Infinix Customer Care No.
Organization:
Infinix Toll free Number(s):
- 1800 419 0525 (For Customer Support, Mon-Sun, 10am-7pm)
All India Number(s):
- 99991 35666 (For Support)
Website:
Official Website IVRS Menu: 1800 419 0525
First select your preferred language
- Press 1: For Mobile
- Press 2: For TV Installation
- Press 3: For TV Repair
- Press 4: For Itel Sound Bar
- Press 5: For Infinix Laptop
- Press 6: For Oraimo Accessories
- Press 7: For Itel, Techno Or Infinix Smart Accessories
Emails
Important Links
For Customer Support
- For customer support or service centres you can visit Carlcare Services.
Address
Unit no. B-303, Third floor,
Tower-B, Advant Navis Business Park,
Noida-Greater Noida Expy,
Sector 142, Noida, Uttar Pradesh 201305
Comments
Update and fingerprint not working automatically
Sir mere phone me abhi tk letest update nhi aaya hai abhi bhi phone me Android 12 hi show kr rha hai please Android 15 dijiye or mere phone me automatically fingerprint ne work krna bnd kr diya phone blink huaa or fingerprint not working please reply and help me
And my phone name infinix note 12 5g
Update and fingerprint not working automatically
Sir mere phone me abhi tk letest update nhi aaya hai abhi bhi phone me Android 12 hi show kr rha hai please Android 15 dijiye or mere phone me automatically fingerprint ne work krna bnd kr diya phone blink huaa or fingerprint not working please reply and help me
Fingerprint settings not showing and working.
Heyy I am Roshan. I have Infinix Note 11s Free Fire Edition since 798days.
Today I am facing a problem after charging, my phone fingerprint is not working and when I go to settings it is now showing. So give a update and fix this. Without fingerpirnt , mobile using is so hard for me. Fix this aa fast as you can
Display no touch problem
Display no touch problem
Questions
My phone infinx hot 20i mobile phone after i update software system, after some minute it is open and close,open and close .........why said this and how I fix this problem?
After Android 14 update touch is not working
After updating Android 14 touch is not working
Mere phone ki battery khrab
Mere phone ki battery khrab ho gayi 6 month me or service centre Wale 1200/1300 mang rahe h battery change krne ka bolte h battery ki warranty 6 month ki hoti h pls help me koi dost btao ki sach me Aisa hi hota h
Infinix gt 20 pro
My mobile screen going blur white while playing YouTube or any other video apps.
Regarding infinix gt20 pro
Bgmi graphics are blurry
INFINIX GT 10 PRO
My phone display multi touch issue but screen not damage and gaming tools voice changer not available in game mode please help me
Infinix note 40 pro
I bought new mobile phone and touch screen not working correct and leg this mobbile
Halo light issue
Halo light option not available in my note 40 pro 4g. I purchased this mobile 3 days ago. And continuously serching each and every area of settings but there isn't and option in mobile settings of halo light activation. Kindly contact me and guide me and solve my issue. Thanks
आप लोग अधिक सुविधाओं के लिए
आप लोग अधिक सुविधाओं के लिए हर छह महीने में एंड्रॉइड संस्करण अपडेट लाते रहेंगे
Mobile 30 5g charger
Infinix 30 Not 5g charger worked only 4 moths from buying date.
Regarding desktop grid settings in my infinix note 30 5g
I have infinix note 35 g I want to change the desktop grid to small or to default but now I have only two options visible that is 6x5 and 6x4. I want none option or an option to revert the settings but I don't have any...i have sent an email also including screenshots kindly check out and do the required changes in next update please. I want to revert or want compact and small icons on my home screen...kindly consider
Android 14 version not updating
Is mobile me Android 14 version update nhi ho rha h please solve this problem and give me a Settisfied answer for this.
