please

I HAD MADE PAYMENT OF RS 399

Submitted by Sagar (not verified) on Sat, 19/09/2020 - 11:11pm.

I HAD MADE PAYMENT OF RS 399 + 110 FOR (DISNEY +HOTSTAR ALL VIP ) , PAYMENT IS MADE THROUGHT SBI ACCOUNT, (PHONE PE)
BUT DISNEY HOT STAR IS NOT ACTIVATED, IT SHOWS ERROR HAS OCCURRED PLEASE TRY AGAIN LATER (NM-4000) . SO Can you please resend send my amount. kindly resolve it as soon as possible.

Hotstar is not working

Submitted by Elumalai (not verified) on Sat, 19/09/2020 - 9:47pm.

Dear sir,
Me in recharge in Rs.399 but not for live cricket so I need your help

PAYMENT MADE BUT NOT ACTIVATED

Submitted by chandrakant (not verified) on Sat, 19/09/2020 - 9:30pm.

PAYMENT MADE BUT ACCOUNT NOT ACTIVATED

payment issue

Submitted by ashraf mujawar (not verified) on Thu, 01/10/2020 - 7:30pm.

payment succesfully paid but not activat plzz refund my money in my account

VIP is not activated

Submitted by Biswajit das (not verified) on Sat, 19/09/2020 - 8:52pm.

VIP is not activated

OTP not received

Submitted by Anonymous (not verified) on Sat, 19/09/2020 - 8:43pm.

OTP not received

I paid 399 to hotstar for VIP

Submitted by Anonymous (not verified) on Sat, 19/09/2020 - 8:20pm.

I paid 399 to hotstar for VIP But I a not able to watch IPL, asking to get premium to watch match. If hotstar want make money inform at the beginning only.
Worrest app.

399

Submitted by Deepak kumar (not verified) on Sat, 19/09/2020 - 7:23pm.

399 recharge but not play IPL

Paid 399 but no subscription

Submitted by Mujeeb Ur Rehman (not verified) on Sat, 19/09/2020 - 9:03am.

Yesterday that is 18 of September I had availed hotstar vip worth 399 and the money was taken from my account but no subscription is not available help me as soon as possible.

I paid the ViIP subscription fee Rs399 but not working

Submitted by Papia B Chdourdhury (not verified) on Sun, 13/09/2020 - 5:54pm.

I am not able to access VIP inspite of making the payment

sar mere nomber star sport

Submitted by Anonymous (not verified) on Wed, 09/09/2020 - 7:50am.

sar mere nomber star sport chanal kyonhi chal rhah

Money debited but subscribtion is not activated

Submitted by Anushya (not verified) on Tue, 08/09/2020 - 1:53pm.

Hotstar has been debited the amount for hotstar vip subscribe it has been auto renewed but the subscribtion is not yet activated. Pls activate it or return back my money. It dont want to get paid for the service which i m nt using it. Return the money back.

How can see hotstar on tv

Submitted by Ramnarayan Bhushan (not verified) on Mon, 07/09/2020 - 6:07pm.

I'm already pay subscription but not seen on fire TV stick LG tv

Unable to access my account Q LED

Submitted by Nikhil Sirdeshpande (not verified) on Fri, 04/09/2020 - 10:53pm.

Dear Sir,

Please refer to the below my account details .

I had a Disney + Hotstar VIP account , but i am unable to see this on my Samsung Q LED 49" .

Also unable to connect my QLED to my account .

Please resolve my issue immediately. If any help let me know .

My account with my Samsung Q LED 49"

image.png

Thanks & Regards
Nikhil Sirdeshpande

Cancel Request

Submitted by Jayachandran (not verified) on Fri, 04/09/2020 - 10:25am.

Hello
As i am not using hotstar anymore and I don’t want to renew my subscription but past four months it’s renew automatically.
Please go through my request and cancel my subscription with refund me back.

Problem using hotstar

Submitted by Ashis Agarwal (not verified) on Tue, 01/09/2020 - 10:37am.

I recharge my hotstar acount with 399 but unable to make it please solve the problem or refund the money
back or I'll be taking the legal action or fix the problem as soon as possible kindly requested

Recharge problem

Submitted by Anonymous (not verified) on Thu, 27/08/2020 - 8:29pm.

Not live sports

Not able to see any movies...

Submitted by Shonimaroshan (not verified) on Thu, 27/08/2020 - 11:02am.

Hi Sir/Madam,

We are not able to see any movies available in hotstar as we've paid for 1year subscription. Kindly rectify the same.

Regards,
Shonimaroshan

Premium episodes

Submitted by Ramandeep kair (not verified) on Sat, 22/08/2020 - 6:52pm.

