PFRDA Customer Care No. 1800 110 708
Organization:
PFRDA Toll free Number(s):
- 1800 110 708 (PFRDA Information Helpdesk)
- 1800 110 069 (APY Information desk)
All India Number(s):
- 011-2651 7503 (Contact Support)
- 011-2651 7501 (Alternate Contact Support)
- 011-2651 7097 (Query)
Website:
Official Website Important Links
Contact Details
| Sl. No. |
Designation | Name | Direct No. |
Ext. | Department | |
|---|---|---|---|---|---|---|
| 1 | Chairman | Sh. Hemant G. Contractor |
011-26517095 | 1111 | chairman [at] pfrda [dot] org [dot] in | |
| 2 | WTM-Finance | Sh. R. V. Verma | 011-26517096 | 1222 | rvverma [at] pfrda [dot] org [dot] in | Regulation and Supervision of Central Government, State Government, Corporate, POPs, Aggregators, PFMs, Custodian, FSLRC,FSDC, Retirement Adviser, World Bank Project, Board Secretariat |
| 3 | WTM-Economics | Sh. (Dr.) Badri Singh Bhandari |
011-26517091 | 1333 | badris [dot] bhandari [at] pfrda [dot] org [dot] in | Promotion and Development of Central Govt. and State Govt. Swavalamban, Atal Pension Yojana, Corporates, All Citizen, Work relating to Product Design DEpt, Communication and Media Dept, Financial Literacy & Training Dept, Call Centre, Market Watch and Research, IOPS and Annual Report |
| 4 | WTM-Law | Shri Pradeep Chaddah |
011-26517504 | 4444 | pradeep [dot] chaddah [at] pfrda [dot] org [dot] in | Admin & HR/ F & A/ Legal/ IT/ Work Related to NPS Trust Regulation and supervision Department, Audit & Inspection Dept |
| 5 | Executive Director | Shri Satya Ranjan Prasad |
011-26517094 | 2165 | satyarp [at] pfrda [dot] org [dot] in | Regulation and Supervision of CRA,Trustee Bank, Work relating to Exit Dept, PAC Dept, and Grievance Redressal Cell |
| 6 | Chief General Manager |
Ms. Mamta Rohit | 011-26517506 | 2174 | mamta [dot] rohit [at] pfrda [dot] org [dot] in | Promotion and Development of Corporate, All Citizen Communication & Media and Product Design |
| 7 | Chief General Manager |
Sh. Ananta Gopal Das |
011-26517092 | 2137 | ag [dot] das [at] pfrda [dot] org [dot] in | Promotion and Development of Central Govt. & State Governments, Swavalamban, Atal Pension Yojna (APY) and |
| 8 | General Manager | Sh. Venkateswarlu Peri |
011-26523165 | 4119 | venkateswarlu [dot] peri [at] pfrda [dot] org [dot] in | CRA and Trustee Bank |
| 9 | General Manager | Sh. Ashish Kumar | 011-26517945 | 2140 | ashish [dot] kumar [at] pfrda [dot] org [dot] in | Central Govt., State Governments., Corporate, POPs |
| 10 | GM & Executive Asstt. To Chairman |
Ms. Sumeet Kaur Kapoor |
011-26524994 | 2136 | sumeet [dot] kapoor [at] pfrda [dot] org [dot] in | PFMs, Custodian, FSLRC/FSDC, Board Secretariat and Chairman Secretariat |
| 11 | General Manager | Sh. Rakesh Sharma | 011-26524995 | 2114 | rakesh [dot] sharma58 [at] pfrda [dot] org [dot] in | Admin & HR, Finance & Accounts, Legal, RTI, Parliamentary Questions, IT and NPS Trust Department |
| 12 | Deputy General Manager |
Sh. Rahul Ravindran | - | 4104 | rahul [dot] ravindran [at] pfrda [dot] org [dot] in | Legal, RTI and Parliamentary Questions |
| 13 | Deputy General Manager |
Dr. Purnima Sharma | - | 2175 | purnima [dot] s [at] pfrda [dot] org [dot] in | Atal Pension Yojna, Market Watch & Research, IOPS and Annual |
| 14 | Deputy General Manager |
Sh. K Mohangandhi | - | 2176 | k [dot] mohangandhi [at] pfrda [dot] org [dot] in | Promotion and Development of Central Govt. & State Governments, Swavalamban and Subscribers Education |
| 15 | Deputy General Manager |
