SBI Customer Care No. 1800 1234
- 1800 1234 (For Customer Support, 24x7)
- 1800 2100 (For Support)
- 1800 11 22 11 (For General Query)
- 1800 425 3800 (Alternate No. For Support)
- 1800 11 1109 (For Reporting Unauthorised Transactions)
- 1800 180 1290 (For Credit Cards Query)
- 1930 (Cyber Crime)
- 1860 500 1290 (For Credit Card Query)
- 1860 180 1290 (Alternate No. For Credit Card Query)
- 080-265 99 990 (For Customer Support)
- 902 269 0226 (For WhatsApp Support)
- 92237 66666 (For SMS/ Missed Call Service)
- 8008 20 20 20 (For Unhappy With SMS Services)
- 8422 8455 15 (For Query Related To Credit Card Payment)
- 810 8100 986 (For Available Credit Limit)
- 94491 12211 (For Reporting Unauthorised Transactions)
- 915 222 0220 (For Doorstep Banking)
IVRS Menu: 1800 11 22 11 , 1800 1234
Select your preferred language: Hindi, English and for other language press 9
- Press 0: To block your atm card, upi, internet banking.
- Press 1: To get account balance and statement, CIF information and nomination status.
- Press 2: For atm card and check book services.
- Press 3: For sbi yono, yono business, retail internet banking and interest certificate.
- Press 4: For interst rates loans deposits, complaints, hajj yatra and prepaid services.
After pressing the above key please Press 9 to talk to the Customer Care Executive.
Emails
- customercare [at] sbi [dot] co [dot] in (For general query)
- contactcentre [at] sbi [dot] co [dot] in (For contact support)
- unauthorisedtransaction [at] sbi [dot] co [dot] in (To block your card)
- report [dot] phishing [at] sbi [dot] co [dot] in (To report any cyber incident)
- customercare [dot] homeloans [at] sbi [dot] co [dot] in (For Home Loan Query)
Install App
Important Links
- Customer Services
- Branches Locator
- ATM Locator
- For Block ATM Card, INB And UPI
- Frequently Asked Questions
Important Contacts
Sr No | Support provided for | Toll Free Number |
---|---|---|
1 | For unauthorised transaction reporting) | 1800111109 |
2 | SBI YONO | 1800111101 |
3 | Pensioners | 1800110009, 18004253800 , 1800112211 |
4 | PMJDY | 1800110001 |
5 | SBI FASTag | 1800110018 |
6 | Home Loan | 1800112018 |
7 | Income Tax Refund Orders (ITRO) | 18004259760 |
8 | Wealth And Platinum customers | 18008900 |
9 | SBI Doorstep Banking Services | 1800111103 |
10 | Helpline for Senior Citizen And Differently abled Customers | 18008888 |
11 | Other National Toll Free No. For PMJDY | 1800110001, 18001801111 |
12 | GST | 1800112017 |
Registered With WhatsApp Banking
- Send “Hi” from your WhatsApp Number to 9022690226 and follow the instructions given by the Chat-Bot.
- Send an SMS in the following format “WAREG ACCOUNT NUMBER” to 7208933148 from your registered mobile number with us. For example, if your Account number is 123456789, then user will send SMS as WAREG 123456789 to 7208933148.
- If registration is successful then you will get a confirmation message on your Whatsapp linked to your registered mobile number.
For SBI Cards Query
- For query related to SBI, please visit SBI Cards Customer Care .
For Lost or Stolen Cards
- Log on to sbicard.com and instantly block your card by clicking on ‘Block Lost \Stolen Card’
- SMS BLOCK XXXX to 5676791 from your registered mobile no. (XXXX = Last 4 digits of your SBI Card)
SMS Services / Missed Call Banking
Sr No. | Service Name | Keywords |
---|---|---|
1 | If Unhappy with services | Unhappy with services: SMS UNHAPPY to 8008202020 |
2 | One Time Registration Process | Send SMS, ‘REG Account Number’ to 7208933148 |
3 | Green Pin | Send SMS from registered mobile number in the below format, PIN CCCC AAAA to 567676 |
4 | Loans | SMS ‘HOME’ /‘CAR’/ ‘Personal’/ ‘Gold’ / ‘SME’ to 7208933145 7208933140 for Home Loan 7208933141 for Car Loan 7208933143 for Gold Loan 7208933142 for Personal Loan 7208933144 for SME |
5 | Mobile Top Up/Prepaid Mobile recharge | Registered SBI Quick Customers can do Recharge of the Same registered mobile No by sending a SMS on 917208933145. |
6 | PM Social Security Schemes | PMJJBY/PMSBY(space)A/CNO(space)RELATIONSHIP_WITH_NOMINEE (space)NOMINEEDOB(DDMMYYYY)(space)NOMINEE_FIRSTNAME(space)NOMINEE_LASTNAME to 7208933145 |
7 | De-Registration Process | SMS ‘DREG ’ to 7208933148 |
Account Service | ||
8 | Balance Enquiry | Missed Call or send an SMS ‘BAL’ to 9223766666 |
9 | MOD Balance Enquiry | Send SMS “MODBAL” to “9223766666” to get available balance and MOD balance as response through SMS |
10 | Mini Statement | Missed Call or send an SMS ‘MSTMT’ to 9223766666 |
11 | Cheque Book Request Acknowledgement | Send message "CHQREQ" to 7208933145 |
12 | E-Statement - last 6 month | Send an SMS ‘ESTMT <space> <Account Number> <space> <code> to 7208933145 |
13 | Education Loan Interest Certificate | Send SMS ELI <space> <Account Number> <space> <code> to 7208933145 |
14 | Home Loan Interest Certificate | Send SMS HLI <space> <Account Number> <space> <code> to 7208933145 |
15 | Full list of Services | Send SMS “HELP” to “917208933145” to get full list of services as response through SMS. |
16 | Language Change (Hindi/English) | For Language Change (Hindi/English) send message Hindi for Hindi language and English for English language to 7208933148 |
SMS/ Missed Call Services
Sr No. | Service Name | Keywords |
---|---|---|
1 | Registration | SMS "REG<space>Account Number" to 09223488888 |
2 | Balance Enquiry | Give a Missed Call or send an SMS ‘BAL’ to 9223766666 |
3 | Mini Statement | Give a Missed Call or SMS "MSTMT" to 9223866666 |
4 | Block ATM Card | SMS "Block<space>XXX" to 567676 |
5 | Car/Home loan | SMS "Car" or "Home" to 567676/9223588888 |
6 | Full list of services | SMS "Help" to 9223588888 |
Other Emails
Sr.No. | Services | Email Address |
---|---|---|
1 | General | socialreply [at] sbi [dot] co [dot] in |
2 | Aadhaar Seeding | nodalofficer [dot] aadhaarseeding [at] sbi [dot] co [dot] in |
3 | Home Loan | customercare [dot] homeloans [at] sbi [dot] co [dot] in |
4 | General | gm [dot] customer [at] sbi [dot] co [dot] in |
Grievances Redressal Offices Contacts
Level 1:
- If you have any complaint/ query, then you can contact at this tollfree no. 18001234 , 18002100 or at this mobile no. 080-26599990 or you can also email at customercare [at] sbi [dot] co [dot] in .
- You can also vist your Nearest Branches .
Level 2:
- If you are not satisfied by the resolution provided by the branch, then you can reach to the Grievances Redressal Cell At Local Head Offices.