Infinix zero lag issue
INFINIX ZERO 5G 2023.LAG ISSUE. FORGET ABOUT MULTITASKING CAN'T EVEN RUN A SINGLE GAME PROPERLY. MY GAME KEEPS CRASHING AND FPS KEEPS DROPPING. IT'S TOO LAGGY CAN'T EVEN PLAY PROPERLY. EVEN FACTORY RESET MY PHONE BUT STILL SAME ISSUE. 2GB RAM PHONE WITH MUCH WORSE PROCCESSOR PERFORMS BETTER THAN THIS. IS IT BECAUSE OF THE RECENT UPDATE OF 13 OR WHAT'S THE ISSUE WITH THIS PHONE? CAN'T EVEN PLAY BGMI PEACEFULLY BECAUSE OF UNTHINKABLE LAGS. I WANT COMPENSATION. IT'S ONLY BEEN TWO MONTHS SINCE I PURCHASED THIS PHONE. THIS IS A BIG PROBLEM. REPLY ME.
My phone is not recieve 14 software update
My phone infinix hot 30 5g is not recieve 14 software update
Infinix note30 5g ke bare me
Charging very slow
Over heating problem
I use new mobile note 30 5g direct sunlight 5minutes température going 44+
Please solve my problem
My problem not solvevwirh in one week I case direct court
My mobile charger is not working
Infinix 30 Not 5g charger worked only 4 moths from buying date.
Bluetooth ... Mic not enabling to car audio
Bluetooth is connected with my car audio but when I receive a call... Mic is not functioning and everytime while driving force to change to speaker mode to speak... What is the issue? Any settings to be changed for mic
Battery drained and not charging properly and software complaint
I purchased a MirrorBlack, 128 GB Infinix HOT 30i from Flipkart, and it was delivered to me on August 24,. I've attached the invoice for your review. I noticed some battery problems after just one day of use, and the battery backup quickly decreased. After speaking with Flipkart, they advised me to follow up with the Infinix local service center. On August 26 evening, I went to Service centre in East Tambaram, Chennai, Tamil Nadu. They asked me to come back on 28th Aug (Monday)
On August 28 visit, they filed a complaint
On August 31, Got a call from the local service center saying the mobile was ready for pickup.
On September 1st, I went to pick up the mobile. The repair center employee then stated that the only 64 GB model was available for replacement. When I requested for the Same variation, they claimed that production had been stopped, and that the only variant they had was the 64 GB.I asked them to provide a written confirmation for the same but they are not ready. Currently, they want me to wait a few more days. Still not yet receive any feedback or call from service center
MY Email : Ash [dot] kumar2020 [at] gmail [dot] com
Problem in GT 10 pro new launch phone
I was bought this phone on 19-08-2023 on Saturday.In next sixth day some problem are showing in the phone then some charging problem and some otg connection and some software bloterware problem seen then .I was gone were to i this phone from retail shop in city mall kalol (382721) .they not replace this phone i was gone in sixth his shop he tells talk to service center and service centre he talls talk to shop what i can do give me a new please my phone on seven day period replacement process please replace them please i was requesting to you replace this phone my experience are so bad this phone not working at least month they only for five day and then some problem create in phone in software and battery and charger . So bad experience in my first phone.
Thanks give response immediately for this bad experience thank you
Ye sab mene gmail kiya service centre ko koi bhi reply nahi aaya
Bhout hi kharb experience raha hai
Dont buy this phone of infinix phone of GT 10 pro very major problem in phone
Regarding speaker fail to work within warranty period
I have bought Infinix mobile through flipkart service but within a year within one year of warranty period the speaker stopped working Now what to do???? There is no Authorised Service center at Shahdol MP. These companies just befool the people by selling such useless products which do not work properly even for one year. I would suggest all of you to stop using such mobiles like Infinix which has started their market without any reliability of the product.
Camera not working
Showing can't connect to the camera please close flash light or any app
I used only 5 days please replace another phone or other wise please refund my money if this to not happen I will burn the mobile with petrol take video to post in social media i will show to the people how infinix mobiles are working new ones
I loose my money other peoples can't loose they money buying infinix mobiles
Camera Issue
Model - Infinix Note 30 5G
Issue - Camera is not working.
Showing
^
Can't connect to the camera. Plase make sure to close other app that may use camera or flashlight.
