Nainital Bank Customer Care No. 1800 180 4031

Updated on Thursday, 7 April 2022 - 10:05am
Organization: 
Toll free Number(s): 
  • 1800 180 4031 (Customer Support , 24*7 Available)
All India Number(s): 
  • 05946-250152 (Mobile Banking)
  • 92195 10023 (Mobile Banking Sms Service)
  • 84669 97755(SMS Services)
Website: 
Official Website

IVRS Menu

1800 180 4031 (customer helpline number)

First Select Language

  • Talk to customer care executive

Emails

  • atmhelpdesk [at] nainitalbank [dot] co [dot] in (Debit Card Enquiry)
  • mbshelpdesk [at] nainitalbank [dot] co [dot] in (Mobile Banking Help Desk)

Important Links

SMS Service

Purpose SMS Keywords
Block Debit Card instantly
/ To Block ATM Card 		NTBL<space>ATMBLOCK<space>
<13 digit account no.> and send it to 8466997755
For balance enquiry Type NTBL<space>BAL<space>
<Last 13 digit of Account No> and send it to 8466997755.
For last 5 transactions Type NTBL<space>TRN<space>
< Last 13 digit of Account No > and send it to 8466997755
For Cheque Status Type NTBL<space>CHQ<space>
< Last 13 digit of Account No > and send it to 8466997755
For Loan A/c balance enquiry Type NTBL<space>LNB<space>
<Account No> and send it to 8466997755
For last 5 transactions in loan A/c Type NTBL<space>LNT<space>
<Account No> and send it to 8466997755

NEFT/ RTGS Customer Facilitation Centres

Mobile Banking Keywords

Non Finanial Transaction

Send a message to 9219510023 For Respective Transaction

Services Keyword
Know your MMID MMID<16 Digit  Account Number >
Cancel MMID CANCELMMID < 16 Digit Account Number>
Generate MPIN GMPIN <MMID>  <16 digit  Account
Number> <Validation Data> <New MPIN> 
Mini statement-IMPS ST < 16 Digit Account Number>
Transaction Inquiry - IMPS INQ <Ref Number>
Balance Inquiry BAL <16 Digit Account Number>
Mini statement-CBS MINI <16 Digit Account Number>

Financial Transaction

Services Keyword
P2P (Person to Person) IMPS  <Beneficiary Mobile No>  
<Beneficiary MMID>  <Transaction Amount> 
<MPIN>  <Last 3 digit of Remitter MMID>  < Remark >
P2A (Person to Account) IMPS  <Beneficiary Account No> 
<Beneficiary IFSC>  <Account Type> 
<Transaction Amount>  <MPIN> 
<Last 3 digit of Remitter MMID>  < Remark >

Contacts Offices

Region Contact No. Address
Central Internal
Audit Division		 05946-250321
Fax:- 05946-250387		 The Nainital Bank Limited,
Regional Office – Haldwani,
Opposite Sessions Court,
Nainital Road, Haldwani-263139
Naini Business Center 0120-2401083 4th Floor, UPRNN Building
C-20 / 1A / 7
Sector 62, Noida
Uttar Pradesh - 201309
Regional Office
(Delhi/NCR)		 0120-2401083 4th Floor, UPRNN Building
C-20 / 1A / 7
Sector 62, Noida
Uttar Pradesh - 201309
Regional Office
(Haldwani Region)		 05946-351021 The Nainital Bank Limited,
Regional Office – Haldwani,
Opposite Sessions Court,
Nainital Road, Haldwani-263139
Regional Office
(Dehradun Region)		 0135-2761802 First Floor,Commercial Complex-49
Indira Nagar, Vasant Vihar Dehradun
Uttarakhand - 248001

Forms Center

Grievance Redressal

Level 1-

  • In case customers have not received the expected level of service
    from customer care,then he/she can contact the branch or write to
    the Branch Manager providing complete details of the complaint.

Level 2-

  • If customer is not satisfied with resolution provided at level 1,the matter
    may be taken up with the Nodal Officer at the following Regional Offices.
    • For the respective branches under the jurisdiction of Dehradun Region
      • The Regional Head, The Nainital Bank Ltd., Regional Office, Dehradun.
        The Nainital Bank Limited Regional Office
        First Floor,Commercial Complex-49
        Indira Nagar, Vasant Vihar Dehradun
        Uttarakhand - 248 001
        Contact No. Landline : 0135-2761802
        Email Address: Avp [dot] Ddn [at] Nainitalbank [dot] Co [dot] In
    • For The Respective Branches Under The Jurisdiction Of Haldwani Region
      • The Regional Head,The Nainital Bank Limited,Regional Office – Haldwani,
        Opposite Sessions Court,Nainital Road, Haldwani-263139
        Contact No. Landline : 05946-351021.
        Email Address :Rohaldwani [at] Nainitalbank [dot] Co [dot] In
    • For The Respective Branches Under The Jurisdiction Of Delhi Region
      • The Regional Head,The Nainital Bank Ltd.,
        Regional Office, 04Th Floor,C- 20/1A/7,
        Uprnn Building,Sector-62 Noida,
        Distt Gautam Budh Nagar,Uttar Pradesh- 201307
        Contact No. Landline : 0120-2401082
        Email Address : Rodelhi [at] Nainitalbank [dot] Co [dot] In.  

Level 3-

  • If the complaint is not redressed to the satisfaction of the customer
    from the above Regional Nodal Heads ,
    • The complaint may be escalated to the Principal Nodal
      Officer of the Bankmiss
      Sh. Rahul Pradhan, Associate Vice President
      The Nainital Bank Ltd., Head Office,
      Seven Oaks, Mallital, Nainital 263001
      Telephone No.   05942-236335
      Email   operations [at] nainitalbank [dot] co [dot] in

Level 4-

  • If the reply from the Principal Nodal Officer fails to address your
    grievance, you may write to the Banking Ombudsman.

Head Office

The Nainital Bank Limited
Seven Oaks Building
Mallital, Nainital
Uttarakhand - 263001
Ph:- 05942-239280

Registered Office

The Nainital Bank Limited
GB Pant Road Malli
Tal Naini Tal-263001

Social Sites

Related Links: 

Comments

Worst bank service

Submitted by Mridul bhatt Anonymous (not verified) on Sat, 15/07/2023 - 8:01pm.

They never pick calls for complaints and never accept their mistakes their staff don't co ordinate properly with customer just regretting why i have opened my account on this bank