Hello ma'am/sir
Am already recharged of 399 for this year 2020 ,in lasi month ,but today this problem is occours you will enable to see premium episodes, kindly solve my problem.
Thanks

Help

Submitted by Anonymous (not verified) on Thu, 20/08/2020 - 4:21pm.

Help

Amount is debited premium is not activated

Submitted by UmeshAnonymous (not verified) on Thu, 20/08/2020 - 11:13am.

Sir iam hot star coustmer amount is debited in my account premium is not activated please resend the money 399

Subscribe kiya lekin hotstar not working

Submitted by Feroz khan (not verified) on Mon, 21/09/2020 - 7:25pm.

Sir iam hotstar costumer amount is debited in my account premium is not activate please resend the money 399

Abhi tak active nahi hua hai

Submitted by Suman Kumar (not verified) on Sun, 20/09/2020 - 8:03pm.

Abhi tak active nahi hua hai

Mene kal 399 ka recharge

Submitted by Sunil Sharma (not verified) on Sun, 20/09/2020 - 9:31am.

Mene kal 399 ka recharge karvaya vah kitne dinon ka hai

399 no mebarbarship

Submitted by Sagar (not verified) on Wed, 21/04/2021 - 12:28pm.

Mene 399 ka recharge
Submitted by sagar dushing (not verified)

Main karle to 399 rupay ka

Submitted by Sunil Sharma (not verified) on Sun, 20/09/2020 - 9:25am.

Main karle to 399 rupay ka recharge karwa

not coming otp

Submitted by kishor (not verified) on Sat, 19/09/2020 - 8:00pm.

to bad to login

Amount is debited premium is not activated

Submitted by Naresh (not verified) on Thu, 10/09/2020 - 9:52pm.

Sir iam hot star coustmer amount is debited in my account premium is not activated please activate my account

Amount is debited premium is not activated

Submitted by Naresh (not verified) on Thu, 10/09/2020 - 9:49pm.

Sir iam hot star coustmer amount is debited in my account premium is not activated please resend the money 399

Chalu nahi horaha h star

Submitted by Suraj modanwal (not verified) on Thu, 27/08/2020 - 7:44pm.

Chalu nahi horaha h star sport1 chanle

payment done but its not working . it shows renew or subscriptio

Submitted by rinku (not verified) on Wed, 19/08/2020 - 3:21pm.

payment done but its not working,it shows renew your hotstar account but i also paid rs 399 on 19th aug 2020. kindly resolve it asap.

Hotstar service problem

Submitted by Radhika savaliya (not verified) on Tue, 23/02/2021 - 11:16am.

Payment done but not working

Aaj main chali payega ya

Submitted by Sunil Sharma (not verified) on Sun, 20/09/2020 - 9:24am.

Aaj main chali payega ya nahin sar ji please batao

Have done my payment but

Submitted by Anonymous (not verified) on Sun, 20/09/2020 - 12:34am.

Have done my payment but still acc has not been activated

Change mobile number & email address

Submitted by Harvinder Singh (not verified) on Mon, 17/08/2020 - 7:57pm.

Kindly change mobile my mobile number & email address

Change mobile number & email address

Submitted by Harvinder Singh (not verified) on Mon, 17/08/2020 - 7:57pm.

Kindly change mobile my mobile number & email address

I AM NOT BEING ABLE TO WATCH

Submitted by BIPLAB ROY (not verified) on Sun, 20/09/2020 - 9:18am.

I AM NOT BEING ABLE TO WATCH LIVE HOTSTAR THOUGH I HAVE PAID 399

Change mobile number

Submitted by JEETU GURJAR (not verified) on Sat, 19/09/2020 - 8:03pm.

Change mobile number

I will renew if it is with previous rate

Submitted by B Majumder (not verified) on Sat, 15/08/2020 - 3:26pm.

Today I tried to renew my account last 2 year I paid Rs.999/- .This time I found u tagged Disney and charged Rs.1499/-. I am not at all interest for Disney and want to renew with Rs.999/- as it was. But I found no option is available of this. Tagging your choice with more amount simply cheating. write whether it will be available or not. I write again I am only interest with Rs.999/-
Biswanath Majumder
I have logged in with my Facebook account biswa [dot] 66 [dot] bm68 [at] gmail [dot] com

Pay my decision

Submitted by Anonymous (not verified) on Wed, 11/11/2020 - 2:44pm.

. time I found u tagged Disney and charged Rs.1499/-. I am not at all interest for Disney and want to renew with Rs.999/- as it was. But I found no option is available of this. Tagging your choice with more amount simply cheating. write whether it will be available or not. I write again I am only interest with Rs.999/-

I will renew if it is with previous rate

Submitted by B Majumder (not verified) on Sat, 15/08/2020 - 3:26pm.

