IRCTC Train Ticket Customer Care No. 0755-6610 661
Organization:
IRCTC Toll free Number(s):
- 139 (Railway Helpline)
- 1800 111 139 (General Inquiry)
All India Number(s):
- 0755-6610 661 (Customer support)
- 0755-4090 600 (General Query)
Website:
Official website IVRS Menu
0755-6610661- Press 1 : For Registration/IRCTC user profile related issue.
- Press 2 : For Booking/website related issue.
- Press 3 : For Refund related issue.
- Press 4 : For Payment option/e-wallet related issue.
- Press 5 : For any other issue.
Emails
- care [at] irctc [dot] co [dot] in (I-tickets/e-tickets)
- etickets [at] irctc [dot] co [dot] in (Cancellation E-tickets)
- imudracare [at] irctc [dot] co [dot] in (IRCTC iMudra Prepaid Wallet & Card)
Install App
SMS Service
Send SMS to 139
Refund/Cancellation
- In case, amount debited from account and ticket not issued, the entire fare and IRCTC
convenience fee electronically will be refunded, except the bank/card transaction charges. - E-tickets shall be cancelled online and refund should be credited to the account from which
booking transaction took place, after deducting the applicable charges. - In case of i-tickets, the ticket shall be cancelled at the reservation counter and later on online
application, refund shall be credited to the account from which booking transaction took place. - No refund shall be credited on confirmed reservation, in case ticket not cancelled or TDR
not filed online upto four hours before the scheduled departure of the train. - In case of wait-listed e-tickets on which passenger is on waiting list even after preparation of
chart, refund shall be credited to the account from which booking transaction took place
after deducting clerkage.
IRCTC SBI Card Contact
For Users who have not received the card within 01 month from the date of application
Phone : 0124-39021212, 18001801295 (BSNL/MTNL users)
Email :
customercare [at] sbicard [dot] com
For other queries on IRCTC SBI Card
Email : loyaltyprogram [at] irctc [dot] co [dot] in
Registered/ Corporate Office
Indian Railway Catering and Tourism Corporation Ltd.,
B-148, 11th Floor, Statesman House,
Barakhamba Road, New Delhi 110001