-
Sr No. Circle Name Contact No. Grievance Cell E-mail Address Circle Addresses 1 Ahmedabad 079-23320101, 079-23320102 agmcustomer [dot] lhoahm [at] sbi [dot] co [dot] in State Bank of India,
Local Head Office,
Lal Darwaja,
Ahmedabad-380 0012 Amaravati 040-23387350, 040-23387268 agmcustomer [dot] lhoand [at] sbi [dot] co [dot] in
State Bank of India,
Local Head Office(Andhra),
Amaravati Circle,
Hybank Towers,
Gun Foundary,
Hyderbad-500 0013 Bengaluru 080-25943126, 080-25943500 agmcustomer [dot] lhoban [at] sbi [dot] co [dot] in State Bank of India,
Local Head Office,
65, St. Mark's Road,
Bangalore-560 001.4 Bhopal 0755-2575226, 0755-2575537 agmcustomer [dot] lhobho [at] sbi [dot] co [dot] in State Bank of India,
Local Head Office,
Hoshangabad Road,
Bhopal-462 0115 Bhubaneswar 0674-2600554, 0674-2600682 agmcustomer [dot] lhobhu [at] sbi [dot] co [dot] in State Bank of India,
Local Head Office ,
111/1, Pandit Jawaharlal Nehru Marg,
Bhubaneswar - 751 001.6 Chandigarh 0172-4567423, 0172-4562402 agmcustomer [dot] lhocha [at] sbi [dot] co [dot] in State Bank of India,
Local Head Office,
Sector-17-A, Chandigarh-160 0177 Chennai 044-28308688 , 044-28308809 agmcustomer [dot] lhoche [at] sbi [dot] co [dot] in State Bank of India,
Local Head Office,
Circletop House,
Aparna Complex,
16 , College Lane,
Chennai-600 006.8 Delhi 011-23404124, 011-23407121 agmcustomer [dot] lhodel [at] sbi [dot] co [dot] in State Bank of India,
Local Head Office,
11, Parliament Street,
New Delhi-110 001.9 Guwahati 0361-2237513, 0361-2237663 agmcustomer [dot] lhoguw [at] sbi [dot] co [dot] in State Bank of India,
Local Head Office,
Opp. Assam Sachivalay,
G S Road, Dispur,
Guwahati - 78100610 Hyderabad 040-23466513, 040-23466108 agmcustomer [dot] lhohyd [at] sbi [dot] co [dot] in State Bank of India,
Local Head Office,
Bank Street, Koti,
Hyderabad - 500 095.11 Jaipur 0141-2256103 agmcustomer [dot] lhojai [at] sbi [dot] co [dot] in State Bank of India,
Local Head Office,
Near Udyog Bhavan,
Tilak Marg, C-Scheme,
Jaipur - 302 005.12 Kolkata 9674710403, 033-22489333 agmcustomer [dot] lhokol [at] sbi [dot] co [dot] in State Bank of India,
Local Head Office,
'Samriddhi Bhavan,
1, Strand Road ,
Kolkata-700 001.13 Lucknow 0522-2295392, 9076603495, 9076603496,
9076603497, 9076603498agmcustomer [dot] lholuc [at] sbi [dot] co [dot] in State Bank of India,
Local Head Office,
Motimahal Marg,
Hazratganj,
Lucknow-226 001.14 Maharashtra 022-26445124 agmcustomer [dot] lhomah [at] sbi [dot] co [dot] in State Bank of India,
Local Head Office,
“Synergy”, B.K.C.,
Mumbai-400 051.15 Mumbai Metro 022-26445863, 022-26445864 agmcustomer [dot] lhomum [at] sbi [dot] co [dot] in State Bank of India ,
Mumbai Metro (AAndBU),
“Synergy”, B.K.C.,
Mumbai-400 051.16 Patna 0612-2219469 agmcustomer [dot] lhopat [at] sbi [dot] co [dot] in State Bank of India,
Local Head Office,
West of Gandhi Maidan,
Patna-800 001.17 Thiruvananthapuram 0471-2192666 agmcustomer [dot] lhotri [at] sbi [dot] co [dot] in State Bank of India,
Local Head Office,
Poojappura
Thiruvananthapuram, Pin-695 012 - You can also contact to the Network Grievance Redressal Nodal Officer:
Email: agmcustomer [dot] lhoahm [at] sbi [dot] co [dot] in (Same for all network locations)Sr No Network Nodal Officer Telephone Number Grievance Cell
Telephone No.Address Ahmedabad 1 General Manager NW-I 079-25506577
Fax: 079-25506577State Bank of India, Local Head Office,
Lal Darwaja, Ahmedabad - 3800012 General Manager NW-II 079-25500673
Fax No.: 079-255031723 General Manager NW-III 079-25506705
Fax No.: 079-25507613079-25506050, 079-25509103 Amaravati 4 General Manager NW-I 040-23387873 State Bank of India, Local Head Office (Andhra),
Amaravati Circle, Hybank Towers, Gun
Houndary, Hyderabad - 5000015 General Manager NW-II 040-23387235
Fax No.: 040-233149026 General Manager NW-III 040-23387373 040- 23387350, 040- 23387268 Bengaluru 7 General Manager NW-I 080-25943028 State Bank of India, Local Head Office, 65,
St. Mark's Road, Bangalore - 5600018 General Manager NW-II 080-25943038 9 General Manager NW-III 080-25943584 080-25943126 Bhopal 10 General Manager NW-I 0755-2575261
Fax No.: 0755-4288010State Bank of India, Local Head Office,
Hoshangabad Road, Bhopal - 46201111 General Manager NW-II 0755-2575987
Fax No.: 0755-276469312 General Manager NW-III 0755-2575983
Fax No.: 0755-27632900755-2575226, 0755-2575229 Bhubaneswar 13 General Manager NW-I 0674-6772100 State Bank of India, Local Head Office,
111/1, Pandit Jawahar Lal Nehru Marg, Bhubaneswar - 75100114 General Manager NW-II 0674-2600507 0674-2600554, 0674-2600682 Chandigarh 15 General Manager NW-I 0172-4567602 State Bank of India, Local Head Office,
Sector - 17 A, Chandigarh - 16001716 General Manager NW-II 0172-4567652 0172-4567120, 0172-4567075 17 General Manager NW-III 0172-4567682 0172-4567423, 0172-4562402 0172-4567120, 0172-4567075 Chennai 18 General Manager NW-I 044-28308733 State Bank of India, Local Head Office,
Circletop House, Aparna Complex, 16,
College Lane, Chennai -60000619 General Manager NW-II 044-28308807 20 General Manager NW-III 044-28308956 044-28308409, 044-28308488 New Delhi 21 General Manager NW-I 011-23341852 State Bank of India, Local Head Office,
11, Parliament Street, New Delhi - 11000122 General Manager NW-II 011-23407250 23 General Manager NW-III 011-23407680 011-23407121, 011-23407227 Guwahati 24 General Manager NW-I 0361-2237556 State Bank of India, Loacal Head Office,
Opp. Assam Sachivalay, G S Road, Dispur, Guwahati - 78100625 General Manager NW-II 0361-2237531 0361-2237663, 0361-2237513 Hyderabad 26 General Manager NW-I 040-23466511
Fax No.: 040-24756988State Bank of India Local Head Office,
Bank Street, Koti, Hyderabad - 500 09527 General Manager NW-II 040-23466521
Fax No.: 040-23466524040-23466513, 040-24751010 Jaipur 28 General Manager NW-I 0141-2227353 State Bank of India, Local Head Office,
Near Udyog Bhavan, Tilak Marg,
C - Scheme, Jaipur - 30200529 General Manager NW-II 0141-2256305 30 General Manager NW-III 0141-2256381 0141-2256326 Kolkata 31 General Manager - NW-1 033-22438241 State Bank of India, Local Head Office,
Samriddhi Bhavan, 1, Strand Road, Kolkata - 70000132 General Manager - NW-2 033-22435743
Fax No.: 033-2210832233 General Manager - NW-3 033-22436524 033-22489333, 9674710403 Lucknow 34 General Manager - NW-1 0522 - 2295142 State Bank of India, Local Head Office,
Motimahal Marg, Hazratganj, Lucknow - 22600135 General Manager - NW-2 0522 - 2200316 36 General Manager - NW-3 0522 - 2295132 0522-2295391, 0522-2295392,
0522-2295395Maharashtra 37 General Manager NW-I 022-26445501 SBI, "Synergy", Plot No - C-6, G Block,
Bandra Kurla Complex, Bandra ( E ), Mumbai - 400051.38 General Manager NW-II 022-67514545 39 General Manager NW-III 022-67514503 022-26445626, 022-67514142,
022-67514137Mumbai Metro 40 General Manager NW-I 022-67514403
Fax No.: 022-67514403022-26444401 SBI, "Synergy", Plot No - C-6, G Block,
Bandra Kurla Complex, Bandra ( E ), Mumbai - 400051.41 General Manager NW-II 022- 67514407
Fax No.: 022-26445402022-26445402 Patna 42 General Manager NW-I 0612-2219179 State Bank of India, Local Head Office,
West of Gandhi Maidan, Patna - 80000143 General Manager NW-II 0612-2209005 44 General Manager NW-III 0612-2209008 0612-2219469 Thiruvananthapuram 45 General Manager NW-I 0471-2192604 State Bank of India, Local Head Office,
Poojappura, Thiruvananthapuram - 69501245 General Manager NW-II 0471-2192605 46 General Manager NW-III 0471-2192606 0471-2192666, 945701600 Toll Free Nos.: 1800112211, 18004253800 Toll number: 080-26599990
Designated e-mail addresses for loding complaints: customercare [at] sbi [dot] co [dot] in, contactcentre [at] sbi [dot] co [dot] in
Designated number for SMS Unhappy Service: 8008202020
SMS to be sent to 567676 for complaint status.
Level 3:
- If you are not satisfied by the resolution provided by level 2, then you can contact to the Principal Nodal Officer
Contact No: 022-22741216
Email ID - gm [dot] customer [at] sbi [dot] co [dot] in .
Address: Customer Service Department,
State Bank of India,
State Bank Bhavan, 16th Floor
Madam Cama Road,
Mumbai 400 021
Level 4:
- If your query is still not solved or if your are not satisfied by the resolution provided by above levels, then you can lodge your complaint online through Complaint Management System (CMS) Or through Address And Area of Operation of RBI Ombudsman .