HotStar Stops automatically on my MI TV afer one or two episode

Submitted by Abhishek Dadhwal (not verified) on Sat, 15/08/2020 - 7:55am.

Hello HotStar,

I am your VIP customer, I have been using HotStar on my MI TV for the last 2 years but from last 1 month, it is showing strange errors. As soon as I complete 1 episode, the app stops with an error of "Please check your internet connection". I have tried reinstalling the app and resetting the tv as well, please help.

Disney hotstar recharge kya

Submitted by joginder kumar (not verified) on Fri, 14/08/2020 - 1:18pm.

Disney hotstar recharge kya hai per live match nahin dekh pa raha hun

Hotstar VIP & Premium not working on my TV

Submitted by Sharada Veeresvaran (not verified) on Thu, 13/08/2020 - 4:10pm.

I have recharged Hotstar with VIP & Premium page and i connect the hotstar connection with my TV through my Airtel settop box, Hotstar connected by VIP & Premium shown i am not able to watch on my TV. for that i have to chrome cast the mobile with my TV.

Please help us and provide solution to resolve this issue.

thanks & Regards
Sharada

payment deducted twice

Submitted by Parul Sharma (not verified) on Sat, 08/08/2020 - 10:33am.

my payment for hotstar premium has been deducted twice from google pay on the same day.please solve my issue by giving me my payment of one subscription.

Hotstar

Submitted by joginder kumar (not verified) on Tue, 04/08/2020 - 10:47pm.

Payment Kat gai par hotstar chalu nhi hua

Payment Kat geya but nai chal

Submitted by MD IRSHAD (not verified) on Sun, 20/09/2020 - 7:22pm.

Payment Kat geya but nai chal Raha hai hotstar vip

Hotstar Not working

Submitted by Rizwan kham (not verified) on Tue, 16/03/2021 - 8:21pm.

I subscribed to Hotstar 5 months ago, at that time my SIM was of Jio but now I have got a sim pot in Airtel. Hotstar is no longer running in Airtel. Please find the solution as soon as possible

Payment deducted but VIP subscription not yet done

Submitted by Nirmal Brijmohan Toshniwal (not verified) on Tue, 04/08/2020 - 5:05pm.

Respected sir madam
I have done the payment through phone pay by my number but still the subscription is pending money has been deducted from my account

Poor digital quality

Submitted by Dr Shivani Kalhan (not verified) on Sun, 02/08/2020 - 10:22pm.

Digital lag.. disconnected audio and video and pixillating pictures

Not use in hotstar

Submitted by Ajay Kumar Sharma (not verified) on Sun, 02/08/2020 - 10:32am.

I recharged 399 but I am not able to do that Disney + Hotstar

Payment automatically deduction

Submitted by ANIL Kumar Yadav (not verified) on Wed, 29/07/2020 - 8:22pm.

Mere account se 500 kat Gaya mujhe reply de

Cancel Subscription

Submitted by Anonymous (not verified) on Tue, 28/07/2020 - 4:43pm.

Hello
As i am not using hotstar anymore and I don’t want to renew my subscription but today (28 Jul 2020) it’s renew automatically.
Please go through my request and cancel my subscription with refund me back.

Subscription cancellation

Submitted by Sandeep Singh (not verified) on Tue, 01/09/2020 - 6:25pm.

I don't want to renew my vip subscription so cancel my membership

Cancellation of hotstar

Submitted by Vikas (not verified) on Thu, 27/08/2020 - 10:26am.

I m not using hotstar from last 3 month and amount is deducted from my credit card please refund it and unsubscribe my hotstar.

Pament issu

Submitted by Rinku Rathaur (not verified) on Sun, 20/12/2020 - 11:35am.

I am not using hotstar amount attometically deducted from mahindra bank please refund it and unsubscribe my hotstar

login problm

Submitted by Sonu agarwal (not verified) on Sun, 26/07/2020 - 12:29pm.

My relogin successfull
But i when i going to watch moive its shows payment option or for subscription
But i already had membership....

Hotstar not connecting

Submitted by Jignesh g patel (not verified) on Sun, 20/09/2020 - 1:39pm.

I have already subscription of hotstar but not saw ipl match.my renewal date of hotstar subscription is 7/02/2021.i need customer care no. please

Not login

Submitted by Brij mohan (not verified) on Sun, 23/08/2020 - 10:20pm.

Sir.my tv no connected pay kiya hai 399 net banking sbi please check it

Payment issue

Submitted by Anand kumar (not verified) on Fri, 24/07/2020 - 1:04pm.

365/Rs deducted from my account on date-22/07/2020 but not submitted hostar VIP

Payment problem

Submitted by Anonymous (not verified) on Fri, 21/08/2020 - 5:53pm.

