Samsung Washing Machine Customer Care No.
Toll free Number(s):
- 1800 40 726 7864 (For Customer Support, Mon-Sun, 8am-8pm)
- 1800 5 726 7864 (For Pick/ Drop Service/ WhatsApp Support, Mon-Sun, 8am-8pm)
- 1800 123 7729 (For Samsung Pay Support)
- 1800 202 1234 (For Finance/ Care Plus)
All India Number(s):
- 93110 52162 (For Whatsapp Support)
- 9870 494949 (Alternate No. For WhatsApp Support)
Website:
Official Website IVRS Menu: 1800 5 726 7864 / 1800 40 726 7864
- Press 1: To avail contact center support options on your smart phone.
- Press 2: To Continue
- Press 1: For product related information or repair request.
- Press 2: To know the status of your service request or to register a demo installation request.
- Press 3: For queries related to online order placed on samsung shop app or samsung.com.
- Press 4: For warranty information, repair sheet or spare parts prices
- Press 5: For new product offers and launchers
- Press 6: For information on safe disposal of your electronic/plastic waste
Emails
- servicehead [dot] in [at] samsung [dot] com (For Customer Service)
- support [dot] careplus [at] samsung [dot] com (For Samsung Care Plus)
Install App
Important Links
- Service Centers
- Store Locator
- Query Related to Online Store
- Warranty Support
- Frequently Asked Questions
Return/Refund Procedure
- If you have any Query/Complaint regarding product, then you can contact at 1800407267864 or email at servicehead [dot] in [at] samsung [dot] com .
- If you want to cancel your order please reach out within 24 hours from the date of delivery.
- In case your product is damage/mismatch, then initiate a request within 2 days of delivery.
- The refunded amount will be credited in your account within 7-10 business days.
- For more information about return and refund, please read .
Grievance Redressal
- If you have any complaint, then you can contact to the Grievance Officer via email at grievance [dot] estore [at] samsung [dot] com .
- If the query is related to the product service or warranty, then contact to the tecnical support team at Samsung Support.
Parent Article:
Comments
Samsung fully automatic Washing machine not working.
Samsung fully automatic Washing machine not working from 4 month's 7 to 8 times called to service center but no one came for service. Is this the way service provided by Samsung is it a very badly going company. I am really very disappointed
whasing machine not working
Subject: Washing machine not working
Dear Sir or Madam,
I am writing to you as a customer of Samsung products. I bought the Samsung washing machine WA10BG4546BD from Merlion Home Appliances in Kadakkal on 7/11/23.
Within a few days of purchase, the washing machine displayed the error code 4c. A technician came to repair the machine, but when I ran the machine again, it made a loud noise. I registered a complaint again, and another technician came to repair the machine. However, the complaint has not been resolved yet. The washing machine still makes a loud noise, making it difficult to run the machine at a high speed.
I would like the company to take necessary action to make the washing machine work smoothly as soon as possible. If the problem is not resolved, I will be forced to take legal action.
Sincerely,
Sameera R
Additional information:
I have attached the purchase receipt of the washing machine.
I have also attached a video of the washing machine making the loud noise.
I look forward to hearing from you soon.
Thank you for your time and attention to this matter.
Repairing services very bad
5 dino se complete Kiya hai abhi tak repair karnewala nahi aya aur no reply. Bad service center service.useless reasons.
Maching machine
Experienced a very poor and unsatisfactory service quality regarding my washing machine not working in last 9 days.our company representative chek the machine.and they suggested machine replace complained in last 8 days but till date not reply. Kindly take necessary action
samsung washing machine problem
our washing maching ont working in last 10 days. our company representative check the machine and they suggested machine replace complained in last 8 days but till date not replay. kindly take the nesesory action.
Poor Washing Machine Service & Repair
Experienced a very poor and unsatisfactory service quality regarding my washing machine repair. Clarity in appointment was missing. Tried getting in touch with both the technician who visited our house and also Malad ( Mumbai) Samsung Washing Machine service centre and found them to be in accessible. Disappointed with Samsung Washing Machine Service Quality. Please check systems & response levels ! Thanks
Washing machine
I have a problem with my samsung washing machine front load and called customer service team for sending technician. Technician visited my home and identified the problem with mother board, he took the mother Baird for servicing after 4 hrs he fixed to my washing machine and it was not fixed the problem and again facing same issue. They charged 4850 rupees. When I called back customer service team disconnect the phone while middle of the conversation they are unprofessional and even not providing any complaint number. Better to avoid purchase Samsung products.
