Liberty General Insurance Customer Care No. 1800 266 5844

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All India Number(s): 

IVRS Menu: 1800 266 5844

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  • Press 0: For roadside assistance
  • Press 1: To register a claim
  • Press 2: If you are an existing customer
  • Press 3: If you wish to buy a new policy or product
  • Press 4: For network related information
  • Press 8: If you are a senior citizen

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Claim Process

For Grievance Redressal

Level 1:

  • If you have any query or complaints you can contact at 18002665844 or Email at care@libertyinsurance.in.
    Timings: 8am-8pm, Mon-Sun
    Address: Unit 1501 and 1502, 15th Floor,
    Tower 2, One International Center,
    Senapati Bapat Marg, Prabhadevi,
    Mumbai - 400013 Maharashtra.

Level 2:

Level 3:

Level 4:

Level 5:

Insurance Ombudsman Offices Contacts

Sr.No. City Contact No. Email Address
1 Ahmedabad 079-25501201, 079-25501202, 079-25501205, 079-25501206
Fax: 079-27546142
bimalokpal.ahmedabad@ecoi.co.in Jeevan Prakash Building, 6th floor,
Tilak Marg, Relief Road, Ahmedabad - 380001
2 Bhopal 0755-2769201, 0755-2769202,
Fax: 0755-2769203
bimalokpal.bhopal@ecoi.co.in Janak Vihar Complex, 2nd Floor, 6,
Malviya Nagar, Opp. Airtel Office,
Near New Market, Bhopal - 462033
3 Bhubaneswar 0674-2596461, 0674-2596455,
Fax: 0674-2596429
bimalokpal.bhubaneswar@ecoi.co.in 62, Forest Park, Bhubaneswar - 751 009
4 Chandigarh 0172-2706196, 0172-2706468,
Fax: 0172-2708274
bimalokpal.chandigarh@ecoi.co.in S.C.O. No. 101, 102 & 103, 2nd Floor,
Batra Building, Sector 17-D, Chandigarh - 160 017
5 Chennai 044-24333668, 044-24335284,
Fax: 044-24333664
bimalokpal.chennai@ecoi.co.in Fatima Akhtar Court, 4th Floor, 453,
Anna Salai, Teynampet, Chennai - 600 018
6 New Delhi 011-23232481, 011-23213504,
Fax: 011-23230858
bimalokpal.delhi@ecoi.co.in 2/2 A, Universal Insurance Building,
Asaf Ali Road, New Delhi - 110002
7 Guwahati 0361-2132204, 0361-2132205,
Fax: 0361-2732937
bimalokpal.guwahati@ecoi.co.in Jeevan Nivesh, 5th Floor,
Nr. Panbazar over bridge, S.S.
Road, Guwahati - 781001 (Assam)
8 Hyderabad 040-65504123, 040-23312122,
Fax: 040-23376599
bimalokpal.hyderabad@ecoi.co.in Moin Court, Lane Opp. Saleem
Function Palace, A.C. Guards,
Lakdi-Ka-Pool, Hyderabad - 500004
9 Ernakulum 0484-2358759, 0484-2359338,
Fax: 0484-2359336
bimalokpal.ernakulum@ecoi.co.in Pulinat Building, Opp. Cochin
Shipyard, M.G. Road, Ernakulum - 682015
10 Kolkata 033-22124339, 033-22124340,
Fax: 033-22124341
bimalokpal.kolkata@ecoi.co.in Office of the Insurance Ombudsman,
Hindustan Building Annexe, 4th floor,
4, CR Avenue, Kolkata - 700072.
11 Lucknow 0522-2231330, 0522-2231331,
Fax: 0522-2231310
bimalokpal.lucknow@ecoi.co.in Office of the Insurance Ombudsman,
6th Floor, Jeevan Bhawan, Phase-II,
Nawal Kishore Road, Hazratganj, Lucknow - 226 001.
12 Mumbai 022-26106552, 022-26106960,
Fax: 022-26106052
bimalokpal.mumbai@ecoi.co.in Office of the Insurance Ombudsman,
3rd Floor, Jeevan Seva Annexe, S. V. Road,
Santacruz (W), Mumbai - 400 054.
13 Bengaluru 080-26652048, 080-26652049 bimalokpal.bengaluru@ecoi.co.in Office of the Insurance Ombudsman,
Jeevan Soudha Building, PID No.57-27-N-19,
Ground Floor, 19/19, 24th Main Road, JP Nagar,
1st Phase, Bengaluru - 560 078.
14 Jaipur 0141-2740363 bimalokpal.jaipur@ecoi.co.in Office of the Insurance Ombudsman,
Jeevan Nidhi-II Bldg., Ground Floor,
Bhawani Singh Marg, Jaipur - 302005.
15 Noida 0120-2514250, 0120-2514252,
0120-2514253
bimalokpal.noida@ecoi.co.in Office of the Insurance Ombudsman,
Bhagwan Sahai Palace, 4th Floor, Main Road,
Naya Bans, Sector-15, Distt: Gautam Buddh Nagar,Noida U.P-201301.
16 Pune 020-41312555 bimalokpal.pune@ecoi.co.in Office of the Insurance Ombudsman,
Jeevan Darshan Building, 3rd Floor,
CTS Nos. 195 to 198, NC Kelkar Road,
Narayan Peth, Pune - 411030.
17 Patna - bimalokpal.patna@ecoi.co.in Office of the Insurance Ombudsman,
1st Floor, Kalpana Arcade Building,
Bazar Samiti Road, Bahadurpur, Patna -800 006.

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Registered Office

Liberty General Insurance Ltd.
Unit 1501 and 1502, 15th Floor,
Tower 2, One International Center,
Senapati Bapat Marg, Prabhadevi,
Mumbai - 400013 Maharashtra
Fax:022-67001606

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Comments

Claim for my car.

Pls give me a call back on my number ASAP as i havr met with an accident and my car has broke down. None of your numbers are working, i have tried them all and also had requested for a call back yesterday. Pls understand your responsibilities and help your customer.