Medi Buddy Toll Free No. 1800 425 9449
Toll free Number(s):
- 1800 425 9449 (For insurance claim & policy related queries)
- 1800 419 9493 (Senior Citizen Helpline)
All India Number(s):
- 080-2206 9449 (Insurance claim/policy related query, 24*7)
- 080-4718 6330 (For surgery related queries)
- 99999 91555 (For healthcheck, consults, medicines & lab tests)
- 89519 02959 (Whatsapp Support)
Website:
Official Website IVRS Menu For 1800 425 9449
First Selected Language,
- Press 1- To English
- Press 2- To Hindi
After Selecting Language
- Press 1: For Claim Status
- Press 2: For Information On Hospital Procedure
- Press 3: For Any Query On Policy Relatd Information.
Important Links
Install App
Sms service
SMS "CLAIMS <claim number>" to 96631 49992 to know the claim status.
Offices
| Location | Address |
|---|---|
| Ahmedabad | #602 & 603, 6th floor, Rembrandt Building, Opp. Associated Petrol Pump, C G Road, Ellisbridge, Ahmedabad, Gujarat – 380 006 |
| Bhubaneswar | 656, 2nd Floor, Saheed Nagar, Bhubaneswar - 751 007 |
| Chandigarh | S.C.O. 37, 02nd floor, sector 31 D, Chandigarh - 160030 |
| Chennai | 2nd Floor, RWD Atlantis Building, 24, Nelson Manickam Road, Opp. Shobhan Babu Statue, Aminjikarai, Chennai – 600 029 |
| Cochin | 4th Floor, Chicago Plaza, Rajaji Road, OFF M.G. Road, Cochin – 682 035 |
| Coimbatore | No: 55, ATT Colony, Behind RTO Office, Opp to Labour Office, Coimbatore – 641018 |
| Delhi | #8 B, TEJ Building , 2nd floor, Bahadur Shah Zafar Marg, Next to Times of India, Delhi – 110 002 |
| Guwahati | 2nd Floor, Above SBI ATM, Kali Mandir Chowk, Hengarabari Road, Hengarabari, Guwahati, Assam – 781036 |
| Hyderabad | #6-3-1192/1/1, 3rd Block, 2nd Floor, White House, Kundanbagh, Begumpet, Hyderabad, Telengana – 500026 |
| Jamshedpur | CEB Complex, Telco, Jamshedpur – 831 004. |
| Kolkata | #25, Thapar House, 07th, 08th & 09th floor, Brabourne Road, Kolkata – 700 001 |
| Lucknow | 202, Second Floor, Sky Hi Chamber, 11/5, Park Road, Hazaratganj, Lucknow - 226 001 |
| Madurai | No 10 C, 1st Floor, Shri Complex, T B Road, Mahaboopalayam, Madurai, Tamilnadu – 625016. |
| Mumbai | 4th Floor, AARPEE Chambers, Shagbaug, Off Andheri-Kurla Road, Next To Times Square, Marol, Andheri East, Mumbai – 400059 |
| Patna | Flat # 270, 01st floor, Pataliputra colony, Patna - 800013 |
| Pune | Manikchand Galleria, “B” wing, 5th Floor, Near Deep Bungalow Chowk, Model Colony, Shivajinagar - 411 016 |
| Raipur | HIG C-51, Shailendra Nagar, Raipur (Chhattisgarh) – 492 001 |
| Surat | Green Elina, #227, 02nd floor, Opp. Centre point, Anand mahal road, Adajan, Surat - 395009 |
| Thrissur | Thrissur Trade Centre, 2nd Floor, Kuruppam road, Thrissur - 680 001 |
| Trivandrum | Saj Complex, TC 13/1263 (3), Kumarapuram, Medical College Post, Trivandrum - 695 011 |
| Vadodara | 306, Sidcup Tower, Beside Marble Arch, Race Course Circle, Vadodara - 390007. |
| Visakhapatnam | No.48-9-19/16, D -3, 4th Floor, Pavan Towers, Dwarakanagar 1st Lane, Visakhapatnam – 530016 |
Registered Office
Bangalore
Tower D, 4th Floor, IBC Knowledge
Park, 4/1 Bannerghatta Road,
Bangalore – 560 029
Social Sites
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Comments
Unable to login
Dear team I am unable to login in MediAssit. My user id 35196@exidelife.