Sh. Pravesh Kumar | - | 3120 | pravesh [dot] k [at] pfrda [dot] org [dot] in | Central Govt., State Governments., Corporate, POPs |
| 16 | Deputy General Manager |
Sh. Vikas Kumar Singh |
- | 3117 | vikas [dot] s [at] pfrda [dot] org [dot] in | CRA and Trustee Bank |
| 17 | Deputy General Manager |
Ms. Manju Bhalla | - | 2175 | manju [dot] bhalla [at] pfrda [dot] org [dot] in | Admin & HR and Finance & Accounts |
| 18 | Deputy General Manager |
Sh. Akhilesh Kumar | 3158 | akhilesh [dot] kumar [at] pfrda [dot] org [dot] in | Promotion and Development of Corporate, All Citizen Communication & Media and Product Design |
|
| 19 | Manager | Sh. Sachin Joneja | - | 3155 | sachin [dot] joneja [at] pfrda [dot] org [dot] in | Regulation & Supervision of Central Govt., State Governments., Corporate/ POPs, Aggregators |
| 20 | Manager | Dr. Alpana Vats | 3155 | alpana [dot] vats [at] pfrda [dot] org [dot] in | Market Watch & Research, IOPS and Annual Report |
|
| 21 | Manager | Sh. K R Daulath Ali Khan |
2134 | daulath [dot] khan [at] pfrda [dot] org [dot] in | Admin and IT | |
| Subscribers Education | ||||||
| 22 | Manager | Ms. Gurminder Kaur |
2138 | gurminder [dot] kaur [at] pfrda [dot] org [dot] in | Finance & Accounts | |
| 23 | Manager | Sh. Sanjeev Kumar Jha |
- | 3109 | sanjeev [dot] j [at] pfrda [dot] org [dot] in | Website Maintainence, IT Stores & Hindi Cell |
| 24 | Deputy Manager | Ms. Sonia Singh | - | 1121 | sonia [dot] singh [at] pfrda [dot] org [dot] in | Chairman Secretariat |
| 25 | Deputy Manager | Ms. Priyanka Gupta | 3141 | priyanka [dot] gupta [at] pfrda [dot] org [dot] in | CRA and Trustee Bank | |
| 26 | Deputy Manager | Sh. Rupam Nath | 3139 | rupam [dot] nath [at] pfrda [dot] org [dot] in | Atal Pension Yojna (APY) | |
| 27 | Deputy Manager | Ms. Jaspreet Kaur Saini |
3172 | jaspreet [dot] kaur [at] pfrda [dot] org [dot] in | R&S of Central Government, State Government, Corporate/POPs/Aggregators |
|
| 28 | Deputy Manager | Sh. Ismail Salam M | - | 3138 | ismail [dot] salam [at] pfrda [dot] org [dot] in | Promotion and Development of Central Govt. & State Governments, Swavalamban and Subscribers Education |
| 29 | Deputy Manager | Sh. Mihir Ashwin Upadhayay |
- | 3170 | mihir [dot] upadhyay [at] pfrda [dot] org [dot] in | Grievance Redressal Cell (GRC) and Exit Department |
| 30 | Deputy Manager | Sh. Rajesh Mohan | 2152 | rajesh [dot] mohan [at] pfrda [dot] org [dot] in | HR | |
| 31 | Deputy Manager | Sh. Sudhir Singh | 3121 | sudhir [dot] singh [at] pfrda [dot] org [dot] in | PFs | |
| 32 | Deputy Manager | Ms. Kavita Singam Xavier |
3172 | kavita [dot] singam [at] pfrda [dot] org [dot] in | Retirement Adviser | |
| 33 | Assistant Manager | Ms. Vinita Choudhary |
2132 | v [dot] choudhary [at] pfrda [dot] org [dot] in | Legal/RTI/ Parliamentary Questions/ NPS Trust Department |
|
| 34 | Assistant Manager | Sh. Ashish Dongare | 3143 | ashish [dot] dongare [at] pfrda [dot] org [dot] in | Custodian and Board Secretariat | |
| 35 | Assistant Manager | Sh. Devesh Mittal | 3159 | devesh [dot] mittal [at] pfrda [dot] org [dot] in | CRA and Trustee Bank | |
| 36 | Assistant Manager | Sh. Mohit Yadav | - | 3143 | mohit [dot] yadav [at] pfrda [dot] org [dot] in | FSLRC/FSDC and Board |
| 37 | Assistant Manager | Sh. Manoj Kr. Tiwari |
3159 | manoj [dot] tiwari [at] pfrda [dot] org [dot] in | Central Govt., State Governments., Corporate and |
|
| 38 | Assistant Manager | Ms. Puja Upadhyay | - | 3157 | puja [dot] tripathi [at] pfrda [dot] org [dot] in | Promotion and Development of Central Govt. & State Governments, Swavalamban and Subscribers Education |