For RTGS/NEFT Queries
Location | Contact Details | E-mail ID | Name and Address |
---|---|---|---|
Mumbai | NEFT Tel: 022-27560746 RTGS Tel: 022-27560746 |
neft [at] sbi [dot] co [dot] in , sbirtgs [at] sbi [dot] co [dot] in |
Asst. General Manager(IT-PS)
State Bank Global IT Centre, 3rd Floor, C Wing, Balaji Bhavan, Sector-11, CBD Belapur Navi Mumbai – 400 614 |
For more contact details , you can check Customer Facilitation Centres |
Nodal Officers for Person with Disabilities
Sr No. | Name of Circle/ Corporate Centre | Designation | Contact No | Email Id | Address |
---|---|---|---|---|---|
1 | SBI Corporate Centre | Deputy General Manager | 022-22029456 | dgm [dot] customer [at] sbi [dot] co [dot] in | State Bank of India, Customer Experience Enhancement Department, SBI Bhavan, Madam Cama Road, Mumbai-400021 |
2 | Ahmedabad | Asst. General Manager | 079-23320101 | agmcustomer [dot] lhoahm [at] sbi [dot] co [dot] in |
State Bank of India, Customer Service Department, Local Head Office, Bhadra, Ahmedabad 380001 |
3 | Amaravati | Asst. General Manager | 040-23387435 | agmcustomer [dot] lhoand [at] sbi [dot] co [dot] in |
State Bank of India,Customer Service Department, Local Head Office (Andhra Pradesh), Amaravati Circle, Hybank Towers, Gunfoundry, Hyderabad-500001 |
4 | Bengaluru | Asst. General Manager | 080-25943500 | agmcustomer [dot] lhoban [at] sbi [dot] co [dot] in |
State Bank of India, Local Head Office, 65, St. Mark's Road, Bangalore - 560001 |
5 | Bhopal | Asst. General Manager | 0755-2575537 | agmcustomer [dot] lhobho [at] sbi [dot] co [dot] in |
State Bank of India, Customer Service Department, 5th floor, Local Head Office, Hoshangabad Road, Bhopal 462011 (M.P.) |
6 | Bhubaneshwar | Asst. General Manager | 0674-6772170, 0674-6772138 |
agmcustomer [dot] lhobhu [at] sbi [dot] co [dot] in |
State Bank of India, Customer Service Department,Local Head Office, 111/1, Pandit Jawahar Lal Nehru Marg, Bhubaneswar, 751001 |
7 | Chandigarh | Asst. General Manager | 0172-4567423 | agmcustomer [dot] lhocha [at] sbi [dot] co [dot] in |
State Bank of India,Customer Service Department, Local Head Office, Sector-17A, Chandigarh160017 |
8 | Chennai | Asst. General Manager | 044-28308809 | agmcustomer [dot] lhoche [at] sbi [dot] co [dot] in |
State Bank of India, Customer Service Department, Local Head Office, 16, College lane, Nungambakkam, Chennai-600006 |
9 | Guwhati | Asst. General Manager | 0361-2337513 | agmcustomer [dot] lhoguw [at] sbi [dot] co [dot] in |
State Bank of India, Customer Service Department,Local Head Office, Opposite Assam Sachivalay, G.S Road, Dispur, Guwahati-781006 |
10 | Hyderabad | Asst. General Manager | 040-23466108 | agmcustomer [dot] lhohyd [at] sbi [dot] co [dot] in |
State Bank of India, Customer Service Department, Local Head Office, Bank Street, Koti, Hyderabad50009 |
11 | Jaipur | Asst. General Manager | 0141-2256103 | agmcustomer [dot] lhojai [at] sbi [dot] co [dot] in |
State Bank Of India, Customer Service Department, Local Head Office, Near Udyog Bhawan , Tilak Marg , C-scheme , Jaipur-302005 |
12 | Kolkata | Asst. General Manager | 033-22489333 | agmcustomer [dot] lhokol [at] sbi [dot] co [dot] in |
State Bank of India,Customer Service Department, Local Head Office, Samriddhi Bhavan, 1, Strand Road, Kolkata – 700001 |
13 | Lucknow | Asst. General Manager | 0522-2295395, 0522-2295392 |
agmcustomer [dot] lholuc [at] sbi [dot] co [dot] in |
Customer Service Department, Customer Service Department, Local Head Office, Moti Mahal Marg, Lucknow 226001 |
14 | Maharashtra | Asst. General Manager | 022-26445124, 022-26445116 |
agmcustomer [dot] lhomah [at] sbi [dot] co [dot] in |
SBI, "Synergy", Customer Service Department, Local Head Office, Plot No -C-6, G Block, Bandra Kurla Complex, Bandra (E), Mumbai-400051 |
15 | Mumbai metro | Asst. General Manager | 022-26445856, 022-26445864 | agmcustomer [dot] lhomum [at] sbi [dot] co [dot] in |
SBI, "Synergy", Customer Service Department, Local Head Office, Plot No -C-6, G Block, Bandra Kurla Complex, Bandra (E), Mumbai-400051 |
16 | New delhi | Asst. General Manager | 011-23407480 | agmcustomer [dot] lhodel [at] sbi [dot] co [dot] in |
State Bank of India, Customer Service Department, Local Head Office, 11, Parliament Street, New Delhi-110001 |
17 | Patna | Asst. General Manager | 0612-2820629 | agmcustomer [dot] lhopat [at] sbi [dot] co [dot] in |
State Bank of India, Customer Service Department, Local Head Office, West of Gandhi Maidan,Patna-800001 |
18 | Thiruvananthapuram | Asst. General Manager | 0471-2192666 | agmcustomer [dot] lhotri [at] sbi [dot] co [dot] in |
State Bank of India, Customer Service Department, Local Head Office, Poojappura, Thiruvananthapuram - 695012 |
Pradhan Mantri Jan Dhan Yojna Contacts
For International Customers
International SMS Services
Sr No. | Service Name | Keywords |
---|---|---|
1 | One Time Registration Process | Send SMS, ‘REG Account Number’ to 07208933148 |
2 | De-Registration Process | SMS ‘DREG ’ to 7208933148 |
3 | Balance Enquiry | Send SMS “MODBAL” to “9223766666” |
4 | Mini Statement | Missed Call or send an SMS ‘MSTMT’ to 9223766666 |
5 | MOD Balance Enquiry | Send SMS “MODBAL” to “919220055222” |
6 | E-Statement- last 6 month | Send an SMS ‘ESTMT <space> <Account Number> <space> <code> to 917208933145 |
7 | Home Loan Interest Certificate | Send SMS HLI <space> <Account Number> <space> <code> to 917208933145 |
8 | Education Loan Interest Certificate | Send SMS ELI <space> <Account Number> <space> <code> to 917208933145 |
9 | Cheque Book Request | Send message "CHQREQ" to 917208933145 |
10 | Full List of Services | Send SMS “HELP” to “918108511111” |
11 | ATM Card Configuration | ATM Card Blocking - To block atm card, send an SMS from registered mobile number as ‘BLOCKXXXX’ to 567676 (XXXX represents last 4 digit of the card number). |
Send an SMS ‘SWON/SWOFF ATM/POS/ECOM/INTL/DOM/NFC xxxx(last 4 digits(5 digits in case of NFC) of Customer's debit card no). to 918422933333 SWON: Switch on Swoff: Switch off |
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12 | Green PIN | Send SMS from registered mobile number in the below format, PIN CCCC AAAA to 567676 |
13 | Loans | SMS ‘HOME’ /‘CAR’/ ‘Personal’/ ‘Gold’ / ‘SME’ to 917208933145 917208933140 for Home Loan 917208933141 for Car Loan 917208933143 for Gold Loan 917208933142 for Personal Loan 917208933144 for SME |
14 | Mobile Topup/Prepaid Mobile recharge | Registered SBI Quick Customers can do Recharge of the Same registered mobile No by sending a SMS on 917208933145 |
15 | Mobile Topup/Prepaid Mobile recharge | send message " MOBACC OTP" to 917208933145 |
16 | PM Social Security Schemes | PMJJBY/PMSBY(space)A/CNO(space)RELATIONSHIP_WITH_NOMINEE(space)NOMINEEDOB (DDMMYYYY)(space)NOMINEE_FIRSTNAME(space)NOMINEE_LASTNAME to 917208933145 |
For NRI - International Toll Free Numbers (ITFNs)
Sr No. | Country | International Toll Free Number* |
---|---|---|
1 | Australia | 1800-012-473 |
2 | Bahrain | 80-801-724 |
3 | Belgium | 80-076-562 |
4 | Canada | 1866-3284-209 |
5 | France | 800-740-849 |
6 | Germany | 800-183-0736 |
7 | Hong Kong | 800-932-045 |
8 | Italy | 800-789-407 |
9 | Japan | 006-633-812-439 |
10 | Netherland | 800-022-3031 |
11 | New Zealand | 800-449-909 |
12 | Oman | 80075792 |
13 | Qatar | 00800100157 |
14 | Russia | 810-800-293-010-12 |
15 | Saudi Arabia | 800-814-4209 |
16 | Singapore | 800-101-2333 |
17 | South Africa | 0800-982-360 |
18 | UAE | 800-091-190-05 |
19 | UK | 808-101-7633 |
20 | USA | 1866-328-4209 |
*Please do not add Country Code (e.g. +91 or 0091) while dialing the above International Toll Free Numbers |
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Other customers residing outside India may dial +91-80-26599990 (call rates applicable) to avail services of SBI Contact Centre |
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NRI Forms Center |
NRI Nodal Officer
In case your query is not resolved and wish to escalate your concern, please contact designated Nodal Officer of your State or Union Territory.