While giving password my DOB getting error as invalid. Also tried with password reset but the same error. How shal i submit claim online for reimbursement.
***********ers , not refunded my money , medibuddy
firstly even after resheduling 3 times no person came to home to get the test done ...and then even after calling more than 15 times didnt got my money back . this is not good .
Worst Customer service - Stupidity
these people do not answer to the query of the customer, for adding a new born for claim they made me make more than 50 calls to say i need to pay for it under AMC and to get the ID card generated, then the card gets generated but with someone else's primary applicant name then they reject the claim stating that it is not covered, on every call i have been telling that i need to claim for the child hence calling no one said that i wont be covered. i write emails they just say not covered even the refund mail they send that as blunt without reading, sent email to their CEO suchitra.krishnakumar on Monday, July 27, 2020 10:37 AM but no replay even on July 29th 2020 - 12:23PM . not even acknowledgement email. not sure why all corporations are behind this stupid meddybuddy. this is healthcare we need immediate and sensible assistance.
Toll free service
Mediassist toll free service very Bad
Claim
I have already shared the documents.
All the details and still no progress.
They are asking for a delay condonation from the insurer.
I am following the issue from last 12 working days .
Still no progress. Still doing the delay without providing a proper reponse.
The customer service just says that we have shared the details with the concern team.
But no further action regarding the same from the concern team.
Please be specific and do something other than typing the same details to wait wait and wait.
Worst service, no proper
Worst service, no proper replies. Waiting for last 5 hours insurance clearance for discharging. Every 1hour raising some queries and holding it. If you have so many queries then what basis initial approval given. Now its 7pm when we will go home.
NOt found of corporate custmoer id
sir we login in medi budddy
My self employee of Bank of Baroda and my employee ID is BOB38791
please give me proper advise for open my id
Please try 38791@bob
Please try 38791@bob
Worst Service
I have Recived My Claim Amount But There Is some error in Process at Your End And there Is difference of Rs 3500/-
i have raised this issue with all of your Staff
Manohar Naidu
Anuja Sohani
Yogendra jaiswal
Yogesh Kaushik
pooja Mali
AAkash Giri
and many more i have followup with all the member since last 4 month but still my problem is not resolved
I have call 100 times on call center number and marked n number of mails but every time they wont more time for the same i have continuously followup with every one. but they not resolved my problem.
I just wont to know how many times i have to call ???is my problem is resolved or not?????
it worst and Pathetic service i have ever seen in my life.
Pathetic service, Cheat Company
I am a policy holder through PNB group policy. I am 81 years old and going through Diabetic Sepsis Infection. Can not walk. Trying to get my claim, but since last 15 days no one bother to answering my mails. I have tried their each and every mail ID. Even contacted to their Bangalore office. But no one is bother to reply. Their contact number is just a eyewash.I will suggest not to take this Oriental Insurance policy.
Change of your office address in KOLKATA
You have changed your office SINCE AUGUST 2018, but the address shown here is still of CHANDNI CHOWK KOLKATA! You want every old or young, going for submission of claims should visit you in Chandni Chowk for testing their Pressure & Patience both!
Kindly update the adress book, so that in future on one suffers like this old man.
A line of confirmation will help many of your customers in the city of Kolkata.
With Regards.
Braja Kishor Ghosh
Pathetic Service
Pathetic customer care service..On top of it...Process is too pathetic..My claim got rejected without any imitation..And now one is even to bother to revert..I would not recommend any one to take this policy..
Not payable amount
I have limit of 3 lakhs and my estimated claim was 2.65 lakhs. But approved only one lakh, less than 50 % . Why less amount approved i am not understanding. Reason given - Initial approval.
Please clarify. Trying to call customer care. But no body connect due to line busy.
Please help
Non Coperation
Mediassist Not given medical insurence policy no,not connecting custmercare no,so may times we are contact the auth.person they are just time passing.My Daughter is working a corporate account but still the policy number not alloted.She was admitted in the hospital a surgery the insurence company not provide any policy no and other details.we are suffer........