Please fix it.
My email - nirmitpunia [at] gmail [dot] com
Infinix note 30 5g camera issue
Sir my camera didn't work
And shows
↓
Can't connect to the camera. Plase make sure to close other app that may use camera or flashlight.
Sir plz solve this issue immediately
My email-ranshurajput657 [at] gmail [dot] com
Otherwise I will case against you by higher authority
Thankyou
My back camera is not working
I have shown my infinix 30 5G without l seeing my mobile phone he told me that your Motherboard is damaged I requested him not to remove the cover plz do the format but still they have removed but not in front of me and shown me there is a hole and you to change the mother board. I shown my mobile phone in other centre they told me that there is no seal ask them where is the seal. This service centre is of Ghatkopar West. Lots of complaint is of this service centre.
Note : In the next week I am going in the consumer court to complain against service centre and also of against the company because one of the employee of service centre told me regarding this phone lot's complaint is there so in future don't buy any phone of this company.
Thank you
5g issue
Infinix note 30 is not a 5g mobile phone then why you selling it with talking this is 5g mobile phone
New charger Regarding
Sir Mera phone hai infinix note 12 6GB Ram 128 GB ROM mera phone ka charger jal Gaya hai mujhe new Charger order karna hai kya karna hoga iske liye har jagah dekh liye har site PE dekh liye kahi nhi Mila mujhe original charger hi chahiye so please sir reply me
Infunix Note 30 5g chager
My chager is lost
Volte mode sow nhi kr rha h
Mera handset infinix smart 4 m volte mode sow nhi kr rha h plz help me
Infnix hot20 5G x666.
Infnix hot20 5G x666. 4/64
Isme 5G conect krne k liye 1000 ka dimand Kiya jata he.
Aur abhdar trika se bat Kiya jata he
Mobil
Hot 20 5G nahi he
X666.4/64
Agr he to 5G conecat kyu nahi hota he
Charge not working
My charger is not working
My phone is one month old only
Fingerprint settings missing
It happens yesterday when I went for shopping then at that time I realise my fingerprints is not working then later i searched for the settings but it was missing? like is this an software issue because from outside it's completely normal
Hot problem
my phone is getting hit it is under warranty plzz help
App lock is not available in
App lock is not available in this mobile
Very bad mobile. Mobile time
Very bad mobile. Mobile time is incorrect any time, display complaint.
Fingerprint not show in setting
Finger print not showing in settings how can i add my fingers in the mobile phone censor also not working
Mobile se fingerprint kaise
Mobile se fingerprint kaise gayab ho gaya please show the fingerprint
Display complaint purchasing after 2months display not working
Too worst service form infinix i nerver prefer to buy this any one and also poor customerservice they didn't giving any proper answer about our question they talking rashly totally dissatisfied.
Mobile Charging problem
Mobile charging problem very bad
Charging not connected
Charging not connected in my phone
Charging problem
Laptop naya liya tha 12 din baad charge nahi ho raha hai
Charging problem
Mene flipkart se Infinix note 305g order diya tha kuch din phale uska chager adapter kam nhi kr rha or vo warranty me hai to ab me kya kru service center nhi mil rha mere near me
Charger not charge
Hii
Sir hamna flipkart s3 infinix hot 12 play buy kar tha yes me charger kam nhi kar rha hai abhi charge warranty me hai
phone version update problem
Sir version Ki Kya problem hai per Day update aa rha
Per day her ek new version yha tak data tk nhi bachta aisa KB tk chalega
Reply this comment..
