Muthoot Finance Customer Care No. 1800 313 1212

Updated on Wednesday, 3 July 2024 - 4:55pm

Organization:

Muthoot Finance

Toll free Number(s):

1800 313 1212 (For North East And West India, Mon-Sat, 9:30am - 6pm)

All India Number(s):

99469 01212 (For South India Missed Call No.)
75580 77666 (For WhatsApp Support)

Website:

Official Website

IVRS Menu : 99469 01212

Press 1 : For New Loan
Press 2 : For Existing Customer
Press 3 : For NCB
Press 4 : For Other Financial Product

Email

mails [at] muthootgroup [dot] com (Contact Support)

Install App

Impotant Links

Services Contact

Sr.No	Type	Contact No.	Email
1	Personal Loan	080-35392825 , 8767017711	plcustomersupport [at] muthootgroup [dot] com
2	Vehicle Loan	7382133076	mcare [at] muthootmoney [dot] in
3	SME Loan	0484-6690576 , 0484-6690576	businessloans [at] muthootgroup [dot] com
4	Business Loan	8068082788 , 8068436965	sblcustomersupport [at] muthootgroup [dot] com
5	Money Transfer	011-40532632 ,011-40523815	mtsupport [at] muthootgroup [dot] com
6	Corporate Loan	080-68436919	plcustomersupport [at] muthootgroup [dot] com
7	Insurance	8590223204	mib [at] muthootlife [dot] com
8	Loan at home	18002021212	loanathome [at] muthootgrouop [dot] com

Grievance Redressal Procedure

Level 1:

If you have any query/ complaint , then you can contact at this number 9946901212 (South India)
For Rest Of India you can contact at this number 7834886464 , 8800675111 , 011-46697744
For support you can click on this Support

Level 2:

In case if you are stil not satisfied with resolution provided in level 1, then you can approach to the Grievance Redressal Officer

Sr.No	Cell	Contact No.	Address
1	North	0114-6697754	Asst. General Manager, Customer Grievance Redressal Cell, GM's Office Muthoot Group, Muthoot Towers Alaknanda, Delhi -110019
2	South	0484-6690231	Asst. General Manager, Customer Grievance Redressal Cell, CGM's Office Muthoot Chambers, Kurian Tower, Opposite Saritha Theatre, Banerji Road, Ernakulum, Kerala - 682018

You can also lodge your complaint online through Non-Banking Financial Company (NBFC) Ombudsman.

Offices Contact

Sr.No	Office	Contact	Address
India
1	Registered Office(South)	0484-2396478 , 0484-2394-712	Muthoot Chambers, Opp Saritha Theatre Complex, Banerji Road, Kochi 682 018
2	Head office(South)	0484-2396478 , 0484-2394712 Fax: 0468-2213417	Muthoot Chambers, Opp. Sarita Theater Complex Banerji Road Kochi - 682018
3	Corporate Office (North)	011-46697777	The Muthoot Group, Muthoot Towers -Alaknanda New Delhi - 110019

Global Offices

Sr.No	Office	Contact	Address
Sri Lanka
1	Asia Asset Finance PLC	+94 11 5 899 300 Fax: +94 11 2 57 74 77 E-mail: info [at] asiaassetfinance [dot] lk	No.76/1, Dharampal Mawatha, Colombo 03, Sri Lanka
United Arab Emirates
2	Muthoot Finserve UAE	+971 56 5779262	SAIF Desk, Q1-07-036/A Sharjah, UAE
3	Muthoot Travel And Tourism LLC	+971 43341945 Mobile: +97152 995 0570 Fax: +971 43341947	Office No. 202, Ariff And Bintoak Building Near Karama Market, Karama,Dubai, UAE P.O.Box No. 44142
UK
4	Muthoot Finance United Kingdom Ltd And Muthoot Global Money Transfers Private Limited	+44 203 004 3182 Fax: +44 208 543 0580	5B, King Street, Southall, UB2 4DF
U.S.A.
5	Muthoot Finserve USA Inc.	+1 732 305 8200 Fax: +1 732 201 4701 E-mail: info [at] muthootgroup [dot] us	1407,Oak Road,Iselin, New Jersey – 08830
6	Thomas And Company, C.P.A., P.A	+1 954 435 7272 +1 954 435 4488 +1 954 270 7849 Fax: 954 435 5558	Thomas And company, c.p.a., P.a Certified public accountants And Consultants 9710 stirling rd # 101-102 Cooper city, florida

Social Sites

Comments

Urgent: Noise Pollution Issues Due to Security Alarm at Ranjit A

Submitted by Manoj Mahendru (not verified) on Tue, 27/06/2023 - 5:08pm.

