One Plus Customer Care No. 1800 102 8411

Organization: 
Toll free Number(s): 
  • 1800 102 8411 (For Customer Support, Mon-Sun 9am-9pm )
  • 1800 202 8888 (For Red Cable Pro, 9am-9pm all days)
All India Number(s): 
  • 77958 16968 (For WhatsApp Support, Mon-Sun 9am-9pm)
IVRS Menu : 1800 102 8411 IVRS Menu : 1800 202 8888
Press 1: For One Plus Mobile Services
Press 2: For One Plus TV
Press 3: For One Plus protection plan
Press 4: For One Plus red cable club members
Press 5: For One Plus Band and IOG Products
Press 1: For RCC Pro
Press 2: For One Plus Open
Press 3: For One Plus 12

Emails

  • onepluscare [at] oneplus [dot] com (For Customer Support)
  • support [dot] in [at] oneplus [dot] com (For Contact Support)
  • security [at] oneplus [dot] com (For Security Feedback)

Install App

Important Links

Experience And Retail Center

Sr No. City Name Contact No.
1 Maharashtra SS Mobile 8600666111
2 Andhra Pradesh Happi Mobiles 9100412345
3 Karnataka Pai International 8042464343
4 Telengana Bajaj Electronics 8688860000
5 Karnataka Sangeetha 080-49397000
6 Tamil Nadu Poorvika 044-43666666
7 Mumbai, Pune, Delhi Vijay Sales 022-66227722
8 Mumbai Top 10 022-62670000
9 Gujarat Poojara 9033020402
10 - BNEW mobiles 040-4048491111
11 Madhya Pradesh Lotus Electronics 9111300400

Cancellation And Warranty Procedure

  • For Cancellation you can contact on 18001028411 or you can email at onepluscare [at] oneplus [dot] com .
  • You can cancel your order by clicking 'Cancel' in My Orders or by contacting Customer Support.
  • Orders cannot be cancelled once they have reached "Processing" status, after the cancellation refund will be processed within 5 business days.
  • OnePlus phones come with a one-year warranty that starts from the day they are delivered to you.
  • Repairs and replacements covered by the warranty, including shipping and handling, are free during the first year.
  • For more information, Please Read.

Social Sites

Related Links: 

Comments

compliant

I GAVE IN TRISSUR (KERALA ) SHOWROOM FOR WARRANTY AS MY WIRELESS HEADSETT DOES NOT WORK ON THE LEFT SIDE, TEHY TOLD ME FOR 20 DAYS FOR NEW HEADSETT. I CALLED THEM 15 DAYS LATER AND ASKED FOR STOCK. THEY SAID THE STOCK WILL COME NEXT WEEK. BUT THE NEXT DAY WHEN I WENT STARIGHTTO THE SHOWROOM THEY HAD A NEW HEADSETT GAVE ME
THEY ARE TYR A FEW DAYS LATE TO GIVE IT TO ME EVEN THOUGH HAVE STOCK IN ALLREADY SHOWROOM, IF THERE IS NO STOCK THEN SAY MAXIMUM 15 DAYS WHY 20 DAYS, IF IT COMES AGAIN THE COMPLIANT MY HEADSET , IT WILL BE THROWN AWAY AND WILL NEVER BE TAKEN TO THE TRISSUR SHOWROOM. I AM NOT INTERESTED IN YOR SERVICE, VEY BAD SERVICE

Need new phone

I want to know about Nord phone

Camera issue

I have one plus 6 mobile.its rear camera gets blur after click. It's been for the last four months. there's no service center in Bihar. It's camera is only problem. Apart from it everything is good. Hope it's camera quality will improve by your help.