| 39 | Assistant Manager | Sh. Vishal Singh Rathour |
2147 | vishal [dot] rathour [at] pfrda [dot] org [dot] in | Finance & Accounts | |
| 40 | Assistant Manager | Ms. Bhawna Malhotra |
2132 | bhawna [dot] malhotra [at] pfrda [dot] org [dot] in | Admin & HR | |
| 41 | Assistant Manager | Sh. Vishal Chourasia | 3159 | v [dot] chaurasia [at] pfrda [dot] org [dot] in | Central Govt., State Governments., Corporate and |
|
| 42 | Assistant Manager | Sh. Manish Mani | 3157 | manish [dot] mani [at] pfrda [dot] org [dot] in | Promotion and Development of Central Govt. & State Governments, Swavalamban and Subscribers Education |
|
| 43 | Assistant Manager | Sh. Prodeepto Chatterjee |
3143 | p [dot] chatterjee [at] pfrda [dot] org [dot] in | Promotion and Development of Corporate, All Citizen Communication & Media and Product Design |
|
| 44 | General Assistant | Sh. D. P. Joshi | - | 1121 | - | Chairman Secretariat |
| 45 | Staff Car Driver | Sh. Bhagwan Prasad | - | 1121 | - | Chairman Secretariat |
| Central Public Information Officer (CPIO) And Appellate Authority | ||||||
| 1 | Chief Executive Officer |
Sh. Kamal Kumar Chaudhry |
011-26517942 | 3112 | kamal [dot] chaudhry [at] pfrda [dot] org [dot] in | NPS Trust |
| 2 | Deputy General Manager |
Sh. Sumit Kumar | - | 3115 | k [dot] sumit [at] pfrda [dot] org [dot] in | NPS Trust |
| 3 | Deputy General Manager |
Sh. Mono Mohon Gogoi Phukon |
- | 3156 | mono [dot] phukon [at] pfrda [dot] org [dot] in | NPS Trust |
| 4 | Deputy General Manager |
Sh. Arumugarangarajan P |
011-26514032 | 3118 | pa [dot] rangarajan [at] pfrda [dot] org [dot] in | NPS Trust |
| 5 | Manager | Sh. Ashish Kumar Bharati |
3148 | ashish [dot] bharati [at] pfrda [dot] org [dot] in | NPS Trust | |
| 6 | Deputy Manager | Ms. Kavita Singam Xavier |
106 | kavita [dot] singam [at] pfrda [dot] org [dot] in | NPS Trust | |
| 7 | Assistant Manager | Sh. Sajeesh Mathew | - | 159 | sajeesh [dot] mathew [at] pfrda [dot] org [dot] in | NPS Trust |
| 8 | Assistant Manager | Sh. Prithvi Raj Gurjar | 103 | prthvi [dot] gurjar [at] pfrda [dot] org [dot] in | NPS Trust | |
Authority Contact Details
| Designation | Name | Contact No. | |
|---|---|---|---|
| Chairperson | Dr. Deepak Mohanty | 011-26517095, 011-45063672 |
chairman [at] pfrda [dot] org [dot] in, chairmansect [at] pfrda [dot] org [dot] in |
| Whole-time Member (Finance) |
Prof. (Dr.) Manoj Anand |
011-47502125 | wtm [dot] finance [at] pfrda [dot] org [dot] in |
Grievance Redressal
Level 1:
- For any query/complaints or grievance, you can registering grievance/complaint by raising a grievance in the
Central Grievance Management System (CGMS) or call toll free no 1800 222 080 or write a letter to:
1st Floor, Times Tower, Kamala Mills Compound, Senapati Bapat Marg,
Lower Parel, Mumbai - 400 013 - You can also contact the following contacts:
Grievance Redressal Cell Pension Fund Regulatory and Development Authority 1st Floor,
ICADR Building, Plot No 6, Vasant Kunj, Institutional Area, Phase - II, New Delhi - 110070,
Tel no - 011-26897948, 011-26897949
Fax: 011-26897934,
Email: grc [at] pfrda [dot] org [dot] in - Assistant Manager
Ph: 011 26514032
Email: grievances [at] npstrust [dot] org [dot] in
Address: Grievance Redressal Officer (GRO) NPS Trust,
3rd Floor, Chatrapati Shivaji Bhawan, B-14/A, Qutab Institutional
Area, New Delhi - 110016. - Toll free Number
- Every grievance shall be disposed off within a period of thirty days.