Please activate my account

Payment issue

Submitted by Sandeep (not verified) on Thu, 06/08/2020 - 8:35pm.

399/Rs deducted from my account on date -6/8/2020 but not submitted hotstar vip

No Hindi voice

Submitted by Husan bansal (not verified) on Wed, 22/07/2020 - 9:00pm.

No hindi voice..plz fix the issue

Can't access vip subscription

Submitted by Anonymous (not verified) on Tue, 21/07/2020 - 6:43pm.

As i had renewed my vip subscription in November.I was able to use it till mid-April but after that i am not able to access my vip subscription.Please get me my subscription back.

Not working on my tv

Submitted by Puja dingh (not verified) on Sun, 23/08/2020 - 12:19pm.

Not working on my television

cannot view premium channels

Submitted by Anonymous (not verified) on Sun, 19/07/2020 - 9:05pm.

Inspire of paying the charges of Premium viewing, we are unable to view.

Kindly guide.

I have made a complaint since

Submitted by Rishi (not verified) on Sat, 18/07/2020 - 9:39pm.

I have made a complaint since the day I subscribed ,also have mailed numerous time but no reply from your side nor u have any customer care number

mail id change

Submitted by pritesh barot (not verified) on Sun, 12/07/2020 - 3:05pm.

Hello, i have vip subscription but in account i have old mail id that i have lost and not able to operate. so how can i change my mail id in account , there is no option about this in hotstar app.

change my old gmail id

Submitted by Krishna soni (not verified) on Sat, 15/08/2020 - 10:39am.

Hello, i have vip subscription but in account i have old mail id that i have lost and not able to operate. so how can i change my mail id, there is no option about this in hotstar app.

I recharge deny hotstar but not open

Submitted by Sahadev mhetre (not verified) on Sat, 04/07/2020 - 6:09pm.

I recharged 399 but not start the hotstar

problam

Submitted by mohit (not verified) on Wed, 19/08/2020 - 11:54am.

me los 399 Rs imnot hot ster

Auto renewal system

Submitted by Akash Das (not verified) on Sat, 04/07/2020 - 8:54am.

Hello
As i am an hotstar user and I don’t want to renew my subscription
But it’s renew automatically pls go through my request and cancel my subscription with refund me back...

Hotstar vip is not responding

Submitted by Nigar fatima (not verified) on Thu, 02/07/2020 - 12:33pm.

Please return my money

Subscription money return

Submitted by Sampat Patil (not verified) on Mon, 29/06/2020 - 10:40pm.

Hello
As i am an hotstar user and I don’t want to renew my subscription
But it’s renew automatically pls go through my request and cancel my subscription with refund me back... return my money. Subscription money debit without my permission.

Money has been deducted from my account without any reason.

Submitted by Rahul (not verified) on Mon, 29/06/2020 - 7:03pm.

365/- Has debited for no reason.
Please return my money

complain

Submitted by Ashutosh Kumar (not verified) on Tue, 22/09/2020 - 11:32am.

Two time Account deducted one time paytm or next time Bank Account Please refund my 399 rs in my account.

VIP subscription is unavailable even after paying money

Submitted by Mayank (not verified) on Mon, 29/06/2020 - 3:37pm.

I have took subscription of hotstar vip and i have proof of band that the amount has been sanctioned but due to a glitch in phone it says I have to again take subscription

Regarding unavailable hotstar aftrer subscribing

Submitted by Pankaj Kumar shau (not verified) on Sun, 23/08/2020 - 10:35am.

Hi this is pankaj kumar shau, I am a hotstar customer even I subscribed hotstar as well with subscribe Amount 399 but i am unable to access hotstar premium I don't know why it is happening and one more thing before subscribe all sports chennal i could see but after subscribe I could not see any live sports in sports chennel so kindly check and revert back to me why I am not able to access.

Please check and comment.

Can't see movies on smart TV

Submitted by Sanket Deshmukh (not verified) on Fri, 26/06/2020 - 8:58pm.

I have subscribed for Hotstar VIP today. But I can't see movies on my TV. It is showing Error PL-1100

App not working properly

Submitted by Ajeesh Anil (not verified) on Sun, 09/08/2020 - 1:06pm.

i am also facing the same problem i have vip pack but I can’t able to play movies which is included vip.

If you found the solution for that please let me know
It will be helpful for me
Thank you

Why was Big boss Tamil season one removed

Submitted by Anu (not verified) on Fri, 26/06/2020 - 7:38pm.

Please add it back, we would like to watch it during this lockdown.

Don’t want to renew subscription

Submitted by Bhanu Ahuja (not verified) on Mon, 22/06/2020 - 12:55am.

Hello
As i am an hotstar user and I don’t want to renew my subscription
But it’s renew automatically pls go through my request and cancel my subscription with refund me back...