Sr No. | State/UT | Contact No. | Email Address |
---|---|---|---|
1 | Arunachal Pradesh | 0361-2237595 | nridesk [dot] guwahati [at] sbi [dot] co [dot] in |
2 | Assam | ||
3 | Manipur | ||
4 | Meghalaya | ||
5 | Mizoram | ||
6 | Nagaland | ||
7 | Tripura | ||
8 | Telangana | 040-23466316 | agmnri [dot] lhohyd [at] sbi [dot] co [dot] in |
040-23466294 | nridesk [dot] hyderabad [at] sbi [dot] co [dot] in | ||
9 | Bihar Jharkhand |
0612-2219077 | agmnripb [dot] lhopat [at] sbi [dot] co [dot] in |
nridesk [dot] patna [at] sbi [dot] co [dot] in | |||
10 | Chandigarh | 0172-4567535 | agmnri [dot] lhochandigarh [at] sbi [dot] co [dot] in |
11 | Haryana | nridesk [dot] chandigarh [at] sbi [dot] co [dot] in | |
12 | Himachal Pradesh | ||
13 | Jammu and Kashmir | ||
14 | Punjab | ||
15 | Chhattisgarh | 0755-2575974 | nridesk [dot] bhopal [at] sbi [dot] co [dot] in |
16 | Madhya Pradesh | ||
17 | Delhi | 011-23407397 / 011-23407141 | agmnri [dot] lhodel [at] sbi [dot] co [dot] in |
nridesk [dot] delhi [at] sbi [dot] co [dot] in | |||
18 | Haryana (Sonipat/ Faridabad/Gurgaon) | ||
19 | Uttrakhand | ||
20 | Western Uttar Pradesh | ||
21 | Uttar Pradesh (Other than western UP) |
0522-2295499/ 0522-2295494 | nridesk [dot] lucknow [at] sbi [dot] co [dot] in |
22 | Gujarat | 079-25506476 | nridesk [dot] ahmedabad [at] sbi [dot] co [dot] in |
23 | Daman And Diu Dadar Nagar Haveli |
||
24 | Karnataka | 080-25943152 | nridesk [dot] banglore [at] sbi [dot] co [dot] in |
25 | Kerala and Lakshadweep | 0471-2192355/2351836 | nridesk [dot] kerela [at] sbi [dot] co [dot] in |
26 | Maharashtra (For Mumbai And Raigad district branches) |
022-67514147 | nridesk [dot] abumum [at] sbi [dot] co [dot] in |
27 | Maharashtra (other than Mumbai And Raigarh District) and Goa |
022-67514151 | nridesk [dot] lhomah [at] sbi [dot] co [dot] in |
28 | Orissa | 0674-2392050 | agmnripr [dot] lhobhu [at] sbi [dot] co [dot] in |
0674-2392963 | nridesk [dot] bhubaneswar [at] sbi [dot] co [dot] in | ||
29 | Pondicherry | 044-28308761 | nridesk [dot] chennai [at] sbi [dot] co [dot] in |
30 | Tamil Nadu | 044-28308768 | |
31 | West Bengal | 033-22131707 | agmnripb [dot] lhokol [at] sbi [dot] co [dot] in |
32 | Andaman and Nicobar Islands | nridesk [dot] lhokol [at] sbi [dot] co [dot] in , cmnri [dot] lhokol [at] sbi [dot] co [dot] in | |
33 | Rajasthan | 0141-2256280 | nridesk [dot] jaipur [at] sbi [dot] co [dot] in |
34 | Andhra Pradesh | 040-23387491 | nridesk [dot] lhoand [at] sbi [dot] co [dot] in |
Contact Details of Relationship Mangers at Representative Offices (ROs)
Sr No. | Representative Office | Telephone No. | Fax No. | Email Id | Address |
---|---|---|---|---|---|
1 | State Bank of India, Representative Office, Dubai,UAE | +971 43537336 |
+971 43536199 | cro [dot] rodubai [at] sbi [dot] co [dot] in , dubai [at] sbi [dot] co [dot] in |
State Bank of India, Representative Office, P.O. Box - 126959 Room No. 110, 1st Floor, The Business Center, Khalid Bin Walid Road (Bur Juman Metro Station Exit 4), Bur Dubai, |
2 | State Bank of India, Representative Office, Abu Dhabi, UAE | +971 24469488 |
+971 24469489 | sbi [dot] roabudhabi [at] statebank [dot] com | State Bank of India, Representative Office, P.O. Box - 111783, Office 2303, Commercial Tower (Tower A), Behind City Seasons Hotel / Honda Showroom, Electra Road, Abu Dhabi, UAE |
Corporate Centre
Sr No. | Name | Contact Details | Contact Details |
---|---|---|---|
1 | Customer Service Department | Email:
customercare [at] sbi [dot] co [dot] in Fax: 022-22742431 |
The Dy General Manager Customer Service Department, State Bank of India, State Bank Bhavan, 16th Floor Madam Cama Road, Mumbai 400 021, |
2 | Corporate Centre | Fax No.: 022-22742430 | The Chairman State Bank of India, State Bank Bhavan, Madam Cama Road, Mumbai 400 021 |
Social Sites
- How to get new SBI EMV based ATM card
- SBI All India Holiday List 2021
- SBI Buddy Toll Free No. 1800112211
- SBI Credit Cards Customer Care No. 1860 180 1290
- SBI Forms Download Center
- SBI General Insurance Customer Care No. 1800 102 1111
- SBI Home Loans Customer Care Number 1800 11 2018
- SBI Mobile/Net Banking Procedure
Comments
lost my atm card
I am praveena Rani account holder of sbi having a/c no.31242159792. I lost my ATM card on 01/04/2013 so pls stop my ATM card urjently. Contact no. 9391886885. Email I'd bpraveenarani [at] yahoo [dot] com
COMPLAINT for cash not deposit
Dear Sir,
can we deposit cash without round figure (like Rs 74811) ?
So pls help us.
Thanks
Regards
Rajender Vyas
M. 91669299999
transfer to block atm card
dear sir,
i'm selvam.my account no: 30547157253
my atm card no: 6220180082100151339
home branch : bodinayakanur
ifsc code: SBIN 0000821
MICR CODE : 625002101
last 7th i was tranfer Rs:4300/- using atm centre by card to card transfer method.
opponet atm card no( now this atm card block):6220180082100072543
name : muthukumar
a/c no: 30293181963
actually problem i get a status from atm centre "amount tranferd successful"
But amount is not tranfer to that account..
what can i do now?
internte banking is not work properly
sir,
i will try to many time pay my L.I.C. premium with my internet banking but Net banking is not work properly when i go to pay option in my account then show a message
You may not have access or transaction rights on these accounts
so please guide me.
Service
Worst banking service i have ever Experience so far, no solutions to the issue even from the managers , no respect to the customers,
Transfer problem
Hamara Internet banking se transfer nahi hota hai
worse condut of SBI branch
ATM pin blocked
sir my ATM PIN BLOCKED NEW PIN SEND
Sir call now
Sir call now
Sir mera account block ho gya hai
Sir mera account block ho gya hai appse request hai ki usko block she hats de
Lost my debit card please stop urgently
I Mr. Anil More is account holder of SBI having account no. 30647199891 lost my debit card .Please stop card urgently & make necessary arrangement to issue new one.
My contact no. is 9004775931
double amt.debiting for annual atm charges fro last 7to8years
i m using only one atm debit card brg.no.6220180143500237506.u r deducted the charges for two nos. of atm card. while i hav aready get blocked my previous card.pl.check and refund my double debited amt.from the yr.2008.if u hav open any other debit card in my name then it will be dangerous for me.
thanks
tollfree no.is not a tollfree no.
Respected Sir,
when I call this tollfree no.1800112211 Two Times I am surprised my balance deducted .So please Send Me new Tollfree no. of Sbi branch of Delhi.
bad services from state bank of india
very bad services from state bank of india
i anm unable get the information from any of number provided in website.
unsatisfaction of sbi phephana working
sir, i am a customer of sbi phephana.
i have a saving and F D a/c in phephana branch.
but sir i am unsatisfied of this branch
because sir, some officers are working their job very bad.
they never try to their customer satisfaction properly.
my address has been
my address has been changed(CREDIT CARDNO:4006 6760 1972 0666)
latest address:
FLAT:403,
VIJETHA PADMA PARADISE,
DURGA NAGAR,
DILSUKH NAGAR,
HYDERABAD,AP:68,
CELL:9491056553.
change of address
my address has been changed(CREDIT CARDNO:4006 6760 1972 0666)/new card:4377 4869 5492 8709
latest address:
FLAT:403,
VIJETHA PADMA PARADISE,
DURGA NAGAR,
DILSUKH NAGAR,
HYDERABAD,AP:68,
CELL:9491056553.
Regarding to require to SBI Platinum Credit Card
Dear Sir,
We would like to inform yo that We are Interested and require to SBI Platinum Credit Card in your SBI Bank so Sena our all trams & Condition and please sagest to us.
Thanks & Regards,
Prabhu Narayan Singh
knowledge of sbi mobicash
sir
i want to knowledge of sbimobi cash. my mibi cash is giving my balance is zero.
my coctact no is 8130540883.
Still incomplete process
Sir
I have Book my ticket by Spice jet the payment has beed already deduct by sbi but but is not issued by billdesk pls refund the below amount.And I m in loss bcoz my ECS haas been bounce in 15 Jan 2013.