Washing machine
I have a problem with my samsung washing machine front load and called customer service team for sending technician. Technician visited my home and identified the problem with mother board, he took the mother Baird for servicing after 4 hrs he fixed to my washing machine and it was not fixed the problem and again facing same issue. They charged 4850 rupees. When I called back customer service team disconnect the phone while middle of the conversation they are unprofessional and even not providing any complaint number. Better to avoid purchase Samsung products.
Water loading problem
My washing machine having water loading problem.could you please send authorised service centre name in Karimganj district.
Pin code:788710
Washing machine not working
I have purchase a washing machine 8 kgs FRONTload in guntur, Andhra Pradesh. My machine is not working. Pls send executive.
Washing machine not working
I have purchase a washing machine 8 kgs front load. My washing machine is not working and power is not supplying. Pls send the executive to check and recover from the problem.
Washing machine
My washing machine problem is in washing cloths time is lagging in between time water floating continuosly. Here sumsung persons not responding correctly and answer is return quation to me why are u brought that machine .
I have one quation why are u sell that MACHIN to me.
And with out service how to slove the machine problem
My machine is top load
Auto matic
10years gar
औटो मैं टिक बासिगमशीन PCB replies
Samsung washing main sahi krane ke liye kitne kar m kol kar chuka hu lekin abhi tak meri samsya doob nhi hue h
सेसंग का वासिंग मशीन ऑटोमेटिक
सेसंग का वासिंग मशीन ऑटोमेटिक शकुंतला सेल्स , पोस्ट ऑफिस रोड मधुबनी से 2015 में खरीद किया था ड्रायर में कुछ खराबी आ गया है दुकान पर जाकर ठीक करवाने के लिए कहा किन्तु शिकायत का संज्ञान नहीं ले रहा है दुकान दार ।
Regarding defect of Automatic washing machine
Samsung WMSAM WA65H4000HD Was purchased on 19/06/2015 at Shakuntala sales ,Post office road , Madhubani Suddenly some defect in drier arose but the shop keeper is not taking Cognizance to get it repaired .Let me know the reason behind it .
Regarding defect of Automatic washing machine
Samsung WMSAM WA65H4000HD Was purchased on 19/06/2015 at Shakuntala sales ,Post office road , Madhubani Suddenly some defect in drier arose but the shop keeper is not taking Cognizance to get it repaired .Let me know the reason behind it .
Regarding defect of Automatic washing machine
Samsung WMSAM WA65H4000HD Was purchased on 19/06/2015 at Shakuntala sales ,Post office road , Madhubani Suddenly some defect in drier arose but the shop keeper is not taking Cognizance to get it repaired .Let me know the reason behind it .
Washing machine top loaded
Mane 28/10/19ko customer care me call karke complent ki aj 02/11/19hai Abhi tak mera problam solutions nahi hua,,,, very bad sarvis....
Defective Washing Machine
This is to bring to your notice that I recently bought a Samsung washing machine and from day 1 it has been giving me trouble, recently when the service engineer came to look into the issues, he damaged the product while investigating. I demanded a change of the unit, but Samsung is not helping me with this regard and is always asking for few more days, this is unacceptable from such a top brand. This is POOR SERVICE and the suffering is on the customer side. I regret to announce that I will never go for another Samsung product in my life.
Top loading washing machine drier not working
From last three days my top loading washing machine drier is nonfuctional and unable to use the same. Three days back online complaint registered and no body attended
Very poor response
Bad service for Samsung washing machine
My front load washing machine drier was not working. Placed a complaint on the toll free number in Pune. Mr samir Khan visited and checked the machine but was unable to repair. Asked for 350/- as visiting charges which was paid. He informed that will return with his senior but no one has come yet from last 15 days. Informed the toll free number also but no one has Turner up. I suppose Samsung is not interested in business which such bad service??
Purchase of washing Machine
Hi,
We Natural Remedies Private limited would like to purchase 166 units of Semi Automated Washing machine.
Please share your distributor number soon.
Our contact details given below :
Pauline Mary D
Customer care number in Shillong,Meghalaya.
Sir,I have a 6.5kg automatic washing machine,model 2016,it was in good condition, purchased from Ghaziabad but now I am in shillong,here it is not washing the cloth properly wherever all stages followed,spin is ok.kindly provide the customer care number so that engineer can visit once at home.the number given on website is not working.kindly email me on my email id ,thanks.