Level 2:
- If the complainant is not satisfied with the redressal of his grievances or if it has not been resolved he may contact
Chief Grievance Redressal Officer (CGRO):
Dy. General Manager
Sh. K R Daulath Ali Khan
Ph: 011-26514032
Email: cgro [at] npstrust [dot] org [dot] in
Address: 3rd Floor, Chatrapati Shivaji Bhawan, B-14/A,
Qutab Institutional Area, New Delhi - 110016
Level 3:
- If the complainant is not satisfied with the redressal or his grievance not resolved with in 30 days he may can contact Ombudsman:
Shri Arnab Roy
Pension Fund Regulatory and Development Authority
B-14/A, Chatrapati Shivaji Bhawan,
Qutab Institutional Area, Katwaria Sarai,
New Delhi- 110016
Chhatrapati Shivaji Bhawan,
Landline No. : 011-26517507
Ext : 188
Email: ombudsman [at] pfrda [dot] org [dot] in
NPS National Pension System
NPS Information Desk
Call Centre : 1800 110 708
SMS : NPS to 56677
011-47207700 (Contact Support)
National Pension System Trust
14th Floor, IFCI Tower, 61, Nehru Place , New Delhi - 110019
Exit Procedure from NPS
| Name | Contact No. | Address | |
|---|---|---|---|
| NPS Claim Processing Cell | |||
Contact Person / Persons |
022-24994274 022-24994842 022-249904200 (Board) |
npsclaimassist [at] nsdl [dot] co [dot] in | NPS Claim Processing Cell, NSDL e-Governance Infrastructure Limited, 10 th Floor, Times Tower, K amala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai - 4000013 |
| Second Or Senior Level Contact Person Mr. Mandar Karlekar |
mandark [at] nsdl [dot] co [dot] in | ||
| KFin Technologies Private Limited, NPS Unit | |||
| Contact Person / Persons Ms. Rajani Chintalacheruvu |
1800 208 1516 | withdrawal [dot] nps [at] kfintech [dot] com | NPS Unit, KFin Technologies Pvt. Ltd., Tower - B, Plot No 31 & 32, Selenuim Building Financial District, Nanakramguda, Gachibowli, Hyderabad, Telangana 500032 |
| Second Or Senior Level Contact Person Mr. Ramesh Godavarthi |
ramesh [dot] godavarthi [at] kfintech [dot] com | ||
Helpline Contact Details of Entities Under NPS
| Entity | Contact Numbers | ||
|---|---|---|---|
| Central Record-keeping Agencies |
NSDL eGovernance Infrastructure Ltd. | 022-24994928 022-24994706 (Availability: 9 am to 6.30 pm) |
|
| Kfin Technologies Pvt. Ltd. | 18002081516
(Toll free number) (Availability: Interactive Voice Response (IVR) - 24x7 Customer care executive - 10 am to 6.30 pm) |
kcra [at] kfintech [dot] com | |
| Trustee Bank | Axis Bank Ltd. | 022-71315883 022-71315884 022-71315906 (Availability: 9:30 am to 5 pm on all Bank working days of state of Maharashtra) |
npstrust [at] axisbank [dot] com |
| Annuity Service Providers | Life Insurance Corporation of India | 022-67819283, 022-67819289 | - |
| HDFC Life Insurance Co. Ltd. | 8916687777 | npsannuity [at] hdfclife [dot] com | |
| ICICI Prudential Life Insurance Co. Ltd. | 9871483706 | neha [dot] hasan [at] iciciprulife [dot] com | |
| SBI Life Insurance Co. Ltd. | 022-61910388 022-61910104 |
npsannuity [at] sbilife [dot] co [dot] in | |
| Star Union Dai-ichi Life Insurance | 9819404592 8008500119 |
Shekhar [dot] more [at] sudlife [dot] in Mukerji [dot] rr [at] sudlife [dot] in |
|
| Kotak Mahindra Life Insurance Company Ltd. | 9899976689 9820708201 (for PFRDA and CRAs) |
gupta [dot] deepak [at] kotak [dot] com nandini [dot] gupta [at] kotak [dot] com | |
| India First Life Insurance Co. Ltd. | 1800 209 8700 | nps [at] indiafirstlife [dot] com | |
Address
Pension Fund Regulatory and Development Authority,
B-14/A,Chatrapati Shivaji Bhawan,
Qutab Institutional Area, Katwaria Sarai, New Delhi-110016
Ph: 011-26897948
Fax- 011-26517507
Social Sites
Related Links:
Comments
enquiry about NPS funds
I Dr. Jyoti Sharma posted in Civil Secterait, J and K as Assistant Director in Planning and Development Department on December 2011. After that I was attached to the State Health Society (NRHM) J&K in the month of ending May 2012. From December to May my NPS contribution is deposited smoothly after that from NRHM it was not deposited because the organisation is a centrally sponsored scheme and does not have any treasury operations.