Amount of Rs 4026. Date 12.01.2013
Txn No.MSBI2894538630IGF3892841
TRASFER TO 31014960840
Billdesk
Less cridit ammount of FD on account
Dear sir,
I have Issue that there is less amount credit on my Account of My Fix Deposit. please clarify this . I am trying to Call yor Customer Care No 02222029456,02226445532,02226445525,1800228866, and local brach 02135252348,02135252154 and mobile no( 9922916320) of local breach which say wrong number after receiving no use of this
please do some thing
Thank you
Rahul
9922957034
messing DD
dear sir
ma 6 dd baniya tha kolkata sa branch bethua dahari sa lakin o dd reliance life ka nampa baniya tha lakin o marako kuch nahi diya mara sir 32000 rs fasa hua ha pl conform me mara dd cash hogha ya nehi hua itna pata karna tha pl halp me
my dd no-991441,991436,991438,991440,991439,991437 all dd same date 28/04/2010
pl halp me sir
Balance Deducted Twice for the same transaction
Dear Sir/ Madam,
I used My SBI VISA card for shopping, For the first time while swiping i got Transaction failed so I swiped again. On seeing my Statement I came to know that money has been deducted twice. I enquired about this to the shop where i purchased and they said they received the money only once. I could not contact the customer care numbers as most where not working. Please look into this and refund me the amount i lost. Please find my details below
Account Number : 20054786488
Date my Balance got deducted : Dec 1 2012
Amount deducted : Rs 530
Today,when I was using my
Today,when I was using my Debit card for withdrawing money from one of the syndicate banks in Koramanagala,the Cash was not dispensed by the ATM and a receipt mentioning that "unable to dispense cash" was also received.But when i checked my account it was found that the corresponding amount has been deducted.i want the SBI people to look into this and refund it as it is most urgently required.(Transac no:233801106712).Im not able to contact any of the customercare nos.(tried some 50 times)
Cash was not dispensed by the ATM
I am Manoj Kumar Das. I am a STATE BANK Account holder at KATWA branch in WEST BENGAL. My Account No: 31740714999 & ATM Card No: 6220180011100146577.
I have withdrawal Rs.17000 (Seventeen Thousand) from S.B.I ATM. But I have not got the money from ATM.
ATM ID: S10G007249016
ATM Branch Name: VITA ( Khanapur ) branch
Amount : 17000/-
Transac No: 9664
Date: 04/04/2013
Time: 21.30
I am not able to contact any of the customer-care number (tried some 50 times).
Add the Branch list
Hello sir/Madam,
My SBI Account number is - 30672005068 and my account branch is Jolarpet.
I like to add a ICICI Benificary to transfer amount..
But in the Branch list - Peenya Industrial Area, Bangalore branch is not listed out. can u people please add the branch list for the Karnataka location..
Waiting for your favourable reply.
PASSWORD FORGET OF INTERNET BANKING
dear sir,
please help me iam sk saiful my sbi internet banking password i forget my id slf2008.Acccount no 30510224315
I have lost my SBI ATM card and want to block it.
Hi SBI,
I have lost my SBI ATM Card and now i want to block this ATM Card.
Please suggest what to do. I have tried to contact customer care but i unable contact Customer care.
My contact no-9970885962
Please suggest its urgent,
PAN card
I have to do e-RD(Recurring deposit). But I am getting the message as PAN card details are not updated at branch. I cant go to branch and give PAN as I am staying in Pune and my SBI Branch is at Bangalore PUNE. I have sent mail to helpline by attaching scanned copy of PAN. But no use. Please give me proper mail ID to send the same or if any suggestions please welcome.
I want to surrender my SBI CARD
PLEASE INFORM HOW TO CLOSE OR SURRENDER MY SBI CARD
MY PHONE.NO.09470596004 & 9835706609
PLEASE SEND PROCEDURE AND CONTACT ADDRASS
I AM RESIDING IN DHANBAD
MY ADDRASS
P.L.R.UPENDRA
C - 7, HARINA COLONY
NAWAGARH - POST
DHANBAD - DIST
JHARKHAND - STATE
PIN CODE: 828306
LOSS OF ATM CARD & NOT CONTACT TO CUSTOMER CARE
Hi,
I lost my ATM card almost two days before . I had an amount of Rs 10000 when I lost it. Since then I have been trying to your customer care numbers provided in your website. But I don't think any of them is working. Till now I could not block my atm card since my call to your customer care numbers is not getting connected at all. I might have lost my money by now as the greatest advantage of sbi atm cards is you can swipe them any where and every where and it won't even ask for your pin number. Sbi has the most unsecure way of card transactions. Now, as I could not contact your customer care people, I request you to assign some customer care person to contact me today itself and help me in blocking my card and also I want back my Rs 10000 which was in my account at the time of me losing my card. Kindly do the needful.
Thanks in advance,
RAJINDER SINGH
MOBILE NO. 8879492299
AC NO-31800679988
CREDIT CARD
SIR.
I HAVE A SALARY ACCOUNT IN SBI KHIDDERPORE BRANCH KOLKATA A/C NO-31585192966. NOW I STATE THAT I HAVE IN URGENTLY NEED A CREDIT CARD OF SBI DUE TO ENJOYING SBI BENIFITS OF CARDS. PL. ARRANGE A CREDIT CARD FOR ME. MY CONTACT NO IS 9051160053.
Lost SBI ATM Card... SBI Customer Care numbers not working
Hi,
I lost my ATM card almost one month back. I had an amount of Rs 5000 when I lost it. Since then I have been trying to your customer care numbers provided in your website. But I don't think any of them is working. Till now I could not block my atm card since my call to your customer care numbers is not getting connected at all. I might have lost my money by now as the greatest advantage of sbi atm cards is you can swipe them any where and every where and it won't even ask for your pin number. Sbi has the most unsecure way of card transactions. Now, as I could not contact your customer care people, I request you to assign some customer care person to contact me today itself and help me in blocking my card and also I want back my Rs 5000 which was in my account at the time of me losing my card. Kindly do the needful.
Thanks in advance,
K S ANURADHA
MOBILE NO. 9866010636
Money deducted from my account
Dear sir
I R Rajivan A/C No 30164195578 Today on 5th Nov 2012 at around 13.50-14.30Hrs when I try to withdraw Rs.500 from my account from an Dhanalakshmi bank ATM from kerala (Edapally),I got message Transaction time out.But the Rs.500 is deducted from my account.
Kindly do the needful as soon as possible refund my amount.
Thanks
R Rajivan
A/C No 30164195578
+91-9349527616
sign in problem of presonal banking
DEAR SIR,
MY SELF DEEPAK KUMAR, MY A/C NO. 30472887910, BRANCH- AP COLONY GAYA (BIHAR)
I RECIVED A DETAIL OF INTERNET BANKING BEFORE THREE MONTH. BUT WHEN I LOGIN IN ONLINE PRESONAL
BANKING THEN WE GET ERROR MASAGE YOUR USER NAME OR PASWORD IS INVALID.
I HAVE TO KINDLY REQUST YOU PLEASE HEALP ME & SOLV MY PROBLEM
MY INTERNET BANKING DETAIL
KIT NO. : D287609598
PACKET NO. : D2876
CIRCLE CODE : 09
SERIAL NO. :59
Requirement of email ID and Contact No of Guindy branch, chennai
Sir;
I applied additional ATM Card for my SB AC No: 30715532362 and Received by post in my permanent address. Now i am unable to present in your office to get PIN No due to my company transferred me out of station. So i need to come and receive the PIN No any ones help. Hence i authorize my wife to receive same thing and i post my Authorization letter to my wife and same thing will be sent to your GUINDY BRANCH Office, Chennai. So i need Contact No and email ID of your official. So please kindly sent above said either to my email ID or my Mobile No.
Regards
C.FRANCIS
(Mobile No: 9003290274)
Requirement of email ID and Contact No of Guindy branch, chennai
Sir;
I applied additional ATM Card for my SB AC No: 30715532362 and Received by post in my permanent address. Now i am unable to present in your office to get PIN No due to my company transferred me out of station. So i need to come and receive the PIN No any ones help. Hence i authorize my wife to receive same thing and i post my Authorization letter to my wife and same thing will be sent to your GUINDY BRANCH Office, Chennai. So i need Contact No and email ID of your official. So please kindly sent above said either to my ID or my Mobile No.
Regards
C.FRANCIS
(Mobile No: 9003290274).
Need Coimbatore addtess
Hi,
I need Coimbatore SBI Credit Card office contact address and details(With Manager Name, Contact Number and Landline Numbers)
Send immeditaly.
Debited 10000
Dear sir
I Birendra Kumar A/C No 11097105997 want to say that Rs 10000/- Debited in my account on date 12/10/12 but I did not received any amount.Kindly refund my amount.
Thanks
Birendra Kumar
A/C No 11097105997
card to card money transfer
Sir,
yesterday i transferred 5000 rs from 6220180026000019567 to 5046454031300027392 (card to card transfer). i got deducted voucher but money has not added to the account.
plz resolve my problem
want ATM CENTAR AT VASHIND MUMBAI NASIK HIGWAY
dear sir
i want our property at mumbai nasik higway ,near vasind , padga,your ATM centar so wht is procidur pleas inform me.
thank you
About Activate Net Banking.
