Lenskart Customer Care No. 1800 202 4444

Updated on Tuesday, 20 August 2024 - 2:55pm
Organization: 
Toll free Number(s): 
  • 1800 202 4444 (For placing an order)
  • 1800 111 111 (For Contact Support)
All India Number(s): 
  • 99998 99998 (For General Query)
  • 84478 21891 (For Whatsapp Support)
Website: 
Official Website

IVRS Menu : 1800 111 111/ 1800 202 4444/ 99998 99998

  • Press 1-To place an new order.
  • Press 2-For query about existing order.
  • Press 3-For home trial on service of a store appointment.
  • Press 0-To report any billing related to district pantry.

Email

  • support [at] lenskart [dot] com (For Contact support)

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Important Links

Returns and Refunds

  • If you have any query related to product return or refund, then you can contact on 18002024444 or email at support [at] lenskart [dot] com .
  • You can also reach on 8447821891 (available on WhatsApp and Calls)
  • If you want to return your product raise a request wihthin 30 days of delivery.
  • For more detail related to return refund, read more.

Grievance Redressal

Step 1

  • If you have any query or complaint ,then you can contact on 18002024444 or email at support [at] lenskart [dot] com 

Step 2

  • If your query is not resolved in step 1, then you can email at Customergrievances [at] lenskart [dot] in (Business hrs- 10am - 8pm)

Social Sites

Comments

Misbehaving with the customer

Submitted by Anju jain (not verified) on Wed, 27/09/2023 - 9:25pm.

I went to the store in jaipur Gayatri nagar gopalpura it was not the first time..an arrogant tone. The Optometrists was not available the second time...And mr. Piyush was not giving me in writing that the eyes cannot be tested...this has happened the second time and it is written outside lenskart free eye sight check up...I went to buy my son's spectacles in urgent as it was broken.So if a brand is growing so much...then how can they misbehave.and only one staff takes care of the store..I have the full video