Dear Sir/Madam,

I hope this message finds you well. I am writing to you in my capacity as a local resident of the Ranjit Avenue neighborhood in Amritsar, and also as a representative of the community that includes numerous educational institutions.

We have a growing concern regarding the recurrent triggering of the security alarm system at your Muthoot Finance branch located in our vicinity. The said issue has been causing significant noise pollution and is proving to be a major source of distraction and inconvenience for the students studying in the institutions nearby and in the premises above your branch.

It is no secret that the success of Muthoot Finance has been founded upon the trust and respect it has earned within the communities it serves. Hence, it is disheartening to witness such negligent behavior from the branch under your esteemed organization, which is potentially tarnishing the image you have so diligently built.

The problem, we have noticed, occurs intermittently and at irregular intervals. It appears to be a malfunction, rather than a response to legitimate security threats. Despite our attempts to communicate this issue to the branch manager, there has unfortunately been no noticeable improvement or change in the situation.

We understand that the security of your premises and assets is of utmost importance. However, we urge you to look into this matter and to rectify this problem in a timely manner. We believe that there are surely alternative security measures that are less disruptive or improvements that can be made to the current system to prevent these false alarms.

Moreover, as a part of our neighborhood, we would appreciate it if you could ensure that your branch personnel are trained to promptly address any grievances raised by the local community in the future. This would, indeed, enhance the relationship between Muthoot Finance and the local populace, fostering an environment of mutual respect and cooperation.

We look forward to your prompt attention to this matter and would greatly appreciate a swift resolution that ensures the peace and quiet of our local community, and the optimal studying conditions for our students, are upheld.

Thank you for your understanding and cooperation.

Regarding renewal of my gold loan

Submitted by MD SHAMSHUL KHAN (not verified) on Tue, 13/07/2021 - 2:00pm.

Sir,
I am having gold loan in your company
Can I get three months time more ,
After payment my interest amt around 50% of the total interest left

For instance -interest amt 100000
Paying 50000
Balance 50000 repay in three months

Waiting for your reply

Harrasment n insulted to release my ornaments

Submitted by Dipa Dey (not verified) on Tue, 07/07/2020 - 10:24pm.

I am I priority customer of Muthoot finance. I went to release my ornaments and took my younger sister with me. As she was with me, the branch manager insulted her in branch and also when she came out of branch, he insulted her in public place. And the manager also took her pictures on phone. Shameful activity my Muthoot Finance. Don't ever go to this place or else one will have to loose self respect

Clarification on interest.

Submitted by Sunil L Acharya (not verified) on Sat, 20/06/2020 - 11:36am.

This is reference to the above subject I had been to the branch in kundalahalli on ITPL road Bangalore to get a clarification on my interest amount but the service is very very poor. I was not explained in a proper way it was a very rude behaviour. Please take it forward & ask the executives to behave n respond well to customers.

For intrest

Submitted by Sukhdev Raj (not verified) on Tue, 16/06/2020 - 8:46am.

Sir in this lock down.mrere pass koi work nahi tha..kya mera intrest maaf ho saktan hai.

Gond interest issue .

Submitted by Jaikumar k (not verified) on Sat, 13/06/2020 - 4:40pm.

Actually my interest amount 1100/- but collect amount 1483/-. Due to I pay after 6 days. North chennai Corona problem please refund extra amount.

Fine against interest during national locked down

Submitted by Rahul (not verified) on Sat, 18/04/2020 - 12:40pm.

Team,
Till march my all payment is done..
In April during lock down we are unable to pay interest... And from your side Rs 511 charged for one month ...

My gold loan number is 1272-MOL-1348

Also i am trying your contact but your all number are failed to receive the call

In that case how can we pay the installment...
Please reduce my interest and allow me to pay regular interest rate.. For april month..

There is no one single option to contact any muthoot team

Amount deducted from my account

Submitted by Rahul sharma (not verified) on Fri, 17/04/2020 - 12:26pm.

I have paid my gold interest through phone pe application..Amount deducted from my account but not showing credited in my muthoot account. I tried to contact to every possible numbers and websites.nobody is responding to my query.. before all this I request for emi moratorium ..Nobody responded.. this is the worst banking experience I have seen in my life.. shameful