Hi , this is parthiban . I have account in state bank of India in krishnagiri branch .
Account Number : 30981836591
Branch Code : 862
Name : U . Parthiban K. Mythili (joint account)
IFSC Code :SBIN0000862
I have to activate net banking for my account I don't know how to activate so please send the informations & procedures about activating the net banking .I kindly requesting you.
By Parthiban...
branch name
10843235565 this account number belongs to which of your branch? can you please help me sir
UPDATION FOR MY MOBILE NO.
R/sir
Pl provide the sms alert service on my mobile no.
A/C- 31062682208
SATNA COLLECTRATE CAMPUS BRANCH
Mobile no- 09039087542
SATNA (M.P.)
TDS DEDUCT FROM MY A/C BUT NOT FOUND ONLINE OR SEND ME HARD COPY
24.090.2012
TO,
The authority,
Sbi,
Dear sir,
I have a account with your Brarkura village branch dist-Burbank,west Bengal.
last year 2011-12 branch had deduct sum tds amt from my trams depost,but
till date i have not get any TDS certificate or not found on line tds a/c .
i have more than 20 time mail to branch off ice kolkatta office but no response by them.
i am fail to get the tds amt on my last IT returned-2011-12,
In this point i Claim that deduct amt to be credit my a/c please.
If any response i will be highly happy.
With Thanks.
Susanta Mukhopadhyay
ML-09926226480
i have applied for the net
i have applied for the net banking and i did not get any response from the coustomer if we are going to branch they are not taking any responce
sms alert on my mobile no
R/sir
Pl provide the sms alert service on my mobile no.
A/C- 30262891244
Mobile no- 9919638556
My mobile number Link atm card
My mobile number Link from my ATM card
reg. gprs not activated in my a/c for mob. banking
sir, I have taken mobile banking system since 01 year. but during last 01 month when i changed my mobile hand set, then the system is not working . all times when i want to transact to my a/c , then i got a msg. that my a/c is not activated for gprs. i have already visited my branch at nalbari, assam but no solution I have received so far.
deduction of money via online debt card
dear sir,
last month i have applyd fof ncfm financial market beginners module that is on 06-08-2012, but due to the network problem the transaction couldnt complited the following attachment is the proof, and also my ammount is deductet via online debit payment card......., respected my branch management also not taking the proper action,
please make refund my money
thanking you sir
RAGARDS
Mahendar
SBH a/c num 62085545547
Regarding SMS Alert
NO ACTION TAKEN FOR FAILED ATM TRANSACTION SINCE 11th Aug TO TIL
Credentials:
A/C name : ANITA KUMARI
Acc no. : 20097426866
Bank code: 1132
Bank branch : SBI SADAR Cantt.
City : Lucknow
State : Uttar Pradesh
On 11-August-2012, I tried to withdraw Rs. 35000 ( 20000 + 15000 in two attempts ) from SBI ATM (11 GRRC, Lucknow cant) which was debited from my account but was not dispensed but an error "TIME OUT" appeared.
Immediately I visited the SBI branch where my account is registered i.e. SBI sadar cantt Lucknow but I couldn't find the branch manager so they suggested to call Customer care. Which I did and registered two complaints for each tried transactions with ticket numbers AT11325856829 and AT11325941356 for amounts 15,000 and 20,000 respectively.
I was assured that money will be credited to my account within 7 days but no money was credited even after 10 days to till date. Moreover on visiting SBI bank again they told me the complain with ticket id AT11325941356 has been filed with wrong TXN number so I lodged another complain on 20-August-2012 with ticket id AT11325941356. They assured me that money will be credited to my account in 1 or 2 days but as far as complains are concern nothing has happened and is still pending.
Moreover without my consent complain id with ticket number AT11325856829 which I lodged on 12th of august was changed on 24th of august with complain no AT11326014390.I'm highly annoyed with this act.Instead of processing complain they are constantly giving me new complaint no. may be to keeping me away to apply RBI norms on Bank. It already has caused much loss to me :(
I am seriously offended with such failed support from SBI and the branch's staff is careless and ill behaved. I am here to contact you since I have no hope from local branch.
I would like the Banking Ombudsman to take strong actions against such losses to the users which have to bear just because of Bank's faults!!
I am forced to take strongest actions possible including filling RTI against SBI and those TRANSACTIONs. Quiting from SBI is now a demanding path for me if things like this keep going.
I hope you will hear me. With much hope from you, I am waiting to hear assurance of re-credit from SBI Sadar Cantt Lucknow.
Thanking you.
Regards,
Anita Kumari
aniiidwal [dot] dwal [at] gmail [dot] com
+918960327567
Reply
Please write a written compaint and submit to the bank manager. If there is no action within one month. Write another letter to banking ombudsman. Your compaint will be resolved quickly. Don't go to customer care. It will not help.
akshay bhai...u made a
akshay bhai...u made a mistake that day..u should have called some media reporter and would have given them a perfect masala news for that channel..trust they would have done a magic for u that..as they always hunt for these incidents.....it would easily resulted in those employees suspension from high authorities if that news would have telecasted on that day....you can approach some news channels easily by calling them.....u can find their no. on by going to their website...or simply google it..
Refunding of over deducted amount
sir/madam
it is intimated that i have withdrawal an amount of Rs.4000/- through Green Chanel Counter vide Jornal No. 27584200 Installed at SBI Branch Sarahan Bushahr (HP),Bank Code No.2476. my.AC/No is 11395721419 . At the time of withdrawal ,Rs.8000/- has been deducted from my account instead of Rs.4000/-.
In this regard I have submitted the applications so many times and visited the branch from where the amount was withdrawal, but No any further action has been taken by the branch neither any suitable suggestion conveyed to me.
Therefore it is requested that for refunding of over deducted amount, necessary action may be taken / suitable guidance may be
communicated please.
Not receiving SBI card
Sir,
I have to inform that I (Dilip Kumar) applied for SBI card (Platinum) form number B-0002725290 on date 30-6-2012. Till date I have not received the SBI card. The annul fee of the card Rs 3369.68 also auto debit on my account on date 3-8-2012. Please insure to issue the card on my office address GBSSS Rajnagar part 2 New Delhi - 110077. My residential as follows name- Dilip Kumar
G-95 UGF Mandir Marg Mahavir Enclave Palam New Delhi -45 . In postal address is written G-35 which is not correct .
Amount Debited but not dispersed
Hello Sir,
Yesterday when I try to withdrwa 10K from my account from an HDFC bank ATM I got message Transaction time out.But the 10K is deducted from my account.
Kindly do the needfull
thanks a lot
education loan interest
respected sir,
i am studying BE 3rd year. i get bank loan from our bank for my studying. in my class mate students are not pay any interest from our bank loan. but our bank manager ask interest for me.
why they ask interest......? please reply me
thank you,
miss behavior of staff
Dear
sir/mam
I am very disappointed take to miss behavior with me of the Staff of state bank of India (Sambhal). Field/deputy manager (Mr. sharma) have use to lose words & odd language with every one costumer of SBI please take immediately take action with him.
Money Deducted from Acc Rs.702
Sir,
I am SB A/c holder in SBI, Br. KHICHING, MAYURBHANJ,ODISHA, (A/c No. 3127002144). I had booked IRCTC tickets on 20/7/2012 .
Rs. 234+234+234=702/- deducted 3 times. Please see the matter.
Thanks,
Debashis
debited money from account
i Ram Singh Bunger a/c no 31463189817 and my ATM Card No 6220180364900126806 visted to draw money at SBI ATM Rahon Road Ludhiana during transaction computer failed and swiched off but again started then i again checked Rupees 10,000/- debited from my account vide TXN NO 2405 and ATM ID is S10A010004001. kinndly credited my amont back.
Not getting Form no.16 from SBI branch code 03044
For your kind reference my FD A/c no.30603094254,product –TDR-PUB IND-2YL3-INR, bank has deducted Rs.3512/- & Rs.1762/- both on dt. 10.06.10 and Rs.4600/-deducted on dt.10.09.10 for they have not given me FORM 16A. secondly the bank has given me FORM 16A having no.59 dt.08.06.09 for Rs.908/- for year 2009-2010 and 149 dt31.01.11 for Rs.1638/-for year 2011-2012 both are not credited to Gov.account (as not showing in 26AS credit statement )on several personal verbal reminder to the branch incharge. Eventhough they have not resolve my problem.
what step i have to take
wrong IFSC code while transferring fund using net banking
Dear sir, by mistake i used IFSC Code-SBIN0000186 instead of SBIN0003435, while transferring from my ICICI account. customer care of SBI said that money shall be refunded within 24 hours but 4 days has passed but still i have not get back my money and i am not able to know the status even. kindly help me
USELESS STAFF AT AAIDU NAINI BRACH ALLAHABAD U.P
The worst and USELESS STAFF of bank is found in AT AAIDU NAINI BRACH ALLAHABAD U.P
How to Cancel the Payment Transaction
Hello Sir / Mam,
Please guide me how to cancel the payment transaction which is displaying since 10- 15 days on the home page of my Net banking. Actually i thought of making payment to one of the online shopping but because i forgot my profile password so i have canceled and made the payment in cash but now whenever i am opening my net banking to know the transactions the home page is asking to confirm the payment where as i have already made the payment in cash and i dont want to pay through net banking.