Moreover the accounts officer in our department have not any knowledge about the NPS process as I m the single employee appointed under this scheme. So it is requested to your goodself kindly issue me the instructions that how I deposit my NPS share in my account.
Is pension arrears in death case be claimed after 14 Yrs
Pensioner of Rajasthan Govt who expired on 26/12/98 filled up revision of pension under 5th. pay commission .He is entitled to revision of pension till the time of his death. Pensioner Unmarried and myself nominee as claimant
regarding family pension
It is intimated that my father - in- law Late Amiya Gopal Chattopadhyay, who was pensioner of SE Railway vide PPO No. Pen/B-417/SE/91, expired on 30.12.11. The pension A/c No. of my father - in- law was 11377445702. It is to intimate here that after following prescribed procedure by me, State Bank of India, Purulia, where my mother -in - law have opened a new SB A/c bearing No. 31244341315 restored family pension and deposited in the above mentioned SB A/c to self for an amount of Rs 6565/- pm., which I presume seems to be much less than the actual family pension should have been.
No body is there to address Grievances on Pension Fund
Any amount deposited at Tire 1 or Tire 2 account via POP ICICI bank, New Delhi(CP Branch) takes at least one month to get reflected into account and ICICI bank is eating away the daily interests of the customers one month every time. Pension Fund Grievance Cell is also not interested to solve this issue. I request for immediate attention of RBI and Govt of India in this regard.
is the govt. contribution in the NPS tax free?
It has come to our knowledge that the employeer's contribution under the new pension scheme is tax free. kindly clarify and send the relavent document.
regards
ravi
kamal choudhury is a man with rubber stamp
my wife had resigned from her job 1 year back.till now everybody is telling there is no guideline to return the money of NPS tier-1 after the ministry of finance cleared the fact.
contributions for many months are missing from the statement of transaction but on complaining CRA is telling to contact dept of space where she was working previously(1 year back)
on telling ministry of space they are teling we had deposited and you contact NSDL.
NSDL people are telling we don't know anything and we don't have any guideline how to return money.
now on complaining kamal choudhury he is silent .i don't know for which these people are paid.
how can govt forcibly take money compulsorily without asking for consent and not returning it telling that we don't have guidelines and half of the money is missing from the account,then also everybody is blaming each other.
Solution for your problem
Dear sir
A/c to NPS you can't draw the amount from T-1 upto the age of 60 year's , If the person resign the job then he/she can continue there contribution in any of the pop-sp or any State bank's by there PRAN number Ultimately the fund will goes to there account only, Now if you want to view your transaction details means you must have the I-pin Number with the help of this you can view your online ledger. This i-pin Number you will get by filling the I-pin request form, this you will find in the web site www.pfrda.org.in .
And for your Payment missing problem that you have to contact to your drawing officer where she was working first. Kindly go to that office and ask to provide the details of the contribution if you find those details then that details mail to pfrda then your problem will be slove.
If you have more queries then kindly mail me: alankitbellary [at] yahoo [dot] com
Thanking you
Sanjay
New Pension - Continuance or otherwise
My son NITIN SHARMA was in service in one of the Central Govt. Office In Delhi, His PAN No. is 110010338704-
after serving the Govt. Deptt he tendered his resignation from service Joins a MNC.
Please confirm How Much amount is there in his a/c as on date ?
2. whether the deposits can be paid to him right now or otherwise ?
3. If he can start contributing towards this A/c if so how much amount he should
contribute?
Kindly reply per return mail.
RK Sharma
8010113343.