Washing machine not working
Top load Samsung washing machine (WA60H4100H) not working
NOT WORKING SIM
I have purchased S9 mobile from Kerala & I didn’t use to that mobile for making call used only for internet,
Now I am back in Saudi & I can’t use the mobile for making calls every time I insert sim inside phone message comes “sim network pin blocked enter sim network PUK, I have already tried entering PUK code of sim but still not working.
Related to Washing machine
Very poor service to Samsung, I have purchased the Samsung wishing machine, in 17/10/2018 but no on the washing machine after purchase 20 daye, and visiting tha Samsung Boy, but no response in tha boy and alloted to this district Samsung service center. So I have no satified this product, very poor response in Samsung.
for repaire of washing machine
i have a sumsung washing machine its drier of cloth is not working please check at an early date
Complaint about your customer care service
Myself vijesh Kumar.I bought your washing machine fully automatic. Now it is not work properly so called your customer care service for home visit.but no one came to my home from last 10 days..I regular call your cust care officer Mr.Akansh.he said, we registered your complaint and technician call you but i did not recieved any call from your tecnician and your cust care officer for resolve my problem if you are not able to provide service to your customer. I am very upset to see you customer services, no one is there who can help and resolve customer problems..
My heartily request to you pls get to visit your technician to my home.
Thank you
Vijesh Kumar
9873xx1130
Spare Part non availability
I have buyed Samsung Top load washing machine in 2011 as the retailer told me that the product is not going to be changed for a long time and the service and spare parts will be available for future. At present the control board of the machine is not working so I called the service engineer after the complete check up he told me that the parts of this machine are not available anywhere as the model is seven year older. Then why the hell company is manufacturing these types of products if the spare parts are not going to be available in future.
For service washing machine
Hi...
I am purchased samsung washing machine before three years but not any service..so pls raise my request for service my washing machine.
Worst service
i have purchase fully automated washing machine at date 21/07/2018. i want a demo, but we don't get demo by samsung still, its really worst service samsung,
bad services
dear samsung team,
i have purchase fully automated washing machine at date 29/06/2018. i want a demo, i have call to toll free no. for demo, but we don't get demo by samsung still, its really bad service, no one hope this type of service by samsung,
best regards
aditya
Bad service and fake commitment
Bro same it was happened with me, I purchased Samsung washing machine fully automatic and still waiting for demo as well as installation and I keep calling always thrice a day but all the the time I get excuses with no action and the communication seems 0 between there employees and when I talk with owner of the service center then I got to know I have done big mistake to purchase Samsung washing machine instead of purchasing I would have washed from my hand :). I was told Samsung has many service center available around country I don't to know why Samsung wasting there money in services like this.
I request every one not buy Samsung product specially washing machine.
dryer
dryer is not working properly. i am belong from villager area(pandwa patan palamau.) i was call before 10 to 12 days but don't provide any service.
Spare parts need
Sir, I bought a WA65F4H6QWP/TL model washine machine in 2014. Now that machine board is complaint so I have to enquired lot of authorized samsung service centres and local shops for that product but I can't got that so how can I got that board? And how much price for that?
Complaint for washing machine
Drier is not working properly
Defective New washing Machine
We bought a new Samsung Washing Machine in February 2018. Within a month its start/stop switch malfunctioned. A technician came and found that the entire front panel was not properly fixed and not only the switch, but also the panel to select mode of washing was defective.. He placed an order for replacement . A week later another tech came with a new panel, but without the device to select washing mode. He blamed the first tech for not specifying the defects and made a new request . One week later a third tech came, again without the washing mode panel , in spite of a detailed work order by the previous tech. Then he called his superior , who made some funny excuses and said he will look into the matter.
Samsung service department has no coordination, very poor communication between the techs and is so substandard that I have decided not to buy any Samsung appliance, be it phone, washing machine or TV , I also will make sure this message is passed on to all prospective customers.
purchased top washing machine TOP LOADING
I HAVE PURCHASED SAMSUNG WASHING MACHINE MODEL NO, :-WA65H4000HD/TL / ON 29/06/2018 FROM PMP ELECTRONOICS ( COMPANY'S AUTHORIZED DISTRIBUTOR) WASHING MACHINE SUDDENLY STOP THE WORKING . CALL FOR SERVICE STATION . PERSON REFUSE TO REPLACE PART AT FREE OF COST IN SPITE OF MACHINE IS UNDER WARRANTY PERIOD . AND ASK TO PAY RS 4,500
I AM USING ALL APPLIANCE LIKE T.V. , FREEZE , MOBILE , OF SAMSUNG COMPANY SINCE LAST 20 YEARS AND NEVER COMPLAIN FOR ANY PRODUCTS .BUT THIS TIME I AM VERY UPSET . I NEVER USE SAMSUNG PRODUCT NOR ADVISE TO BY SOME ONE .