Please help me how to cancel that payment transaction so that the amount will not be deducted from my account.
Awaiting for you reply
Regards
Nagamani
IRCTC Ticket Booking
Dear Sir,
In IRCTC web page there is no option make payment via SBI NET BANKING. Look into this matter,
change of address pnone number and request for transfer of a/c
i was in vizag and my a/c is there but now i have come to mumbai and i want to transfer my a/c from vizag incs complex branch to mumbai fort branch my a/c no is 10782479349 and my new add is qtr no r 24/6a new navy nagar colaba mumbai 400005 and my new contact no are 9969393462 or 9969484056 pse let me know how much time it will take and from when i will be able to use my a/c here in mumbai at the earliest
Sir, I am using the online
Sir,
I am using the online banking for the first time, so i dont have an idea that we should remember the profile password and tried to make a payment but because i dont remember the profile password i couldnot make the payment n i paid the same in cash.
But now my problem is that when i am logging in the sbh online then the page is showing to confirm the payment details for the same which i have cancelled.
I am scared that may be i am amount will be deducted and not able to operate anything.
My request is please help me out so that my amount will not be debitted and further i can access my online banking for future transactions.
need customer care no. to know the status of account transfer
hi,
i need a customer care no. to know is my account is transferred from one branch to other
ATM
Dear Sir,Madam
maine 2month pahle apna naya atm banbana diya tha par abhi tak nahi bana mera a/c no 20036856846 hai
internet banking userid and password
Sir,
I have received internet banking userid and password on 30/05/1986 from kannur(cannanore)branch by hand. The officer told me to try after one day to login, but its showing that invalid userid and password as i tried lot of times. So I request you to give the details about it.
I have received internet banking userid and password
I have received internet banking userid and passwordbranch by hand. The officer told me to try after 10 day to login, but its showing that invalid userid and password as i tried lot of times. So I request you to give the details about it.
Need to avail agricultural loan to start dairy farm
Sir, please direct me whom to contact in Bangalore to approach to get loan to establish dairy farm and also need purchase agricultural land in Karnataka.
Money Deducted from Acc Rs.10,000
Dear Sir,
I am Suneel Kumar , SBI account NO. 314972945XX and ATM Card No.6220180196100073XXX on 19th may 2012 used this card at PNB ATM N4400700 ( Garh road Jagriti Vihar sec-5 ,HP petro Pump Meerut) for transaction Rs-10,000 txn#3374 to draw but due to some ATM problem payment not received but the same time Rs10,000 debited from my account which is not credited.
I locked my complaint to SBI Customer care My Compliant No.AT42924906100 and they ensured me that the same amount will be credited to your account by 7 working day but still no progress today again I called up to customer care then they replied talk to branch manager and send mail to you.
So my query is that why these problems are only in government banks? I have 2 more accounts HDFC and ICICI many times faced this kind of problem but the same day or within hours we got resolution. If this is what a nationalized bank promises to their Customers and provides such type of services to them, then its non –recommendable.
I requested you to refund my rs10000 as soon as possible.
Pls do the needul.
sms alerts
Sir,
I am a native of Coimbatore. I am having savings bank account in R.S.Puram branch. Some time back I gave my mobile number to the bank for "sms alerts".
Now I receive sms alerts in my mobile for cheque transactions only. I am not getting sms alerts when I take money using ATM. If any one takes money from my account using ATM (somehow) I will not be aware of it. To avoid such fraudulent cases, it is utmost important "sms alerts" should reach the customer whenever money is taken from his account using ATM.
The bank staff and the branch manager are helpless and they are not able to rectify this technical flaw. Will you please do something to rectify this defect?
Rajgopalan
sms alerts
Sir,
I am a resident of Coimbatore. I am having Savings Bank Account in Coimbatore, R.S.Puram Branch.
I had given my mobile number in the bank for sms alerts. But sms messages are received in my mobile only when
there is cheque transactions. But when there is ATM money withdrawals, sms alerts are not received by me. This is
very important to avoid any fraudulent ATM money withdrawals.
I had approached the staff of SBI and the branch manager in this regard. But they said they are helpless since
this is a technical matter. How can I receive sms alerts when I take money through ATM?
Sincerely
Rajgopalan
Almost ONE YEAR SBI A/C IS NOT USING.
Sir i hav not used my SBI A/C from last one year is it MEANS THE ACCOUNT WILL BE DEACTIVATED OF WHAT? IS IT POSSIBLE TO USE THE SAME ACCOUNT NOW?
SMS Alerts
Sir,
I am a resident of Coimbatore. I am having my Savings Bank account in Coimbatore, RS Puram Branch.
I have given my mobile number in that branch for sms alerts. I receive sms alerts only for cheque transations. Whenever I take money in ATM, I do not get any sms alerts. It should not be. Definitely we should get sms alerts whenever we take money from ATM. This will safe guard the customers from fraudulent money withdrawals.
Will you please do something to correct this deficiency?
Registration of Moble no for payment/transfers from Current a/c
How to register my mobile no. for payments/transfers form my current a/c?
Complain Regarding corruption and misbehavior with SBI Customer
I am Akshay Gupta an. It is very shocking and shameful news for SBI which I am going to tell you in below lines:-
Today Morning I visited SBI, Sec 12 , Noida for opening FD. My account is also in the same branch. I am stating complete incidence so that SBI authorities can take proper action .
I asked for FD opening form to person sitting on Middle seat because he was the responsible person to provide the form as I asked this thing from counter no 1. He did not listen to me. He was buzy with his personal work. There was huge queue because of Saturday. Then SBI security was listening from last 15 mins that I am asking only for form then he initiated and provide me the FD opening forms. Then I filled the form and again by queue I reached to that senior person who was handling FD opening process. I provide him a form and check book and my showed my identity proof(That is not required even). He asked me passbook I simply asked why you required my passbook. I am giving you check and form. Even I was ready to show him passbook. I was opening my passbook envelop but within 2 seconds he throw my form from counter. I asked him that why you are doing like that I am showing you the passbook. He used very harassed and hurting language that told me that I will not do your work. I again asked me why it is not possible he started his person work and told me that “I am doing my work please don’t disturb me” I again asked him that your work is doing customer solution. You cannot be engaged yourself in personal work. He told me “Mai kaam karte karte pagal ho gaya hun mai nahi karunga koi kaam tumhara” I asked him that I am waiting for this work from last 30 mins why you have not told me till now.
I asked him who is branch manager because BM cabin was empty. He did not answer then I asked same question with Cashiers he told me that Branch Manger is on leave and he is only working BM for today. I was really surprised how can any BM can handover his responsible seat to such irresponsible person.
Till this now , I was able to tolerate because I know these are old people they don’t know the smart work to hide only they are misbehaving customer to avoid the customer answers.
But now which I am going to state you , you will feel difficult to digest that how can Govt employee can do this
I already loosed my mood because of his misbehavior, I was continuously saying him that without my work I will not go. I want my work to be done. Now he shows me his real face. He told me in hindi ”Tumhari jitni aukaad ho tum apna kaam karakar dikha do sec-12 SBI branch se” I warned him that don’t use such type of language with customer then he told me I am branch manager today I will do whatever I wish. Then during argument one more SBI employee cum Gunda came and throw my all paasbook and check book and abused me in Hindi and told me “TUM SALON ki *********. Mai ******* kar dunga” Now I became frustrated and asked him to call Police. Police came there and enquired with public. Public told police that mistake was done by SBI employees only. They were using language in front of customers even ladies customer was present there also.
I front of police also he was abusing me in “HINDI GALIES” Then police warned him for same. Then he told to police also that “Iss salen ka kaam nahi hoga jisame jitna dam ho kara le” Police also requested them to do my work but answer was lady employee(Near to BM cabin) was that we will not do his work . Whatever he wants he can do. Then police suggested me to written complain of employee that they misbehavior and not doing their work. I have written complain and also got sign from general public as witness. But when I aksed to take that complain then that senior person answered me that we are not here to submit your complain go to sec -2 office. Again he added “Jitni aukaat ho tum sec -12 se kaam kara kar dikha do” At that time because of this psycho senior person police asked me to go to Sec-2. I asked him his name he told that I will not tell you. Whatever you can do ..do it. I remind him that he is Govt employee and public has right to ask his name but answered public ki ************.
At end result was that they abused me by using hindi galies and and not did my work. I am requesting to make vigilance committee and talked these employees as “AAM ADMI” to see the real face and feel the same incidence because everybody was saying that they both peoples are doing same behavior with everyone.
I am requesting SBI authorities to take proper action against two person:- One who was sitting today at missdle counter (Also was today’s working operation manager because manger was on leave) nad second person who told me so many Hindi Galies and told me that don’t come to SBI again otherwise he will do something bad with me. Even SBI ayuthorities can come and call me I will come to sec-12 and recognize these 2 employees to make your action process smoother
Please do the proper action on these two employees for below concluded allegation:
1. Misbehavior with customer
2. Throwing passbook and checkbook (Very person to customer’s belonging)
3. Using HINDI GALIES during working hours(Even in front to ladies cutomer)
4. Hurting the customer and insult of public as well as customer
5. Not taking the customer’s complain
6. Not doing their work properly
7. Give the feeling to public that sec-12 SBI employee are Goudas and they will not for customer service.
8. Violation of SBI policies & providing very poor customer satisfaction and breaking key commitments done by SBI.
9. These employee should go through mental check up because normal Govt employee will never use such type of abusing languages
10. Not telling his name(Violation of RTI)
I believe that SBI has best polices to server us. So because of these two people SBI will not lose his faith on customers.