Finger print
My mobile modal no.infinix x693 last update August 1 2022 after finger print option not available to setting
Finger print Sensor not warking
Finger print sensor not working
Infinity 10 play
Dear sir couldn't installed mi home app
I want a display infinix hot
I want a display infinix hot 8 please
Display problem
Muje hot 8 display chaye
plz problem solve
how to enable USB to otg option in infinix hot o play....plz help
Display problem
I purchase infinix note 11 phir maine free fire download kiya aur achha chal rha hai lekin mere se galti se dlete ho gya to phir se download kiya tabse lag kar rha hai lag rha jaise display lag kar rha hai sirf game me hi aur kahi nhi please update ke dowara sahi ho sakta hai to kar do
OTG connection ka system
OTG connection ka system Kaise on hoga
Infinix hot 10 682c mobil ko
Infinix hot 10 682c mobil ko reset kiya tha google account gmail lagane k bad start nai hora hahai google service pe ruk gaya
Pls saloution fir me
Regarding quality of brand and service of service center
Totally unsatisfied with brand quality and its service part from muzaffarpur service center.bekar mobile hai ab kabhi nahi lenge. Dusra brand le lenge. Lekin uske pehle muzaffarpur service center ki maa behan ek kar denge. Use bhi pata chal gayega kisne mobile liya tha aur usne iss company ka service center kyon liya.
Charging problem in infinix hot 10
My charger is not working properly.charging is started but my mobile percentage is not increase. I buy the mobile in 5 February 2021 by flipkart.com
Phone charge ke problem hai
Phone charge ke problem hai
Infinex customer service boy
Infinex customer service boy ayush very bed behaviour
TV fails to operate as expected
We have raised a complaint for TV sound issue. We have been only told that part is not available and no response on it yet.
Charging problem
Mera phone charge nhi ho raha hai aur abhi warranty mein hai kya jaru
Charging
Sir phone liya one month bhe nahi hua hai but phone ke charging nahi chal re hai
Charging bata raha hai per
Charging bata raha hai per percentage nahi badh raha hai Infinix hot 10
Earphone mode lag gya hai...
Earphone mode lag gya hai kaise hatega....
Finger print problem
Hello,
My mobile is infinix zero8i and in the latest update finger print is not working please ASAP
Update nhi aathe infinix main
Zero8i main update kab tak aayaga
Sir infinix s4 ka combo
Sir infinix s4 ka combo display ilega kya
My infinix note 7 has not
My infinix note 7 has not been started from last one week . please help
Mobile problem
Sir, mera mobile infinix hot 10 टेढ़ा ho gaya hai, kis tarah hoga.
Problem
My infinix note 5 hanging in Android one problem.please help me.
sound problem
Infinix hot8 me sound bhut he sellow ho gaya ha
Sound problem
Sound problem hai mere ko sunai nahin de raha hai
Combo of infinix zero 5
2 to 3 mounth iam search infinix zero 5 display combo in help center but not any reply...
Please reply and need combo
Infinix smart hd whatsapp
Infinix smart hd whatsapp video call flash light nahi jal raha hai.
Call recording
Infinix hot 9 Call recording problam
infinix hot9 charging problem
I have infinix hot 9 mobile my Charing adapter was failed.where I can claim my waranty.
infinix hot9 charging problem
I have infinix hot 9 mobile my Charing adapter was failed.
Charging problem
My phone is very slow charge hota hai.ा ाNot even charging Please indicate its solution
Mobile Charing nahi ho rha hai
Sir mare mobile charging nahi ho rha hai phone ko full karna ma bhaut problem ho rhe hai please solve my problem
Adapter failed
I have infinix hot 9 mobile my Charing adapter was failed.where I can claim my waranty.
Infinix hot 8 mobile technical problem
My phone infinex hot 8 is not sound in incoming call and it only vibrate . But my phone is normal mode
hot 8 charging problem
My phone is not charging. I charged for a long time but the phone is not charging. Please help me
The same problem is with
The same problem is with me
My imfinix S4 battery percentage is not increasing even by a single %. I tried different different charger but still its not charging. Help me
Locked screen/non recognition of password
Hi,
My Infinix (X604) Note 5 phone refused to recognize my password after several attempts. I have not been able to access or use the phone for two weeks now. Kindly assist me in getting the phone unlock.
Raphael
phone complain
My phone infinex hot 8 is not sound in incoming call and it only vibrate . But my phone is normal mode
mobile display
मेरे मोबाईल डिस्पले गया है मुझे डिस्पले चाहीहै
B
Infinix note7 x690display chaiye