BIPIN PARIKH
poor customer service
we have purchased samsung top loading washing machine 3 years back. technician came and changed some hardware as it was not doing auto cut off water supply . Aftersome days again the same problem is there.we are fed up with this machine. It seems that your technicians are deliberately not using good parts.very poor local agents.
Yes same thing happen with
Yes same thing happen with me. Technician came without watching properly he said to change whole PCB. Which is costly i ask them to repair it they denied because he not able to do.
Really very poor quality of service by Samsung.
worst customer service
I have purchase a fully automatic samsung washing machine from kurumpelil appliances in kollam district of kerala in 2017..Within 10 months it got stuck and does not work. The worst thing is the customer service centre which located in Kottarakkara.The behaviour of the technician is very rude.Even they cannot find out what is the mistake.It is very shame for such a leading product.From today onwards i will never buy any product from samsung.
poor service
I have purchased samsung top loading washing machine 4 years back since then it is not in too much use as we stay somewhere else.last year your technician came and changed some hardware as it was not doing auto cut off water supply . After one year this year again the same problem is there ..I am fed up of this machine now bought it on recommendation of my mom but now I am going to tell everyone that buy any but don't buy samsung washing machine. It seems that your technicians are deliberately not using good parts .
Ritu Sharma
Udaipur
Washing machine repair
Sir,
We bought a samsung automatic washing machine (newly) - now it is not working. We want a proper technician to check the machine from your side. Pls provide his phone number for the area: Tamilnadu - Tiruvarur
Thanks and regards,
Syed ahamed
Washing machine is not working properly
I have purchased a washing machine 6.5kg fully automatic from union radio & electric, Sadar bazar, Jhansi, Uttar Pradesh on October, 15/2017. Bill number-3701. When we start it,it takes all the processes but the clothes are not cleaned properly even after washing if we start it again the clothes are dirty . Every time service engineer comes and tell us how to operate it,we follow his instructions but clothes are dirty and their are stains on them. Please take it back.
Address- behind 66 kV, civil line, khandi,tehsil Talbehat, Lalitpur, Uttar Pradesh.
Phone number-94500xxxxx washing machine number- WA65M4020HP
Washing machine repairing
Washing machine on off kharab ho gaya hai Jesus speed main chalta hai wakhra ho gaya hai Upar ka jo button Hai ghumne wala aur jis mein Pani sakta hai upar wala ghumane wala do din kharab ho gaya hai isliye please banane ke liye
about washing machine
sir i bought fully automatic washing machine but after some time the water is store inside the machine and the water does not come out the machine.
there is no code is shown on screen.Is the machine is going to be damage or not. please advice me as soon as posible.ormit is normal?
Poor quality of product
I have purchased a fully automatic Samsung front load washing machine in August 2017, and till date it has stopped working for 3-4 times, every time service engineer comes you people change some hardware and after few days again I face same problem. I just want you to replace my whole machine.I didn't accept this kind of service from Samsung, poor than any local product.
bad quality of washing machine 8 kgs. semi auto.
I have purchase a washing machine 8 kgs,semi auto. from Aggarwal Electronics,Chimni Road,Shimlapuri. Ludhiana-141003
first in my home when we start there was some problem in motors and come huge smell.after some time dealer replace
another washing machine 8 kgs. semi auto. but sorry to say that second machine also give problem on start.
and your product let us down.than my self & my family members take dicission to take another product.And at last
we have purchased LG made washing machine 8 kgs. semi auto.
Please note I was always proud on your product as 18 month ago I have purchased 40" LED of your co. made from Bedi Electronics world,
feroze pure road., opp.A hotel ,Ludhiana
I am still surprised why a worldwide company delivered bad quality to their dealers. to face their customer.
Sir, please look the matter deeply so that our area people again trust on your product.
Regards
HARE RAM SINGH
GEN.MANAGER
KUBER IUNDIA GROUP,LUDHIANA
Mob.9216339777,9814739777
RES.
91,(old 6239), Street no.-2,
Guru Govind Singh Nagar,
Daba Lohara Main Road,
Near Bachan Gas Service
Ludhiana-141003.