Please do the needful because of this incidence I am feeling that is my money is secure in sec-12 SBI branch?” Please take the proper action asap so that we can enjoy SBI services soon. Still I have not opened FD there because of my security problem because of these two senior persons.
sympathy and next course of action
I extend my sympathy with u for the sufferings you faced. No public dealing can be done in the way as it was done with u. You can take following action :-
(a) File a police complaint with details of the incident.
(b) Send a complaint to their head office. (Send this throught registered post)
Keep a carbon copy of the complaint. If no reply comes withiin 01 month, file an RTI for the answers. These staff are to teach the basic minimum courtesies.
ATM card
Dear sir/madam
My a/c. no. is 20018050974 & it is saving a/c. I loss my ATM card previous one year. I apply for new ATM card in my branch(ASHOK RAJ PATH, PATNA, PATNA PATNA, BIHAR 800001City: PATNA District: PATNA State: BIHAR ). But i don't receive my new ATM card . so plz u do something in this meter.
Name:- Abhimanyu kumar
A/C.:-20018050974
MOB:7549754948
Wrong debit of Rs.10,000 on 3rd.march2012
I am DR.NARENDRA SHARMA, my a/c no. is 30266378601.I used my ATM Card to withdraw cash in "SBI ATM,Gandhi Ashram,Meerut {U.P.}".I withdrew Rs.10,000 on 3rd march 2012.Isurprised to see that there was DOUBLE DEBIT of Rs.10,000 on 3rd march 2012 wich was wrong and I have not received the money back in my account.Please rectify the fault immediately and credit the amount of Rs.10,000 to my saving account no. 30266378601. Thanking you Yours faithfully DR.NARENDRA SHARMA
Not received cash from ATM but Debit my account
Respected Sir / Mam,
I went to withdrawal 40,000/- cash from SBI ATM which is located at Sanjay Place SME Branch on dated:17.04.2012. when i withdraw 20000/- in first time i had received my amount 20000/- when i try to withdraw rs. 20000/- in second time then i have not received any amount but the amount of Rs. 40000/- (20000 + 20000) had been debited in my account. now i went to my branch for complaint above cited matter, no one give me satisfy answer about this. next day the SME branch ATM head told me that we have not any increase amount in 17.04.2012.
So, Sir plz tell what will i do?
Thanks & Regards
Manish Kumar Sharma
SBI A/c NO. 10579268240
Raja Ki Mandi Branch
misbehaviour of an accountant
Respected sir,
I wish to say that i am a businessman in new mandi of khurja bsr [UP] and often use SBI branch of khurja. i had made my account in the firm name of Agarwal Dal Mill.On 21st April 2012 I went to take payment for business purpose and there was a great rush because of being one counter for giving and receiving fund so i have requested to accountant ' Arvind Vasney' that he should arrange another counter for giving fund. But at this request he made misbehaviour with me and with guard he abused me and beat me. i am a social man and had not expect like that behaviour. i hope you will take action hurriedly.
regards and hoping in justice
Kaushal Agarwal
new mandi Khurja Bsr [UP]
Mob. no.9897042188
complaint
i have received password but not received net banking username.
ATM COMPLAINT
I Sanghita Sarkar,d/o Sri Sachi Ranjan Sarkar making a complaint on behalf
of my father.He has a saving account in Lumding SBI branch,Assam,PIN-782447.
He kept Rs 20,000/- probably last month from which i withdrawn Rs 10,400/-
from the SBI ATM Jadavpur branch,kolkata.But the next day when I tried to
make another transaction with the same account, it was showing that I have Rs
-9,760/- .So I immediately went to the jadavpur SBI branch.They said that due
to some technical fault Rs 9,760/- was kept on hold & they advised me to contact
the local branch.Since then my father is going to the Lumding,Assam branch everyday.
He has also given an application but the local branch neither doing anything nor is
co-operating.They are only making promises to solve the problem but its not getting
resolved.My father is along term customer with SBI but this type of inconvenience
is not expected.That is why I am writing to you.
I hope you will take some immediate steps to resolve issue.
ACCOUNT NO.
30306551266
Mob No-
09804157625
Email-
sarkar_sanghita [at] rediffmail [dot] com
ATM COMPLAINT
I Sanghita Sarkar,d/o Sri Sachi Ranjan Sarkar making a complaint on behalf
of my father.He has a saving account in Lumding SBI branch,Assam,PIN-782447.
He kept Rs 20,000/- probably last month from which i withdrawn Rs 10,400/-
from the SBI ATM Jadavpur branch,kolkata.But the next day when I tried to
make another transaction with the same account, it was showing that I have Rs
-9,760/- .So I immediately went to the jadavpur SBI branch.They said that due
to some technical fault Rs 9,760/- was kept on hold & they advised me to contact
the local branch.Since then my father is going to the Lumding,Assam branch everyday.
He has also given an application but the local branch neither doing anything nor is
co-operating.They are only making promises to solve the problem but its not getting
resolved.My father is along term customer with SBI but this type of inconvenience
is not expected.That is why I am writing to you.
I hope you will take some immediate steps to resolve issue.
ACCOUNT NO.
30306551266
Not Refund my 2800 Rs. Till Now
State Bank of India, Naka, Faizabad,
Account Number: Saving Bank A/C 31601220286
Umashankar S/O Sri Ram Charan
Village-Rahimabad Grant
Post-Loomamou,
Tehsil-Sandila,
Distt.-Hardoi, U.P. Pin Code-241203
Mobile: 9935803217
Local Add. Data Entry Operator, E.D.P. Center, Dr. Ram Manohar Lohia
Avadh University, Faizabad
Subject: 800+1000+1000=2800 Rupye ATM Se kat jane ke baad wapas karane
ke sambandh me
Respected Sir,
Mai 6-November, 2011 ko Sandila me Lage SBI Ke ATM Se Rs. 800
nikalne gaya par Paise Mere Account Se kat gaye mujhe nahi mile phir
maine ye sochkar ki ho sakta hai ATM me 100 ka Note na ho isliye
dubara 1000/- Rs. Nikalne ke liye prayas kiya phir paise kat gaye aur
mujhe ATM se paisa nahi mila To ek baar phir 1000/- nikalne ke liye
ATM se prayas Kiya phir paisa to kat gaya par mujhe us SBI ATM Sandila
se paisa Nahi mil saka jabki anya kisi-kisi ka usi samay par paisa
nikal ja raha tha aur kisi ka nahi nikal raha tha to is tarah kai baar
ke prays karne par bhi jab mujhe paisa us SBI ATM, Sandila se nahi
mil paya to mai Sandila (Hardoi) me lage BOB ke ATM par gaya wahan par
mujhe 1000/- Rupye ek hi baar me nikal aaye. Sir, us din mere paisa
nikalne ke dauran mere account me se jo paise kate 800+1000+1000=2800
Rs. wo abhi tak wapas mere account me nahi aaye hain iski likhit
information maine ATM se nikli raseed ke saath ek application likh kar
Jahan mera account hai SBI, Naka branch me wahan par usi samay diya
tha par barabar pata karte rahne ke baujood aaj tak mere account me
paisa wapas nahi aaya jisse prarthi SBI ki Sevaon se kaafi paresan hai
kripya mere 800+1000+1000=2800 Rupye mere account me wapas karane ki
kripa karen. Mahan kripa hogi.
With regard,
Umashankar
6-Nov-11
ATM WDL-ATM 7202 SBI SANDILA SANDILA UP IN-- 800 12,062.00
6-Nov-11 REVERSE ATM WDL--- 800 12,862.00
6-Nov-11 CSH WDL--- 800 12,062.00
6-Nov-11 ATM WDL-ATM 7203 SBI SANDILA SANDILA UP
IN-- 1,000.00 11,062.00
6-Nov-11 REVERSE ATM WDL--- 1,000.00 12,062.00
6-Nov-11 CSH WDL--- 1,000.00 11,062.00
6-Nov-11 ATM WDL-ATM 7205 SBI SANDILA SANDILA UP
IN-- 1,000.00 10,062.00
6-Nov-11 REVERSE ATM WDL--- 1,000.00 11,062.00
6-Nov-11 CSH WDL--- 1,000.00 10,062.00
6-Nov-11 ATM WDL-ATM 8148 BOB SANDILA,HRDOIUP
IN-- 1,000.00 9,062.00
7-Nov-11 ATM WDL-ATM 4030 PUNJAB NATIONAL BANK LUCKNOW UP
IN-- 1,000.00 8,062.00
contact centre
Please Call on contact centre at toll free Nos. 180011-2211 (BSNL direct) 18004253800 or 080-26599990. They will register the complaint and issue a token no. This number has to be quoted in your future communication for follow up of the matter.